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Open Access Article
1 - Investiating the impact of organizational empowerment on innovative performance with the mediating role of employee’s job satisfaction and organizational commitment
Amin Nikpour -
Open Access Article
2 - Investigating the Mediating Role of Commitment and Satisfaction in Relationship between Service Quality and Customers' Retention in Banking Industry (Case Study: Post Bank Iran - Langarud Branches)
haniyeh alijani -
Open Access Article
3 - چارچوبی برای شناسایی و رتبهبندی شاخصهای ارزیابی کیفیت خدمات الکترونیک (مورد کاوی: وبسایت گلستان دانشگاه پیامنور)
Hossein Babaee -
Open Access Article
4 - A Managerial Examination of the Successful Parameters in the B2C Business
shila mosammami mahmood moradi Asadollah Shahbahrami -
Open Access Article
5 - Optimized Modeling for satisfaction in the relationship between a physician and patient based on machine learnin methods
Fatemeh Saghafi mojtaba shadmehr Zainabolhoda Heshmati Hadi Veisi -
Open Access Article
6 - Assessing the e-service quality of Payame Noor University
Somayeh Ahari -
Open Access Article
7 - A Model for impacts of Investment in IT on customer satisfaction, using Structural Equation Modeling and Path Analysis
jafar bagherinejad behtaj rasouli -
Open Access Article
8 - Effect of using of e-commerce on consumer behavior (Case study: Online customers of RIGHTEL company)
maryam mahmoodi -
Open Access Article
9 - Determine the level of customer satisfaction in e-commerce by using gamification (Case Study: Customers of the Bamilo company site)
Semiramis Torabi -
Open Access Article
10 - Predicting Marriage Satisfaction Based on adverse Childhood Experiences, Attachment Behaviors, Exchange Patterns, and Perceptions of Parental Marriage in Couples
Ahmadreza Kiani Mahmud Mohamadi razi -
Open Access Article
11 - The prediction of marital satisfaction of men and women based on variables of approach motives, avoidance motives of sacrifice and sacrificing behaviors
Tofigh Alboghubish Reza KhojasteMehr Zabihollah AbasPour -
Open Access Article
12 - Measuring motivation and job satisfaction in industry and the role of government and university in their improvement
naser shams farnaz kazempour -
Open Access Article
13 - Assessing the state of e-service excellence gap in Payam-Noor University
Mahdi Moeinie Kia Adel Zahd bablan -
Open Access Article
14 - Optimum modeling of patient satisfaction with the doctor based on machine learning methods
- شادمهر Zainabolhoda Heshmati Fatemeh saghafi Hadi Veisi -
Open Access Article
15 - "Assessment of empowerment indices in informal settlements with a base asset approach in Tehran metropolis - Case study: Isfahan, Mid-Abad"
Mostafa Behzadfar Abdolhamid Noghrekar -
Open Access Article
16 - Assessment of satisfaction and environmental quality assessment of residential buildings (case study: institutional hospitals in Isfahan)
masoud taghvaei Atiyeh Aliakbari -
Open Access Article
17 - Evaluation of social housing and the effective factors in housing provision for low income classes(a case study :Eslamshahr)
محسن سقایی Ahmad mozeni amir sanaeirad -
Open Access Article
18 - Evaluation of satisfaction of the citizens of urban development plans (The Case of Salman Farsi walk the streets of Ahvaz)
Ali Shamaei -
Open Access Article
19 - Assessing the Social and Physical Environment Quality of Residential Neighborhoods with Residential Satisfaction approach (Case study: Rasht Township)
Shamila Allahyari Asli Arde Maryam Jafari Mehrabadi Asqar Shokrgozar -
Open Access Article
20 - The effect of satisfaction on behavioral intentions of pro-environmental tourists (Case Study: Taq Bostan Kermanshah)
سمانه جلیلی صدر آباد ebrahim nazari -
Open Access Article
21 - Study on subjective indicators of quality of life in residents of residential complexes in Iranian new towns based on architectural features (Case study Andisheh, Pardis, Parand cities)
mitra Sabounchi Leilabadi -
Open Access Article
