Resource Management

Open Access Article

1 - relationship between Organizational Culture, Strategic Human Resource Management (SHRM) and Organizational Citizenship Behavior (OCB) in communicational organizations
mahdi sharifi hamzeh rayej mehrdad estiri

This article reviews the relationship between organizational culture Strategic Human Resource Management (SHRM) and Organizational Citizenship Behavior (OCB). Although, Organizational culture and SHRM are important factors influencing organizational citizenship behavior More

This article reviews the relationship between organizational culture Strategic Human Resource Management (SHRM) and Organizational Citizenship Behavior (OCB). Although, Organizational culture and SHRM are important factors influencing organizational citizenship behaviors but little research has been done about how these two factors influencing the organizational citizenship behavior. The main purpose of this study was tracing the relationship between these three important variables clearly according to test two proposed conceptual models. Our research methodology was Survey- Correlation Method, Structural Equation Modeling (SEM) Specifically. Study results showed that, the approach of cultural determinism and adaptation strategic human resource management has been accepted. Therefore, in relationship between three variables of our research, SHRM have a mediator role. Finally based on research purpose conceptual model and practical & future research suggestions have been presented. Manuscript profile

Open Access Article

2 - Identification and assessment of HPWS practices in the Iranian Banking Industry
mehrdad estiri mahdi sharifi

This paper aims to identify and assess HPWS practices in the Iranian banking industry. This study used a combination of quantitative and qualitative data of this approach in banking industry's efforts to review and evaluate. In order to answer the study questions, this More

This paper aims to identify and assess HPWS practices in the Iranian banking industry. This study used a combination of quantitative and qualitative data of this approach in banking industry's efforts to review and evaluate. In order to answer the study questions, this study was conducted in two stages. In the first phase, Using Banking Human resource management expert’s opinions, HPWS practices in Iranian banking industry recognized. In the second phase, based on a quantitative survey, the impact of high performance work systems in the research case study (Mellat Bank) has been asses. The results show that the high performance work systems, includes: training, recruitment selection, performance-based pay, career development, performance appraisal, teamwork and decentralized decision-making, quality jobs and effective supervision. Indeed, other results revealed that the impact of these practices are classified in three areas: Ability, Motivation, and Opportunity to participate of employees. Manuscript profile

Open Access Article

3 - Identifying Knowledge Management Components in Defensive Knowledge Organizations
jahanyar bamdad sofi

Undoubtedly, the application of knowledge concepts in organizational processes in the present era has led to the growth of organizations. In this age of knowledge, defense organizations of knowledge-based organizations are considered as vital institutions for creating s More

Undoubtedly, the application of knowledge concepts in organizational processes in the present era has led to the growth of organizations. In this age of knowledge, defense organizations of knowledge-based organizations are considered as vital institutions for creating stability and security... In these organizations, knowledge workers are the most important factor in achieving organizational goals.But the management of these employees has many challenges. Therefore, in this research, identification of components of knowledge management in defense organizations is considered as the main goal of the research. In this applied research, after the exploratory studies, 22 components were extracted and examined by Delphi method and three rounds. The method of data collection in this study was semi-structured and structured questionnaires that analyzed by spss software. The results show that in total, eight components are known as the most important components of knowledge management in defense organizations, which can be incorporated into four general dimensions of recruitment, maintenance, refurbishment and implementation. Manuscript profile

Open Access Article

4 - An Autonomic Software Defined Network (SDN) Architecture With Performance Improvement Considering
Alireza shirmarz Ali Ghaffari

10.29252/jist.8.30.121

SDN makes the network programmable, agile, and flexible with data and control traffic separating. This architecture consists of three layers which are application, control and data. The aim of our research is concentrated on the control layer to improve the performance More

SDN makes the network programmable, agile, and flexible with data and control traffic separating. This architecture consists of three layers which are application, control and data. The aim of our research is concentrated on the control layer to improve the performance of the network in an autonomic manner. In the first step, we have categorized the performance improvement researches based on network performance improvement solutions proposed in the recent papers. This performance improvement solution clustering is one of our contributions to our paper. The significant contribution in this paper is a novel autonomic SDN-based architecture to ameliorate the performance metrics including blocking probability (BP), delay, jitter, packet loss rate (PLR), and path utilization. Our SDN-based autonomic system consists of three layers (data, autonomic control, and Route learning) to separate the traffics based on deep neural networks (DNN) and to route the flows with the greedy algorithm. The autonomic SDN-based architecture which has proposed in this paper makes better network performance metrics dynamically. Our proposed autonomic architecture will be developed in the POX controller which has developed by python. Mininet is used for simulation and the results are compared with the commonly used SDN named pure SDN in this article. The simulation results show that our structure works better in a full-mesh topology and improves the performance metrics simultaneously. The average performance is improved by about %2.5 in comparison with pure SDN architecture based on the Area Under Curve (AUC) of network performance. Manuscript profile

Open Access Article

5 - Investigating the Relationship between Electronic Human Resource Management, Agility and Organizational Effectiveness in Organizations Under the Ministry of Communications and Information Technology
Reza Bahadorifard reza rasouli

Today, information technology has penetrated into all parts of the organization and has affected even the most important assets of the organization, namely human resources and the management of these valuable organizational assets. With the increasing development of har More

