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  • Satisfaction
    • List of Articles Satisfaction

      • Open Access Article
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        1 - Investigating the Mediating Role of Commitment and Satisfaction in Relationship between Service Quality and Customers' Retention in Banking Industry (Case Study: Post Bank Iran - Langarud Branches)
        haniyeh alijani
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        2 - Assessing the e-service quality of Payame Noor University
        Somayeh Ahari
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        3 - A Model for impacts of Investment in IT on customer satisfaction, using Structural Equation Modeling and Path Analysis
        jafar bagherinejad behtaj rasouli
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        4 - Effect of using of e-commerce on consumer behavior (Case study: Online customers of RIGHTEL company)
        maryam mahmoodi
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        5 - Determine the level of customer satisfaction in e-commerce by using gamification (Case Study: Customers of the Bamilo company site)
        Semiramis Torabi
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        6 - Predicting Marriage Satisfaction Based on adverse Childhood Experiences, Attachment Behaviors, Exchange Patterns, and Perceptions of Parental Marriage in Couples
        Ahmadreza Kiani Mahmud Mohamadi razi
        10.52547/Fsh.1.1.51
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        7 - The prediction of marital satisfaction of men and women based on variables of approach motives, avoidance motives of sacrifice and sacrificing behaviors
        Tofigh Alboghubish Reza KhojasteMehr Zabihollah AbasPour
        10.52547/Fsh.1.1.63
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        8 - A Framework for Identifying and Ranking Criteria for Evaluating the Quality of Electronic Services (Case studies: Golestan website of Payame-noor university)
        Hossein Babaee mahmood salehesfahani fateme noorani
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        9 - Measuring motivation and job satisfaction in industry and the role of government and university in their improvement
        naser shams farnaz kazempour
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        10 - "Assessment of empowerment indices in informal settlements with a base asset approach in Tehran metropolis - Case study: Isfahan, Mid-Abad"
        Mostafa Behzadfar   Abdolhamid Noghrekar
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        11 - Assessment of satisfaction and environmental quality assessment of residential buildings (case study: institutional hospitals in Isfahan)
        masoud taghvaei Atiyeh Aliakbari
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        12 - Evaluation of social housing and the effective factors in housing provision for low income classes(a case study :Eslamshahr)
        محسن  سقایی Ahmad mozeni amir sanaeirad
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        13 - Evaluation of satisfaction of the citizens of urban development plans (The Case of Salman Farsi walk the streets of Ahvaz)
        Ali Shamaei  
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        14 - Assessing the Social and Physical Environment Quality of Residential Neighborhoods with Residential Satisfaction approach (Case study: Rasht Township)
        Shamila Allahyari Asli Arde Maryam Jafari Mehrabadi Asqar Shokrgozar
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        15 - The effect of satisfaction on behavioral intentions of pro-environmental tourists (Case Study: Taq Bostan Kermanshah)
        سمانه جلیلی صدر آباد ebrahim nazari
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        16 - Presenting a Green Supply Chain Model for Dairy Products with Emphasis on Customer Satisfaction: Combining Interpretive Structural Modeling Approaches and Network Analysis Process
        ali yousefi mahdi homayonfar abdolaziz  pagheh amir  akhavanfar
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        17 - The Innovation Roadmap and Value Creation for Information Goods Pricing as an Economic Commodity
        Hekmat Adelnia Najafabadi Ahmadreza Shekarchizadeh Akbar Nabiollahi Naser Khani Hamid Rastegari
        10.7508/jist.2019.02.007
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        18 - Predicting the level of marital satisfaction of women compared to men based on spiritual intelligence in two groups of students
        Ramin Ghazanfari Asma Abyar Mahshid Tajrobekar
        10.52547/row.2.2.29
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        19 - Meta-analysis of studies related to Islamic Work Ethics
             
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        20 - Investigating the Relationship between the Terms of the Traditions of Satan with the Authority and Justice
        Abdollah Niknam
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        21 - A dairy Products Green Supply Chain model with Emphasis on Customer Satisfaction: Combining Interpretive Structural Modeling Approach and Analytical Network Process
        Ali  Yousef Mahdi Homayounfar abdolaziz pagheh amir akhavanfar
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        22 - The Effect of IT Investments on Customer Satisfaction
