List of Articles Custom

• Open Access Article
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  1 - The effect of insurance customers' perception of quality of services provided
  seyed morteza ghayour baghbani omid behboodi ali pourang haniye feyzabad
• Open Access Article
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  2 - The Effect of Strategic Innovation on Customer’s Willingness to Buying: The Moderator role of Innovation Capabilities
  esfandyar mohamadi vahid sharafi Saeid Vaisi
• Open Access Article
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  3 - Enhancing Innovative and Sale Performance through Customer Knowledge Management
  Nasser Asgari
• Open Access Article
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  4 - Investigating the Mediating Role of Commitment and Satisfaction in Relationship between Service Quality and Customers' Retention in Banking Industry (Case Study: Post Bank Iran - Langarud Branches)
  haniyeh alijani
• Open Access Article
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  5 - Model to improve banking by Using customer knowledge management and Mobile Banking and Its Impact on Customer Loyalty
  narges rezaei malek
• Open Access Article
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  6 - A Model for impacts of Investment in IT on customer satisfaction, using Structural Equation Modeling and Path Analysis
  jafar bagherinejad behtaj rasouli
• Open Access Article
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  7 - Product purchasing prediction in an online store by designing an artificial neural network using clickstream data
  Mahbube Mottaghi
• Open Access Article
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  8 - Assessment of self-serving technologies according to customer’s continuous usage of self-serving banking services
  behnam golshahi
• Open Access Article
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  9 - Model of customer loyalty in e-commerce recommender systems
  Leila Ebrahimi
• Open Access Article
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  10 - Effect of using of e-commerce on consumer behavior (Case study: Online customers of RIGHTEL company)
  maryam mahmoodi
• Open Access Article
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  11 - An Analysis of Customer Behavior in online shopping of electronic products
  Razieh Rouhi DEHKORDI
• Open Access Article
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  12 - Identification of Effective Factors on Customer Loyalty using USSD Codes by Structural Equation Modeling Approach
  fatemeh shahbazi
• Open Access Article
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  13 - Determine the level of customer satisfaction in e-commerce by using gamification (Case Study: Customers of the Bamilo company site)
  Semiramis Torabi
• Open Access Article
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  14 - A Framework for Identifying and Ranking Criteria for Evaluating the Quality of Electronic Services (Case studies: Golestan website of Payame-noor university)
  Hossein Babaee mahmood salehesfahani fateme noorani
• Open Access Article
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  15 - A model for improving banking services using customer knowledge management and mobile banking and examining its impact on customer loyalty in Bank Mellat
  narges rezaei Mohammad rezaei
• Open Access Article
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  16 - Investigating the effect of using various marketing strategies on social networks on gaining the trust of council customers Investigating ترجمه‌های investigate فعلفراوانی بررسی کردن investigate, check, peruse, survey, study رسیدگی کردن consider, attend, check, investigate, inspect, investigate استفسار کردن investigate وارسی کردن sift, investigate پژوهیدن investigate, inquire, research, search تحقیق کردن investigate, inquire, verify, assay, interrogate, question اطلاعات مقدماتی بدست اوردن investigate جستار کردن investigate تفتیش کردن inquire, inspect, investigate, revise باز جویی کردن examine, assay, inquire, interrogate, investigate, cross-examine تعریف‌های investigate فعل ۱ carry out a systematic or formal inquiry to discover and examine the facts of (an incident, allegation, etc.) so as to establish the truth. police are investigating the alleged beating مترادف‌ها: check outsuss outgive something the once-overscope outinquire intolook intogo intolook overprobeexplorescrutinizeconduct an investigation intoconduct an inquiry intomake inquiries abouttry to get to the bottom ofinspectanalyzestudyexamineconsiderresearchsearch/sift the evidence concerningpore overdelve intoauditevaluatefollow up مترادف investigate فعل check outsuss outgive something the once-overscope out inquire intolook intogo intolook overprobeexplorescrutinizeconduct an investigation intoconduct an inquiry intomake inquiries abouttry to get to the bottom ofinspectanalyzestudyexamineconsiderresearchsearch/sift the evidence concerningpore overdelve intoauditevaluatefollow up همچنین ببینید investigate
