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      • Open Access Article

        1 - Model of the relationships between Network Leadership antecedents
        rouhollah sharifi Hasan Alvedari reza rasouli Mohammad Montazeri
        The development of network leadership theory in the field of university activities is an important step towards the development of network literature. Due to the wide range of communication of Payame Noor University with internal and external organizations as well as th More
        The development of network leadership theory in the field of university activities is an important step towards the development of network literature. Due to the wide range of communication of Payame Noor University with internal and external organizations as well as the qualitative and quantitative goals of the university, network leadership is the best leadership style to maximize the control, control and maximum utilization of Payame Noor University's communication capacity.In this regard, the present study has attempted to identify the network leadership antecedents at Payame Noor University and to investigate the causal relationships between these antecedents using Fuzzy DEMATEL technique.This research is applicable in terms of purpose, and descriptive in terms of data collection. In order to collect data we used the viewpoints of experts which selected by purposeful sampling and Sample size for completing the questionnaire of 12 full-time faculty members of Payame Noor University with a minimum associate degree and 10 years of academic background from ten areas of Payame Noor University. After identifying Network Leadership antecedents at Payam-e-Noor University from the literature, to determine the status of causal relations among these factors, Fuzzy DEMATEL technique was used over 6 steps. The results of data analysis showed that among the extracted antecedent from literature, empowerment is the most fundamental factor. Also, the two factors of empowerment and leader proactivity are the most influential factors among other network leadership antecedents at Payam-e-Noor University, and on the opposite side are the most influential indicators, culture and spirit of participation. According to the results of the research, Payam Noor University administrators should pay special attention to empowerment and leader proactivity as the two main factors influencing the implementation and optimal implementation of network leadership. Manuscript profile
      • Open Access Article

        2 - Designing a Strategic Model of the Antecedents of Customer’s Experience in the Tourism Industry
        soghra taghipour Samad Aali Alireza  Bafandeh Zendeh Hakimeh  Niki
        This study sought to identify the antecedents of customers’ experience in the tourism industry using a mixed-method approach. To this end, first, 246 domestic and foreign relevant articles published from 2010 to 2020 were collected in the qualitative phase using the met More
        This study sought to identify the antecedents of customers’ experience in the tourism industry using a mixed-method approach. To this end, first, 246 domestic and foreign relevant articles published from 2010 to 2020 were collected in the qualitative phase using the meta-synthesis method, out of which 52 articles were selected and analyzed via the content analysis method. Then, a questionnaire was developed based on the results of the content analysis conducted on the articles mentioned, applying the opinions of 10 experts and specialists in marketing and tourism. The researcher-developed questionnaire was then administered to 440 Iranian tourists who had traveled to Turkey, Malaysia, Azerbaijan, and UAE over the last five years (2016-2021). On the other hand, each construct of the proposed model was examined in terms of mono-dimensionality through a separate measurement model using Kline's method (2005) to ensure that the factor loading of the indicators and the correlation coefficient between factors do not exceed 0.5 and 0.85, respectively. Then, the reliability and validity of the constructs together with the construct validity, convergent validity, and divergent validity were measured, and Cronbach's alpha, Composite Reliability (CR), and Average Variance Extracted (AVE) were calculated. Finally, the model concerning the tourist experience antecedents was developed. According to the results of the study, a model comprising of four main components, including tourist management, tourism destinations’ management, tourism resource management, and tourism product management were developed based on the antecedents of the tourist experience using a mixed method approach (which is one of the innovations of the study). Manuscript profile
      • Open Access Article

        3 - Exploring the antecedents and consequences of smart good governance using the fuzzy Delphi method (FDM)
        Seyed Abdolrasoul Hosseini Mohammad Ghasemi Nour Mohammad  Yaghubi Habibollah Salarzehi
        Background: The present study aimed to identify the antecedents and consequences of smart good governance using the fuzzy Delphi method (FDM). Method: The present study is a mixed-method study that was conducted using a deductive-inductive approach. It is also an appli More
        Background: The present study aimed to identify the antecedents and consequences of smart good governance using the fuzzy Delphi method (FDM). Method: The present study is a mixed-method study that was conducted using a deductive-inductive approach. It is also an applied study in terms of its objectives and a descriptive survey study in terms of the design and methodology. The research population included all experts in the field of governance. Accordingly, 26 experts were selected based on the principle of theoretical adequacy and using purposive sampling. In the qualitative part of the study, semi-structured interviews were conducted to collect data. In addition, in the quantitative part, a Researcher made questionnaire was used to collect the data. The validity and reliability of the questionnaire were confirmed via content validity and test-retest method. In the qualitative part, the data collected from the interviews were analyzed using ATLAS.ti software and the indexing method. Besides, in the quantitative part of the study, the antecedents and consequences of smart good governance were ranked using the fuzzy Delphi method (FDM). Results: A comparison of the precedents of smart good governance showed that smart technology and data, electronic and smart interaction, rule of law, competent and committed authorities, cyber and smart security, good smart society and citizens, smart management and executive leadership, e-architecture, smart e-government, the quality of laws and regulations, transparent governance, democratic and smart infrastructure, strategies and political stability, the strengthening of civil society, and public awareness were ranked as the most important factors, respectively. It was also shown that efficiency and effectiveness, entrepreneurship, improving quality of life and sustainable development, ethics and morality, equality and inclusive justice, downsizing, successful crisis management, immediate response to challenges, increasing closeness and compassion between government and people, reducing corruption, technological knowledge, reducing work time and administrative processes, and eliminating bureaucracy were the most important consequences of smart good government, respectively. The insights from this study can contribute to establishing smart good governance. Manuscript profile