Investigating and Explaining the Key Factors of IT Effectiveness in the Organization with Shannon Extra-Combination-Entropy Approach
Subject Areas : Technology Development Infrastructures and Supporting organizations
Farshid Farokhizadeh
1
,
Abbas Ali Rastgar
2
1 - Department of Maintenance Engineering, Faculty of Defense Science and Engineering, Imam Hussein Officers and Guard Training University, Tehran, Iran.
2 -
Keywords: Key Factors, Information Technology, Government Organizations, Covid-19, Meta-Method, Shannon Entropy.,
Abstract :
Today, the adoption of new information technology is one of the challenges in public sector organizations, which is less considered. The purpose of this study is to identify and rank the factors affecting the acceptance of information technology in public sector organizations during the Corona virus epidemic in order to provide better services and products without face-to-face referral to the clients / customers. In this resech, which is based on a combined approach, we use the existing information and documents as data. The statistical population of the study is 10 governmental organizations located in Alborz province.. In this article, in addition to introducing the proposed models for information technology acceptance and their classification, the effective factors in accepting new information technology in the studied government organizations to provide better services and products with the combined approach of transnational and Shannon entropy have been studied and identified. In this paper to determine these factors after identifying and introducing the types of existing models; Concepts, dimensions and indicators of the research have been extracted using the meta-combination method and ranked using the Shannon entropy method. The research results indicate that cooperation and coordination, environmental factors in technology acceptance, organizational factors, managerial factors, and human capital factors are in the first to fifth places respectively.
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