22 - Presenting a Green Supply Chain Model for Dairy Products with Emphasis on Customer Satisfaction: Combining Interpretive Structural Modeling Approaches and Network Analysis Process
ali yousefi mahdi homayonfar abdolaziz pagheh amir akhavanfar -
Open Access Article
23 - Predicting the level of marital satisfaction of women compared to men based on spiritual intelligence in two groups of students
Ramin Ghazanfari Asma Abyar Mahshid Tajrobekar -
Open Access Article
24 - Meta-analysis of studies related to Islamic Work Ethics
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Open Access Article
25 - A dairy Products Green Supply Chain model with Emphasis on Customer Satisfaction: Combining Interpretive Structural Modeling Approach and Analytical Network Process
Ali Yousef Mahdi Homayounfar abdolaziz pagheh amir akhavanfar -
Open Access Article
26 - The Effect of IT Investments on Customer Satisfaction
Behtaj Rasoli Poshte Jafar Bagheri Nejad -
Open Access Article
27 - Providing a Conceptual Framework to Explain the Role of Management's Commitment to Internal Marketing on Job Attitudes
Esmaeil Malek Akhlagh Zahra Takhire Arman Pourusa -
Open Access Article
28 - The Impacts of Business Intelligence, Customer and Loyalty Satisfaction and Brand Value in Iran Hygienic and Cellulose Industry
Reza Aghaei Milad Aghaee -
Open Access Article
29 - Designing a profitability model for the end user from the perspective of technology entrepreneurs with a mixed method in the Iranian software industry
Reza Hatamian naser azad Abdullah Naami -
Open Access Article
30 - Explaining Consent and Assent in the Treatment of Children from the Perspective of Jurisprudence, Law and Medical Ethics
Kourosh Delpasand Zahra Firouzabadi Ahmad Mashkoori Afsaneh Ghanbari Mohammad Nourian -
Open Access Article
31 - The Relationship of Work- Family Conflict and Interpersonal Conflict with Psychological Strain and Life Satisfaction
Abdulzahra Naami Maryam Mahmoodikia -
Open Access Article
32 - Mediating role of loving Styles in the relationship between Personality characteristics and marital satisfaction
Faezeh Salayani MohammadJavad Asghari EbrahimAbad Seyed Kazem Rasoolzadeh Tabatabaei Razieh Abbaszadeh Rougoushouee -
Open Access Article
33 - Mediating role of differentiation of self in the causal relationship between depression and martial satisfaction in married women
Maryam Mardani Soodabeh Bassak Nejad Rerza Mansouri Koryani -
Open Access Article
34 - Informal employment and its relationship with work life development indicators
Majid Mohammad shafiee Maryam Zamani Samani -
Open Access Article
35 - The relationship between depression and obsessive-compulsive disorder with marital satisfaction in pregnant women In Malekan, 2018
Fariba AzizNejhad Gholamheydar Nikkho Saba Mohamad Gh N MAHSA SALIMI KIVI Hojjat Aziznejhad -
Open Access Article
36 - Satisfaction survey and Solutions to make customer satisfaction of Regional Water Company Approach to water conservation (Area of study: Khorasan Razavi)
مریم حسن نژاد ناصر شاهنوشی حجت هریوندی -
Open Access Article
37 - Designing of a fuzzy expert of system in order of measuring of job satisfaction (By emphasising of Robbins four factors)
نیما قاسمنژاد مقدم Mohammad نریمانی راد -
Open Access Article
38 - The relation between organizational learning culture and customer satisfaction: The mediating role of job satisfaction
مهدی حقیقی کفاش زهره دهدشتی شاهرخ حسن غریبی -
Open Access Article
39 - Strategic analysis of citizen satisfaction with service quality of Shiraz҆ urban parks by using multi criteria satisfaction analysis
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Open Access Article
40 - Identify factors affecting Internet Banking Service Quality Case Study: Mellat Bank customers
maryam akhavan مجید باقری -
Open Access Article
41 - Investigating the impact and influence of emotional intelligence’s component on organizational commitment and job satisfaction using Dematel (Case Study: Central Iranian oil Fields Company (I.C.O.F.C))
علی بنیادی نایینی Sirous Amirghodsi -
