Investigating the Effect of Internal Communications and Staff Satisfaction in Supply Chain Integration
Subject Areas :tavakol moharrami 1 , Ali reza Irajpour 2
1 -
2 -
Keywords: Internal communication, Staff satisfaction, Supply chain integration,
Abstract :
In this research, we are looking for "Investigating the Effect of Internal Connections and Staff Satisfaction in Supply Chain Integration" in Iranian Automobile Company (Iran Khodro)”. In the early stages, theoretical literature and studies on the subject of research were studied and the literature section of the research was compiled using the information collected. The statistical population of this research is the directors and employees of the companies of the automobile industry sub company (Iran Khodro). In total, the statistical population of this research is approximately roughly 1,400 to 1,500 managers and employees of the company. In this study, based on the sample size table for a given community, which was presented by Kerjesai and Morgan in 1970, the sample size is 300 in the study. Sampling of this study is also available through random sampling. The results of this study indicate that internal integration has a significant effect on external integration, and external integration has a significant effect on competitive performance.
احمدی، شهروز؛باقری، مهدی ( 1396 ) " اثر ارتباطات سازمانی روی رضایت شغلی و تعهد سازمانی و روی نقش واسطه ای رضایت از ارتباطات " مطالعات مدیریت و کارآفرینی ، بهار 1396 ، شماره 1 ، از 98 تا 106
باورصاد، بلقیس؛رضایی جاری وند، بتول؛رحیمی، فرج اله؛سینایی، حسنعلی ( 1395 ) " بررسی تأثیر همسویی راهبردهای زنجیرۀ تأمین و راهبردهای سیستم اطلاعاتی بر عملکرد مدیریت زنجیرۀ تأمین( مطالعۀ موردی: شرکتهای تولیدی استان خوزستان) " نشریه مدیریت فناوری اطلاعات دانشگاه تهران ، زمستان 1395 ، شماره 29
قاضی زاده، مصطفی؛صفری، سعید؛نوروززاده، فاطمه؛حیدری، قاسم ( 1394 ) " یکپارچه سازی رویکردهای مدیریت زنجیره تامین در قالب زنجیره تامین لارج با استفاده از تکنیک های تصمیم گیری چند شاخصه در شرکت سایپا " پژوهشنامهی مدیریت اجرایی ، 1394 ، سال هفتم ، شماره 14 ، از 113 تا 134
کریمی، رسول؛صبحیه، محمدحسین؛رزمی، جعفر؛ترابی، سیدعلی ( ۱۳۹۵ ) “ ارتقای بهره وری با رویکرد مدل یکپارچه مدیریت زنجیره تأمین در پروژه های صنعت احداث” مدیریت بهره وری ، پاییز ۱۳۹۵ ،شماره ۳۵
Alomar, M. & Pasek, Z. J. (2014). Linking supply chain strategy and processes to performance improvement. Variety Management in Manufacturing, Proceedings of the 47th CIRP Conference on Manufacturing Systems, Procedia CIRP, 17, 628 - 634.
Alfalla-Luque, R. Marin-Garcia, J. Medina-Lopez, C ( 2015 ) " An analysis of the direct and mediated effects of employee commitment and supply chain integration on organisational performance" Int. J.ProductionEconomics162(2015)242–257
Borcaa, C.,Baesu,V.,2014.A possible managerial approach for internal organizational communication characterization .Procedia – Soc. Behav.Sci.124, 496–503.
Carbonell, P., Rodríguez-Escudero, A.I., The individual and joint effects of pro-cess control and process-based rewards on new product performance and job satisfaction. BRQ Bus. Res. Q. 2015, http://dx.doi.org/10.1016/j.brq.2015.04.001
Goodman , M.B.,2006 . Corporate communication practice and pedagogya the dawn of the new millennium . Corp.Commun.:Int.J.11(3),196–213.
Kosteas VD. Job Satisfaction and Promotions (July 17, 2009). Available at: http://ssrn.com/ abstract=1361628.
Kwai Fatt Choong etal (2010). The Impact of Organizational Justice on Employee’s Job Satisfaction:The Malaysian Companies Perspectives. American Journal of Economics and Business Administration .Vol.2 No.1. pp. 56-63
Men L.R. ( 2015 ) " The internal communication role of the chief executiveofficer: Communication channels, style, and effectiveness" Public Relations Review 41 (2015) 461–471
Md Norbin,S.,Halib,M.,Ghazali,Z.,2011. Strengthening internal communication : a case of communication satisfaction in an organization . Eur.J.Soc.Sci.24(4), 617–624.
Monnastes SN. Perceived organizational support and counterproductive work behavior: How personality moderates the relationship. M.A. thesis, San Jose State University, 2010.
Qi, Y; Huo, B. Wang, Z. Yan Jeff Yeung, H. ( 2017 ) “ The impact of operations and supply chain strategies on integration and performance” International Journal of Production Economics 185 (2017) 162–174
Rimienė, Kristina. 2011. “Supply Chain Agility Concept Evolution(1990- 2010)”, Journal of Economics and Management, 890-905.
Ruck, K. Welch, M. ( 2012) " Valuing internal communication; management and employee perspectives" Public Relations Review 38 (2012) 294– 302
Sebastiao, S., Public Relations Review (2017) " Internal communication and organisational culture: The management interplay in the view of the Portuguese communication consultant" Public Relations Review , http://dx.doi.org/10.1016/j.pubrev.2017.05.006
Schleicher, D. J., Hansen, D., & Fox, K. E. (2010). Job attitudes and work values. In S. Zedeck (Ed.), APA handbook of industrial and organizational psychology, Vol. 3. (pp. 137–190). Washington, DC: APA.
Singhapakdi, A. Joseph Sirgy M. Dong-Jin Lee, Kalayanee Senasu, Grace B. Yu, Amiee Mellon Nisius ( 2014 ) " Gender disparity in job satisfaction of Western versus Asian managers " Journal of Business Research 67 (2014) 1257–1266
Tkalac Verčič, N. Pološki Vokić ( 2017 )" Engaging employees through internal communication" Public Relations Review (2017), http://dx.doi.org/10.1016/j.pubrev.2017.04.005
Vercic,A.T.,Vercic,D.,Sriramesh,K.,2012.Internal communication :definition , parameters , and the future . Public Relat . Rev.38,223–230.
Vijayasarathy,L.R.,2010. Supply integration : an investigation of its multidimensionality and relational antecedents . Int.J.Prod.Econ.124,489–505.
White, C., Vanc, A., & Stafford, G. (2010). Internal Communication, information satisfaction, and sense of community: the effect of personal influence. Journal of Public Relations Research, 22(1), 65–84.
Yu,W.,Jacobs,M.A.,Salisbury,W.D.,Enns,H.,2013.The effects of supplychain integration on customer satisfaction and financial performance : an organizational learning perspective . Int .J.Prod.Econ.146(1),346–358.