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      • Open Access Article
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        1 - The Effect of Strategic Innovation on Customer’s Willingness to Buying: The Moderator role of Innovation Capabilities
        esfandyar mohamadi vahid sharafi Saeid Vaisi
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        2 - Enhancing Innovative and Sale Performance through Customer Knowledge Management
        Nasser Asgari
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        3 - Investigating the Mediating Role of Commitment and Satisfaction in Relationship between Service Quality and Customers' Retention in Banking Industry (Case Study: Post Bank Iran - Langarud Branches)
        haniyeh alijani
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        4 - Model to improve banking by Using customer knowledge management and Mobile Banking and Its Impact on Customer Loyalty
        narges rezaei malek
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        5 - A Model for impacts of Investment in IT on customer satisfaction, using Structural Equation Modeling and Path Analysis
        jafar bagherinejad behtaj rasouli
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        6 - Assessment of self-serving technologies according to customer’s continuous usage of self-serving banking services
        behnam golshahi
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        7 - Effect of using of e-commerce on consumer behavior (Case study: Online customers of RIGHTEL company)
        maryam mahmoodi
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        8 - An Analysis of Customer Behavior in online shopping of electronic products
        Razieh Rouhi DEHKORDI
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        9 - Determine the level of customer satisfaction in e-commerce by using gamification (Case Study: Customers of the Bamilo company site)
        Semiramis Torabi
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        10 - A Framework for Identifying and Ranking Criteria for Evaluating the Quality of Electronic Services (Case studies: Golestan website of Payame-noor university)
        Hossein Babaee mahmood salehesfahani fateme noorani
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        11 - A model for improving banking services using customer knowledge management and mobile banking and examining its impact on customer loyalty in Bank Mellat
        narges rezaei Mohammad rezaei
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        12 - Investigating the effect of using various marketing strategies on social networks on gaining the trust of council customers Investigating ترجمه‌های investigate فعلفراوانی بررسی کردن investigate, check, peruse, survey, study رسیدگی کردن consider, attend, check, investigate, inspect, investigate استفسار کردن investigate وارسی کردن sift, investigate پژوهیدن investigate, inquire, research, search تحقیق کردن investigate, inquire, verify, assay, interrogate, question اطلاعات مقدماتی بدست اوردن investigate جستار کردن investigate تفتیش کردن inquire, inspect, investigate, revise باز جویی کردن examine, assay, inquire, interrogate, investigate, cross-examine تعریف‌های investigate فعل ۱ carry out a systematic or formal inquiry to discover and examine the facts of (an incident, allegation, etc.) so as to establish the truth. police are investigating the alleged beating مترادف‌ها: check outsuss outgive something the once-overscope outinquire intolook intogo intolook overprobeexplorescrutinizeconduct an investigation intoconduct an inquiry intomake inquiries abouttry to get to the bottom ofinspectanalyzestudyexamineconsiderresearchsearch/sift the evidence concerningpore overdelve intoauditevaluatefollow up مترادف investigate فعل check outsuss outgive something the once-overscope out inquire intolook intogo intolook overprobeexplorescrutinizeconduct an investigation intoconduct an inquiry intomake inquiries abouttry to get to the bottom ofinspectanalyzestudyexamineconsiderresearchsearch/sift the evidence concerningpore overdelve intoauditevaluatefollow up همچنین ببینید investigate
        farzaneh milani jafari zenouzi
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        13 - Designing a competitiveness model using strategic cognitive complexity; Investigating the mediating effect of market intelligence
        gholamreza Amini Khiyabani davood feiz
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        14 - Presenting a Green Supply Chain Model for Dairy Products with Emphasis on Customer Satisfaction: Combining Interpretive Structural Modeling Approaches and Network Analysis Process
        ali yousefi mahdi homayonfar abdolaziz  pagheh amir  akhavanfar
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        15 - “Journey” in Gnostic Prose Texts
        هوشنگ  محمدي افشار
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        16 - Globalization and Iranian Ethnic Identity with a Focus on Language and Customs
         