Today, information technology has penetrated into all parts of the organization and has affected even the most important assets of the organization, namely human resources and the management of these valuable organizational assets. With the increasing development of hardware and software infrastructure in today's organizations, new approaches to human resource management in combination with information technology and under the title of electronic human resource management (EHRM) has been able to gradually occupy a worthy place in the management processes of the organization. This issue is doubly important among public organizations, which are considered as an intermediary between government and society, and is able to improve the speed and power of organizational responsiveness and performance of the organization through its desired outputs. With this explanation, the purpose of this study is to design of an EHRM model to increase organizational effectiveness through organizational agility in subsidiary organizations of Ministry of Communication & Information Technology Iran. In terms of purpose, this study is an applied-developmental study based on a mixed exploratory approach and qualitative and quantitative analysis approaches seeking to identify the components that form the electronic human resource management system and significance of the relationship between this system and organizational agility and also the significance of the relationship between organizational agility and organizational effectiveness. In this regard, the study gathered the data in the qualitative part based on semi-structured interview tools and the opinions of 9 expert managers in the subsidiary organizations and in the quantitative part based on a sample of human resource managers in subordinate organizations of the mentioned Ministry. Qualitative data analyzed based on theme analysis method and quantitative data analyzed based on structural equation modeling. The results of the qualitative phase of the research showed that electronic human resource management includes seven dimensions or general task, fifteen components and a total of seventy six indicators. The results of the quantitative phase of the research also showed that there is a positive and significant relationship between electronic human resource management with organizational agility and also between organizational agility and organizational effectiveness in the. Based on the results, implementation and development of electronic human resource management system in an appropriate manner in the mentioned organizations is well able to strengthen and develop organizational agility to promote and improve organizational effectiveness. At the end of the study, solutions and suggestions were presented to develop the effectiveness of electronic human resource management system in the mentioned organizations. Manuscript profile

Open Access Article

6 - Linkage between knowledge management and performance appraisal; an effective human resource system
Saeed hosein Rafuati

Knowledge Management and Human Resources Management are two significant fields in Organization Management. Despite the vast literature available on each of them, their putting into practice is indeed challenging. On the one hand, Knowledge Management is considered as an More

Knowledge Management and Human Resources Management are two significant fields in Organization Management. Despite the vast literature available on each of them, their putting into practice is indeed challenging. On the one hand, Knowledge Management is considered as an additional work procedure in some organizations mainly due to the intangibility of the value which it adds to the system in the short run. On the other hand, in some other organizations, Human Resources Management is reduced to personnel management and handling the employees official tasks. Therefore its principles such as employees' performance appraisal, leading in most cases to the achievement of organizational goals, are exploited as a means for either encouraging or punishing the employees. This research aims at defining a framework, through studying the different aspects of Knowledge Management and Human Resources Management, in which these two fields interactively produce a combinatory system which helps them effectively flourish and brings about their overlapping so that they can compensate for each field's deficiencies. Manuscript profile

Open Access Article

7 - Strategic Human Resource Management in Digital Era Based on Big Data
Gholamreza Malekzadeh sedigheh sadeghi

10.7508/jstpi.2017.03.008

Nowadays intelligent devices, virtual environments and technological innovations is a part of the human’s everyday life. While Technology innovation could easily be representing currently highest business threatens, executive leaders that transform this in Business oppo More

Nowadays intelligent devices, virtual environments and technological innovations is a part of the human’s everyday life. While Technology innovation could easily be representing currently highest business threatens, executive leaders that transform this in Business opportunities and create a new competitive space out of this threat are the ones succeeding. On the other hand influence of information technology in organizations and besides, extension of various kinds of social media is a good opportunity to gather a mass amount of people’s information and data. Regarding to these facts one can say that creative thinking and alignment with digital age facilities, requirements and needs and respecting the value of knowledge management along with making use of information management is what should be taken under consideration with more attention specially in field of human capital management. We will discuss on HR digital literacy and HR understanding of organization mission and values effects on flexibility in digital transformation. In this article, we will discuss usage of information systems especially big data in human resource managment in digital era with respect to surveys of honored organizations such as Mc keinsy. It is deducted that in new age, regarding that a new generation of workforce with different attitude and expectations is ready to enter labor market, transformation from traditional structures to structures driven from analytical results of big data would lead to a more effective management. Manuscript profile

Open Access Article

8 - Developing the Roadmap of Succession Planning in the Organization (Case study: Iranian Gas Transmission Company, district 3)
Mostafa Najafi Sharafeddin Mohammad arazi Aliakbar Hasani

Developing a roadmap for an organization creates a clear path to a series of goals and visions for the future. Organizations use roadmap as a tool for variety of strategic objectives and the reason of this, is the diversity of approaches and techniques in this field. Ro More

Developing a roadmap for an organization creates a clear path to a series of goals and visions for the future. Organizations use roadmap as a tool for variety of strategic objectives and the reason of this, is the diversity of approaches and techniques in this field. Roadmap helps companies, industries and organizations to map what they need to do to succeed in the future. Planning for supply appropriate human resources for the organization's future is one of the key and strategic decisions making for the organizations. In general, the purpose of succession planning is the preparation of talented individuals within the organization, to fill key, delicate and strategic jobs. Therefore, planning to build an integrated model to replace the old forces in any organization is inevitable. Therefore, in this paper we have tried to draw a comprehensive roadmap for the implementation of the succession planning as a roadmap for the survival of the organization, as well. A case study in this paper is the Iranian Gas Transmission Company, district 3 and with respect to the company's strategic importance to the country from different aspects affecting the sustainable growth, the development of roadmap for the future of this organization has been on the agenda. Data collection based on experts' comments and by using the Delphi process was conducted. The findings show that the roadmap developed according to the validation conducted by experts, has been well managed the visible and invisible Gas company needs to provide succession of forces according to the goals. Manuscript profile

Open Access Article

9 - The role of industry characteristics in human resource management practices and organizational strengthening of social capital in the country of Iran
Alireza Aliahmadi

Abstract Many scientists, human resources and production management, The next decade are called The human resources decade. In this study seeks to connect human resource management practices in order to strengthen social capital and the role of organizations adjust the More

