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  • رضایت
    • List of Articles رضایت

      • Open Access Article
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        1 - Investiating the impact of organizational empowerment on innovative performance with the mediating role of employee’s job satisfaction and organizational commitment
        Amin Nikpour
      • Open Access Article
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        2 - چارچوبی برای شناسایی و رتبه‌بندی شاخصهای ارزیابی کیفیت خدمات الکترونیک (مورد کاوی: وبسایت گلستان دانشگاه پیام‌نور)
        Hossein Babaee
      • Open Access Article
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        3 - A Managerial Examination of the Successful Parameters in the B2C Business
        shila mosammami mahmood moradi Asadollah Shahbahrami
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        4 - Optimized Modeling for satisfaction in the relationship between a physician and patient based on machine learnin methods
        Fatemeh Saghafi mojtaba shadmehr Zainabolhoda Heshmati Hadi Veisi
      • Open Access Article
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        5 - Assessing the e-service quality of Payame Noor University
        Somayeh Ahari
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        6 - A Model for impacts of Investment in IT on customer satisfaction, using Structural Equation Modeling and Path Analysis
        jafar bagherinejad behtaj rasouli
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        7 - Effect of using of e-commerce on consumer behavior (Case study: Online customers of RIGHTEL company)
        maryam mahmoodi
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        8 - Determine the level of customer satisfaction in e-commerce by using gamification (Case Study: Customers of the Bamilo company site)
        Semiramis Torabi
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        9 - Measuring motivation and job satisfaction in industry and the role of government and university in their improvement
        naser shams farnaz kazempour
      • Open Access Article
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        10 - Assessing the state of e-service excellence gap in Payam-Noor University
        Mahdi Moeinie Kia Adel Zahd bablan
      • Open Access Article
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        11 - Optimum modeling of patient satisfaction with the doctor based on machine learning methods
        - شادمهر Zainabolhoda Heshmati Fatemeh saghafi Hadi Veisi
      • Open Access Article
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        12 - Evaluation of social housing and the effective factors in housing provision for low income classes(a case study :Eslamshahr)
        محسن  سقایی Ahmad mozeni amir sanaeirad
      • Open Access Article
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        13 - Assessing the Social and Physical Environment Quality of Residential Neighborhoods with Residential Satisfaction approach (Case study: Rasht Township)
        Shamila Allahyari Asli Arde Maryam Jafari Mehrabadi Asqar Shokrgozar
      • Open Access Article
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        14 - The effect of satisfaction on behavioral intentions of pro-environmental tourists (Case Study: Taq Bostan Kermanshah)
        سمانه جلیلی صدر آباد ebrahim nazari
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        15 - Study on subjective indicators of quality of life in residents of residential complexes in Iranian new towns based on architectural features (Case study Andisheh, Pardis, Parand cities)
        mitra Sabounchi Leilabadi  
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        16 - Presenting a Green Supply Chain Model for Dairy Products with Emphasis on Customer Satisfaction: Combining Interpretive Structural Modeling Approaches and Network Analysis Process
        ali yousefi mahdi homayonfar abdolaziz  pagheh amir  akhavanfar
      • Open Access Article
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        17 - Predicting the level of marital satisfaction of women compared to men based on spiritual intelligence in two groups of students
        Ramin Ghazanfari Asma Abyar Mahshid Tajrobekar
        10.52547/row.2.2.29
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        18 - Meta-analysis of studies related to Islamic Work Ethics
             
