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Open Access Article
1 - Investigating the Mediating Role of Commitment and Satisfaction in Relationship between Service Quality and Customers' Retention in Banking Industry (Case Study: Post Bank Iran - Langarud Branches)
haniyeh alijani -
Open Access Article
2 - A Semantic Model for Business Process Management with Service Level Agreements
parvaneh hajinazari -
Open Access Article
3 - Semiautomatic Creation of Enterprise Mashups Using Semantic Descriptions
Hooman Tahayori -
Open Access Article
4 - Applying genetic algorithm for automatic service identification based on quality metrics
Jan Mohammad Rajabi saeed parsa masoud bagheri ali akbar -
Open Access Article
5 - Assessing the e-service quality of Payame Noor University
Somayeh Ahari -
Open Access Article
6 - A conceptual model for identification of eservices quality in Iranian estores
Mohammad Fathian -
Open Access Article
7 - Proposing a model for IT services based assessment approach, based on IT Governance Model
seyyed ahmad tabatabaei skch skch -
Open Access Article
8 - Iran's Mobile Government Ecosystem Model, Stakeholders Identification and Analysis
ali hakimjavadi mehdi sepehri -
Open Access Article
9 - Assessment of self-serving technologies according to customer’s continuous usage of self-serving banking services
behnam golshahi -
Open Access Article
10 - QoS Evaluation and Optimization for Mobile Telecommunication Networks Using Key Performance Indicators: A Case Study for Kerman City
Mihsen Sheikh-Hosseini -
Open Access Article
11 - A Framework for Identifying and Ranking Criteria for Evaluating the Quality of Electronic Services (Case studies: Golestan website of Payame-noor university)
Hossein Babaee mahmood salehesfahani fateme noorani -
Open Access Article
12 - Semiautomatic Creation of Enterprise Mashups Using Semantic Descriptions
shahriyar mohammadi ali khalili -
Open Access Article
13 - A model for improving banking services using customer knowledge management and mobile banking and examining its impact on customer loyalty in Bank Mellat
narges rezaei Mohammad rezaei -
Open Access Article
14 - Provide a conceptual model to identify the quality of electronic services in the country's online stores
marziye rahmani Mohammad Fathian saied yaghoubi -
Open Access Article
15 - Investigating the effect of using various marketing strategies on social networks on gaining the trust of council customers Investigating ترجمه‌های investigate فعلفراوانی بررسی کردن investigate, check, peruse, survey, study رسیدگی کردن consider, attend, check, investigate, inspect, investigate استفسار کردن investigate وارسی کردن sift, investigate پژوهیدن investigate, inquire, research, search تحقیق کردن investigate, inquire, verify, assay, interrogate, question اطلاعات مقدماتی بدست اوردن investigate جستار کردن investigate تفتیش کردن inquire, inspect, investigate, revise باز جویی کردن examine, assay, inquire, interrogate, investigate, cross-examine تعریف‌های investigate فعل ۱ carry out a systematic or formal inquiry to discover and examine the facts of (an incident, allegation, etc.) so as to establish the truth. police are investigating the alleged beating مترادف‌ها: check outsuss outgive something the once-overscope outinquire intolook intogo intolook overprobeexplorescrutinizeconduct an investigation intoconduct an inquiry intomake inquiries abouttry to get to the bottom ofinspectanalyzestudyexamineconsiderresearchsearch/sift the evidence concerningpore overdelve intoauditevaluatefollow up مترادف investigate فعل check outsuss outgive something the once-overscope out inquire intolook intogo intolook overprobeexplorescrutinizeconduct an investigation intoconduct an inquiry intomake inquiries abouttry to get to the bottom ofinspectanalyzestudyexamineconsiderresearchsearch/sift the evidence concerningpore overdelve intoauditevaluatefollow up همچنین ببینید investigate
farzaneh milani jafari zenouzi -
Open Access Article
16 - Economical Valuation of River to Conservation for sustainability of Water Supply (Case Study: Masal Khalkaei River, Gilan Province)
طوبی عابدی بهنام یوسفی -
Open Access Article
17 - The Evaluating of Spatial Distribution of Population and Services in Urban Zones of Tabriz
Rahim Sarvar -
Open Access Article
18 - Evaluation of social housing and the effective factors in housing provision for low income classes(a case study :Eslamshahr)