Abstract Many scientists, human resources and production management, The next decade are called The human resources decade. In this study seeks to connect human resource management practices in order to strengthen social capital and the role of organizations adjust the industrial characteristics on them. Based on a study of 30 top companies in various industries in the country was conducted, the results showed that management practices that focus on facilitating contacts between staff, In relation to social capital and more efficient organization are much more positive. Also, it because the relationship stronger companies are active in industries with lower complexity. The results showed that the intensity of knowledge itself does not have a moderating effect And only seems to exist in order to join the industrial regulations and influence and its connection with human resource management practices and organizational social capital is necessary. The results of the statistical analysis shows that human resource management practices and positive effect on organizational social capital in industries with high intensity control domain is lower. The methodology of this study was descriptive survey and data collection forms library documentation and conducted field sampling questionnaire. In order to analyze the data, SPSS software was used. Manuscript profile

Open Access Article

10 - Assessing the impact of electronic Human Resource Management on creation of organizational agility (study of case: Bushehr Banks)
fakhrieh Hamidianpour Majid Esmaeilpour Habibeh Firoozi

Agility is a series of capabilities and competencies, which can cause survival and growth of the organization in business environment. One of the approaches that help organizations to enhance agility is electronic human resource management (E-HRM) approach. The main obj More

Agility is a series of capabilities and competencies, which can cause survival and growth of the organization in business environment. One of the approaches that help organizations to enhance agility is electronic human resource management (E-HRM) approach. The main objective of the present study is finding an answer for this issue that how one can use E-HRM approach to develop organizational agility. In this study that has been conducted using survey method, after review of foreign and domestic research literature and construction of conceptual model, a questionnaire would be provided and distributed among employees of bank branches of Bushehr City in Iran and finally, collected data from 315 questionnaires would be analyzed using structural equation modeling method. Obtained results from the study confirm the presented conceptual model and indicate that using E-HR, Electronic payment of human resources, human resources maintenance and electronic performance appraisal of human resources and also electronic human resource management (E-HRM) can affect organizational agility significantly in confidence level of 99%. In addition, effect of variables of Electronic employment of human resources and human resource communications on organizational agility has not been confirmed. Manuscript profile

Open Access Article

11 - The Effect of the Green human Resource Management on the Social Legitimacy with Mediating Role of social responsibility (Esfahan,s Mobarakeh Steel Company as a Case Study)
mojtaba farrokhi ali nasr esfahani ali safari

The purpose of this study is to investigate the effects of Green human resource management on the social legitimacy through mediating variable of the social responsibility. This study is applied and the method of data collection, descriptive and correlational and base More

The purpose of this study is to investigate the effects of Green human resource management on the social legitimacy through mediating variable of the social responsibility. This study is applied and the method of data collection, descriptive and correlational and based on the methodology of structural equation modeling. The population consisted of 270 office workers were Esfahan,s Mobarakeh Steel Company has determined that the sample size by simple random sampling based on Grjsy and Morgan table, 159 individuals were determined. A questionnaire to collect information green human resource management and social responsibility are two standard questionnaires Galbraith (2010) and questioning the social legitimacy of a domain and colleagues (2013) were used. To assess the validity of the methods from teachers and experts and content validity using Cronbach's alpha was used to determine the reliability of the questionnaire. Test of hypotheses using structural equation modeling by AMOS software was used. The results of the study showed that green HRM social legitimacy with path (0/49), human resource management, social responsibility Green on a path coefficient (0/69) as well as social responsibility over social legitimacy with path (0/78) impact resulting social responsibility as a mediator in human resource management influence green social legitimacy with path (0/53) is effective. . Manuscript profile

Open Access Article

12 - The Survey the Impact of Strategic Human Resource Management on Innovation Capacity
fakhrieh Hamidianpour ZAHRA HASIRI

the purpose of this study is to examine the impact of strategic human resource management on Innovation Capacity. this research method is descriptive survey experts knowledge -based firms in Bushehr province that 72 experts was selected by simple random sampling. In ord More

the purpose of this study is to examine the impact of strategic human resource management on Innovation Capacity. this research method is descriptive survey experts knowledge -based firms in Bushehr province that 72 experts was selected by simple random sampling. In order to analyse the data SPSS and Smart PLS software were used. The results showed that knowledge-based firms in Bushehr province in terms of strategic roles of human resources and capacity for innovation and other components are above average and have an acceptable situation. Other findings show that the strategic management of human resources has a positive impact on innovation capacity and the strategic management of human resources through organizational learning impact on innovation capacity as well as. Manuscript profile

Open Access Article

13 - Effect of Human resource management practice on Intrapreneurship with mediating role on as a Employee Empowerment
Hamideh Jamadi Majid Esmaeilpour fakhrieh Hamidianpour

Background: Nowadays different social systems are facing complex and developmental challenges, changes are happening very fast and new forms of conflict are appearing. One of the approaches used by organizations to deal with increasing challenges is entrepreneurship. En More

Background: Nowadays different social systems are facing complex and developmental challenges, changes are happening very fast and new forms of conflict are appearing. One of the approaches used by organizations to deal with increasing challenges is entrepreneurship. Entrepreneurship in an organization is the result of effective management in the company. Objective: A study on the effect of Human resource management practice on the Intrapreneurship with its as a mediating role on for Employee Empowerment. Methodology: The methodology used in this research is practical and data collection is descriptive _ survey based. Statistical Population includes state company managers and supervisors located in the city of Bushehr and random sampling selection is used. 163 surveys were collected. In order to the literature of the research and to design the utility model; in data collection, the researcher has used libraries method and used internet scientific search engine and based on that, the theoretical foundation for the project is prepared. At last, the questionnaire which is some sort of the whole five-item Likert approach is used. Findings: As a whole 15 project hypotheses, two hypotheses weren’t approved and the rest are at the level of 95 percent assurance and given the reported statistical scale t, critical level of 1/96 was approved. Conclusion: The results show that compensation, practical management, instruction and work relationships with its role as a medium for the competency, meaning and impact the Intrapreneurship, even though employment and self-determination won’t influence the variable Intrapreneurship. Manuscript profile