      • Open Access Article
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        19 - A dairy Products Green Supply Chain model with Emphasis on Customer Satisfaction: Combining Interpretive Structural Modeling Approach and Analytical Network Process
        Ali  Yousef Mahdi Homayounfar abdolaziz pagheh amir akhavanfar
      • Open Access Article
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        20 - Designing a profitability model for the end user from the perspective of technology entrepreneurs with a mixed method in the Iranian software industry
        Reza Hatamian naser azad Abdullah Naami
        10.52547/jstpi.20971.17.68.53
      • Open Access Article
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        21 - The Relationship of Work- Family Conflict and Interpersonal Conflict with Psychological Strain and Life Satisfaction
        Abdulzahra Naami Maryam Mahmoodikia
      • Open Access Article
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        22 - Mediating role of differentiation of self in the causal relationship between depression and martial satisfaction in married women
        Maryam Mardani Soodabeh   Bassak Nejad Rerza   Mansouri Koryani
      • Open Access Article
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        23 - The relationship between depression and obsessive-compulsive disorder with marital satisfaction in pregnant women In Malekan, 2018
        Fariba AzizNejhad Gholamheydar  Nikkho Saba Mohamad Gh N MAHSA SALIMI KIVI Hojjat Aziznejhad
        10.52547/row.2.3.33
      • Open Access Article
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        24 - Designing of a fuzzy expert of system in order of measuring of job satisfaction (By emphasising of Robbins four factors)
        نیما  قاسم‌نژاد مقدم Mohammad نریمانی راد
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        25 - The relation between organizational learning culture and customer satisfaction: The mediating role of job satisfaction
        مهدی  حقیقی کفاش زهره  دهدشتی شاهرخ حسن  غریبی
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        26 - Strategic analysis of citizen satisfaction with service quality of Shiraz҆ urban parks by using multi criteria satisfaction analysis
               
      • Open Access Article
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        27 - Identify factors affecting Internet Banking Service Quality Case Study: Mellat Bank customers
        maryam akhavan مجید باقری
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        28 - Modeling of the Factors affecting customer loyalty on internet brand using Fuzzy DEMATEL technique Mobin Net company
        شادی پارسایی منش Ali Bonyadi Naeini
      • Open Access Article
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        29 - Overview of the effect of dimensions of intellectual capital and employee satisfaction based on internal marketing on competitive advantage
        Majid Esmaeilpour Alireza kamyab Javad Dokuhaki
      • Open Access Article
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        30 - شناسایی و اولویت بندی شاخص های موثر بر رضایت مشتریان(CSI) به عنوان پیشنیاز مدیریت ارتباط با مشتری (CRM) در بانک ملت
        freshte amin
      • Open Access Article
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        31 - طراحي مدل سیستم خدمات انعطاف پذیر FSS در نظام بانکی
        freshte amin
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        32 - The effect of service brand dimensions on brand loyalty with the mediating role of customer satisfaction and brand attitude: A case study of Keshavarzi Bank branches in Torbat-e Heydarieh
        وجیهه  هوشیار Mohammad rostampour
      • Open Access Article
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        33 - بررسی رابطه بین تصویر سازمانی و رضایت مشتریان درسازمان تأمین اجتماعی استان گلستان
          taraneh enayati kiomars niazazari
      • Open Access Article
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        34 - بررسی رابطه¬ی عوامل برون سازمانی(اقتصادی، اعتقادی، فرهنگی و سیاسی) موثر بر اهمال-کاری در مدیریت آموزش و پرورش با توجه به نقش واسطه گری رضایت شغلی و فرسودگی شغلی
        bahram afshari Syed Ali Siadat  
      • Open Access Article
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        35 - Math Modeling Customer Satisfaction with Dynamic Planning Approach (Case Study: Saipa Automobile Companies, Iran Khodro and Pars Khodro(
        kamran jalilian kameleh nasiri
      • Open Access Article
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        36 - The effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction (Case study: Razi Insurance customers)
        hamid reza masoudi
      • Open Access Article
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        37 - Studying Pathology of In-service Training Courses for OTC Group Employees according to the CIPP Model
        Bahareh Mansouri Kasvaei Mehdi Shariatmadari
      • Open Access Article
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        38 - Presentation of Employee Satisfaction Assessment Model from EMS (LMS)
        Sima Soofi Mohammad Javad Ershadi Ali Naimi Sadigh
      • Open Access Article
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        39 - Comparative study of urban elements design with urban identity approach in Iran and the world
        razieh nikdel ali aram
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        40 - تأثیر ویژگی¬های خدمات بر کارکنان و مشتریان (مورد مطالعه: هتل‏های پارسیان اصفهان)
         
      • Open Access Article
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        41 - Factors Affecting satisfaction and support of tourism in rural areas (Case study: Masjedsoleiman, Andika, and Lali Counties)
        alireza ahmadi
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        42 - The effect of tourists’ self-concept on satisfaction and their intention to recommend the tourist destination )Case study: Mashhad, Chalidarreh Dam(
         