محسن سقایی Ahmad mozeni amir sanaeirad -
Open Access Article
19 - Locating Base Fire and Safety Services in Rural Settlements (Case study villages, city Boukan)
وحید ریاحی -
Open Access Article
20 - Investigating the Role of Cooperative Dehirians in the Physical-Spatial Development of Rural Areas (Case Study of Villages in the Central District of Gorgan)
Safieh Bahmani Bahman Sahneh Ali Akbar Najafi Kani -
Open Access Article
21 - The Role of Effective factors in Growth of New Technology Based Firms (NTBFs) in Mashhad City
fateme sanaei pour davood ghoroneh -
Open Access Article
22 - Ranking of the key success factors of outsourcing activities of universities maintenance and repair services using the Fuzzy approach (Case: Semnan University)
Nasrin Rahae Mohsen Shafiei Nikabadi Azim Zarei -
Open Access Article
23 - Government's Civil And International Responsibility For The Damages Caused By The Internet
Rasoul Malakooti Mona Khalilzadeh -
Open Access Article
24 - SIP Vulnerability Scan Framework
Mitra Alidoosti Hassan Asgharian Ahmad akbari -
Open Access Article
25 - A New Architecture for Intrusion-Tolerant Web Services Based on Design Diversity Techniques
Sadegh Bejani Mohammad Abdollahi Azgomi -
Open Access Article
26 - A Novel Approach for Cluster Self-Optimization Using Big Data Analytics
Abbas Mirzaei Amir Rahimi -
Open Access Article
27 - Reallocation of Virtual Machines to Cloud Data Centers to Reduce Service Level Agreement Violation and Energy Consumption Using the FMT Method
Hojjat Farrahi Farimani Davoud Bahrepour Seyed Reza Kamel Tabbakh reza Ghaemi -
Open Access Article
28 - Confronting DDoS Attacks in Software-Defined Wireless Sensor Networks based on Evidence Theory
Nazbanoo Farzaneh Reyhaneh Hoseini -
Open Access Article
29 - Investigating the effect of Electronic Customer Relation Management (E-CRM) on organizational innovation in government service organizations (Case study: Semnan government counter offices)
Atefeh Falllah Seyed Mohammad Hassan Hosseini Mohsen Lotfi -
Open Access Article
30 - Identification of the Factors and Indicators of the Model of Quality Assessment of the Game Industry Services on the Cloud Platform
Mohammad Taghi Taghavifard mohamadali abaspour -
Open Access Article
31 - Proposing a New Framework to Decreasing Delay in the Internet of Things by Using Computing Power of Fog
Mohammad Taghi Shaykhan kianoosh azadi -
Open Access Article
32 - Stability Analysis of Networked Control Systems under Denial of Service Attacks using Switching System Theory
Mohammad SayadHaghighi Faezeh Farivar -
Open Access Article
33 - Spatial Analysis of Urban Poverty in Achieving Social Justice (Cady: Neighborhood of the Area of a Tehran Municipal)
karamatollah ziyari -
Open Access Article
34 - renegotiaton in upstream contracts of the oil industry from the perspective of law a
Rahele Seyed Morteza Hosseini Bahram Taghipour Mehdi Abbasi Sarmadi Fatemeh Amiri -
Open Access Article
35 - Introducing an applied model for the Iranian Single window for SMEs: a public private partnership approach
Seyed mehdi Sadat Rasool Hasan talebi -
Open Access Article
36 - A Development Bank for Small and Medium Enterprises in Iran (SME bank of IRAN)
Mohammad reza Edraki -
Open Access Article
37 - Identify and Prioritize Science Parks and Technology Services Offered to Companies Active in the Field of Software Technologies
Saeed Shavalpour Sadegh HosseinZadeh Maleki Mehdi Ghafori Fard Mir Saman Pishvaee -
Open Access Article
38 - Ranking General Commodities Suppliers Based on Agility and Core Values Indexes In a Service Organization
morteza jabale Hossein Ali Hassan pour Masoud Mosaddegh khah -
Open Access Article
39 - Effect of Value co- Creation on the New Services Development: The Mediator Role of Intra-Organizational Coordination and Moderating Role of Technological Experience
masoud parsa Mostafa Ebrahim pour Azbary Mohammad Rahim Ramzanian -
Open Access Article
40 - The Impact of Brand Extension Success Drivers on Attitude toward Brand Extension with Role of Mediator Service Quality (Case Study: Day Bank and Service Companies with Day Brand in Isfahan City)
Ali Kazemi Hajar Rafie Azarnoosh Ansari -
Open Access Article
41 - Providing a New Method for Customer Satisfaction Data Analysis (Case Study: Automotive Industry: Logan Car)
