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Open Access Article
1 - Investiating the impact of organizational empowerment on innovative performance with the mediating role of employee’s job satisfaction and organizational commitment
Amin Nikpour -
Open Access Article
2 - چارچوبی برای شناسایی و رتبهبندی شاخصهای ارزیابی کیفیت خدمات الکترونیک (مورد کاوی: وبسایت گلستان دانشگاه پیامنور)
Hossein Babaee -
Open Access Article
3 - A Managerial Examination of the Successful Parameters in the B2C Business
shila mosammami mahmood moradi Asadollah Shahbahrami -
Open Access Article
4 - Optimized Modeling for satisfaction in the relationship between a physician and patient based on machine learnin methods
Fatemeh Saghafi mojtaba shadmehr Zainabolhoda Heshmati Hadi Veisi -
Open Access Article
5 - Assessing the e-service quality of Payame Noor University
Somayeh Ahari -
Open Access Article
6 - A Model for impacts of Investment in IT on customer satisfaction, using Structural Equation Modeling and Path Analysis
jafar bagherinejad behtaj rasouli -
Open Access Article
7 - Effect of using of e-commerce on consumer behavior (Case study: Online customers of RIGHTEL company)
maryam mahmoodi -
Open Access Article
8 - Determine the level of customer satisfaction in e-commerce by using gamification (Case Study: Customers of the Bamilo company site)
Semiramis Torabi -
Open Access Article
9 - Measuring motivation and job satisfaction in industry and the role of government and university in their improvement
naser shams farnaz kazempour -
Open Access Article
10 - Assessing the state of e-service excellence gap in Payam-Noor University
Mahdi Moeinie Kia Adel Zahd bablan -
Open Access Article
11 - Optimum modeling of patient satisfaction with the doctor based on machine learning methods
- شادمهر Zainabolhoda Heshmati Fatemeh saghafi Hadi Veisi -
Open Access Article
12 - Evaluation of social housing and the effective factors in housing provision for low income classes(a case study :Eslamshahr)
محسن سقایی Ahmad mozeni amir sanaeirad -
Open Access Article
13 - Assessing the Social and Physical Environment Quality of Residential Neighborhoods with Residential Satisfaction approach (Case study: Rasht Township)
Shamila Allahyari Asli Arde Maryam Jafari Mehrabadi Asqar Shokrgozar -
Open Access Article
14 - The effect of satisfaction on behavioral intentions of pro-environmental tourists (Case Study: Taq Bostan Kermanshah)
سمانه جلیلی صدر آباد ebrahim nazari -
Open Access Article
15 - Study on subjective indicators of quality of life in residents of residential complexes in Iranian new towns based on architectural features (Case study Andisheh, Pardis, Parand cities)
mitra Sabounchi Leilabadi -
Open Access Article
16 - Presenting a Green Supply Chain Model for Dairy Products with Emphasis on Customer Satisfaction: Combining Interpretive Structural Modeling Approaches and Network Analysis Process
ali yousefi mahdi homayonfar abdolaziz pagheh amir akhavanfar -
Open Access Article
17 - Predicting the level of marital satisfaction of women compared to men based on spiritual intelligence in two groups of students
Ramin Ghazanfari Asma Abyar Mahshid Tajrobekar -
Open Access Article
18 - Meta-analysis of studies related to Islamic Work Ethics
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Open Access Article
19 - A dairy Products Green Supply Chain model with Emphasis on Customer Satisfaction: Combining Interpretive Structural Modeling Approach and Analytical Network Process
Ali Yousef Mahdi Homayounfar abdolaziz pagheh amir akhavanfar -
Open Access Article
20 - Designing a profitability model for the end user from the perspective of technology entrepreneurs with a mixed method in the Iranian software industry
Reza Hatamian naser azad Abdullah Naami -
Open Access Article
21 - Mediating role of differentiation of self in the causal relationship between depression and martial satisfaction in married women
Maryam Mardani Soodabeh Bassak Nejad Rerza Mansouri Koryani -
Open Access Article
22 - The relationship between depression and obsessive-compulsive disorder with marital satisfaction in pregnant women In Malekan, 2018
Fariba AzizNejhad Gholamheydar Nikkho Saba Mohamad Gh N MAHSA SALIMI KIVI Hojjat Aziznejhad -
Open Access Article
23 - Designing of a fuzzy expert of system in order of measuring of job satisfaction (By emphasising of Robbins four factors)