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        17 - A RFMV Model and Customer Segmentation Based on Variety of Products
        Saman  Qadaki Moghaddam Neda Abdolvand Saeedeh Rajaee Harandi
        10.7508/jist.2017.19.002
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        18 - Analysis of Business Customers’ Value Network Using Data Mining Techniques
        Forough Farazzmanesh (Isvand) Monireh Hosseini
        10.7508/jist.2017.19.003
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        19 - The Innovation Roadmap and Value Creation for Information Goods Pricing as an Economic Commodity
        Hekmat Adelnia Najafabadi Ahmadreza Shekarchizadeh Akbar Nabiollahi Naser Khani Hamid Rastegari
        10.7508/jist.2019.02.007
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        20 - Investigating the effect of Electronic Customer Relation Management (E-CRM) on organizational innovation in government service organizations (Case study: Semnan government counter offices)
        Atefeh Falllah Seyed Mohammad Hassan Hosseini Mohsen Lotfi
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        21 - Propose an E-CRM Model based on Mobile Computing Technology in Pharma Distribution Industry
        Alireza Kamanghad Gholamreza Hashemzade Mohammadali Afshar kazemi Nosratollah Shadnoosh
        10.52547/jist.16209.10.40.287
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        22 - Comparative study of the goals of punishment in the beliefs and beliefs of customary law and Islamic teachings
        Amir Vatani Amir hasan niaz poor Farzad Askari
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        23 - The Analysis of Love in Orfi Shirazi Lyrics with an Approach to Iran ‎ Thinking System
        mohsen berahmand
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        24 - The effect of prototyping on the success of new product success with moderator role of customer involvement and Speed of information dissemination (case study: companies located in Khorasan Razavi Science and Technology Park)
        Morteza Rojuee Morteza  Ghayour Ehsan  Sobhani
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        25 - The effect of customer ¬orientation and customer relationship management (CRM) infrastructure capabilities on innovative behavior
        mahdi Almodarresi Hooshmand Bagheri Gara Bolagh mohammadreza gholami fateme mohammadi
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        26 - A dairy Products Green Supply Chain model with Emphasis on Customer Satisfaction: Combining Interpretive Structural Modeling Approach and Analytical Network Process
        Ali  Yousef Mahdi Homayounfar abdolaziz pagheh amir akhavanfar
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        27 - Developing Customer Knowledge Management Process Model Using Customer Relationship Management Systems
        Maryam Ashoori Mona Sharif khani Mohammad Jafar Tarokh
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        28 - The Role of Knowledge Management on Improvement of Marketing Activities Case Study of Active Company in Medical Equipment
        Peyman Akhavan Maryam dehghani
        10.7508/jstpi.2015.01.004
      • Open Access Article
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        29 - Integration of Customers in Front-End of Innovation (FEI) by Open Innovation Approach: Generation and Selection of Innovative Product Ideas
        Ali Asghar  Molaie Babak Shirazi Javad  Soltanzadeh
        10.7508/jstpi.2016.03.005
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        30 - The relation between organizational learning culture and customer satisfaction: The mediating role of job satisfaction
        مهدی  حقیقی کفاش زهره  دهدشتی شاهرخ حسن  غریبی
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        31 - Investigating the influential factors in the creation of brand equity in higher education (A study of Payame Noor University)
        میرزا حسن  حسینی رومينا  فرهادي نهاد
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        32 - Identify factors affecting Internet Banking Service Quality Case Study: Mellat Bank customers
        maryam akhavan مجید باقری
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        33 - The Impact of Customer’s Emotion upon Product Features with Kansei Engineering Approach
        gholamreza hashemzade khorasegani Mohammad Reza Bahrami
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        34 - The effect of good character of managers on organizational commitment of employees (Case study: Islamic Republic of Iran’s Customs Administration)
         
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        35 - Modeling of the Factors affecting customer loyalty on internet brand using Fuzzy DEMATEL technique Mobin Net company
        شادی پارسایی منش Ali Bonyadi Naeini
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        36 - The effect of service brand dimensions on brand loyalty with the mediating role of customer satisfaction and brand attitude: A case study of Keshavarzi Bank branches in Torbat-e Heydarieh
        وجیهه  هوشیار Mohammad rostampour