Open Access Article

14 - Identifying components of performance management system to develop administrative integrity
Ali Asghar Pourezzat hossein imani aryan gholipour Adel Azar

One of the most important challenges of human resource management is implementation of administrative integrity. administrative integrity is a situation in which, administrative integrity has decreased highly and one of the signs of administrative integrity is proper u More

One of the most important challenges of human resource management is implementation of administrative integrity. administrative integrity is a situation in which, administrative integrity has decreased highly and one of the signs of administrative integrity is proper use of resources, specially human resources. If management and organization recognizes most roots of administrative violations, could develop administrative integrity. Hence because of role and importance of performance management system in development of administrative integrity, in this research we are going to identify components of performance management system to develop administrative integrity in public organizations. The approach of research is qualitative and the method is theme analysis and to extract criteria and components of training system to develop administrative integrity, interviews have been done with experts of the administrative and recruitment organization using purposive sampling method. The ideal components of performance management system to develop administrative integrity is extracted in format of 7 main theme, 19 subsidiary theme and 54 concepts and results showed that characteristics of performance management system to develop administrative integrity includes transparency, justice, ethics, legality, prevention and professionalism. Manuscript profile

Open Access Article

15 - Green Human Resource Management and Environmental Behavior of Employees The Role of the Mediator of the Green Psychological Climate
mojtaba farrokhi سید محسن علامه امیری امیری

Green human resource management has become an important issue in organizations. Green human resource management is effective for improving employees' environmental behavior. The purpose of this study is the effect of green human resource management on the environmental More

Green human resource management has become an important issue in organizations. Green human resource management is effective for improving employees' environmental behavior. The purpose of this study is the effect of green human resource management on the environmental behavior of employees with the mediator role of green environment. The research method is applied and descriptive-survey in terms of the purpose and method of data collection. The statistical population consists of employees and managers of Isfahan Bank Maskan branches. The volume of the sample was determined based on Morgan's table and sampling was done by simple random method. A questionnaire was used to collect data. Convergent, divergent and content validity methods were used to measure validity, and Cronbach's alpha and composite reliability were used to determine the reliability of the questionnaire. Structural equation method was used to check the hypotheses. The results of the research showed that green human resource management has a positive and significant effect on environmental behavior. In the investigation of the mediating role of green grass in the impact of green human resource management on the environmental behavior of employees, it was confirmed. Also, the results of this study show that green human resource management has an effect on green psychological climate and green psychological climate on environmental behaviors. Manuscript profile

Open Access Article

16 - The Mediatory Role of Organizational Learning in the Relationship between Human Resources Management Practices and Organizational Innovation
Ghasem Salimi

The purpose of current research is to investigate the effect of human resource management practices on organizational innovation with mediatory role of organizational learning in Shiraz University. The research method was descriptive – correlation and the statistical po More

The purpose of current research is to investigate the effect of human resource management practices on organizational innovation with mediatory role of organizational learning in Shiraz University. The research method was descriptive – correlation and the statistical population consisted of the whole staff of Shiraz University that among them 201 employees were selected by using Cluster sampling method. Three following questionnaires were used as research tools ; human resource management practices (Raj & Srivastava, 2013), organizational innovation (Shoham, 2012) and organizational learning (Ju, 2006). After estimating the reliability and validity, questionnaires were distributed. Results indicated that human resource management practices weren't a significant predictor of organizational innovation directly but it affected organizational innovation by mediatory role of organizational learning. Finally, the current paper offers guidelines to HR managers in regard to organizational learning and its importance to achieve organizational innovation. Manuscript profile

Open Access Article

17 - The Mediatory Role of Organizational Learning in the Relationship between Human Resources Management Practices and Organizational Innovation
Ghasem Salimi

The purpose of current research is to investigate the effect of human resource management practices on organizational innovation with mediatory role of organizational learning in Shiraz University. The research method was descriptive – correlation and the statistical po More

The purpose of current research is to investigate the effect of human resource management practices on organizational innovation with mediatory role of organizational learning in Shiraz University. The research method was descriptive – correlation and the statistical population consisted of the whole staff of Shiraz University that among them 201 employees were selected by using Cluster sampling method. Three following questionnaires were used as research tools ; human resource management practices (Raj & Srivastava, 2013), organizational innovation (Shoham, 2012) and organizational learning (Ju, 2006). After estimating the reliability and validity, questionnaires were distributed. Results indicated that human resource management practices weren't a significant predictor of organizational innovation directly but it affected organizational innovation by mediatory role of organizational learning. Finally, the current paper offers guidelines to HR managers in regard to organizational learning and its importance to achieve organizational innovation. Manuscript profile

Open Access Article

18 - Analysis of human resource management performance in identifying and meeting the needs of professional development of faculty members (case study: Shahid Beheshti University)
Farnoush Aalami Abasalt Khorasani Hamed Kamali Armita Shiroodi

by adopting a quantitative approach and using the survey method, the present study sought to analyze the performance of human resources management in identifying and addressing the needs of faculty members' professional development. finally, out of 850 faculty members More

by adopting a quantitative approach and using the survey method, the present study sought to analyze the performance of human resources management in identifying and addressing the needs of faculty members' professional development. finally, out of 850 faculty members of the Shahid Beheshti University, 270 members were selected as sample size and were sampled in a relative sampling process. A researcher-made questionnaire was used to collect data. Validity of the questionnaire was confirmed by the experts and its reliability was calculated using Alpha coefficient of Kornbach .89. The data were analyzed in two levels of descriptive and inferential statistics. The findings of the research indicated that the faculty members' knowledge of the needs for research, educational, personal, organizational and ethical development was reported to be high. However, HRM has only been reported to meet the needs of the training professional development and has been reported at a disadvantage in addressing other needs. Therefore, the fundamental gap between the needs of faculty members' professional development and the HRM function is evident in meeting these needs. Such a gap reflects the need to modify and modify HRM procedures in the needs assessment and planning of professional development of Such a gap reflects the need to modify and modify HRM procedures in the needs assessment and planning of professional development of faculty members.faculty members. Manuscript profile

