List of Articles خدمات

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  1 - The effect of insurance customers' perception of quality of services provided
  seyed morteza ghayour baghbani omid behboodi ali pourang haniye feyzabad
• Open Access Article
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  2 - Ranking the Selected Universities of Iran in Terms of Quality of Service Provision
  Abbas Jahangiri
• Open Access Article
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  3 - تبیین و ارزیابی فرایند اثربخشی تبلیغات تلویزیونی بر جذب مشتریان: مورد پژوهی بانک صادرات ایران
  mohammadreza hamidizadeh zabihollah nourian
• Open Access Article
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  4 - Investigating the Mediating Role of Commitment and Satisfaction in Relationship between Service Quality and Customers' Retention in Banking Industry (Case Study: Post Bank Iran - Langarud Branches)
  haniyeh alijani
• Open Access Article
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  5 - چارچوبی برای شناسایی و رتبه‌بندی شاخصهای ارزیابی کیفیت خدمات الکترونیک (مورد کاوی: وبسایت گلستان دانشگاه پیام‌نور)
  Hossein Babaee
• Open Access Article
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  6 - Model to improve banking by Using customer knowledge management and Mobile Banking and Its Impact on Customer Loyalty
  narges rezaei malek
• Open Access Article
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  7 - Assessing the e-service quality of Payame Noor University
  Somayeh Ahari
• Open Access Article
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  8 - A conceptual model for identification of eservices quality in Iranian estores
  Mohammad Fathian
• Open Access Article
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  9 - Proposing a model for IT services based assessment approach, based on IT Governance Model
  seyyed ahmad tabatabaei skch skch
• Open Access Article
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  10 - Iran's Mobile Government Ecosystem Model, Stakeholders Identification and Analysis
  ali hakimjavadi mehdi sepehri
• Open Access Article
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  11 - Assessment of self-serving technologies according to customer’s continuous usage of self-serving banking services
  behnam golshahi
• Open Access Article
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  12 - QoS Evaluation and Optimization for Mobile Telecommunication Networks Using Key Performance Indicators: A Case Study for Kerman City
  Mihsen Sheikh-Hosseini
• Open Access Article
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  13 - A Framework for Identifying and Ranking Criteria for Evaluating the Quality of Electronic Services (Case studies: Golestan website of Payame-noor university)
  Hossein Babaee mahmood salehesfahani fateme noorani
• Open Access Article
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  14 - Assessing the state of e-service excellence gap in Payam-Noor University
  Mahdi Moeinie Kia Adel Zahd bablan
• Open Access Article
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  15 - A model for improving banking services using customer knowledge management and mobile banking and examining its impact on customer loyalty in Bank Mellat
  narges rezaei Mohammad rezaei
• Open Access Article
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  16 - Provide a conceptual model to identify the quality of electronic services in the country's online stores
  marziye rahmani Mohammad Fathian saied yaghoubi
• Open Access Article
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  17 - Iran's companion government ecosystem model, analysis and recognition of the main players
  ali hakimjavadi محمدمهدی  سپهری
• Open Access Article
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  18 - Providing a model for evaluating information technology services based on an approach based on information technology governance models
  seyyed ahmad tabatabaei سید کمال  چهارسوق
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  19 - Economical Valuation of River to Conservation for sustainability of Water Supply (Case Study: Masal Khalkaei River, Gilan Province)
  طوبی عابدی بهنام  یوسفی
  10.29252/.1.1.31
• Open Access Article
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  20 - The Evaluating of Spatial Distribution of Population and Services in Urban Zones of Tabriz
  Rahim Sarvar    
• Open Access Article
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  21 - Evaluation of social housing and the effective factors in housing provision for low income classes(a case study :Eslamshahr)