        Behtaj Rasoli Poshte Jafar Bagheri Nejad
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        23 - Providing a Conceptual Framework to Explain the Role of Management's Commitment to Internal Marketing on Job Attitudes
        Esmaeil Malek Akhlagh Zahra Takhire Arman Pourusa
        10.7508/jstpi.2016.03.007
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        24 - The Impacts of Business Intelligence, Customer and Loyalty Satisfaction and Brand Value in Iran Hygienic and Cellulose Industry
        Reza Aghaei Milad Aghaee
        10.7508/jstpi.2018.04.005
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        25 - Designing a profitability model for the end user from the perspective of technology entrepreneurs with a mixed method in the Iranian software industry
        Reza Hatamian naser azad Abdullah Naami
        10.52547/jstpi.20971.17.68.53
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        26 - Psychometric Properties of Basic Psychological Needs Satisfaction and Frustration Scale
        razieh sheikholeslami Farzaneh Yazdani Zeinabossadat Razavi Estahbanati
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        27 - The Relationship of Work- Family Conflict and Interpersonal Conflict with Psychological Strain and Life Satisfaction
        Abdulzahra Naami Maryam Mahmoodikia
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        28 - Mediating role of loving Styles in the relationship between Personality characteristics and marital satisfaction
        Faezeh Salayani MohammadJavad Asghari EbrahimAbad Seyed Kazem Rasoolzadeh Tabatabaei Razieh Abbaszadeh Rougoushouee
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        29 - Mediating Role of Loving Styles in the Relationship between Personality Characteristics and Marital Satisfaction
        Faeze Salayani MohammadJavad Asghari EbrahimAbad Kazem Rasoolzadeh Tabatabaei Razieh Abbaszadeh Rougoushouee
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        30 - A Causal Explanation of Social Safeness Based on Neuroticism: The mediating Role of Basic Psychological Needs Satisfaction and Frustration
        Hamid Barani Mohsen Arbezi Mahboubeh Fouladchang
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        31 - Mediating role of differentiation of self in the causal relationship between depression and martial satisfaction in married women
        Maryam Mardani Soodabeh   Bassak Nejad Rerza   Mansouri Koryani
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        32 - Informal employment and its relationship with work life development indicators
        Majid Mohammad shafiee Maryam Zamani Samani
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        33 - The relationship between depression and obsessive-compulsive disorder with marital satisfaction in pregnant women In Malekan, 2018
        Fariba AzizNejhad Gholamheydar  Nikkho Saba Mohamad Gh N MAHSA SALIMI KIVI Hojjat Aziznejhad
        10.52547/row.2.3.33
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        34 - Satisfaction survey and Solutions to make customer satisfaction of Regional Water Company Approach to water conservation (Area of study: Khorasan Razavi)
        مریم  حسن نژاد ناصر شاهنوشی حجت  هریوندی
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        35 - Designing of a fuzzy expert of system in order of measuring of job satisfaction (By emphasising of Robbins four factors)
        نیما  قاسم‌نژاد مقدم Mohammad نریمانی راد
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        36 - The relation between organizational learning culture and customer satisfaction: The mediating role of job satisfaction
        مهدی  حقیقی کفاش زهره  دهدشتی شاهرخ حسن  غریبی
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        37 - Strategic analysis of citizen satisfaction with service quality of Shiraz҆ urban parks by using multi criteria satisfaction analysis
               
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        38 - Identify factors affecting Internet Banking Service Quality Case Study: Mellat Bank customers
        maryam akhavan مجید باقری
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        39 - Investigating the impact and influence of emotional intelligence’s component on organizational commitment and job satisfaction using Dematel (Case Study: Central Iranian oil Fields Company (I.C.O.F.C))
        علی  بنیادی نایینی Sirous Amirghodsi
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        40 - Modeling of the Factors affecting customer loyalty on internet brand using Fuzzy DEMATEL technique Mobin Net company
        شادی پارسایی منش Ali Bonyadi Naeini
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        41 - Overview of the effect of dimensions of intellectual capital and employee satisfaction based on internal marketing on competitive advantage
        Majid Esmaeilpour Alireza kamyab Javad Dokuhaki
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        42 - Assessing the impact of organizational change tend to increase customer satisfaction with regard to relationship marketing
          zahra ameri
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        43 - Providing a New Method for Customer Satisfaction Data Analysis (Case Study: Automotive Industry: Logan Car)