Open Access Article

19 - Emerging the Model of Social Media Usage in employee's training based on the Grounded Theory (Case Study: Banking Industry)
Hasan boudlaie ali noghreh abbas nargesian

Nowdays, training is recognized as one of the most important factors that increase the effectiveness and efficiency of employees. Social media has been also increasingly used in employee training in recent years. Therefore, the purpose of this study is to identify the v More

Nowdays, training is recognized as one of the most important factors that increase the effectiveness and efficiency of employees. Social media has been also increasingly used in employee training in recent years. Therefore, the purpose of this study is to identify the value of social media in organizational learning through finding the perspectives of training managers and experts, then to emerge a model of social media usage in employee’s training. This qualitative study is based on grounded theory approach. The research data were collected through semi-structured interviews with 15 managers and training experts of banks in Tehran who were selected by random sampling. Data analysis was performed in three stages of open coding, axial coding, and selective coding, and based on this a qualitative model of research was designed. The results of this study reveal the extraction of over 110 initial codes of interviews and 78 concepts and 18 categories in the paradigmatic paradigm including: central category (interactive technology-based learning), causal conditions (senior management support, change management, Competency-based HRM, Audience-driven approach), Contextual Conditions (corporate organizational culture, organizational agility, organizational policies, technological infrastructure), Interventional Conditions (Poor Technological Infrastructure, Inadequate Financial Resources, Lack of Staff Awareness), Strategies (Knowledge Management, Teamwork activities), Consequences (Reducing training costs, Improving employee performance, Training effectiveness, continuous learning). Manuscript profile

Open Access Article

20 - Designing a coaching model for operational managers of Persian Gulf Petrochemical Company in order to motivate human resources
Hajat hajizadeh Foad Makvandi Ghanbar Amirnejad

10.52547/istd.31193.8.29.52

Contemporary organizations operate in an increasingly complex and changing environment. Therefore, they are seeking a new approach in management and leadership to meet the needs of employees and organizations to thrive in today's highly dynamic environment. Coaching of More

Contemporary organizations operate in an increasingly complex and changing environment. Therefore, they are seeking a new approach in management and leadership to meet the needs of employees and organizations to thrive in today's highly dynamic environment. Coaching of managers is defined as a strategy for human resource development and is a dynamic process that improves job performance.The present study was aimed to design a coaching model for operational managers of the Persian Gulf Petrochemical Company for motivating human resources. The statistical population of the study included 18 experts of senior managers and human resource managers of the Persian Gulf Petrochemical Company, faculty, or university teachers. In this qualitative study, from the foundation data strategy and saturation sampling method was used and the interviews were coded using maxqda software. The results indicated that out of 805 extracted concepts, 145 basic codes were identified in 23 categories including communication, strategy, and objectives of the organization, legal requirements, human resource motivation, organizational training, empowerment, teamwork, succession planning, organizational agility, job satisfaction, organizational structure, human resource management performance, organizational culture, participatory management, talent management, knowledge management, coaching, skills, and competencies of managers, service compensation system, job characteristics, staff features, organizational characteristics, and learning. Manuscript profile

Open Access Article

21 - Designing a model for human resource empowerment in the National Standard Organization of Iran
Ali Abazari Sivandi

Today, human resources empowerment is considered as an essential and important process in leading organizations. One of the basic needs of the third millennium organizations, considering the difference and variety of definitions and interpretations in the field of human More

Today, human resources empowerment is considered as an essential and important process in leading organizations. One of the basic needs of the third millennium organizations, considering the difference and variety of definitions and interpretations in the field of human resources empowerment, is developing a valid and executable model. Therefore, the present study aimed to design a human resource empowerment model in the National Iranian Standards Organization. For this purpose, a qualitative and quantitative mixed approach has been used to design and develop a comprehensive model. Also, the present study is an exploratory, survey, causal, applied and fundamental research in terms of the purpose and method. The research statistical population consists of the staff of the Iranian National Standards Organization (400 persons) as well as experts and academics in the field of human resources empowerment and human resources managers of the Iranian National Standards Organization. In the first step, the categories were extracted by interviewing human resources and human resources empowerment Managers of the Iranian National Standards Organization to design the model; then, the research questionnaire was distributed among the staff of the organization that 302 questionnaires (75.5% rate of return) were returned and analyzed. The results, obtained from the analysis, showed the importance of relationships and components of the proposed model. Manuscript profile

Open Access Article

22 - Designing a professional development model for managers with a data-based approach: Qualitative research in education
younes sahranavard nashtifan Salahedin ebrahimi Bahman Gholami سیامند مولودی

The educational system is the basis for intellectual growth and development and the basis for the maturity and realization of human capacities, and education managers must be professionally developed to carry out this mission successfully, because a large part of the co More

