• Home
  • digital transformation
    • List of Articles digital transformation

      • Open Access Article

        1 - Identifying social banking innovation process components with digital transformation approach by fuzzy Delphi method
        َAli Mahmoodi Abbas  Khamseh Mehrdad Hosseini Shakib
        This article aims to present the model of social banking innovation process with digital transformation approach by fuzzy Delphi method, which is applied in terms of purpose and qualitative research in terms of data collection. The statistical population includes all un More
        This article aims to present the model of social banking innovation process with digital transformation approach by fuzzy Delphi method, which is applied in terms of purpose and qualitative research in terms of data collection. The statistical population includes all university experts and senior bank managers who were selected for the Delphi process using 16 people using the snowball technique. The collection tool in this study is the Delphi questionnaire. Indicators were collected using fuzzy Delphi technique. The validity of the research was obtained by agreement of experts and validity with the help of consensus and formal validity. The results showed that during the three stages of the survey of 66 components, the final model has 43 components and has 6 dimensions. Based on the results obtained from fuzzy Delphi method and research literature was expressed. The 43 factors (indices) identified and approved by experts are the basis of the formation of the research model, which are classified into 6 separate groups: 1- Social factors (SF), 2- Rules and policies (RP), 3- Digital transformation infrastructure (DTI), 4- Innovative approach (IA), 5- Security (S) and 6- Banking industry structure (SBI) Manuscript profile
      • Open Access Article

        2 - Designing a Digital Transformation Strategy Framework for the Road Freight Transportation Industry Focusing on Internet of Things Technology and Data Analytics
        Mehran Ehteshami Mohammad Hasan Cheraghali Bita Tabrizian Maryam Teimourian sefidehkhan
        The current research aims to design the framework of the digital transformation strategy of the road freight transportation industry, focusing on Internet of Things technology and data analytics, and uses the research method of design science. This research is fundament More
        The current research aims to design the framework of the digital transformation strategy of the road freight transportation industry, focusing on Internet of Things technology and data analytics, and uses the research method of design science. This research is fundamental-applied in terms of data type, mixed in exploratory type; According to the time of data collection, it was cross-sectional and according to the method of data collection or the nature and method of the research, it was a survey. Data collection in the qualitative part was done with semi-structured interviews with 20 experts from universities and the road freight transportation industry of Iran who were selected using the purposive sampling method and the principle of saturation. A researcher-made questionnaire was used to collect data in quantitative part and the opinions of 170 employees of this industry who were selected using Cochran's formula and stratified sampling method were obtained. Data analysis was done in the qualitative part with Delphi technique, literature review and coding. In the quantitative part, inferential statistics, one-sample t-test, structural equation modeling, and SPSS and smartPLS software were used. The fifth step of the design science method was done by testing the designed strategy framework in a company in the relevant industry. The results showed that the digital transformation strategy includes two managerial and operational strategies. Also, the consequences, influencing factors, mechanisms, facilitators and obstacles were presented in this framework. Based on the results, among the components of the framework, management strategies need to be further strengthened. Manuscript profile
      • Open Access Article

        3 - Identifying the Key Drivers of Digital Signature Implementation in Iran (using fuzzy Delphi method)
        Ghorbanali Mehrabani Fatemeh Zargaran khouzani
        iThe purpose of this article is to identify and analyze the key drivers of digital signature implementation in Iran with a fuzzy Delphi approach. In terms of practical purpose and in terms of information gathering, the research has benefited from a hybrid approach. The More
        iThe purpose of this article is to identify and analyze the key drivers of digital signature implementation in Iran with a fuzzy Delphi approach. In terms of practical purpose and in terms of information gathering, the research has benefited from a hybrid approach. The statistical community consists of all experts and specialists in the field of information technology and digital signature and articles in this field. The sample size of the statistical community of experts is 13 people who were selected by the purposeful sampling method. 30 articles were selected based on their availability and downloadable, non-technical nature, and relevance to the topic. The method of data analysis was done according to the fuzzy Delphi approach. Validity and reliability were calculated and confirmed using the CVR index and Cohen's kappa test with coefficients of 0.83 and 0.93, respectively. The results prove that the key drivers of digital signature implementation in Iran include 5 main dimensions and 30 concepts, which are 1) security (information confidentiality, information security, sender authentication, document authentication, privacy protection, trust between parties), 2) business (digital business models, communication needs, staff management, organization size, organizational structure, organization resources, organizational culture, top managers, competition ecosystem, e-governance), 3) user (perceived convenience, perceived benefit, consumer behavior, consumer literacy, consumer lifestyle), 4) technical (development of technical infrastructure, systems integration, system complexity, system tanks, design quality, technical speed of certificate production and verification, impermeability of hackers) and 5) Legal (legal licenses, penal laws, legislative body, e-commerce laws). Manuscript profile
      • Open Access Article