Open Access Article
42 - Modeling of the Factors affecting customer loyalty on internet brand using Fuzzy DEMATEL technique Mobin Net company
شادی پارسایی منش Ali Bonyadi Naeini -
Open Access Article
43 - Overview of the effect of dimensions of intellectual capital and employee satisfaction based on internal marketing on competitive advantage
Majid Esmaeilpour Alireza kamyab Javad Dokuhaki -
Open Access Article
44 - Assessing the impact of organizational change tend to increase customer satisfaction with regard to relationship marketing
zahra ameri -
Open Access Article
45 - شناسایی و اولویت بندی شاخص های موثر بر رضایت مشتریان(CSI) به عنوان پیشنیاز مدیریت ارتباط با مشتری (CRM) در بانک ملت
freshte amin -
Open Access Article
46 - طراحي مدل سیستم خدمات انعطاف پذیر FSS در نظام بانکی
freshte amin -
Open Access Article
47 - Providing a New Method for Customer Satisfaction Data Analysis (Case Study: Automotive Industry: Logan Car)
mahnaz ebrahimi sadr abadi ali mohammad kimiagari seyed mahdi seyed esfahani -
Open Access Article
48 - Proposing a model for evaluating the Customer Satisfaction Index (CSI) in the field of Information Technology (case study: The ICT guild organization companies in Tehran)
Milad Kolagar Daroonkola -
Open Access Article
49 - The effect of service brand dimensions on brand loyalty with the mediating role of customer satisfaction and brand attitude: A case study of Keshavarzi Bank branches in Torbat-e Heydarieh
وجیهه هوشیار Mohammad rostampour -
Open Access Article
50 - Investigating the Effect of Internal Communications and Staff Satisfaction in Supply Chain Integration
tavakol moharrami Ali reza Irajpour -
Open Access Article
51 - بررسی رابطه بین تصویر سازمانی و رضایت مشتریان درسازمان تأمین اجتماعی استان گلستان
taraneh enayati kiomars niazazari -
Open Access Article
52 - بررسی رابطه¬ی عوامل برون سازمانی(اقتصادی، اعتقادی، فرهنگی و سیاسی) موثر بر اهمال-کاری در مدیریت آموزش و پرورش با توجه به نقش واسطه گری رضایت شغلی و فرسودگی شغلی
bahram afshari Syed Ali Siadat -
Open Access Article
53 - Math Modeling Customer Satisfaction with Dynamic Planning Approach (Case Study: Saipa Automobile Companies, Iran Khodro and Pars Khodro(
kamran jalilian kameleh nasiri -
Open Access Article
54 - Social media and value creation: the role of interaction satisfaction
Seyed Amir Hossein Madani Abolfazl Danaei gholamreza jandaghi -
Open Access Article
55 - The effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction (Case study: Razi Insurance customers)
hamid reza masoudi -
Open Access Article
56 - Investigating effect of front-line of employees’ competences on customer satisfaction with the role of moderating situational conditions (case of study: hypermi of store mashhad
وجیهه هوشیار Seyede farnaz Ahmadi saeed -
Open Access Article
57 - Studying the Effect of Employee Assistance Programs (EAPs) on Work – Family Balance (WFB) in Refah Bank
Aryan gholipour -
Open Access Article
58 - A Study of the Stakeholders’ Satisfaction Level from In- Service Training Process at Industries Development and Renovation Organization of Iran (IDRO)
سیدمحمد میرکمالی فهیمه سعادتی تبار -
Open Access Article
59 - Studying Pathology of In-service Training Courses for OTC Group Employees according to the CIPP Model
Bahareh Mansouri Kasvaei Mehdi Shariatmadari -
Open Access Article
60 - Explanation of the role of gamification on job satisfaction and employee motivation (case study: cosmetic industry)
Sahar Vatankhah Mohammad Masum -
Open Access Article
61 - Presentation of Employee Satisfaction Assessment Model from EMS (LMS)
Sima Soofi Mohammad Javad Ershadi Ali Naimi Sadigh -
Open Access Article
62 - Prediction of sexual satisfaction based on body image and perfectionism amongst pregnant women
morteza Andalib Kourayem maryam morsali saeed mahmoodinia -
Open Access Article
63 - Comparative study of urban elements design with urban identity approach in Iran and the world
razieh nikdel ali aram -
Open Access Article
64 - تأثیر ویژگی¬های خدمات بر کارکنان و مشتریان (مورد مطالعه: هتلهای پارسیان اصفهان)