The educational system is the basis for intellectual growth and development and the basis for the maturity and realization of human capacities, and education managers must be professionally developed to carry out this mission successfully, because a large part of the complexity and sensitivity of the educational system. It refers to the behavior of managers and the success of the organization in achieving organizational goals and missions depends on the existence of competent and competent managers; Therefore, the present study was designed to develop a model for the professional development of education managers. To conduct the research, a qualitative approach with grand theory method was used. The study population was all experts, professors and senior managers in the field of human resources in education who were interviewed using purposive sampling with 21 experts. The research tool was a semi-structured interview. Open, axial and selective coding methods were used to analyze the qualitative findings. The results showed that "Development of cognitive-leadership-management skills and development of professional ethics" as key categories, "Professional development planning, organizational talent, educational and learning opportunities and self-development "As causal conditions", "networking, guidance, facilities and resources and career path management" as strategies, categories of "organizational values and culture, group of managers and working conditions" as a platform, "organizational factors, Learning-Improvement-Development Atmosphere and Barriers and Involvement of Managers were introduced as intervening conditions and succession can have consequences for individual and organizational development in education and positive extra-organizational effects for society. Manuscript profile

Open Access Article

23 - Determining factors affecting human recourses recruitment in order to increase productivity in Iran Public agencies
Raha Noori Naeini Gholamreza Memarzadeh Mahmood Alborzi

The purpose of this study is to help increase the productivity of public agencies, in today's highly competitive and ever-changing world, by finding factors that affect the attraction of capable, committed and competent human resources. Obviously, the resulting model wi More

The purpose of this study is to help increase the productivity of public agencies, in today's highly competitive and ever-changing world, by finding factors that affect the attraction of capable, committed and competent human resources. Obviously, the resulting model will be effective in helping to achieve development, which is one of the goals of the 1404 vision document, by helping to attract specialized and qualified human resources. To achieve this purpose, the indicators were collected using literature review and the opinions of 20 experts in public administration, human resource management and senior managers of public agencies using” Expert Panel technique”. Quantitative data were collected through the distribution of 180 questionnaires in the “Administrative and Employment organization of the whole country”, as the custodian of employment in IRAN. Statistical analysis of research data is done by EXCEL and Lisrel software and through confirmatory factor analysis. Also, fuzzy Dimatel analysis is performed to find the relationship between these factors. The findings of the analysis confirm the impact of the four mentioned factors on human resource recruitment and show that three factors out of the four (environmental factors, organizational factors and individual competencies) have a cause role and one dimension (Job related factors) have the effect role on recruitment. This means that human resource management can use this plan to improve recruit of human resources, by identifying the causal factors and facilitating them without making a direct effort on effective factor Manuscript profile

Open Access Article

24 - Diagnosing Human Relations in Tourism Agencies: The case of tourism agencies in South Khorasan Province
Abolfazi Danaei Amir Ghorbani Abolghasem Raesi

Despite significant changes and developments in the tourism industry in South Khorasan Province, there is almost no systematic and scientific investigation in this area. Given the region’s population, the number of tourism agencies and related activities has increased. More

Despite significant changes and developments in the tourism industry in South Khorasan Province, there is almost no systematic and scientific investigation in this area. Given the region’s population, the number of tourism agencies and related activities has increased. However, these businesses are not stable, and managers of such agencies leave their businesses after a period. Employees, too, dislike their working conditions. This study followed an applied and descriptive approach. The study included all tourism agencies in South Khorasan and considered all their employees. The statistical population comprised 105 employees of tourism agencies. Data were gathered based on a standard questionnaire where scores above 4 showed problems with the functionality of organizations; scores closer to 7 illustrated essential problems; and the scores below 4 showed negligible problems. Weisbord Six-Box Model was used to analyze the data. The results showed that the tourism industry in South Khorasan was not in proper condition and that people working in this area were looking for some improvements in their conditions. Manuscript profile

Open Access Article

25 - Investigating the Influence of Human Resources Management Activities on Customer Loyalty in the Hoteling Industry Using a Multilevel Approach
zahra Nikkhah-Farkhani Mohammad shaykhzade

10.52547/journalitor.36121.11.21.1

Considering the fact that customer loyalty is regarded as one of the most important concerns of hotel managers, this study sought to investigate the influence of human resources management activities on customer loyalty using a multi-level approach. The statistical popu More

Considering the fact that customer loyalty is regarded as one of the most important concerns of hotel managers, this study sought to investigate the influence of human resources management activities on customer loyalty using a multi-level approach. The statistical population of the study comprised of managers, staff, and customers of four-star and five-star hotels in Mashhad. Moreover, the statistical sample size of the research at the organization level consisted of thirty-four, one-hundred and forty, two-hundred and forty managers, staff, and customers at organizational, staff, and customer levels, respectively. On the other hand, Sam’s 12-item questionnaire (2008) and the 17-item questionnaire developed by Al-Rafiei et al. (2013) were used to measure the human resources management activities and the staff’s satisfaction and loyalty, respectively, whose validity and reliability was tested using the Content validity method and Cronbach's alpha, respectively. Finally, HLM 7.02 and the SPSS software were used to analyse the collected data. The results proved the positive influence of human resources management activities on the staff’s satisfaction and loyalty, and in turn, on the satisfaction and loyalty of the customers. Therefore, it could be argued that hotel managers can increase the loyalty of their customers by emphasizing human resource management activities and improving their staff’s satisfaction and loyalty, which would increase the profitability of hotels in the long term by reducing marketing costs. Manuscript profile

Open Access Article

26 - Designing a Model of Green Human Resource Management Excellence in Electric Power Distribution Companies of the North of Iran
mohsen yahyapoor mojtaba tabari asadollah mehrara mohammadreza baghrzadeh ezzatollah baloui jamkhaneh

The purpose of the present study is to design a model of excellence of green human resource management in electricity distribution companies in north of Iran. The statistical population of the study consists of two sections of experts and staff and the method of collect More