  محسن  سقایی Ahmad mozeni amir sanaeirad
• Open Access Article
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  22 - Locating Base Fire and Safety Services in Rural Settlements (Case study villages, city Boukan)
  وحید ریاحی  
• Open Access Article
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  23 - Investigating the Role of Cooperative Dehirians in the Physical-Spatial Development of Rural Areas (Case Study of Villages in the Central District of Gorgan)
  Safieh  Bahmani Bahman Sahneh Ali Akbar Najafi Kani
• Open Access Article
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  24 - The Role of Effective factors in Growth of New Technology Based Firms (NTBFs) in Mashhad City
  fateme sanaei pour davood ghoroneh
• Open Access Article
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  25 - Ranking of the key success factors of outsourcing activities of universities maintenance and repair services using the Fuzzy approach (Case: Semnan University)
  Nasrin  Rahae Mohsen  Shafiei Nikabadi Azim  Zarei
• Open Access Article
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  26 - Government's Civil And International Responsibility For The Damages Caused By The Internet
  Rasoul Malakooti Mona Khalilzadeh
• Open Access Article
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  27 - Investigating the effect of Electronic Customer Relation Management (E-CRM) on organizational innovation in government service organizations (Case study: Semnan government counter offices)
  Atefeh Falllah Seyed Mohammad Hassan Hosseini Mohsen Lotfi
• Open Access Article
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  28 - Identification of the Factors and Indicators of the Model of Quality Assessment of the Game Industry Services on the Cloud Platform
  Mohammad Taghi Taghavifard mohamadali abaspour
• Open Access Article
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  29 - Spatial Analysis of Urban Poverty in Achieving Social Justice (Cady: Neighborhood of the Area of a Tehran Municipal)
      karamatollah ziyari  
• Open Access Article
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  30 - Trade of Services within the realm of World Trade Organization
  Vali Sajedi
• Open Access Article
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  31 - Impact of Science and Technology Parks Quality of the Service on Growth and Innovative Performance of Firms located in Parks; Case study: Pardis Technology Park
  Mohsen Shafiei Nik Abadi Saeideh Ghochkanloo
  10.7508/jstpi.2015.03.006
• Open Access Article
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  32 - Ranking General Commodities Suppliers Based on Agility and Core Values Indexes In a Service Organization
  morteza jabale Hossein Ali  Hassan pour Masoud   Mosaddegh khah
  10.7508/jstpi.2019.01.007
• Open Access Article
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  33 - Impact of Knowledge Management on Private Banks Performance Through Mediation of Service Quality (Case Study: Private Banks of Kermanshah)
  sahar sorkhvandi Rahele zeynivand seid hamed feizjavadian
  10.7508/jstpi.2018.04.006
• Open Access Article
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  34 - Ranking of Supplier Selection Indicators for Outsourcing Services under Uncertainty
  Mostafa Ebrahim pour Azbary atefeh abdollahi Mohsen Akbari keramat gholami
  10.52547/jstpi.20769.17.65.46
• Open Access Article
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  35 - Effect of Value co- Creation on the New Services Development: The Mediator Role of Intra-Organizational Coordination and Moderating Role of Technological Experience
  masoud parsa Mostafa Ebrahim pour Azbary Mohammad Rahim Ramzanian
  10.61186/jstpi.21035.19.73.45
• Open Access Article
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  36 - Agility conceptual model of service provider enterprises supply chain By using fuzzy conceptual modeling
  Roxana Fekri مهدی  احمدی Marzieh Babaeianpoor
• Open Access Article
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  37 - Designing a Fuzzy Expert System For Measuring E-Banking Service Quality
  shohreh nasri علیرضا  حسن زاده علی  رجب زاده
• Open Access Article
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  38 - Strategic analysis of citizen satisfaction with service quality of Shiraz҆ urban parks by using multi criteria satisfaction analysis
         
• Open Access Article
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  39 - Identify factors affecting Internet Banking Service Quality Case Study: Mellat Bank customers