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Open Access Article
65 - Factors Affecting satisfaction and support of tourism in rural areas (Case study: Masjedsoleiman, Andika, and Lali Counties)
alireza ahmadi -
Open Access Article
66 - The effect of tourists’ self-concept on satisfaction and their intention to recommend the tourist destination )Case study: Mashhad, Chalidarreh Dam(
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Open Access Article
67 - The Effect of Perceived Service Quality, Satisfaction and Trust of Health Tourists on Their Revisiting and Reusing the Hospitals and
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Open Access Article
68 - The Impact of Co-branding Elements on Customers’ Satisfaction and Loyalty in Chain Restaurants in Tehran
Jafar Ahangaran رضا اصلاني -
Open Access Article
69 - Analyzing the Effective Factors Influencing the Satisfaction of Foreign and National Tourists of Bisotoun Tourism Complex
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Open Access Article
70 - Stereotype imaginations influencing pilgrims’ social trust toward people of Mashhad
fateme eshaghi Mohammad مظلوم خراسانی ali akbar majdi -
Open Access Article
71 - The Impact of Management Commitment in Service Quality on Job Satisfaction of Employees in the Hotel Industry: The case of five-star hotels in Tabriz
jafar bahari Sadegh Salehi Marjan Bazleh -
Open Access Article
72 - Social Capital and Loyalty of Pilgrims from Isfahan to Sarshur Neighborhood in Mashhad
neda eidgahian kaseb Mozhgan Azimi Hashemi -
Open Access Article
73 - Psychological Carrying Capacity and Lake Beach Management in Zayanderud Dam
Kamran Shayesteh Zahra Sheikhi Alireza Ildoromi -
Open Access Article
74 - Investigating the Effect of Smart Tourism Technologies’ Select Factors on the Satisfaction of Using Technology in Travel: A Case Study of Yazd Visitors
Hashem Reisi amirreza konjkav monfared elahe hosseini -
Open Access Article
75 - The effect of moderating cultural congruence on the relationship between internal marketing activities and employee satisfaction (Case study: Tourism staff in the western Iran, Iraq and Turkey)
Fakhrodin Maroofi -
Open Access Article
76 - The Effect of Self and Social Congruity on Tourists’ Satisfaction, Experience and WOM in Kish
Mohesn Akbari Sayed Hassan Ale Taha Mohammad Hataminejad -
Open Access Article
77 - Investigating the Effect of Organizational Citizenship Behavior on Service Quality, and Customers' Satisfaction and Loyalty in the Hotel Industry: A Case Study of Mazandaran Province’s Parsian International Hotels
jafar bahari mehdi karoubi Shahla Bahari -
Open Access Article
78 - The Impact of Crowding on Tourist Satisfaction in Urban Destinations: A Case Study of Tabriz Bazaar
Abolfazl Haghverdizadeh Naser Sanoubar Akbar Ghasemi Saeedeh Khani -
Open Access Article
79 - The Impact of Destination Image and Satisfaction on Heritage Tourists’ Loyalty: resenting a Conceptual Model (Case Study: World Collection of Sheikh Safi al-Din Ardabili)
Habib Shahbazi Shiran Roya Esmi -
Open Access Article
80 - Designing a model to control deviant behavior among hotel staff with respect to perceived organizational support, burnout and job satisfaction
Shahed Zandipak Rabeah Zandipak* -
Open Access Article
81 - Investigating the Relationship between Service Quality and Customer's Satisfaction, Loyalty, and Trust: A Case Study of Tehran's Enghelab and Laleh Hotels
jafar bahari Shahla Bahari -
Open Access Article
82 - Perceived Authenticity, Satisfaction, Revisiting, Cultural Heritage Tourism, Kourd House, Sanandaj
akbar pourfaraj sasan ahmadi -
Open Access Article
83 - Investigating the effect of psychological capital on organizational resilience during the outbreak of Covid-19 (Case study: Mashhad hotels)
davood ghorbanzadeh Javad Agha mohammadi -
Open Access Article
84 - Problems of Specialized Human Resources Educational and Occupational Challenges Narrated by The Ph.D. Graduated
Mohammad Tavakol Akhtar Shiri Saeed Semnanian -