The purpose of the present study is to design a model of excellence of green human resource management in electricity distribution companies in north of Iran. The statistical population of the study consists of two sections of experts and staff and the method of collecting information in both library and field form. DEMATEL technique was used to explain the structural relationships between the factors of green human resource management excellence model, the Dallala test was used to determine the weight of factors identified by ISO 34000 HR model, and the Analytical Hierarchy process(AHP) technique was used to evaluate factors and prioritize them. Based on the structural equation analysis, it was also found that all four systems are associated with green human resource management from the employees' point of view, and the highest relationship is related to education and the least to application. As a result, the designed research model confirms the impact of human resource management systems on green human resource management and based on the result of AHP technique from the point of view of experts, priority is given to training and improvement, keep, recruitment and application and according to Theoretical support, high agreement of experts and statistical calculations of model fit are valid and can be used as a criterion for future research in order to build a tool for related research. Manuscript profile

Open Access Article

27 - Presenting the structural model of the green human resource management implementation process using the fuzzy interpretive structural modeling method
mohammadhossein kabgani,

Green human resources management, as a strong tool that takes the role of human factors, can help organizations to fulfill their social responsibilities in order to protect the environment. This research has been carried out with the aim of systematically reviewing prev More

Green human resources management, as a strong tool that takes the role of human factors, can help organizations to fulfill their social responsibilities in order to protect the environment. This research has been carried out with the aim of systematically reviewing previous researches in the field of green human resources management, as well as identifying key elements and providing a structural model to implement the green human resources management process in the chemical and petrochemical industries of Bushehr province. By studying thematic literature and using the textual content analysis approach, six basic indicators were counted, and in order to localize them in order to implement green human resources management in the chemical and petrochemical industries, the Delphi technique was used in three rounds. The statistical population of the research was formed by managers and experts familiar with the subject and working in the field of petrochemical industries. A researcher-made questionnaire was used to collect data, and its validity and reliability were also confirmed. In order to design the structural model of the effective indicators for the implementation of the green human resources management process, the interpretive structural modeling approach in the fuzzy environment was used to manage linguistic ambiguities in judgments. The results of the modeling and analysis of Mik Mak showed that individual, group and organizational indicators are among the basic and influential indicators in the field of Sabza's human resources management; Therefore, managers are suggested to emphasize and pay more attention to this group of indicators. Manuscript profile

Open Access Article

28 - Determining factors affecting human recourses recruitment in order to increase productivity in Iran Public agencies
رها نوری نائینی Gholamreza Memarzadeh Mahmood Alborzi

The purpose of this study is to help increase the productivity of public agencies, in today's highly competitive and ever-changing world, by finding factors that affect the attraction of capable, committed and competent human resources. Obviously, the resulting model wi More

The purpose of this study is to help increase the productivity of public agencies, in today's highly competitive and ever-changing world, by finding factors that affect the attraction of capable, committed and competent human resources. Obviously, the resulting model will be effective in helping to achieve development, which is one of the goals of the 1404 vision document, by helping to attract specialized and qualified human resources. To achieve this purpose, the indicators were collected using literature review and the opinions of 20 experts in public administration, human resource management and senior managers of public agencies using” Expert Panel technique”. Quantitative data were collected through the distribution of 180 questionnaires in the “Administrative and Employment organization of the whole country”, as the custodian of employment in IRAN. Statistical analysis of research data is done by EXCEL and Lisrel software and through confirmatory factor analysis. Also, fuzzy Dimatel analysis is performed to find the relationship between these factors. The findings of the analysis confirm the impact of the four mentioned factors on human resource recruitment and show that three factors out of the four (environmental factors, organizational factors and individual competencies) have a cause role and one dimension (Job related factors) have the effect role on recruitment. This means that human resource management can use this plan to improve recruit of human resources, by identifying the causal factors and facilitating them without making a direct effort on effective factor. Manuscript profile

Open Access Article

29 - A Model for Human Resource Development Based on Statement of Revolution’s Second Step:A Qualitative Research
Mohammad bagher Reza alizadeh Naser Mirsepassi Karam alah danehfard

Human resource is considered an important and influential factor in the success and development of organizations and societies, and the development of human resources is a process which improves this significant capital and keeps it equipped with the required competenci More

Human resource is considered an important and influential factor in the success and development of organizations and societies, and the development of human resources is a process which improves this significant capital and keeps it equipped with the required competencies. On the other hand, the coordination and compatibility of human resource development policies and the general policies of the country is an undeniable necessity. The purpose of the current research is to provide a model for the development of human resources based on the statement of revolution’s second step. For this purpose, the qualitative research method and the content analysis method of the interviews and the text of the second step statement have been used. Based on the findings, 3 basic dimensions (individual, organization, society), 16 main components (empowerment, career planning, needs, motivations, needs assessment, goal setting, education design, information and communication system, maintenance, selection and application, content of training, implementation of programs, evaluation, culture, values and requirements of the society/organization) and 9 basic indicators (all-round growth, proper management of the material and spiritual capacities of the country , emphasizing the ideals of the revolution, justice-oriented, anti-corruption, research-oriented and science-oriented, coordination and coherence of actions and policies, participation and cooperation and realism) were identified for the human resource development model based on the second step statement. Manuscript profile

Open Access Article

30 - Compilation of the green human resources management development system in Iran's social security organization
korosh Shafei saeid bagher salimi Hossein Ganji Nia

Context: The green management approach is based on attention to sustainable development and, as a result, sustainability with social approaches and economic incentives, the health and safety of the employee community, as well as the publication of the desired public ima More