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        43 - The Effect of Perceived Service Quality, Satisfaction and Trust of Health Tourists on Their Revisiting and Reusing the Hospitals and
             
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        44 - The Impact of Co-branding Elements on Customers’ Satisfaction and Loyalty in Chain Restaurants in Tehran
        Jafar Ahangaran رضا اصلاني
      • Open Access Article
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        45 - Stereotype imaginations influencing pilgrims’ social trust toward people of Mashhad
        fateme eshaghi Mohammad مظلوم خراسانی ali akbar majdi
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        46 - The Impact of Management Commitment in Service Quality on Job Satisfaction of Employees in the Hotel Industry: The case of five-star hotels in Tabriz
        jafar bahari Sadegh  Salehi Marjan  Bazleh
      • Open Access Article
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        47 - Social Capital and Loyalty of Pilgrims from Isfahan to Sarshur Neighborhood in Mashhad
        neda eidgahian kaseb Mozhgan  Azimi Hashemi
      • Open Access Article
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        48 - Psychological Carrying Capacity and Lake Beach Management in Zayanderud Dam
        Kamran Shayesteh Zahra  Sheikhi Alireza  Ildoromi
      • Open Access Article
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        49 - Investigating the Effect of Smart Tourism Technologies’ Select Factors on the Satisfaction of Using Technology in Travel: A Case Study of Yazd Visitors
        Hashem Reisi amirreza konjkav monfared elahe hosseini
        10.52547/journalitor.35654.10.20.21
      • Open Access Article
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        50 - The effect of moderating cultural congruence on the relationship between internal marketing activities and employee satisfaction (Case study: Tourism staff in the western Iran, Iraq and Turkey)
        Fakhrodin Maroofi  
      • Open Access Article
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        51 - Investigating the Effect of Organizational Citizenship Behavior on Service Quality, and Customers' Satisfaction and Loyalty in the Hotel Industry: A Case Study of Mazandaran Province’s Parsian International Hotels
        jafar bahari mehdi karoubi Shahla  Bahari
        10.52547/journalitor.35756.10.20.157
      • Open Access Article
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        52 - The Impact of Crowding on Tourist Satisfaction in Urban Destinations: A Case Study of Tabriz Bazaar
        Abolfazl  Haghverdizadeh Naser Sanoubar Akbar Ghasemi Saeedeh Khani
      • Open Access Article
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        53 - Designing a model to control deviant behavior among hotel staff with respect to perceived organizational support, burnout and job satisfaction
        Shahed Zandipak Rabeah Zandipak*
        10.52547/journalitor.36038.10.20.275
      • Open Access Article
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        54 - Investigating the Relationship between Service Quality and Customer's Satisfaction, Loyalty, and Trust: A Case Study of Tehran's Enghelab and Laleh Hotels
        jafar bahari Shahla  Bahari
        10.52547/journalitor.36165.9.18.0
      • Open Access Article
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        55 - Perceived Authenticity, Satisfaction, Revisiting, Cultural Heritage Tourism, Kourd House, Sanandaj
        akbar pourfaraj sasan ahmadi
        10.61186/journalitor.36228.11.24.1
      • Open Access Article
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        56 - Investigating the effect of psychological capital on organizational resilience during the outbreak of Covid-19 (Case study: Mashhad hotels)
        davood ghorbanzadeh Javad Agha mohammadi
        10.52547/journalitor.36276.10.19.167
      • Open Access Article
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        57 - Problems of Specialized Human Resources Educational and Occupational Challenges Narrated by The Ph.D. Graduated
        Mohammad Tavakol Akhtar  Shiri Saeed  Semnanian
      • Open Access Article
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        58 - Investigating the effect of sensory marketing strategy components on brand equity through mediating customer satisfaction and brand credibility (Case study: Islamic Republic of Iran TV programs)
        Hesamedin Nemati یاسر سبحانی فرد Ali Jafari
        10.61186/mf.38396.22.74.143
      • Open Access Article
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        59 - Investigating the relationship between the leadership style of managers and the level of job satisfaction of middle school teachers in Yasouj city
        Maryam  Samanpour
      • Open Access Article
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        60 -
        مجید  محمدشفیعی Maryam Zamani Samani
      • Open Access Article
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        61 - The Effectiveness of Self-Worth Group Training Basd on Human Validation Process Model on Improving Marital Satisfaction
        Loghman Ebrahimi Ahmad Etemadi
      • Open Access Article
