مديريت دانش

Open Access Article

1 - Developing Customer Knowledge Management Process Model Using Customer Relationship Management Systems
Maryam Ashoori Mona Sharif khani Mohammad Jafar Tarokh

In recent years, many companies have integrated the activities of customer relationship management with knowledge management together as one concept. In fact, the principal reason for the mentioned integration is that the knowledge management plays a key role in the cus More

In recent years, many companies have integrated the activities of customer relationship management with knowledge management together as one concept. In fact, the principal reason for the mentioned integration is that the knowledge management plays a key role in the customer relationship management. The potential of bilateral relationship between these two fields and also the critical function of knowledge management in success of customer relationship management, has attracted the attention of researchers to this matter recently. The term of “customer knowledge management” is the combination of knowledge management and customer relationship management. The customer knowledge management requires applying different approaches through considering wide variety of key variables in these fields. The considered key variables for each customer knowledge management model are different according to its model. Generally, many models have been presented for customer knowledge management, including conceptual, process and system model. In this paper, we intend to develop process model which achieved from combination of business engineering model, six business processes based on customer relationship management systems, and four aspects of knowledge management in principle business activities, namely marketing, sales and services. Manuscript profile

Open Access Article

2 - The Impact of Knowledge Management on Organizational Innovation
Hasan Dehghani

Today, organizations are in a dynamic and competitive environment and increasingly need for bolstering up their innovation capabilities by attention to valuable knowledge and power ofcreation and use of it. Knowledge management is very important in any organization, bec More

Today, organizations are in a dynamic and competitive environment and increasingly need for bolstering up their innovation capabilities by attention to valuable knowledge and power ofcreation and use of it. Knowledge management is very important in any organization, because organizational innovation does not evolve without dynamic and collaborative knowledge management. Traditional knowledge management systems have been trying to capture formal explicit knowledge management. They could not be successfull in unlocking tacit (implicit) knowledge in the minds of employees. Today, knowledge management 2.0 is based on web 2.0 with enphasis on socialization, collaboration and interaction between people. It tries to capture the largest and most valuable distributed database in any organization, implicit knowledge that is stored in the mind of employees. Each organization which is based on knowledge management 2.0 and social capital, is called an organization 2.0 (enterprise 2.0). It obliterates official controlling and hierarchical order and focuses on socialization and collaboration of mass employees for organizational innovation through social networks. This paper tries to introduce implications of web 2.0 on organizational transforming arising by creation of knowledge management 2.0 in organization 2.0. It assists managers in understanding the leverage roll of social knowledge for development of organizational innovation. Manuscript profile

Open Access Article

3 - Knowledge Management as a Model for Managing Knowledge-Based Firms in Science & Technology Park
Zinat Eizadian Bizhan Abdollahi Valimorad Kiani

Success in organizations is based on knowledge management, both the physical and financial resources. The new realities of business world are knowledge-based companies and organizations applying creativity and innovation. Science parks are important strategy to support More

Success in organizations is based on knowledge management, both the physical and financial resources. The new realities of business world are knowledge-based companies and organizations applying creativity and innovation. Science parks are important strategy to support knowledge-based firms. After constructing companies it is very important how to manage them. So the organization task is to provide favorable condition for knowledge management. Nowadays the challenge is how managers develop employee's minds in knowledge based organizations. Knowledge management (KM) is the process of capturing, developing, sharing, and effectively using organizational knowledge. It refers to a multi-disciplined approach to achieving organizational objectives by making the best use of knowledge. Institutionalization of knowledge management in science parks lead to improvement of their performance. Knowledge plays an important role in activating employees and organization. Gradually physical and financial capitals are replaced with intellectual capitals. The study suggests science parks managers should use new and suitable knowledge management models to improve their competitive advantage in order to mange knowledge and intellectual capitals to maintain sustainability in area of industry and society. Manuscript profile

Open Access Article

4 - Determination and Prioritization of Barriers to Knowledge Sharing at Universities and HEIs; Case study: Imam JAVAD University College
Daruosh Pourserajian Mozhgan Soltani Aliabad Mohammad Saleh Oliua

The aim of this study is to investigate and identify the barriers to knowledge sharing at a high education institute as one of the necessary steps in implementation of the process of knowledge management at universities and HEIs. On the one hand, higher education is the More

The aim of this study is to investigate and identify the barriers to knowledge sharing at a high education institute as one of the necessary steps in implementation of the process of knowledge management at universities and HEIs. On the one hand, higher education is the base of development and the main focus of human recourses enrichment in societies, Therefore implementation of knowledge management in this field is one of the basic requirements and a powerful tool for improving knowledge-based societyS as one of the elements of country’s development vision. On the other hand, by changing the slogan “knowledge is power” to “knowledge sharing is power”, knowledge sharing and extending it in organizations, between organizations and different systems has become the main process and orientation inside organizations concerning knowledge management. Therefore creating a comprehensive vision concerning the challenges and barriers of knowledge sharing and a proper understanding of its facilitators in HEIs and universities seems necessary as a pre-requisite in reaching the goals of knowledge management in the field of higher education in the country. In this regard, 29 key factors in knowledge sharing process inside organizations in 5 main categories of human resources, organizational culture, structure, systems and technology and leadership strategies have been determined and as a case study, relationships between main factors and priority of each of the mentioned factors in 5 categories have been presented at Imam Javad University College. Manuscript profile