        mahnaz ebrahimi sadr abadi ali mohammad kimiagari seyed mahdi seyed esfahani
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        44 - Proposing a model for evaluating the Customer Satisfaction Index (CSI) in the field of Information Technology (case study: The ICT guild organization companies in Tehran)
        Milad Kolagar Daroonkola  
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        45 - The effect of service brand dimensions on brand loyalty with the mediating role of customer satisfaction and brand attitude: A case study of Keshavarzi Bank branches in Torbat-e Heydarieh
        وجیهه  هوشیار Mohammad rostampour
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        46 - Investigating the Effect of Internal Communications and Staff Satisfaction in Supply Chain Integration
        tavakol moharrami Ali reza Irajpour
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        47 - Investigating the relationship between customer satisfaction and customer complaints and trust in the municipality of Tehran
        hamidreza fouladgar abbas saghaee
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        48 - Math Modeling Customer Satisfaction with Dynamic Planning Approach (Case Study: Saipa Automobile Companies, Iran Khodro and Pars Khodro(
        kamran jalilian kameleh nasiri
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        49 - Social media and value creation: the role of interaction satisfaction
        Seyed Amir Hossein Madani Abolfazl Danaei gholamreza jandaghi
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        50 - The effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction (Case study: Razi Insurance customers)
        hamid reza masoudi
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        51 - Investigating effect of front-line of employees’ competences on customer satisfaction with the role of moderating situational conditions (case of study: hypermi of store mashhad
        وجیهه  هوشیار Seyede farnaz Ahmadi saeed
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        52 - Designing an evaluation model of the effective factors on customers’ satisfaction with a system dynamics approach in the ceramic tile industry of Yazd province
        amir ehsan Ishaqiyeh Firouzabadi
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        53 - Studying the Effect of Employee Assistance Programs (EAPs) on Work – Family Balance (WFB) in Refah Bank
        Aryan gholipour  
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        54 - A Study of the Stakeholders’ Satisfaction Level from In- Service Training Process at Industries Development and Renovation Organization of Iran (IDRO)
        سیدمحمد  میرکمالی فهیمه سعادتی‌ تبار
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        55 - Explanation of the role of gamification on job satisfaction and employee motivation (case study: cosmetic industry)
        Sahar Vatankhah Mohammad Masum
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        56 - Presentation of Employee Satisfaction Assessment Model from EMS (LMS)
        Sima Soofi Mohammad Javad Ershadi Ali Naimi Sadigh
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        57 - Prediction of sexual satisfaction based on body image and perfectionism amongst pregnant women
        morteza Andalib Kourayem maryam morsali saeed mahmoodinia
        10.52547/fash.2.1.65
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        58 - Comparative study of urban elements design with urban identity approach in Iran and the world
        razieh nikdel ali aram
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        59 - Factors Affecting satisfaction and support of tourism in rural areas (Case study: Masjedsoleiman, Andika, and Lali Counties)
        alireza ahmadi
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        60 - The effect of tourists’ self-concept on satisfaction and their intention to recommend the tourist destination )Case study: Mashhad, Chalidarreh Dam(
         
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        61 - The Effect of Perceived Service Quality, Satisfaction and Trust of Health Tourists on Their Revisiting and Reusing the Hospitals and
             
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        62 - The Impact of Co-branding Elements on Customers’ Satisfaction and Loyalty in Chain Restaurants in Tehran
        Jafar Ahangaran رضا اصلاني
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        63 - Analyzing the Effective Factors Influencing the Satisfaction of Foreign and National Tourists of Bisotoun Tourism Complex
             
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        64 - Stereotype imaginations influencing pilgrims’ social trust toward people of Mashhad
        fateme eshaghi Mohammad مظلوم خراسانی ali akbar majdi
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        65 - The Impact of Management Commitment in Service Quality on Job Satisfaction of Employees in the Hotel Industry: The case of five-star hotels in Tabriz
        jafar bahari Sadegh  Salehi Marjan  Bazleh
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        66 - Social Capital and Loyalty of Pilgrims from Isfahan to Sarshur Neighborhood in Mashhad
        neda eidgahian kaseb Mozhgan  Azimi Hashemi