  farzaneh milani jafari zenouzi
• Open Access Article
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  17 - Designing a competitiveness model using strategic cognitive complexity; Investigating the mediating effect of market intelligence
  gholamreza Amini Khiyabani davood feiz
• Open Access Article
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  18 - Presenting a Green Supply Chain Model for Dairy Products with Emphasis on Customer Satisfaction: Combining Interpretive Structural Modeling Approaches and Network Analysis Process
  ali yousefi mahdi homayonfar abdolaziz  pagheh amir  akhavanfar
• Open Access Article
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  19 - “Journey” in Gnostic Prose Texts
  هوشنگ  محمدي افشار
• Open Access Article
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  20 - Globalization and Iranian Ethnic Identity with a Focus on Language and Customs
   
• Open Access Article
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  21 - A RFMV Model and Customer Segmentation Based on Variety of Products
  Saman  Qadaki Moghaddam Neda Abdolvand Saeedeh Rajaee Harandi
  10.7508/jist.2017.19.002
• Open Access Article
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  22 - Analysis of Business Customers’ Value Network Using Data Mining Techniques
  Forough Farazzmanesh (Isvand) Monireh Hosseini
  10.7508/jist.2017.19.003
• Open Access Article
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  23 - The Innovation Roadmap and Value Creation for Information Goods Pricing as an Economic Commodity
  Hekmat Adelnia Najafabadi Ahmadreza Shekarchizadeh Akbar Nabiollahi Naser Khani Hamid Rastegari
  10.7508/jist.2019.02.007
• Open Access Article
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  24 - Investigating the effect of Electronic Customer Relation Management (E-CRM) on organizational innovation in government service organizations (Case study: Semnan government counter offices)
  Atefeh Falllah Seyed Mohammad Hassan Hosseini Mohsen Lotfi
• Open Access Article
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  25 - Propose an E-CRM Model based on Mobile Computing Technology in Pharma Distribution Industry
  Alireza Kamanghad Gholamreza Hashemzade Mohammadali Afshar kazemi Nosratollah Shadnoosh
  10.52547/jist.16209.10.40.287
• Open Access Article
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  26 - Comparative study of the goals of punishment in the beliefs and beliefs of customary law and Islamic teachings
  Amir Vatani Amir hasan niaz poor Farzad Askari
• Open Access Article
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  27 - The Analysis of Love in Orfi Shirazi Lyrics with an Approach to Iran ‎ Thinking System
  mohsen berahmand
• Open Access Article
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  28 - The effect of prototyping on the success of new product success with moderator role of customer involvement and Speed of information dissemination (case study: companies located in Khorasan Razavi Science and Technology Park)
  Morteza Rojuee Morteza  Ghayour Ehsan  Sobhani
• Open Access Article
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  29 - The effect of customer ¬orientation and customer relationship management (CRM) infrastructure capabilities on innovative behavior
  mahdi Almodarresi Hooshmand Bagheri Gara Bolagh mohammadreza gholami fateme mohammadi
• Open Access Article
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  30 - A dairy Products Green Supply Chain model with Emphasis on Customer Satisfaction: Combining Interpretive Structural Modeling Approach and Analytical Network Process
  Ali  Yousef Mahdi Homayounfar abdolaziz pagheh amir akhavanfar
• Open Access Article
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  31 - Developing Customer Knowledge Management Process Model Using Customer Relationship Management Systems
  Maryam Ashoori Mona Sharif khani Mohammad Jafar Tarokh
• Open Access Article
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  32 - The Role of Knowledge Management on Improvement of Marketing Activities Case Study of Active Company in Medical Equipment