mahnaz ebrahimi sadr abadi ali mohammad kimiagari seyed mahdi seyed esfahani -
Open Access Article
42 - Proposing a model for evaluating the Customer Satisfaction Index (CSI) in the field of Information Technology (case study: The ICT guild organization companies in Tehran)
Milad Kolagar Daroonkola -
Open Access Article
43 - The survey of the effect of Workplace Spiritually on Service Quality with emphasize on Organizational Citizenship behavior
Ali shariat nejad -
Open Access Article
44 - Exploring to Moderating Role of Ethical trait On Model of Brand Affect in Banking Services
Mohammad Reza Karimi Alavijeh Amir Aslani Aslani Afrashteh -
Open Access Article
45 - Investigating the relationship between customer satisfaction and customer complaints and trust in the municipality of Tehran
hamidreza fouladgar abbas saghaee -
Open Access Article
46 - Explaining the legal framework of the constitution and the law of civil services management decisions N.J.I.I
Ebrahim Azizi -
Open Access Article
47 - Math Modeling Customer Satisfaction with Dynamic Planning Approach (Case Study: Saipa Automobile Companies, Iran Khodro and Pars Khodro(
kamran jalilian kameleh nasiri -
Open Access Article
48 - A dynamic capability approach on designing governance models in health care networks
Alireza Aliahmadi Mohammadreza Rasouli -
Open Access Article
49 - Identify knowledge Intensive Business Services of Qom Water and Wastewater
Maryam Gholizadeh Mohammad Ali Sarlak -
Open Access Article
50 - The effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction (Case study: Razi Insurance customers)
hamid reza masoudi -
Open Access Article
51 - Analysis of Service Supply Chain Anti-fragility in Iran Insurance Industry
Sayyed Maisam Momeni ahmadreza ghasemi meysam shahbazi Amir Safari -
Open Access Article
52 - Presenting a model for explaining the impact of knowledge management on the lean of services based on the maturity level of organizational KM: A case study of Payam Noor University
Mohadeseh Nikookar Roxana Fekri Marzieh Babaeianpoor peyman Akhavan -
Open Access Article
53 - Social and cultural Impact Assessment of Sports Complexes: A Case Study of Narmak Sports Complex
Ma’soumeh MohaqeqMontazeri -
Open Access Article
54 - New Approach on Reliable Restoration in MPLS Based Networks
A. dana Ahmad Khadem Zadeh Mohammad Esmaeil Kalantari -
Open Access Article
55 - Development of a Secure Web Service Using RUPSec
S. M. Hosseininezhad G. Elahi P. Jaferian -
Open Access Article
56 - Forecasting the Number of Telecommunication Services’ Subscribers for the Next Years in the Country
A. Jahanbeigi M. E. Kalantari -
Open Access Article
57 - Cost Allocation Framework for Small Signal Stability Ancillary Service in Deregulated Environment
E. Riahi Samani H. Seifi Mohammad Kazem Sheikh El Eslami -
Open Access Article
58 - Bidding Strategy of Virtual Power Plants in Energy and Ancillary Service Markets Considering Multiple Grid Supply Point
H. Nezamabadi M. Setayeshnazar -
Open Access Article
59 - Integration of Systems in Ultra-Large-Scale Systems Using a Data-Centric Rich Services Approach
S. Shokrollahi F. Shams J. Esmaeili -
Open Access Article
60 - Optimizing the Selection and Composition of QoS-Aware Web Services by Considering Dependency, Conflict, and Correlation between Web Services
mahdi farzandway F. Shams -
Open Access Article
61 - SAHAR: An Architecture to Strengthen the Control Plane of the Software-Defined Network Against Denial of Service Attacks
mehran shetabi Ahmad Akbari -
Open Access Article
62 - Green Cloud Computing with Reduced Energy Consumption in Live Migration Prioritizing Services
Mohammad Rostami Salman Goli -
Open Access Article
63 - Sum Rate and Energy Efficiency Maximization in a Cognitive Radio Network with a Successive Relay Primary User
elahe maddah Mohammad lari -
Open Access Article
64 - Quality Evaluation of in-Service Trainings Based on Quality of Services Approach in Shahid Sattari University of Science and Technology
محمود غلامی شعبان مرادی -
Open Access Article
65 - BOM Model; Designing and Presenting Learning Services based on Cloud Computing by Learning Service Providers
Dr Firouz Nouri Kalkhoran Kurosh Fathi Vajargah Abasalt Khorasani Amir reza Asnafi -
Open Access Article
66 - DESIGNING a PROFILE of HUMAN CAPITAL COMPETENCY (CASE STUDY: TECNICIANS and CALL CENTERS STAFFS of ENTEKHAB SERVICE INDUSTRIAL GROUP).