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        67 - Sociological Analysis of Factors Influencing Destination Loyalty
        طیبر ظیسبل
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        68 - Sociological Analysis of Factors Influencing Destination Loyalty
        طیبر ظیسبل   سميه  عفتی
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        69 - Psychological Carrying Capacity and Lake Beach Management in Zayanderud Dam
        Kamran Shayesteh Zahra  Sheikhi Alireza  Ildoromi
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        70 - Investigating the Effect of Smart Tourism Technologies’ Select Factors on the Satisfaction of Using Technology in Travel: A Case Study of Yazd Visitors
        Hashem Reisi amirreza konjkav monfared elahe hosseini
        10.52547/journalitor.35654.10.20.21
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        71 - The effect of moderating cultural congruence on the relationship between internal marketing activities and employee satisfaction (Case study: Tourism staff in the western Iran, Iraq and Turkey)
        Fakhrodin Maroofi  
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        72 - The Effect of Self and Social Congruity on Tourists’ Satisfaction, Experience and WOM in Kish
        Mohesn Akbari Sayed Hassan Ale Taha Mohammad Hataminejad
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        73 - Investigating the Effect of Organizational Citizenship Behavior on Service Quality, and Customers' Satisfaction and Loyalty in the Hotel Industry: A Case Study of Mazandaran Province’s Parsian International Hotels
        jafar bahari mehdi karoubi Shahla  Bahari
        10.52547/journalitor.35756.10.20.157
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        74 - The Impact of Crowding on Tourist Satisfaction in Urban Destinations: A Case Study of Tabriz Bazaar
        Abolfazl  Haghverdizadeh Naser Sanoubar Akbar Ghasemi Saeedeh Khani
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        75 - The Impact of Destination Image and Satisfaction on Heritage Tourists’ Loyalty: resenting a Conceptual Model (Case Study: World Collection of Sheikh Safi al-Din Ardabili)
        Habib Shahbazi Shiran Roya Esmi
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        76 - Designing a model to control deviant behavior among hotel staff with respect to perceived organizational support, burnout and job satisfaction
        Shahed Zandipak Rabeah Zandipak*
        10.52547/journalitor.36038.10.20.275
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        77 - Investigating the Moderating Role of Cultural Homogeneity in the Relationship between Internal Marketing and Employee Satisfaction among Tourism staff in Iraq, Turkey, and Western Iran,
        Fakhrodin Maroofi Seyed Farhad Hosseini
        10.52547/journalitor.36041.9.17.0
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        78 - Investigating the Influence of Human Resources Management Activities on Customer Loyalty in the Hoteling Industry Using a Multilevel Approach
        zahra Nikkhah-Farkhani Mohammad shaykhzade
        10.52547/journalitor.36121.11.21.1
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        79 - Investigating the Relationship between Service Quality and Customer's Satisfaction, Loyalty, and Trust: A Case Study of Tehran's Enghelab and Laleh Hotels
        jafar bahari Shahla  Bahari
        10.52547/journalitor.36165.9.18.0
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        80 - Perceived Authenticity, Satisfaction, Revisiting, Cultural Heritage Tourism, Kourd House, Sanandaj
        akbar pourfaraj sasan ahmadi
        10.61186/journalitor.36228.11.24.1
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        81 - Identifying Effective Factors in Tourists' Satisfaction of and Tendency to Purchase from Mashhad's Shopping Centers
        sara parsapour Hadi  Rafiei Darani
        10.52547/journalitor.36275.10.19.166
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        82 - Investigating the effect of psychological capital on organizational resilience during the outbreak of Covid-19 (Case study: Mashhad hotels)
        davood ghorbanzadeh Javad Agha mohammadi
        10.52547/journalitor.36276.10.19.167
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        83 - Problems of Specialized Human Resources Educational and Occupational Challenges Narrated by The Ph.D. Graduated
        Mohammad Tavakol Akhtar  Shiri Saeed  Semnanian
      • Open Access Article
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        84 - Investigating the effect of sensory marketing strategy components on brand equity through mediating customer satisfaction and brand credibility (Case study: Islamic Republic of Iran TV programs)
        Hesamedin Nemati یاسر سبحانی فرد Ali Jafari
        10.61186/mf.38396.22.74.143
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        85 - Investigating the relationship between the leadership style of managers and the level of job satisfaction of middle school teachers in Yasouj city
        Maryam  Samanpour
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        86 - Designing the Model to Identify and Prioritize the Satisfaction Indicators of e-business Customers in Fuzzy Environment Using BWM and TOPSIS