  Peyman Akhavan Maryam dehghani
  10.7508/jstpi.2015.01.004
• Open Access Article
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  33 - The Role of IT in Establishing Electronic Customer Relationship Management (eCRM)
  Mohammad hosein Jarahi Saeed Saeida Ardekani Mohammad Zareiyan
• Open Access Article
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  34 - The Effect of IT Investments on Customer Satisfaction
  Behtaj Rasoli Poshte Jafar Bagheri Nejad
• Open Access Article
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  35 - Integration of Customers in Front-End of Innovation (FEI) by Open Innovation Approach: Generation and Selection of Innovative Product Ideas
  Ali Asghar  Molaie Babak Shirazi Javad  Soltanzadeh
  10.7508/jstpi.2016.03.005
• Open Access Article
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  36 - The Impacts of Business Intelligence, Customer and Loyalty Satisfaction and Brand Value in Iran Hygienic and Cellulose Industry
  Reza Aghaei Milad Aghaee
  10.7508/jstpi.2018.04.005
• Open Access Article
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  37 - A Pattern for Promotion of the New Product Development Success Based on Customer Involvement Capability, Customer Knowledge Absorption and Resources Slack
  sadaf Veshkaeinezhad Mostafa Ebrahim pour Azbary Mohammad Doustar
  10.7508/jstpi.2019.02.005
• Open Access Article
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  38 - Phenomenology of customers’ hope for banking services in Keshavarzi Bank with an approach involving ethics, innovation and quality management system
  asghar ahmadi farshid namamian Ali  Asghari Sarem Tohfeh Ghobadi Lamouki
• Open Access Article
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  39 - Satisfaction survey and Solutions to make customer satisfaction of Regional Water Company Approach to water conservation (Area of study: Khorasan Razavi)
  مریم  حسن نژاد ناصر شاهنوشی حجت  هریوندی
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  40 - Decreasing of gap between service quality in direction of increasing of customers, stabilized value with assistance of SERVQUAL model
  مصطفی کاظمی سعیده  فنودی
• Open Access Article
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  41 - The relation between organizational learning culture and customer satisfaction: The mediating role of job satisfaction
  مهدی  حقیقی کفاش زهره  دهدشتی شاهرخ حسن  غریبی
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  42 - Investigating the influential factors in the creation of brand equity in higher education (A study of Payame Noor University)
  میرزا حسن  حسینی رومينا  فرهادي نهاد
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  43 - Identify factors affecting Internet Banking Service Quality Case Study: Mellat Bank customers
  maryam akhavan مجید باقری
• Open Access Article
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  44 - The Impact of Customer’s Emotion upon Product Features with Kansei Engineering Approach
  gholamreza hashemzade khorasegani Mohammad Reza Bahrami
• Open Access Article
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  45 - The effect of good character of managers on organizational commitment of employees (Case study: Islamic Republic of Iran’s Customs Administration)
   
• Open Access Article
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  46 - The Role of Agile Manufacturing in Improving Organizational Productivity
  gholamreza hashemzade khorasegani Mohammad Reza Bahrami
• Open Access Article
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  47 -  Survey the effect of market orientation on Business performance using the model of Harrison and walker
  علی اکبر  جوکار نبی الله  نجاتی زاده
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  48 - Modeling of the Factors affecting customer loyalty on internet brand using Fuzzy DEMATEL technique Mobin Net company
  شادی پارسایی منش Ali Bonyadi Naeini
• Open Access Article
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  49 - Assessing the impact of organizational change tend to increase customer satisfaction with regard to relationship marketing
    zahra ameri
• Open Access Article
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  50 - Providing a New Method for Customer Satisfaction Data Analysis (Case Study: Automotive Industry: Logan Car)
  mahnaz ebrahimi sadr abadi ali mohammad kimiagari seyed mahdi seyed esfahani
• Open Access Article
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  51 - Proposing a model for evaluating the Customer Satisfaction Index (CSI) in the field of Information Technology (case study: The ICT guild organization companies in Tehran)