        4 - The extent of the effects of Covid-19 on the global patterns of digital transformation
        seyed omid azarkasb Seyed Hossein Khasteh
        Although the corona crisis is a health phenomenon and a disease, over time it has become a super phenomenon that has involved other parts of society. In the current situation, all countries are dealing with this crisis in different ways and trying to control this crisis More
        Although the corona crisis is a health phenomenon and a disease, over time it has become a super phenomenon that has involved other parts of society. In the current situation, all countries are dealing with this crisis in different ways and trying to control this crisis with less damage. As a result, community management has been placed in a strategic situation and a great managerial experiment. With the covid-19 pandemic, there have been global changes in the profitability of startups. The stock market crashed and there was recession and unemployment all over the world. In general, startups in digital markets performed better than traditional industries. Some time later, the digital economy began to adapt according to its original nature, business models changed and digital methods became more powerful than what was predicted, and technological solutions to overcome the challenges of Covid-19 were gradually applied in all industries. Hence, regardless of the current situation, measures related to Covid-19 have the potential to change the market again. The digital world's global response to Covid-19 is now taking place in the three areas of detection, diagnosis and prevention, and treatment, and digital companies' performance in risk and data analytics, health and wellness, crisis management, and education, in response to The Covid-19 pandemic has become more severe. Therefore, for the future, experts are both waiting for risk and looking for opportunities Manuscript profile
      • Open Access Article

        5 - Strategies and Ecosystem Transformations in the Internet of Everything in Malaysia
        Seyed Omid Azarkasb Seyed Hossein Khasteh
        In the digital era, the Internet of Everything (IoE) technology has rapidly become a cornerstone of technological and economic development. Malaysia, as one of the leading and developing countries in Southeast Asia, has examined its preparedness, opportunities, and chal More
        In the digital era, the Internet of Everything (IoE) technology has rapidly become a cornerstone of technological and economic development. Malaysia, as one of the leading and developing countries in Southeast Asia, has examined its preparedness, opportunities, and challenges for adopting and developing this technology through the formulation of its IoT roadmap. Undoubtedly, the IoT roadmap in Malaysia is one of the most comprehensive documents in the study of macro-level Internet of Everything plans. This roadmap provides an analysis of Malaysia's current and future position in the IoT domain, including infrastructure, data and information, security, ecosystem, and talent, followed by a gap analysis. Studies show that the adoption of the next generation of information and communication technology in Malaysia has paved the way for the development of the IoE, outlined opportunities for economic innovation, and facilitated the commercialization of research outcomes by research organizations. The roadmap also emphasizes the importance of balancing development and security in this field, stating that with progress in this domain, Malaysia can emerge as a top hub and regional focal point for IoE development. The younger generation in Malaysia is highly interested in IoE, and they are not only consumers but also creative developers of this technology. This paper highlights Malaysia's recognition as a global pioneer in the IoE technology sector. The country has become a frontrunner in this field through advancements in infrastructure, increased domestic sales and exports, the development of services and platforms, emphasis on innovation, the importance of human resources, and, most importantly, the formulation of a comprehensive and complete IoT roadmap. Malaysia has benefited in two major ways: by deriving new value from technological innovation and gaining a competitive advantage and market share over governments unable to adapt and invest in the IoE market Manuscript profile
      • Open Access Article

        6 - Identifying the Key Drivers of Digital Signature Implementation in Iran (Using Fuzzy Delphi Method)
        Ghorbanali Mehrabani Fatemeh Zargaran khouzani
        Despite the emphasis of researchers and experts on the need to implement digital signatures and the progress of technology towards the digitization of all affairs and electronic governance, Iran is still facing the challenge of implementing digital signatures. The purpo More
        Despite the emphasis of researchers and experts on the need to implement digital signatures and the progress of technology towards the digitization of all affairs and electronic governance, Iran is still facing the challenge of implementing digital signatures. The purpose of this article is to identify and analyze the key drivers of digital signature implementation in Iran with a fuzzy Delphi approach. In terms of practical purpose and in terms of information gathering, the research has benefited from a hybrid approach. The statistical community consists of all experts and specialists in the field of information technology and digital signature and articles in this field. The sample size of the statistical community of experts is 13 people who were selected by the purposeful sampling method. 31 articles were selected based on their availability and downloadable, non-technical nature, and relevance to the topic. The method of data analysis was done according to the fuzzy Delphi approach. Validity and reliability were calculated and confirmed using the CVR index and Cohen's kappa test with coefficients of 0.83 and 0.93, respectively. The results prove that the key drivers of digital signature implementation in Iran include 5 main dimensions and 30 concepts, which are 1) security (information confidentiality, information security, sender authentication, document authentication, privacy protection, trust between parties), 2) business (digital business models, communication needs, staff management, organization size, organizational structure, organization resources, organizational culture, top managers, competition ecosystem, e-governance), 3) user (perceived convenience, perceived benefit, consumer behavior, consumer literacy, consumer lifestyle), 4) technical (development of technical infrastructure, systems integration, system complexity, system tanks, design quality, technical speed of certificate production and verification, impermeability of hackers) and 5) Legal (legal licenses, penal laws, legislative body, e-commerce laws). It is suggested that in the field of digital signature implementation, special attention should be paid to rewriting rules, training users, creating a security culture, and digital signature policymakers should invite knowledge-based companies to cooperate in developing infrastructure and making relevant software competitive. Manuscript profile