      • Open Access Article
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        37 - The effect of risk and resources on Firm's growth strategies in high tech industries
        mohsen Parsajam   Bahman Hajipour Esmaeil Fadaei Nejad
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        38 - Using Meta-Synthesis Method to Proposing a Comprehensive Model of Effective Factors in Persuasive Advertising
        sahar mashhadi Tahmours  Hasangholi Pouryasouri Soheila Bourghani Farahani abdolhossein karam pour
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        39 - Provide a Model for Customer Advocacy (Detergents Customers in Tehran
        mirza hasan hosseini Mohammad MahmoodiMeymand علی اکبر  جوکار Farzane sadat hosseiny
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        40 - Investigating the relationship between customer satisfaction and customer complaints and trust in the municipality of Tehran
        hamidreza fouladgar abbas saghaee
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        41 - Explaining a model for sacrifice based on customer experience in the hotel industry (four and five stars in Shiraz)
        jahanbakhsh rahimi baghmalek seyed abolghasem mira Mohammad Haghighi
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        42 - Math Modeling Customer Satisfaction with Dynamic Planning Approach (Case Study: Saipa Automobile Companies, Iran Khodro and Pars Khodro(
        kamran jalilian kameleh nasiri
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        43 - Investigating the behavior of bank customers after the merger of branches with the development of a cluster analysis model; Case Study: Mellat Bank
        رضا قسمتی
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        44 - Assessing the impact of passion on social media on intention of revisit tourists with a mediating role of customer interaction with customer (Case study: Tourists of Isfahan city)
        Yazdan Shirmohammadi Ramadan  Gholami Awati Maryam  Mohammadi Moghaddam
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        45 - The effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction (Case study: Razi Insurance customers)
        hamid reza masoudi
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        46 - Comprehensive Design Of Empowering Human Resources Using Knowledge Management (Case Study I.R.I Customs)
        محمد سعید  پوررضا mohamadAli sarlak Ali Jamshidi
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        47 - Investigating the Relationship between Knowledge Management Processes and Factors Affecting Human Resources Empowerment
        mohammadsaeed POUR REZA mohamadAli sarlak Ali Jamshidi
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        48 - Investigating the Factors Affecting the Performance Evaluation of Social Security Brokers in Isfahan Province
        seyedhamid Ghoreishi seyedalireza ebrahimi
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        49 - Investigating the Factors Affecting the Performance Evaluation of Social Security Brokers in Isfahan Province
        seyedalireza ebrahimi seyedhamid Ghoreishi
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        50 - Modeling of Electronic Word of Mouth Marketing Based on text mining User comments, A new approach On social commerce
        Elham Ramezani Ali Rajabzadeh Ghatary Vahid   Baradaran Maryam Shoar
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        51 - Designing an evaluation model of the effective factors on customers’ satisfaction with a system dynamics approach in the ceramic tile industry of Yazd province
        amir ehsan Ishaqiyeh Firouzabadi
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        52 - Intelligent Bargaining in Market Using Reinforcement Learning
        M. A. Saadatjoo V. Derhami فاطمه سعادت جو
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        53 - Identification and evaluation of factors influencing the culture of E-learning for adoption of IT and implementation of SCRM
        میثم کیوانی Mehdi Zrak hossein momeni mahmouei Ali Hosseinzadeh
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        54 - A Study Of Pass Of Risk And Its Review In Case Of Customer-Specific Options
        ziba mirzaaqazadeh Reza  Maghsoody
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        55 - Relationship between organizational citizenship behavior and customer citizenship behavior and its effect on the performance of Kohgiluyeh and Boyer-Ahmad Gas Company
        sajad mousaviabad
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        56 - The Impact of Co-branding Elements on Customers’ Satisfaction and Loyalty in Chain Restaurants in Tehran
        Jafar Ahangaran رضا اصلاني
      • Open Access Article
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        57 - Investigating the Effect of Organizational Citizenship Behavior on Service Quality, and Customers' Satisfaction and Loyalty in the Hotel Industry: A Case Study of Mazandaran Province’s Parsian International Hotels