  maryam akhavan مجید باقری
• Open Access Article
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  40 - The Impact of Brand Extension Success Drivers on Attitude toward Brand Extension with Role of Mediator Service Quality (Case Study: Day Bank and Service Companies with Day Brand in Isfahan City)
  Ali Kazemi Hajar Rafie Azarnoosh Ansari
• Open Access Article
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  41 - The survey of the effect of Workplace Spiritually on Service Quality with emphasize on Organizational Citizenship behavior
      Ali shariat nejad
• Open Access Article
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  42 - Exploring to Moderating Role of Ethical trait On Model of Brand Affect in Banking Services
  Mohammad Reza  Karimi Alavijeh Amir Aslani Aslani Afrashteh
• Open Access Article
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  43 - Investigating the relationship between customer satisfaction and customer complaints and trust in the municipality of Tehran
  hamidreza fouladgar abbas saghaee
• Open Access Article
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  44 - Explaining the legal framework of the constitution and the law of civil services management decisions N.J.I.I
    Ebrahim Azizi
• Open Access Article
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  45 - Math Modeling Customer Satisfaction with Dynamic Planning Approach (Case Study: Saipa Automobile Companies, Iran Khodro and Pars Khodro(
  kamran jalilian kameleh nasiri
• Open Access Article
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  46 - A model of Human Resource Development in the public organizations of Iran by new public services approach (Case study: Ministry of Energy)
  Seyed Saeed Hosseini
• Open Access Article
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  47 - A dynamic capability approach on designing governance models in health care networks
  Alireza Aliahmadi Mohammadreza Rasouli
• Open Access Article
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  48 - Identify knowledge Intensive Business Services of Qom Water and Wastewater
  Maryam Gholizadeh Mohammad Ali Sarlak
• Open Access Article
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  49 - Identification and analysis of the service capabilities in Iran’s small enterprises (SEs) using integrated interpretive structural modeling and fuzzy MICMAC approach
  davod khosroanjom Ali Rajabzadeh Ghatary عباس  مقبل
• Open Access Article
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  50 - The effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction (Case study: Razi Insurance customers)
  hamid reza masoudi
• Open Access Article
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  51 - Analysis of Service Supply Chain Anti-fragility in Iran Insurance Industry
  Sayyed Maisam Momeni ahmadreza ghasemi meysam shahbazi Amir Safari
• Open Access Article
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  52 - Presenting a model for explaining the impact of knowledge management on the lean of services based on the maturity level of organizational KM: A case study of Payam Noor University
  Mohadeseh Nikookar Roxana Fekri Marzieh Babaeianpoor peyman Akhavan
• Open Access Article
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  53 - A Hybrid Method for Transmission Cost Allocation Based on Effect of Transmission Facilities in System Reliability and Merchant Value
  Hassan Esmaili علی  کریمی
• Open Access Article
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  54 - Quality Evaluation of in-Service Trainings Based on Quality of Services Approach in Shahid Sattari University of Science and Technology
    محمود غلامی شعبان  مرادی
• Open Access Article
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  55 - BOM Model; Designing and Presenting Learning Services based on Cloud Computing by Learning Service Providers
  Dr Firouz Nouri Kalkhoran Kurosh Fathi Vajargah Abasalt Khorasani Amir reza Asnafi
• Open Access Article
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  56 - Evaluate the Effects of Service Innovation, Social Media Marketing, and Social Support on Value Co-creation
  akbar hoshyar Alireza Rousta
• Open Access Article
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  57 - Designing an Integrated Development Model for Electronic Banking Services Innovation Based on Dynamic Capabilities Using Fuzzy MICMAC
  Ali Etemadifard kamal tabaeian Nazanin  Pilevari Abbas  Khamseh
• Open Access Article