نیما قاسمنژاد مقدم Mohammad نریمانی راد -
Open Access Article
24 - The relation between organizational learning culture and customer satisfaction: The mediating role of job satisfaction
مهدی حقیقی کفاش زهره دهدشتی شاهرخ حسن غریبی -
Open Access Article
25 - Strategic analysis of citizen satisfaction with service quality of Shiraz҆ urban parks by using multi criteria satisfaction analysis
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Open Access Article
26 - Identify factors affecting Internet Banking Service Quality Case Study: Mellat Bank customers
maryam akhavan مجید باقری -
Open Access Article
27 - Modeling of the Factors affecting customer loyalty on internet brand using Fuzzy DEMATEL technique Mobin Net company
شادی پارسایی منش Ali Bonyadi Naeini -
Open Access Article
28 - Overview of the effect of dimensions of intellectual capital and employee satisfaction based on internal marketing on competitive advantage
Majid Esmaeilpour Alireza kamyab Javad Dokuhaki -
Open Access Article
29 - شناسایی و اولویت بندی شاخص های موثر بر رضایت مشتریان(CSI) به عنوان پیشنیاز مدیریت ارتباط با مشتری (CRM) در بانک ملت
freshte amin -
Open Access Article
30 - طراحي مدل سیستم خدمات انعطاف پذیر FSS در نظام بانکی
freshte amin -
Open Access Article
31 - The effect of service brand dimensions on brand loyalty with the mediating role of customer satisfaction and brand attitude: A case study of Keshavarzi Bank branches in Torbat-e Heydarieh
وجیهه هوشیار Mohammad rostampour -
Open Access Article
32 - بررسی رابطه بین تصویر سازمانی و رضایت مشتریان درسازمان تأمین اجتماعی استان گلستان
taraneh enayati kiomars niazazari -
Open Access Article
33 - بررسی رابطه¬ی عوامل برون سازمانی(اقتصادی، اعتقادی، فرهنگی و سیاسی) موثر بر اهمال-کاری در مدیریت آموزش و پرورش با توجه به نقش واسطه گری رضایت شغلی و فرسودگی شغلی
bahram afshari Syed Ali Siadat -
Open Access Article
34 - Math Modeling Customer Satisfaction with Dynamic Planning Approach (Case Study: Saipa Automobile Companies, Iran Khodro and Pars Khodro(
kamran jalilian kameleh nasiri -
Open Access Article
35 - The effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction (Case study: Razi Insurance customers)
hamid reza masoudi -
Open Access Article
36 - Studying Pathology of In-service Training Courses for OTC Group Employees according to the CIPP Model
Bahareh Mansouri Kasvaei Mehdi Shariatmadari -
Open Access Article
37 - Presentation of Employee Satisfaction Assessment Model from EMS (LMS)
Sima Soofi Mohammad Javad Ershadi Ali Naimi Sadigh -
Open Access Article
38 - Comparative study of urban elements design with urban identity approach in Iran and the world
razieh nikdel ali aram -
Open Access Article
39 - تأثیر ویژگی¬های خدمات بر کارکنان و مشتریان (مورد مطالعه: هتلهای پارسیان اصفهان)
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Open Access Article
40 - Factors Affecting satisfaction and support of tourism in rural areas (Case study: Masjedsoleiman, Andika, and Lali Counties)
alireza ahmadi -
Open Access Article
41 - The effect of tourists’ self-concept on satisfaction and their intention to recommend the tourist destination )Case study: Mashhad, Chalidarreh Dam(
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Open Access Article
42 - The Effect of Perceived Service Quality, Satisfaction and Trust of Health Tourists on Their Revisiting and Reusing the Hospitals and
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Open Access Article
43 - The Impact of Co-branding Elements on Customers’ Satisfaction and Loyalty in Chain Restaurants in Tehran
Jafar Ahangaran رضا اصلاني -
Open Access Article
44 - Stereotype imaginations influencing pilgrims’ social trust toward people of Mashhad
fateme eshaghi Mohammad مظلوم خراسانی ali akbar majdi -
Open Access Article
45 - The Impact of Management Commitment in Service Quality on Job Satisfaction of Employees in the Hotel Industry: The case of five-star hotels in Tabriz
jafar bahari Sadegh Salehi Marjan Bazleh -
Open Access Article
46 - Social Capital and Loyalty of Pilgrims from Isfahan to Sarshur Neighborhood in Mashhad
neda eidgahian kaseb Mozhgan Azimi Hashemi -
Open Access Article
47 - Psychological Carrying Capacity and Lake Beach Management in Zayanderud Dam
Kamran Shayesteh Zahra Sheikhi Alireza Ildoromi -
Open Access Article