Open Access Article
85 - Investigating the effect of sensory marketing strategy components on brand equity through mediating customer satisfaction and brand credibility (Case study: Islamic Republic of Iran TV programs)
Hesamedin Nemati یاسر سبحانی فرد Ali Jafari -
Open Access Article
86 - Investigating the relationship between the leadership style of managers and the level of job satisfaction of middle school teachers in Yasouj city
Maryam Samanpour -
Open Access Article
87 -
مجید محمدشفیعی Maryam Zamani Samani -
Open Access Article
88 - Designing the Model to Identify and Prioritize the Satisfaction Indicators of e-business Customers in Fuzzy Environment Using BWM and TOPSIS
Hamed Mohamadalizadeh Mohammad Javad Ershadi Arman Sajedinejad -
Open Access Article
89 - The Effectiveness of Self-Worth Group Training Basd on Human Validation Process Model on Improving Marital Satisfaction
Loghman Ebrahimi -
Open Access Article
90 - Investigating the relationship between managers' leadership style and job satisfaction Middle school teachers of Kerman city
Zahra Biraminia -
Open Access Article
91 - Explaining the factors affecting academic work ethics Mohagheg Ardabili University Society
abazar ashtari Taha Ashayeri -
Open Access Article
92 - The Relationship between Acceptance and Mindfulness with Marital Satisfaction and Emotional Distress of Women Faced with Marital Infidelity
mojtaba aghili maryam hemat talab -
Open Access Article
93 - The relationship between big 5 personality traits and job satisfaction: the mediating roles of perception of procedural justice and job stress
leila Fathi Mohammad Naghy Farahani Hamid Khanipour -
Open Access Article
94 - Investigating the Predictive Power of Agreeableness, Marital Empathy and Marital Forgiveness on Marital Satisfaction in Married Women
Hossein Tahmasby Yadollah Khorramabadi -
Open Access Article
95 - The moderating role of spiritual well-being in the relationship between sexual satisfaction and marital satisfaction of married women in Tehran
Samaneh Farahani Gholamreza Maarefi Zahra Khaksari Samaneh Shakeri Hossein Abad -
Open Access Article
96 - The effect of lifestyle and social capital on life satisfaction among the elderly (Case of study: the elderly of District 6 of Tehran in 1400)
sayyed atollah sinaee mahnaz jalili fateme kamalkhani -
Open Access Article
97 - Investigating the Relationship Between Rumination and Perceived Stress with Life Satisfaction in Married Women in Shiraz
Fatemeh Dinakani reza chalmeh fatemeh abdolahi -
Open Access Article
98 - Examining The Satisfaction Of Patients Visiting The Emergency Department Of PourSina Educational-Medical Center In 2023
Kourosh Delpasand Amir Fakhraei Zohreh Kazempour kalshatri Enayatollah Homayi rad Doreen Aghajalani Shirin Maafi kalorzi Mohammad Nooryan مرضیه آزادگان -
Open Access Article
99 - Medical Liability Between Islamic Republic Of Iran And Italy
Samad Golbandi Haqiqat -
Open Access Article
100 - The Effect of the Quality of the Support Spaces of High-rise Complexes on the Satisfaction Level of Residents Case Study: Residential Complex of Chamran street, Shiraz
mohammad kazemi Hadi Keshmiri Zeynab Barzegari Jeihoini -
Open Access Article
101 - Investigating the Influence of Organizational Commitment and Job Satisfaction on Staff Performance: A Case Study of Pars El-Goli and Shahryar Hotels in Tabriz
jafar Bahari samira Mohammadi -
Open Access Article
102 - بررسی رابطه بین هوش رقابتی با رضایت مشتریان در نمایندگی های بیمه سامان استان کرمان
Malek Yazdani -
Open Access Article
103 - Couples' Satisfaction: the Predictive Role of Adaptability and Positive Feelings Towards Spouse
samira ghadimi ربابه عطایی فر -
Open Access Article
104 - Effects of granting a grace period to the debtor by the court
Mansoura Godarzi zohreh farrokhi -
Open Access Article
105 - Evaluation of the moral foundations of obligation violating and Penalty Clause in Iranian law and its comparison with British law
Reza Zohrevand Hamid Reza Ali Karami Vahid Ghasemi Ahd