Context: The green management approach is based on attention to sustainable development and, as a result, sustainability with social approaches and economic incentives, the health and safety of the employee community, as well as the publication of the desired public image of the organization in a long-term time horizon. Purpose: This thesis is to develop the green human resource management development system in the country's social security organization, with an analytical approach and categorize the components and identify the factors, which in terms of purpose, is a type of applied and survey research. Methodology: The present research, after analyzing the records, using the qualitative method and in-depth interviews on 10 managers of the country's social security organization, using the purposeful sampling method and theoretical sampling, reached theoretical saturation, and then the information obtained It has been made using the method of analysis of the examined theme and the paradigm model. Findings: The findings of the research showed that the identification of development factors in the management of green resources among the country's social security workers. Conclusion: The studies conducted based on the development system of green human resources management show the existence of development factors in the system, and these factors show the efficiency of the correct development of the green management development system in the country's organizational system. Manuscript profile

Open Access Article

31 - Investigating the effect of analyzing the mediating role of ethical marketing on the effect of human resource management performance on internal marketing in Sepeh Bank employees in the northwest of the country
Taghi mohamadi Reza abdollahzade صابر قرباني siamak kazemzadeh

Purpose :. The purpose of this research is to analyze the mediating role of ethical marketing on the effect of human resource management on internal marketing among the employees of Sepeh Bank in the northwest of the country. Methodology: This research was applied in t More

Purpose :. The purpose of this research is to analyze the mediating role of ethical marketing on the effect of human resource management on internal marketing among the employees of Sepeh Bank in the northwest of the country. Methodology: This research was applied in terms of purpose and descriptive survey in terms of method. The statistical population of the research was 160 employees of Sepeh Bank branches in Selmas and Khoi. The sample size is 113 people using Morgan table and simple random sampling method. The research tools are internal marketing standard questionnaires (Mooney and Forman; 1995), Safari et al.'s ethical marketing questionnaire (2016) and Andrey's standard human resource management performance questionnaire. Oh you. It was Deval (2004). Structural equation method and PLS and SPSS19 software were used to test the research hypotheses Findings: Data analysis showed that the performance of human resources management has an effect on internal marketing with the mediating role of ethical marketing. The performance of human resources management has a positive and meaningful effect on ethical marketing. Ethical marketing has a positive and significant effect on internal marketing. The performance of human resources management has a positive and significant effect on internal marketing. Conclusion: Improving the quality of the organization's human resources performance can lead to gaining a competitive advantage and improving the organization's performance. Improving the performance quality of human resources and bank employees is dependent on their satisfaction as internal customers of the organization, and bank management can direct the skills, attitudes and behavior of employees towards the bank's goals through internal marketing. Manuscript profile

Open Access Article

32 - Compilation of green human resource management development system in Iran's social security organization
Koroush Shafeie Degesara saeed baghersalimi Hossein Ganji Nia

Kourosh Shafei Degesara Saeid Baghersalimi Hossein Ganjinia Abstract Background: The approach of green management comes from paying attention to sustainable development and, as a result, sustainability with social approaches and economic motivations, the he More

Kourosh Shafei Degesara Saeid Baghersalimi Hossein Ganjinia Abstract Background: The approach of green management comes from paying attention to sustainable development and, as a result, sustainability with social approaches and economic motivations, the health and safety of the employee community, as well as the publication of the desired public image of the organization in the long-term time horizon. Purpose: This research was to compile the development system of green human resource management in the country's social security organization, with an analytical approach and classification of components and recognition of factors, which in terms of methodology is the type of applied and survey research. Methodology: After analyzing the records, the present study reached theoretical saturation from the qualitative method and in-depth interviews on 10 managers of the country's social security organization using the targeted sampling method and theoretical sampling, and then the information obtained using the method The analysis of the investigated theme and the paradigm model have been made. Findings: The findings of the research showed that the identification of development factors in the management of green resources in the country's social security staff includes green training and development, green recruitment and recruitment, green maintenance and green employment. Conclusion: The investigations carried out based on the green human resources management development system show the existence of development factors in the system, which shows the effectiveness of the correct formulation of the green management development system in the country's organizational system. Manuscript profile

Open Access Article

33 - Investigating of analyzing the mediating role of ethical marketing on the effect of human resource management performance on internal marketing in Sepeh Bank employees in the northwest of the country
تقی محمدی saber ghorbani Reza abdollahzade siamak kazemzadeh

Taghi Mohammadi Saber Ghorbani Reza Abdulzadeh Siamak Kazemzadeh Abstract Purpose:. The purpose of this research is to analyze the mediating role of ethical marketing on the effect of human resource management on internal marketing among the employees More

Taghi Mohammadi Saber Ghorbani Reza Abdulzadeh Siamak Kazemzadeh Abstract Purpose:. The purpose of this research is to analyze the mediating role of ethical marketing on the effect of human resource management on internal marketing among the employees of Sepeh Bank in the northwest of the country. Methodology: This research was applied in terms of purpose and descriptive survey in terms of method. The statistical population of the research was 160 employees of Sepeh Bank branches in Selmas and Khoi. The sample size is 113 people using Morgan table and simple random sampling method. The research tools are internal marketing standard questionnaires (Mooney and Forman; 1995), Safari et al.'s ethical marketing questionnaire (2016) and Andrey's standard human resource management performance questionnaire. Oh you. It was Deval (2004). Structural equation method and PLS and SPSS19 software were used to test the research hypotheses Findings: Data analysis showed that the performance of human resources management has an effect on internal marketing with the mediating role of ethical marketing. The performance of human resources management has a positive and meaningful effect on ethical marketing. Ethical marketing has a positive and significant effect on internal marketing. The performance of human resources management has a positive and significant effect on internal marketing. Conclusion: Improving the quality of the organization's human resources performance can lead to gaining a competitive advantage and improving the organization's performance. Improving the performance quality of human resources and bank employees is dependent on their satisfaction as internal customers of the organization, and bank management can direct the skills, attitudes and behavior of employees towards the bank's goals through internal marketing. Manuscript profile

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