48 - Investigating the Effect of Smart Tourism Technologies’ Select Factors on the Satisfaction of Using Technology in Travel: A Case Study of Yazd Visitors
Hashem Reisi amirreza konjkav monfared elahe hosseini -
Open Access Article
49 - The effect of moderating cultural congruence on the relationship between internal marketing activities and employee satisfaction (Case study: Tourism staff in the western Iran, Iraq and Turkey)
Fakhrodin Maroofi -
Open Access Article
50 - Investigating the Effect of Organizational Citizenship Behavior on Service Quality, and Customers' Satisfaction and Loyalty in the Hotel Industry: A Case Study of Mazandaran Province’s Parsian International Hotels
jafar bahari mehdi karoubi Shahla Bahari -
Open Access Article
51 - The Impact of Crowding on Tourist Satisfaction in Urban Destinations: A Case Study of Tabriz Bazaar
Abolfazl Haghverdizadeh Naser Sanoubar Akbar Ghasemi Saeedeh Khani -
Open Access Article
52 - Designing a model to control deviant behavior among hotel staff with respect to perceived organizational support, burnout and job satisfaction
Shahed Zandipak Rabeah Zandipak* -
Open Access Article
53 - Investigating the Relationship between Service Quality and Customer's Satisfaction, Loyalty, and Trust: A Case Study of Tehran's Enghelab and Laleh Hotels
jafar bahari Shahla Bahari -
Open Access Article
54 - Perceived Authenticity, Satisfaction, Revisiting, Cultural Heritage Tourism, Kourd House, Sanandaj
akbar pourfaraj sasan ahmadi -
Open Access Article
55 - Investigating the effect of psychological capital on organizational resilience during the outbreak of Covid-19 (Case study: Mashhad hotels)
davood ghorbanzadeh Javad Agha mohammadi -
Open Access Article
56 - Problems of Specialized Human Resources Educational and Occupational Challenges Narrated by The Ph.D. Graduated
Mohammad Tavakol Akhtar Shiri Saeed Semnanian -
Open Access Article
57 - Investigating the effect of sensory marketing strategy components on brand equity through mediating customer satisfaction and brand credibility (Case study: Islamic Republic of Iran TV programs)
Hesamedin Nemati یاسر سبحانی فرد Ali Jafari -
Open Access Article
58 - Investigating the relationship between the leadership style of managers and the level of job satisfaction of middle school teachers in Yasouj city
Maryam Samanpour -
Open Access Article
59 -
مجید محمدشفیعی Maryam Zamani Samani -
Open Access Article
60 - The Effectiveness of Self-Worth Group Training Basd on Human Validation Process Model on Improving Marital Satisfaction
Loghman Ebrahimi -
Open Access Article
61 - Investigating the relationship between managers' leadership style and job satisfaction Middle school teachers of Kerman city
Zahra Biraminia -
Open Access Article
62 - Explaining the factors affecting academic work ethics Mohagheg Ardabili University Society
abazar ashtari Taha Ashayeri -
Open Access Article
63 - The Relationship between Acceptance and Mindfulness with Marital Satisfaction and Emotional Distress of Women Faced with Marital Infidelity
mojtaba aghili maryam hemat talab -
Open Access Article
64 - The relationship between big 5 personality traits and job satisfaction: the mediating roles of perception of procedural justice and job stress
leila Fathi Mohammad Naghy Farahani Hamid Khanipour -
Open Access Article
65 - Investigating the Predictive Power of Agreeableness, Marital Empathy and Marital Forgiveness on Marital Satisfaction in Married Women
Hossein Tahmasby Yadollah Khorramabadi -
Open Access Article
66 - Investigating the Relationship Between Rumination and Perceived Stress with Life Satisfaction in Married Women in Shiraz
Fatemeh Dinakani reza chalmeh fatemeh abdolahi -
Open Access Article
67 - Medical Liability Between Islamic Republic Of Iran And Italy
Samad Golbandi Haqiqat -
Open Access Article
68 - The Effect of the Quality of the Support Spaces of High-rise Complexes on the Satisfaction Level of Residents Case Study: Residential Complex of Chamran street, Shiraz
mohammad kazemi Hadi Keshmiri Zeynab Barzegari Jeihoini -
Open Access Article
69 - بررسی رابطه بین هوش رقابتی با رضایت مشتریان در نمایندگی های بیمه سامان استان کرمان
Malek Yazdani -
Open Access Article
70 - Couples' Satisfaction: the Predictive Role of Adaptability and Positive Feelings Towards Spouse
samira ghadimi ربابه عطایی فر -
Open Access Article
71 - Effects of granting a grace period to the debtor by the court
Mansoura Godarzi zohreh farrokhi