Ali Kafami Ladani nahid Amrolahi Biuki Mohammad Shaker Ardakani Mehdi Golverdi -
Open Access Article
67 - Examining the Causal Model of Academic Burnout Decrease of Higher Education Students Based on Quality of Educational Services by Entrepreneurship Capabilities Mediation
Ebrahim Aryani ghizghapan rounak sharifi hiro soleimani -
Open Access Article
68 - Identifying the Entrepreneurial Business Opportunities in Masjed Soleiman Township
Mohammad Hossein Mohmedi Kartalaei Hossein Mahdizadeh Nematollah Shiri -
Open Access Article
69 - Designing the business growth model of entrepreneurs aiming internationalization and with an innovation approach
Ali Khozain Hamidreza Jale'ee Ibrahim Abbasi hossein didehkhani -
Open Access Article
70 - Geniality, Deception, and Profiteering: the pilgrims’ perception of retail stores in Mashhad
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Open Access Article
71 - Consumer Behavior in E-Tourism Services
sakineh jafari Mohammad najjarzadeh rezvan Golestaneh narjes deyrgandom -
Open Access Article
72 - The Impact of Management Commitment in Service Quality on Job Satisfaction of Employees in the Hotel Industry: The case of five-star hotels in Tabriz
jafar bahari Sadegh Salehi Marjan Bazleh -
Open Access Article
73 - Investigating the Effect of Organizational Citizenship Behavior on Service Quality, and Customers' Satisfaction and Loyalty in the Hotel Industry: A Case Study of Mazandaran Province’s Parsian International Hotels
jafar bahari mehdi karoubi Shahla Bahari -
Open Access Article
74 - Exploring the Effect of Perceived Forgiveness Climate on Female Practitioners of Tourism Industry
Fariborz Rahimnia Farshad Ghaderi -
Open Access Article
75 - Leadership Style, Servant Leadership, Paternal Leadership, Authentic Leadership, Psychological Capital, Job Engagement, Extra-role Services
Somayeh Abedi Bagher Asgarnezhad Nouri Vali Nemati Sayed Mohammad Reza Movahed -
Open Access Article
76 - How the formation of suburbanization in cities (Case study: Ilam city)
milad abdi -
Open Access Article
77 - Proposing a Detection and Mitigation Approach for DDoS Attacks on SDN-Based IoT Networks
fatemeh MotieShirazi Seyedakbar Mostafavi -
Open Access Article
78 - Evaluating the quality of educational services of the technical faculties of the technical faculties of the University of Tehran based on the headperf model
Mohammad Eslahi hassan mahjub reza eslahi -
Open Access Article
79 - Extracting Systems of Knowledge Management ecosystem, using data mining techniques
Maryam Hourali amir Mohtarami -
Open Access Article
80 - Investigating the effect of employees' perceptions of corporate social responsibilities on organizational pride and customer service commitment
elahe Maneshdavi seyed mehdi mirmehdi فتانه یاراحمدی -
Open Access Article
81 - Software-Defined Networking Adoption Model: Dimensions and Determinants
Elham Ziaeipour Ali Rajabzadeh Ghotri Alireza Taghizadeh -
Open Access Article
82 - Pathology of new public services and welfare policies via the meta-synthesis method (Research interest of the Ministry of Cooperatives, Labour, and Social Welfare)
Seyed Morteza Zargar Mohammad Reza Rabii Mandiji Alireza Amirkabiri -
Open Access Article
83 - Analysis of factors affecting customers' willingness to use electronic banking technology using the DEMATEL approach (Case study: Shahr Bank)
Moein Mashaykhi Seyed Mohammad Hassan Hosseini رضا شیخ -
Open Access Article
84 - Investigating and Analyzing the Challenges of Digital Economy Development in Mazandaran Province and Policy Recommendations
yousef eisaadeh roshan AliReza Mosayebi -
Open Access Article
85 - Model of capacity building for the development of professional ethics in organizations active in the public sector
Gholamreza memarzadeh Tehran Amir masoud Natanzi karamolah Daneshfard Nazanin Pilevari -
