Exploring the antecedents and consequences of smart good governance using the fuzzy Delphi method (FDM)
Subject Areas :Seyed Abdolrasoul Hosseini 1 , Mohammad Ghasemi 2 , Nour Mohammad Yaghubi 3 , Habibollah Salarzehi 4
1 -
2 - Associate professor, Department of Public Management, Sistan and Baluchestan University, Zahedan, Iran
3 - Professor, Department of Public Management, Sistan and Baluchestan University, Zahedan, Iran
4 - Associate professor, Department of Public Management, Sistan and Baluchestan University, Zahedan, Iran
Keywords: Precedents, Consequences, Governance, Good Governance, Smart Governance, Smart Good Governance ,
Abstract :
Background: The present study aimed to identify the antecedents and consequences of smart good governance using the fuzzy Delphi method (FDM). Method: The present study is a mixed-method study that was conducted using a deductive-inductive approach. It is also an applied study in terms of its objectives and a descriptive survey study in terms of the design and methodology. The research population included all experts in the field of governance. Accordingly, 26 experts were selected based on the principle of theoretical adequacy and using purposive sampling. In the qualitative part of the study, semi-structured interviews were conducted to collect data. In addition, in the quantitative part, a Researcher made questionnaire was used to collect the data. The validity and reliability of the questionnaire were confirmed via content validity and test-retest method. In the qualitative part, the data collected from the interviews were analyzed using ATLAS.ti software and the indexing method. Besides, in the quantitative part of the study, the antecedents and consequences of smart good governance were ranked using the fuzzy Delphi method (FDM). Results: A comparison of the precedents of smart good governance showed that smart technology and data, electronic and smart interaction, rule of law, competent and committed authorities, cyber and smart security, good smart society and citizens, smart management and executive leadership, e-architecture, smart e-government, the quality of laws and regulations, transparent governance, democratic and smart infrastructure, strategies and political stability, the strengthening of civil society, and public awareness were ranked as the most important factors, respectively. It was also shown that efficiency and effectiveness, entrepreneurship, improving quality of life and sustainable development, ethics and morality, equality and inclusive justice, downsizing, successful crisis management, immediate response to challenges, increasing closeness and compassion between government and people, reducing corruption, technological knowledge, reducing work time and administrative processes, and eliminating bureaucracy were the most important consequences of smart good government, respectively. The insights from this study can contribute to establishing smart good governance.
[1] Vymětal, P. (2007). Governance: Defining the concept. Working papers: University of Economics, Prague Faculty of International Relations.
[2] یعقوبی، نورمحمد (1394). مدیریت دولتی: سیر اندیشه های نوین، تهران: سمت، چاپ پنجم.
[3] مقیمی، محمد؛ اعلایی اردکانی، مصطفی (1390). سنجش شاخص های حکمرانی خوب و نقش دولت الکترونیک در ارتقای آن. مدیریت تکنولوزی اطلاعات، 3 (8)، 188-171 .
[4] Van Donge, J. K. (2008). The Plundering of Zambian Resources by Frederick Chiluba and his Friends: A Case Study of The Interaction Between National Politics and The International Drive Towards Good Governance. Published by Oxford University Press on behalf of Royal African Society.
[5] امام جمعه زاده، سید جواد؛ شهرام نیا، امیرمسعود؛ صفریان گرمه خانی، روح الله (1395). الگوي حكمراني خوب: جامعه همكار و دولت كارآمد در مديريت توسعه. فصلنامه تخصصي علوم سياسي، 12 (36)، 40-7 .
[6] Pereira, G. V., Parycek, P., Falco, E., & Kleinhans, R. (2018). Smart governance in the context of smart cities: A literature review. Information Polity, 23(2), 143-162. https://doi.org/10.3233/IP-170067.
[7] Kaufmann, D. (2009). Aggregating governance indicators. Policy Research Working Paper. 5(2195), 13-6.
[8] ادیانی، سید یونس. ( 1396). فن حکمرانی: فن توسعه انسانی، دفتر مطالعات بنیادین حکومتی، تهران، مرکز پژوهش های مجلس شورای اسلامی، چاپ اول، 114-1 .
[9] The World Bank, (2006) "A decade of measuring the quality of governance. ," The World Bank, Washington, DC.