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        62 - Investigating the relationship between managers' leadership style and job satisfaction Middle school teachers of Kerman city
        Zahra  Biraminia
      • Open Access Article
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        63 - Explaining the factors affecting academic work ethics Mohagheg Ardabili University Society
        abazar ashtari Taha  Ashayeri
      • Open Access Article
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        64 - The Relationship between Acceptance and Mindfulness with Marital Satisfaction and Emotional Distress of Women Faced with Marital Infidelity
        mojtaba aghili maryam hemat talab
      • Open Access Article
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        65 - The relationship between big 5 personality traits and job satisfaction: the mediating roles of perception of procedural justice and job stress
        leila Fathi Mohammad Naghy Farahani Hamid Khanipour
      • Open Access Article
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        66 - Investigating the Predictive Power of Agreeableness, Marital Empathy and Marital Forgiveness on Marital Satisfaction in Married Women
        Hossein Tahmasby Yadollah Khorramabadi
      • Open Access Article
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        67 - The impact of responsiveness and quality of electronic services (digital transformation plan) of social security on the trust of small business employers in the social security organization with the mediating role of employer satisfaction (case study: small business employers of Shazand city)
        fataneh yarahmadi Reza baderestani
      • Open Access Article
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        68 - Studying the effect of social capital and its components on the job satisfaction of organizational employees: Meta-analysis of researches
        Taha  Ashayeri Tahereh  Jahanparvar fatemeh Hasani Elham Abbasi
      • Open Access Article
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        69 - Investigating the Relationship Between Rumination and Perceived Stress with Life Satisfaction in Married Women in Shiraz
        Fatemeh Dinakani reza chalmeh fatemeh abdolahi
      • Open Access Article
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        70 - Medical Liability Between Islamic Republic Of Iran And Italy
        Samad Golbandi Haqiqat
        10.61186/ahrar.45873.4.7.1
      • Open Access Article
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        71 - The Effect of the Quality of the Support Spaces of High-rise Complexes on the Satisfaction Level of Residents Case Study: Residential Complex of Chamran street, Shiraz
        mohammad kazemi Hadi Keshmiri Zeynab Barzegari Jeihoini
      • Open Access Article
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        72 - Investigating the Influence of Organizational Commitment and Job Satisfaction on Staff Performance: A Case Study of Pars El-Goli and Shahryar Hotels in Tabriz
        jafar Bahari samira Mohammadi
      • Open Access Article
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        73 - بررسی رابطه بین هوش رقابتی با رضایت مشتریان در نمایندگی های بیمه سامان استان کرمان
        Malek Yazdani
      • Open Access Article
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        74 - Couples' Satisfaction: the Predictive Role of Adaptability and Positive Feelings Towards Spouse
        Samira GHadimi Robabeh Ataee far
      • Open Access Article
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        75 - Effects of granting a grace period to the debtor by the court
        Mansoura Godarzi zohreh farrokhi
      • Open Access Article
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        76 - Evaluation of the moral foundations of obligation violating and Penalty Clause in Iranian law and its comparison with British law
        Reza Zohrevand Hamid Reza Ali Karami Vahid Ghasemi Ahd
      • Open Access Article
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        77 - Studying the effect of social capital and its components on the job satisfaction of organizational employees: Meta-analysis of researches
        Taha  Ashayeri Tahereh  Jahanparvar Elham Abbasi Fatemeh  Hasani
      • Open Access Article
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        78 - Physical Factors Influencing the Enhancement of Satisfaction in Educational Spaces to Improve Architecture for the Deaf
        Seyedamirreza Ghazimirsaied Maryam GHasemi Sechani
      • Open Access Article
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        79 - Artificial Intelligence in Human Resource Management: Strategic Reconsideration of Employer Branding through Intelligent Avatars (Case Study: Iran’s Power Industry)
        Hassan Azari Vahidreza Mirabi daryoosh gholamzadeh
      • Open Access Article
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        80 - The Impact of Perceived Service Quality on Customer Citizenship Behavior of Kermanshah National Bank According to the Mediator Role of Customer Satisfaction
        فتانه یاراحمدی مه نوش فیلی

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