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  58 - Testing the Conceptual Model of Factors Affecting the Development of Service Innovation in the Banking Industry (Case Study: Bank Mellat, East Azerbaijan Province)
  Behrouz Amini Naser Fegh-hi farahmand Soliman Iranzadeh
• Open Access Article
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  59 - Examining the Causal Model of Academic Burnout Decrease of Higher Education Students Based on Quality of Educational Services by Entrepreneurship Capabilities Mediation
  Ebrahim Aryani ghizghapan rounak sharifi hiro soleimani
• Open Access Article
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  60 - Identifying the Entrepreneurial Business Opportunities in Masjed Soleiman Township
  Mohammad Hossein  Mohmedi Kartalaei Hossein Mahdizadeh Nematollah Shiri
• Open Access Article
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  61 - Designing the business growth model of entrepreneurs aiming internationalization and with an innovation approach
  Ali Khozain Hamidreza Jale'ee Ibrahim  Abbasi hossein didehkhani
  10.61186/jstpi.34096.21.81.1
• Open Access Article
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  62 - تأثیر ویژگی¬های خدمات بر کارکنان و مشتریان (مورد مطالعه: هتل‏های پارسیان اصفهان)
   
• Open Access Article
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  63 - Geniality, Deception, and Profiteering: the pilgrims’ perception of retail stores in Mashhad
     
• Open Access Article
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  64 - Consumer Behavior in E-Tourism Services
  sakineh jafari Mohammad najjarzadeh rezvan Golestaneh narjes deyrgandom
• Open Access Article
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  65 - The Impact of Management Commitment in Service Quality on Job Satisfaction of Employees in the Hotel Industry: The case of five-star hotels in Tabriz
  jafar bahari Sadegh  Salehi Marjan  Bazleh
• Open Access Article
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  66 - Diagnosing Human Relations in Tourism Agencies: The case of tourism agencies in South Khorasan Province
  Abolfazi Danaei Amir Ghorbani Abolghasem Raesi
• Open Access Article
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  67 - Investigating the Effect of Organizational Citizenship Behavior on Service Quality, and Customers' Satisfaction and Loyalty in the Hotel Industry: A Case Study of Mazandaran Province’s Parsian International Hotels
  jafar bahari mehdi karoubi Shahla  Bahari
  10.52547/journalitor.35756.10.20.157
• Open Access Article
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  68 - Exploring the Effect of Perceived Forgiveness Climate on Female Practitioners of Tourism Industry
  Fariborz Rahimnia Farshad Ghaderi
• Open Access Article
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  69 - Investigating the Relationship between Service Quality and Customer's Satisfaction, Loyalty, and Trust: A Case Study of Tehran's Enghelab and Laleh Hotels
  jafar bahari Shahla  Bahari
  10.52547/journalitor.36165.9.18.0
• Open Access Article
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  70 - Leadership Style, Servant Leadership, Paternal Leadership, Authentic Leadership, Psychological Capital, Job Engagement, Extra-role Services
  Somayeh  Abedi Bagher Asgarnezhad Nouri Vali Nemati Sayed Mohammad Reza Movahed
  10.61186/journalitor.36246.11.24.83
• Open Access Article
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  71 - Developing a Qualitative Model for Integrated Marketing Communication in Travel Agencies
  ali mirtaheri abdollah  Naami Alireza Rousta
  10.52547/journalitor.36269.10.19.0
• Open Access Article
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  72 - Investigating the effect of Servicescape on Customer Dysfunction Behaviors respect to the Moderating Role ‎ of Customer Vulnerability
  Alireza Rajabipoor Roghaye  Quchani Maryam Ahmadi Zahrani
• Open Access Article
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  73 - How the formation of suburbanization in cities (Case study: Ilam city)
  milad abdi
• Open Access Article
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  74 - Energy-saving Method in GPON Using Optimal Point Based on Gradient Descent
  AliAkbar Nikoukar Hamidreza Goudarzi ali iloon kashkooly
• Open Access Article
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  75 - Evaluating the quality of educational services of the technical faculties of the technical faculties of the University of Tehran based on the headperf model
  Mohammad Eslahi hassan mahjub reza eslahi
• Open Access Article