[10] Kaufmann Daniel & Kraay Aart. (2013). Governance Indicators: Where Are We, Where Should We Be Going? Policy Research Working Paper 4730, p. 4 .
[11] منتظري، محمد؛ بهمنی، اکبر؛ فتحی زاده، علیرضا (1397). الگوي حکمرانی خوب از دیدگاه نهج البلاغه: گامی در جهت تبیین الگوي اسلامی ایرانی پیشرفت. مطالعات الگوي پیشرفت اسلامی ایرانی، 6 (11)، 155-133 .
[12] Furio Cerutti (2017). Conceptualizing Politics: An Introduction to Political Philosophy, Routledge, p. 17 .
[13] Bevir, M. (2013) "Governance: A Very Short Introduction," Oxford University Press, Oxford, UK.
[14] Hufty, M. (2011) "Investigating Policy Processes: The Governance Analytical Framework (GAF)," in Research for Sustainable Development: Foundations, Experiences, and Perspectives.
[15] Smith, D. & Politowski, D. (2008). Good Governance as Risk-Based Management Systems Approach to Internal Control. Second Edition, London, Published BSI.
[16] Fukuyama, F. (2016). Governance: What do we know, and how do we know it? Annual Review of Political Science, 19, 89–105.
[17] Praveen, K. (2008). Public Sector Governance Reform: The World Bank’s Framework. International Journal of Public Sector Management, (21)5: 556-567.
[18] KASK, O. (2014). Partnership Agreement between the States of the African, Caribbean and Pacific group of States on the one part, and the European Community and its member States on the another part, available at: http://ec.europa.eu/development/icenter/repository/agr01_en.pdf.
[19] Dijkstra, G. (2017). Aid and good governance: Examining aggregate unintended effects of aid. Evaluation and Program Planning, 68, 225-32.
[20] Kaufmann, D., Kraay, A., & Mastruzzi, M. (2010). The worldwide governance indicators: Methodology and analytical issues. Working Paper No. 5430. Washington, DC: The World Bank.
[21] Dhaoui, Iyad, (2019) Good governance for sustainable development. MPRA: Munich Personal RePEc Archive https://mpra.ub.uni-muenchen.de/92544/ MPRA.
[22] Latif, K. F., & Williams, N. (2017). Team effectiveness in Non-Governmental Organizations (NGOs) projects. Evaluation and Program Planning, 64, 20–32. doi:10.1016/j.evalprogplan.2017.05.004 .
[23] قبادی، خسرو (1398). تعیین و الویت بندی شاخصهای نقش نهادهای مدنی در کارآمدی دولت. سیاست نظری، 25، 205-223 .
[24] Yuanni Wanga, H.; Caoa, Y. Y.; Ruilian, Z. (2020). Empowerment through emotional connection and capacity building: Public participation through environmental non-governmental organizations. Environmental Impact Assessment Review, 80, 1-9 .
[25] Sharma, Sujeet Kumar (2015). Adoption of e-government Services:The role of service quality dimensions and demographic variables. Transforming Government:People,Process and Policy, Vol.9,No.2, pp: 207-222.
[26] Un-Habitat. (2006). “The Global Campaign on Urban Governance”. www.un habitat.org.
[27] عبادی، نغمه، پیران نژاد، علی (1393). حکمرانی الکترونیک در شهرداری‌ها: مطالعه پورتال شهرداری‌های کشور، مدیریت دولتی، شماره 2، ص 265-288 .
[28] تقوا، محمدرضا؛ تقوی فرد، محمدتقی؛ معینی، علی؛ زین الدینی، محمدرضا (1396). مدلي براي دولت هوشمند: تبيين ابعاد دولت هوشمند با استفاده از روش فراتركيب، فصلنامة مطالعات مديريت كسب و كار هوشمند، 6 (21)، 131-168.
[29] Jiménez C.E. (2013) "Smart Governance: An approach to smart governance", Perspective Journal.
[30] رستم زاده، نادر؛ افشاری، مصطفی؛ علم، زهرا؛ و قربانی، سعيد. ( 1398). ارائة مدل حکمرانی خوب الکترونيک در وزارت ورزش وجوانان. مطالعات مدیریت ورزشی، 11 (56)، 62-43 .
[31] Commission of the European Communities. (2003). The role of E government for Europe's future. Boston: Olympic Publications.
[32] Lin, B. (2011). Information technology capability and value creation. Journal of Technology in Society, 29(1), 93-106.