        jafar bahari mehdi karoubi Shahla  Bahari
        10.52547/journalitor.35756.10.20.157
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        58 - Investigating the Influence of Human Resources Management Activities on Customer Loyalty in the Hoteling Industry Using a Multilevel Approach
        zahra Nikkhah-Farkhani Mohammad shaykhzade
        10.52547/journalitor.36121.11.21.1
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        59 - Investigating the Relationship between Service Quality and Customer's Satisfaction, Loyalty, and Trust: A Case Study of Tehran's Enghelab and Laleh Hotels
        jafar bahari Shahla  Bahari
        10.52547/journalitor.36165.9.18.0
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        60 - Investigating the effect of Servicescape on Customer Dysfunction Behaviors respect to the Moderating Role ‎ of Customer Vulnerability
        Alireza Rajabipoor Roghaye  Quchani Maryam Ahmadi Zahrani
      • Open Access Article
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        61 - Designing a model for creating a company's value set, taking into account the customer's ethical value and social ethical value
        Keyvan  Mohbed Hashem  NikouMaram Karim  Hamdi
      • Open Access Article
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        62 - Investigating the effect of salespeople’s personal interaction on customers word- of - mouth with mediating role affective customer experience and moderating role of customer ethnocentrism and foreign product affinity (Case study of: customers of Janbo chain stores in Tabriz)
        Ramin Bashirkhodaparasti Nasrin Nemati
      • Open Access Article
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        63 - Designing a dynamic model of brand equity with a focus on fake news and customer knowledge at Coca-Cola
        Davood  ariannejad Alireza  Pouya Hadi  Bastam Ali  Hosseinzadeh
      • Open Access Article
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        64 - Investigating the effect of employees' perceptions of corporate social responsibilities on organizational pride and customer service commitment
        elahe Maneshdavi seyed mehdi mirmehdi فتانه یاراحمدی
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        65 - The position of legal rules in international environmental law
        mahnaz farajpoor
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        66 - A Model for Specifying Role of Business Intelligence in Providing Effective Customer Service in Information Technology Companies
        Hassan Rashidi Niloofar Tavaroei
        10.61186/jstpi.40427.20.79.42
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        67 - Presenting a model of structural equations, The effect of brand sensory experience on brand equity with emphasis on the mediating role of customer cognitive, emotional and behavioral attachment in cosmetic products
        Abolghasem  Gholamreza Tehrani Houshang  Asadollah Serajoddin  Mohebbi Shahriar  Azizi
      • Open Access Article
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        68 - A comparative study of the opinions of clients and managers of non-governmental employment agencies regarding the relationship between service marketing factors and customer attraction
        Fereydon omidi
      • Open Access Article
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        69 - The Effect of Relationship Marketing On Customer Retention through Customer Engagement Considering Customer Citizenship Behavior
        Reza Pourmohammad morad rezaei dizgah
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        70 - From Introduction to Consumer Behavio: Investigating the Moderator Role od OLE Aesthic Risk and Percived Economic
        omid behboodi Zahra Mohamadzadeh Tayebeh Ramezani
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        71 - Compilation of Customer Purchase Behavior Management Model in Insurance Industry
        Mohammad  Mahmoudi Maymand Taibeh  Ramezani Mohammad Mehdi  Parhizgar Hadi  Movludian
      • Open Access Article
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        72 - Consumer Rights Of Food Products
        Mahvash Abolghasem Kashani
        10.61186/ahrar.45869.4.7.1
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        73 - Islamic world and Iranian customs and celebrations
        Hossein salehi Masomeh Gharadaghi ahad ebadi Hossein Raissadat
      • Open Access Article
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        74 - Evaluating the Effect of Sustainable Marketing with Customer Equity Approach on Consumer behavior and Organizational Performance (Case Study: Detergent Manufacturer Companies of Iran)
        َAbolfazl Dehghani firoozabadi Alireza Asadzadeh firoozabadi vajiheh andalib ardakani
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        75 - Identifying and Prioritizing Content Marketing Criteria Case Study of Snowa Home Appliances Manufacturing Company
            Yaqob alavimatin Nasser Fegh-hi farahmand

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