Open Access Article
86 - Development of an Enhanced Multi-Objective Algorithm for Optimal Quality-aware Web Service Composition in the Internet of Things
Narges Zahiri Fereshte Dehghani Salman Goli -
Open Access Article
87 - Explaining the concept of public service marketing
reza tayaran Mohammad Taleghani -
Open Access Article
88 - Designing Service Outsourcing System in Support Organizations (Case Study: Imam Khomeini Relief Committee of Fars Province)
yalda sharafiyan Habib Allah Ranaei Kordshouli Moslem Alimohamadloo -
Open Access Article
89 - The Study of Activity-based Costing to Determine the Cost of Services In the Education
Younos Vakil Alroaia hossein eslami mofidabadei -
Open Access Article
90 - A comparative study of the opinions of clients and managers of non-governmental employment agencies regarding the relationship between service marketing factors and customer attraction
Fereydon omidi -
Open Access Article
91 - From Introduction to Consumer Behavio: Investigating the Moderator Role od OLE Aesthic Risk and Percived Economic
omid behboodi Zahra Mohamadzadeh Tayebeh Ramezani -
Open Access Article
92 - The impact of responsiveness and quality of electronic services (digital transformation plan) of social security on the trust of small business employers in the social security organization with the mediating role of employer satisfaction (case study: small business employers of Shazand city)
fataneh yarahmadi Reza baderestani -
Open Access Article
93 - Analysis and Evaluation of the Impact of Sub-Indicators of e-Government Development Index (EGDI) and e-Participation Index (EPI) Using Time Series Data of the Middle East Countries During the Years 2003 to 2022
Atefeh Farazmand Farshad Hakamizadeh -
Open Access Article
94 - Detecting Distributed Denial of Service Attacks in Software-Defined Networks with a Deep Learning Approach
Younes Mehdizadeh Mehdi Sadeghzadeh -
Open Access Article
95 - Examining The Satisfaction Of Patients Visiting The Emergency Department Of PourSina Educational-Medical Center In 2023
Kourosh Delpasand Amir Fakhraei Zohreh Kazempour kalshatri Enayatollah Homayi rad Doreen Aghajalani Shirin Maafi kalorzi Mohammad Nooryan مرضیه آزادگان -
Open Access Article
96 - Problem-solving and Futures Studies in Veterinary Programs and Services
Alireza Bahonar Hamid Sharifi -
Open Access Article
97 - The Impact of Dynamic Supply Chain on the Performance of Urban Electronic Services in the Historical Context of Yazd
Najmeh rezaei sadrabadi Hossein Moinzad mohammadali keramati -
Open Access Article
98 - Study of Urban Spatial Justice with an Emphasis on Distribution of urban services, Case study: Bandar anzali city
Azita Pormorad Majid Yasouri -
Open Access Article
99 - Identification and interpretive structural modeling of factors affecting the fundamental competence of human resource managers related to transportation startups
مهشید سلیمانی Sayed Mousa Khademi Ali Shahnazari Dorcheh سعید عبدالمنافی -
Open Access Article
100 - A Novel Method Based on Tranco for Monitoring Cloud Service Providers
Davood Maleki Pejman Goudarzi Alireza Mansouri Neda Ghorbani Ehsan Arianyan -
Open Access Article
101 - Investigating the impact of employer satisfaction on the responsiveness and quality of electronic services through the mediation of employer trust in small business workshops in Shazand city
فتانه یاراحمدی رضا بادرستانی -
Open Access Article
102 - Empowering marketing and sales staff of Agricultural Bank services In the digital age
Shilan Abdollahpur Soliman Iranzadeh Houshang Taghizadeh -
Open Access Article
103 - Designing and validating the ideal model of human resources training in the social security organization in order to improve the quality of services
Hadi hassanzadeh Ghaffar Tari hossein bagaea
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