  Milad Kolagar Daroonkola  
• Open Access Article
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  52 - The Effect Of Customer Knowledge Management Performance With Moderating Role Of Innovation Capability In Insurance Industry : A Case Study On Alborz Insurance Company
  nasrin talaeefard Farhad Sanjarifard nader salehi
• Open Access Article
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  53 - The effect of service brand dimensions on brand loyalty with the mediating role of customer satisfaction and brand attitude: A case study of Keshavarzi Bank branches in Torbat-e Heydarieh
  وجیهه  هوشیار Mohammad rostampour
• Open Access Article
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  54 - The effect of risk and resources on Firm's growth strategies in high tech industries
  mohsen Parsajam   Bahman Hajipour Esmaeil Fadaei Nejad
• Open Access Article
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  55 - Using Meta-Synthesis Method to Proposing a Comprehensive Model of Effective Factors in Persuasive Advertising
  sahar mashhadi Tahmours  Hasangholi Pouryasouri Soheila Bourghani Farahani abdolhossein karam pour
• Open Access Article
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  56 - Provide a Model for Customer Advocacy (Detergents Customers in Tehran
  mirza hasan hosseini Mohammad MahmoodiMeymand علی اکبر  جوکار Farzane sadat hosseiny
• Open Access Article
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  57 - Investigating the relationship between customer satisfaction and customer complaints and trust in the municipality of Tehran
  hamidreza fouladgar abbas saghaee
• Open Access Article
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  58 - Explaining a model for sacrifice based on customer experience in the hotel industry (four and five stars in Shiraz)
  jahanbakhsh rahimi baghmalek seyed abolghasem mira Mohammad Haghighi
• Open Access Article
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  59 - Factors Affecting Customer Participation in the New Product Development Process: Case study of food industry of Mazandaran province
  khorshid forughinia ali akbar Jowkar Mohammad Mahmoudi Maymand mirza hassan hosseini
• Open Access Article
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  60 - Math Modeling Customer Satisfaction with Dynamic Planning Approach (Case Study: Saipa Automobile Companies, Iran Khodro and Pars Khodro(
  kamran jalilian kameleh nasiri
• Open Access Article
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  61 - Investigating the behavior of bank customers after the merger of branches with the development of a cluster analysis model; Case Study: Mellat Bank
  رضا قسمتی
• Open Access Article
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  62 - Analyzing influential factors on non-oil export development in terms of risk in Iran’s Custom Administration
  Maryam  Tanabandeh Sanjar Salajegheh
• Open Access Article
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  63 - Social media and value creation: the role of interaction satisfaction
  Seyed Amir Hossein Madani Abolfazl Danaei gholamreza jandaghi
• Open Access Article
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  64 - Assessing the impact of passion on social media on intention of revisit tourists with a mediating role of customer interaction with customer (Case study: Tourists of Isfahan city)
  Yazdan Shirmohammadi Ramadan  Gholami Awati Maryam  Mohammadi Moghaddam
• Open Access Article
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  65 - The effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction (Case study: Razi Insurance customers)
  hamid reza masoudi
• Open Access Article
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  66 - Comprehensive Design Of Empowering Human Resources Using Knowledge Management (Case Study I.R.I Customs)
  محمد سعید  پوررضا mohamadAli sarlak Ali Jamshidi
• Open Access Article
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  67 - Investigating the Relationship between Knowledge Management Processes and Factors Affecting Human Resources Empowerment
  mohammadsaeed POUR REZA mohamadAli sarlak Ali Jamshidi
• Open Access Article
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  68 - Investigating effect of front-line of employees’ competences on customer satisfaction with the role of moderating situational conditions (case of study: hypermi of store mashhad
  وجیهه  هوشیار Seyede farnaz Ahmadi saeed
• Open Access Article