[33] Lynn L. E., Heinrich C. J., Hill C. J. (2000) "Studying governance and public management: Challenges and prospects", Journal of Public Administration Research and Theory, 10 (2), 233-262.
[34] Mooij J. (2003)"Smart governance? Politics in the policy process in Andhra Pradesh", India. ODI Working Papers, 228. Available from .http://www.odi.org.uk/resources/download/1793.pdf.
[35] Chourabi H., Nam T., Walker S., Gil-García J. R., Mellouli S., Nahon K. & et al (2012) Understanding smart cities: An integrative framework. 2012 45th Hawaii International Conference on System Sciences, pp. 2289-2297, Hawaii: IEEE .
[36] Zwahr, T., & Finger, M. (2010). Enhancing the e-governance model: Enterprise architecture as a potential methodology to build a holistic framework. Available at: https://pdfs.semanticscholar. org/e99d/ 40796f84248ed8227734fa99abfee31b2409.pdf(Accessed 14 July 2018).
[37] Gronlund, A., & Horan, T. A. (2004). Introducing e-gov: History, definitions and issues. Communications of the Association for Information Systems, 15(4), 32-7.
[38] Estevez, E., & Janowski, T. (2013). Electronic governance for sustainable developmentconceptual framework and state of research. Government Information Quarterly, 6(30), 21-8.
[39] Ministry of Communication & IT. (2010). Business intelligence and e-governance. National Informatic Centre of Department of Information Technology of Ministry of Communication & IT. New Delhi: Ministry of Communication & IT Publications.
[40] Periakaruppan, P. (2010). Implementation of e-governance in Madurai city municipal corporation. M A Thesis. Kamaraj University.
[41] مردانی، محمدرضا؛ منصوری، الهه (1395). شناسایی شاخص هاي کلیدي هوشمندسازي نهادهاي حاکمیتی دولت (مطالعه موردي: وزارت کشور)، فصلنامه توسعه اجتماعی (توسعه انسانی سابق)،10 (4)، 196-171 .
[42] Micera, R., Presenza, A., Splendiani, S., & Del Chiappa, G. (2013). SMART Destinations. New strategies to manage tourism industry. In International Forum on Knowledge Asset Dynamics IFKAD (2013)(págs. 1405-1422). Zagreb: IFKAD. Recuperado el (Vol. 19).
[43] McAfee, A., Brynjolfsson, E., Davenport, T. H., Patil, D. J., & Barton, D. (2012). Big data: the management revolution. Harvard business review, 90(10), 60-68.
[44] Sulaiman, AhmadNizam,Farid,T. Meldi Kesuma, Iskandarsyah Madjid, Ridha Siregar (2020). The Role of Good Government Governance Principles in Enhancing the Performance of Public Organization in Aceh, Indonesia. Advances in Social Science, Education and Humanities Research, volume 292.
[45] Rathin Biswas, Arnab Jana, Kavi Arya, Krithi Ramamritham (2019). A good-governance framework for urban management. Journal of Urban Management 8 (2019) 225–236.
[46] Abdul Rahim (2019). Governance and Good Governance- A Conceptual Perspective. Journal of Public Administration and Governance, 2019, Vol. 9, No. 3.
[47] Haliah and Nirwana (2019). The development of good governance model for performance improvement. International Journal of Excellence in Government, Vol. 1 No. 1, pp. 21-36.
[48] Gil-Garcia, J. R., Helbig, N., & Ojo, A. (2014). Being smart: Emerging technologies and innovation in the public sector. Government Information Quarterly, 31, 11-18.
[49] Dewi Mutiara, Siti Yuniarti and Bambang Pratama (2018). Smart governance for smart city. Earth and Environmental Science 126 (2018) 012073.
[50] Zaheer Allam and Peter Newman (2018). Redefining the Smart City: Culture, Metabolism and Governance. Smart Cities 2018, 1, 4–25.
[51] Creswell JW. (2012). Educational research: Planning, conducting, and evaluating quantitative and qualitative research.Boston: PearsonPublication.
https://pdfs.semanticscholar.org/e99d/40796f84248ed8227734fa99abfee31b2409.pdf
(Accessed 14 July 2018).
[52] Saldena, J. (2013). The coding manual for qualitative researchers. Translate by Guywan, A., Scientific and Cultural Publishing Company.