        Hamed Mohamadalizadeh Mohammad Javad  Ershadi Arman Sajedinejad
        10.61186/jstpi.39020.20.78.65
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        87 - The Effectiveness of Schema Therapy on Marital Satisfaction and Marital Adjustment in Couples Khoy City
        Akbar Soleimannezhad Norieh Hajizadeh
      • Open Access Article
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        88 - The Effectiveness of Self-Worth Group Training Basd on Human Validation Process Model on Improving Marital Satisfaction
        Loghman Ebrahimi Ahmad Etemadi
      • Open Access Article
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        89 - Developing and Validation of Couples therapy Package Focused on Improving Relationship Disengagement in marriage
        Faezeh Salayani Mohammad Ali  Besharat Mohammad Javad Asghari EbrahimAbad Behrooz  Mahram Sakineh  Soltani Kohbanani
      • Open Access Article
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        90 - Investigating the relationship between managers' leadership style and job satisfaction Middle school teachers of Kerman city
        Zahra  Biraminia
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        91 - Explaining the factors affecting academic work ethics Mohagheg Ardabili University Society
        abazar ashtari Taha  Ashayeri
      • Open Access Article
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        92 - The Relationship between Acceptance and Mindfulness with Marital Satisfaction and Emotional Distress of Women Faced with Marital Infidelity
        mojtaba aghili maryam hemat talab
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        93 - The origin of hope and its role in the excellence of human life inside and outside in the words of Amirul Momineen
        amirabas madavifard reza zamani Masoumeh  Azizi Khadem
      • Open Access Article
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        94 - The relationship between big 5 personality traits and job satisfaction: the mediating roles of perception of procedural justice and job stress
        leila Fathi Mohammad Naghy Farahani Hamid Khanipour
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        95 - Investigating the Predictive Power of Agreeableness, Marital Empathy and Marital Forgiveness on Marital Satisfaction in Married Women
        Hossein Tahmasby Yadollah Khorramabadi
      • Open Access Article
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        96 - The moderating role of spiritual well-being in the relationship between sexual satisfaction and marital satisfaction of married women in Tehran
        Samaneh Farahani Gholamreza Maarefi Zahra Khaksari Samaneh Shakeri Hossein Abad
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        97 - The effect of lifestyle and social capital on life satisfaction among the elderly (Case of study: the elderly of District 6 of Tehran in 1400)
        sayyed atollah sinaee mahnaz jalili fateme kamalkhani
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        98 - The impact of responsiveness and quality of electronic services (digital transformation plan) of social security on the trust of small business employers in the social security organization with the mediating role of employer satisfaction (case study: small business employers of Shazand city)
        fataneh yarahmadi Reza baderestani
      • Open Access Article
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        99 - Studying the effect of social capital and its components on the job satisfaction of organizational employees: Meta-analysis of researches
        Taha  Ashayeri Tahereh  Jahanparvar fatemeh Hasani Elham Abbasi
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        100 - Investigating the Relationship Between Rumination and Perceived Stress with Life Satisfaction in Married Women in Shiraz
        Fatemeh Dinakani reza chalmeh fatemeh abdolahi
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        101 - Examining The Satisfaction Of Patients Visiting The Emergency Department Of PourSina Educational-Medical Center In 2023
        Kourosh Delpasand Amir Fakhraei Zohreh Kazempour kalshatri Enayatollah Homayi rad Doreen Aghajalani Shirin Maafi kalorzi Mohammad Nooryan مرضیه  آزادگان
        10.61186/ahrar.45871.4.7.1
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        102 - The Effect of the Quality of the Support Spaces of High-rise Complexes on the Satisfaction Level of Residents Case Study: Residential Complex of Chamran street, Shiraz
        mohammad kazemi Hadi Keshmiri Zeynab Barzegari Jeihoini
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        103 - Investigating the Influence of Organizational Commitment and Job Satisfaction on Staff Performance: A Case Study of Pars El-Goli and Shahryar Hotels in Tabriz
        jafar Bahari samira Mohammadi
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        104 - Investigation of the Level of Consumption and the Effects of Sports Supplements on the Satisfaction and Performance Quality of Bodybuilding Athletes
        Mohamad  Ilanloo Alireza  Eizadi Behzad Divkan
      • Open Access Article
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        105 - Couples' Satisfaction: the Predictive Role of Adaptability and Positive Feelings Towards Spouse
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