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  76 - Pathology of new public services and welfare policies via the meta-synthesis method (Research interest of the Ministry of Cooperatives, Labour, and Social Welfare)
  Seyed Morteza Zargar Mohammad Reza Rabii Mandiji Alireza Amirkabiri
• Open Access Article
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  77 - A Model for Specifying Role of Business Intelligence in Providing Effective Customer Service in Information Technology Companies
  Hassan Rashidi Niloofar Tavaroei
  10.61186/jstpi.40427.20.79.42
• Open Access Article
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  78 - Analysis of factors affecting customers' willingness to use electronic banking technology using the DEMATEL approach (Case study: Shahr Bank)
  Moein Mashaykhi Seyed Mohammad Hassan Hosseini رضا  شیخ
  10.61186/jstpi.40647.20.80.79
• Open Access Article
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  79 - E-Government Service Supply Chain: Identifying Performance Evaluation Indicators (Case Study of e-Customs System in Iran)
  jalal zare Rosa Hendijani
• Open Access Article
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  80 - Investigating and Analyzing the Challenges of Digital Economy Development in Mazandaran Province and Policy Recommendations
  yousef eisaadeh roshan AliReza Mosayebi
  10.61186/jstpi.41470.20.80.99
• Open Access Article
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  81 - Model of capacity building for the development of professional ethics in organizations active in the public sector
  Gholamreza  memarzadeh Tehran Amir masoud Natanzi karamolah Daneshfard Nazanin Pilevari
• Open Access Article
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  82 - Explaining the concept of public service marketing
  reza tayaran Mohammad Taleghani
• Open Access Article
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  83 - Designing Service Outsourcing System in Support Organizations (Case Study: Imam Khomeini Relief Committee of Fars Province)
  yalda sharafiyan Habib Allah Ranaei Kordshouli Moslem Alimohamadloo
• Open Access Article
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  84 - The Study of Activity-based Costing to Determine the Cost of Services In the Education
  Younos Vakil Alroaia hossein eslami mofidabadei
• Open Access Article
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  85 - A comparative study of the opinions of clients and managers of non-governmental employment agencies regarding the relationship between service marketing factors and customer attraction
  Fereydon omidi
• Open Access Article
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  86 - From Introduction to Consumer Behavio: Investigating the Moderator Role od OLE Aesthic Risk and Percived Economic
  omid behboodi Zahra Mohamadzadeh Tayebeh Ramezani
• Open Access Article
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  87 - The impact of responsiveness and quality of electronic services (digital transformation plan) of social security on the trust of small business employers in the social security organization with the mediating role of employer satisfaction (case study: small business employers of Shazand city)
  fataneh yarahmadi Reza baderestani
• Open Access Article
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  88 - Data Analyses in Veterinary Research & Practice
  Negin Esfandiary MohammadArad zandieh
  https://doi.org/10.61186/eltiamj.10.2.4
• Open Access Article
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  89 - Examining The Satisfaction Of Patients Visiting The Emergency Department Of PourSina Educational-Medical Center In 2023
  Kourosh Delpasand Amir Fakhraei Zohreh Kazempour kalshatri Enayatollah Homayi rad Doreen Aghajalani Shirin Maafi kalorzi Mohammad Nooryan مرضیه  آزادگان
  10.61186/ahrar.45871.4.7.1
• Open Access Article
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  90 - Problem-solving and Futures Studies in Veterinary Programs and Services
  Alireza Bahonar Hamid Sharifi
  https://doi.org/10.61186/eltiamj.10.2.1
• Open Access Article
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  91 - The Impact of Dynamic Supply Chain on the Performance of Urban Electronic Services in the Historical Context of Yazd
  Najmeh  rezaei sadrabadi Hossein Moinzad mohammadali keramati
• Open Access Article
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  92 - Study of Urban Spatial Justice with an Emphasis on Distribution of urban services, Case study: Bandar anzali city
  Azita Pormorad Majid Yasouri
  10.61186/jert.46769.9.15.183