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  69 - Investigating the Factors Affecting the Performance Evaluation of Social Security Brokers in Isfahan Province
  seyedhamid Ghoreishi seyedalireza ebrahimi
• Open Access Article
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  70 - Investigating the Factors Affecting the Performance Evaluation of Social Security Brokers in Isfahan Province
  seyedalireza ebrahimi seyedhamid Ghoreishi
• Open Access Article
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  71 - Modeling of Electronic Word of Mouth Marketing Based on text mining User comments, A new approach On social commerce
  Elham Ramezani Ali Rajabzadeh Ghatary Vahid   Baradaran Maryam Shoar
• Open Access Article
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  72 - Designing an evaluation model of the effective factors on customers’ satisfaction with a system dynamics approach in the ceramic tile industry of Yazd province
  amir ehsan Ishaqiyeh Firouzabadi
• Open Access Article
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  73 - Intelligent Bargaining in Market Using Reinforcement Learning
  M. A. Saadatjoo V. Derhami فاطمه سعادت جو
• Open Access Article
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  74 - Outage Power Cost Calculation and Optimal Interruption Allocation to the Customers
  Mahdi Khajeh Rezaei Gh. yousefi   Ebrahim Shayesteh
• Open Access Article
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  75 - Identification and evaluation of factors influencing the culture of E-learning for adoption of IT and implementation of SCRM
  میثم کیوانی Mehdi Zrak hossein momeni mahmouei Ali Hosseinzadeh
• Open Access Article
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  76 - presenting a Model of customer engagement Co-Creation :A dual perspective Co-Creation value for the customer and the company
  mitra mobini Samad Aali Alireza Bafandeh Zendeh houshang taghizadeh
• Open Access Article
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  77 - A Study Of Pass Of Risk And Its Review In Case Of Customer-Specific Options
  ziba mirzaaqazadeh Reza  Maghsoody
• Open Access Article
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  78 - Relationship between organizational citizenship behavior and customer citizenship behavior and its effect on the performance of Kohgiluyeh and Boyer-Ahmad Gas Company
  sajad mousaviabad
• Open Access Article
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  79 - The Impact of Co-branding Elements on Customers’ Satisfaction and Loyalty in Chain Restaurants in Tehran
  Jafar Ahangaran رضا اصلاني
• Open Access Article
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  80 - The Effect of Water Conservation and Waste Reduction Management on Increasing the Customer Loyalty in the Hotel Industry
    Maryam Mesbahi Shokrieh  Taheri Zahra  Akbari
• Open Access Article
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  81 - Investigating the Effect of Organizational Citizenship Behavior on Service Quality, and Customers' Satisfaction and Loyalty in the Hotel Industry: A Case Study of Mazandaran Province’s Parsian International Hotels
  jafar bahari mehdi karoubi Shahla  Bahari
  10.52547/journalitor.35756.10.20.157
• Open Access Article
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  82 - Investigating the Influence of Human Resources Management Activities on Customer Loyalty in the Hoteling Industry Using a Multilevel Approach
  zahra Nikkhah-Farkhani Mohammad shaykhzade
  10.52547/journalitor.36121.11.21.1
• Open Access Article
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  83 - Investigating the Relationship between Service Quality and Customer's Satisfaction, Loyalty, and Trust: A Case Study of Tehran's Enghelab and Laleh Hotels
  jafar bahari Shahla  Bahari
  10.52547/journalitor.36165.9.18.0
• Open Access Article
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  84 - Investigating the effect of Servicescape on Customer Dysfunction Behaviors respect to the Moderating Role ‎ of Customer Vulnerability
  Alireza Rajabipoor Roghaye  Quchani Maryam Ahmadi Zahrani
• Open Access Article
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  85 - Designing a model for creating a company's value set, taking into account the customer's ethical value and social ethical value
  Keyvan  Mohbed Hashem  NikouMaram Karim  Hamdi
• Open Access Article
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  86 - Investigating the effect of salespeople’s personal interaction on customers word- of - mouth with mediating role affective customer experience and moderating role of customer ethnocentrism and foreign product affinity (Case study of: customers of Janbo chain stores in Tabriz)
  Ramin Bashirkhodaparasti Nasrin Nemati
• Open Access Article
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  87 - Designing the Model to Identify and Prioritize the Satisfaction Indicators of e-business Customers in Fuzzy Environment Using BWM and TOPSIS
  Hamed Mohamadalizadeh Mohammad Javad  Ershadi Arman Sajedinejad
• Open Access Article
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  88 - Designing a dynamic model of brand equity with a focus on fake news and customer knowledge at Coca-Cola
  Davood  ariannejad Alireza  Pouya Hadi  Bastam Ali  Hosseinzadeh
• Open Access Article
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  89 - Investigating the effect of employees' perceptions of corporate social responsibilities on organizational pride and customer service commitment
  elahe Maneshdavi seyed mehdi mirmehdi فتانه یاراحمدی
• Open Access Article
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  90 - Role of custom and ethics in the financial rights of couples and its effect on crime prevention
  Leila  Radpasand Farhad  Parvin
• Open Access Article
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  91 - The position of legal rules in international environmental law
  mahnaz farajpoor
• Open Access Article
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  92 - A Model for Specifying Role of Business Intelligence in Providing Effective Customer Service in Information Technology Companies
  Hassan Rashidi Niloofar Tavaroei
• Open Access Article
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  93 - Examining the role of influencing factors on value co-creation through technologies equipped with artificial intelligence and knowledge management in the tourism industry
  Mohammad bashokouh Iman Ghasemi hamedani
  10.61186/jstpi.40640.19.75.42
• Open Access Article
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  94 - Presenting a model of structural equations, The effect of brand sensory experience on brand equity with emphasis on the mediating role of customer cognitive, emotional and behavioral attachment in cosmetic products
  Abolghasem  Gholamreza Tehrani Houshang  Asadollah Serajoddin  Mohebbi Shahriar  Azizi
• Open Access Article
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  95 - E-Government Service Supply Chain: Identifying Performance Evaluation Indicators (Case Study of e-Customs System in Iran)
  jalal zare Rosa Hendijani
• Open Access Article
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  96 - Proposing an FCM-MCOA Clustering Approach Stacked with Convolutional Neural Networks for Analysis of Customers in Insurance Company
  Motahareh Ghavidel meisam Yadollahzadeh tabari Mehdi Golsorkhtabaramiri
  10.61186/jist.41465.12.45.62
• Open Access Article
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  97 - A comparative study of the opinions of clients and managers of non-governmental employment agencies regarding the relationship between service marketing factors and customer attraction
  Fereydon omidi
• Open Access Article
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  98 - The Effect of Relationship Marketing On Customer Retention through Customer Engagement Considering Customer Citizenship Behavior
  Reza Pourmohammad morad rezaei dizgah
• Open Access Article
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  99 - From Introduction to Consumer Behavio: Investigating the Moderator Role od OLE Aesthic Risk and Percived Economic
  omid behboodi Zahra Mohamadzadeh Tayebeh Ramezani
• Open Access Article
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  100 - Compilation of Customer Purchase Behavior Management Model in Insurance Industry
  Mohammad  Mahmoudi Maymand Taibeh  Ramezani Mohammad Mehdi  Parhizgar Hadi  Movludian
• Open Access Article
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  101 - Consumer Rights Of Food Products
  Mahvash Abolghasem Kashani
  10.61186/ahrar.45869.4.7.1
• Open Access Article
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  102 - Islamic world and Iranian customs and celebrations
  Hossein salehi Masomeh Gharadaghi ahad ebadi Hossein Raissadat
• Open Access Article
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  103 - Evaluating the Effect of Sustainable Marketing with Customer Equity Approach on Consumer behavior and Organizational Performance (Case Study: Detergent Manufacturer Companies of Iran)
  َAbolfazl Dehghani firoozabadi Alireza Asadzadeh firoozabadi vajiheh andalib ardakani