Open Access Article

5 - Assessing the Current Status of Knowledge Management Based On Building the Foundations of Knowledge Management
Noshin Kazemi nejad Faezeh Mehranfar Seyede Saba Bagheri

Today knowledge is considered as some institutional asset and management is of great importance. Knowledge-oriented development has been the framework for social, cultural and economic development plan. So it is expected that the education organizations recognize knowle More

Today knowledge is considered as some institutional asset and management is of great importance. Knowledge-oriented development has been the framework for social, cultural and economic development plan. So it is expected that the education organizations recognize knowledge as some institutional asset and take measures to manage it. Throughout the present article, which is a part of findings of a research plan at Social Sciences, Economics, and Management faculties of Alzahara University, efforts have been made in order to investigate into the present status of the mentioned faculties. Reviewing the current status of knowledge management can pave the way for further planning particularly at Alzahra University. Manuscript profile

Open Access Article

6 - Typology of Science & Technology Parks with Knowledge Management Trend
Saeid Kharghani Mino Selseleh

Lack of integration between research and technology, and the gap between scientific ideas and goods & services, are clear facts of todays life. Developed countries have invited creative solutions to overcome such challenges. Science and Technology parks are among them, More

Lack of integration between research and technology, and the gap between scientific ideas and goods & services, are clear facts of todays life. Developed countries have invited creative solutions to overcome such challenges. Science and Technology parks are among them, which have critical roles in integrating knowledge management loops (including creation, sharing, and applying) in the cycle of knowledge management. Science and Technology parks enable the companies to apply immediately the knowledge which has been created by the knowledge workers and scientists. In this article after reviewing the knowledge management literature, Science and Technology parks typologies is under survey. The relation between this typologies and entrepreneurship and the common points among different Science and Technology Parks are the next points. The final review is about the outcomes of applying knowledge management procedure in the Science and Technology parks. Manuscript profile

Open Access Article

7 - Knowledge Management and Economic Aspects
Gholamreza Malekzadeh

One of the most important challenges in acceptance and implementing Knowledge management philosophy in knowledge based and technological organizations is to answer some questions such as :“what is the rate of Return on investment (ROI)?” , “how we can calculate it?” and More

One of the most important challenges in acceptance and implementing Knowledge management philosophy in knowledge based and technological organizations is to answer some questions such as :“what is the rate of Return on investment (ROI)?” , “how we can calculate it?” and “What are consultant and education costs for establishing new managerial and organizational structures?” In this article some of financial aspects of Knowledge management including ROI calculations and time value of knowledge will be discussed. Also costs of establishing and developing information infrastructures, overhead costs, tangible and intangible costs and assets and investing methods in new technologies will be considered. Manuscript profile

Open Access Article

8 - Knowledge Management; Theories, Technologies and Approaches
Hamid Shafiuzadeh

Knowledge management as an academic discipline evolved from the thinking of experts such as Peter Drucker in the 1970s, Karl- Erik Sveiby in the late 1980s, and Nonaka and Takeuchi in the 1990s. This paper places Knowledge Management in a historical perspective, frames More

Knowledge management as an academic discipline evolved from the thinking of experts such as Peter Drucker in the 1970s, Karl- Erik Sveiby in the late 1980s, and Nonaka and Takeuchi in the 1990s. This paper places Knowledge Management in a historical perspective, frames some of the key technologies and approaches to it, and highlights some of the new opportunities within Knowledge Management. If managers ignore the importance of strategies of knowledge management, their organization will not succeed. Manuscript profile

Open Access Article

9 - An Investigation of Failure Factors Influencing Knowledge Management in Organizations
Mona Golchin pour

Knowledge Management is somehow the corporations hidden assets. This process includes creation, achievement, storing, and distribution, sharing and finally applying the knowledge. Nowadays, in the rapid international market, the success will be not achieved by tradition More

Knowledge Management is somehow the corporations hidden assets. This process includes creation, achievement, storing, and distribution, sharing and finally applying the knowledge. Nowadays, in the rapid international market, the success will be not achieved by traditional work force, investment and the land, but it will stem from work forces ideas means knowledge - the vital new source. In this paper, by a case study, we try to find out right answers to these questions; whether establishing knowledge management is always successful and what are the main causes of failing knowledge management in corporations? Manuscript profile

Open Access Article

10 - Assessment of Knowledge and Ability of Knowledge Workers in Knowledge Based Organizations using Shannon Human Potential Model
Abass Afrazeh Mohammad Alimoradi Sajad Golmohamadi

10.7508/jstpi.2016.02.001

Creativity appearance in organizations surprisingly affects in successful solving of problems, their survival, and reaching to desirable point of competitiveness and industrial productivity. In one side industrial organizations with decentralizing approach from organiza More

Creativity appearance in organizations surprisingly affects in successful solving of problems, their survival, and reaching to desirable point of competitiveness and industrial productivity. In one side industrial organizations with decentralizing approach from organizational structure in the form of giving authority from managers to lower levels are going to reach to economical efficiency, creativity and finally to a higher productivity. In this article looking at Hanson Theory about decentralizing strategies, we have identified equifinality (using different technologies, methods, and resources for reaching to a creatively predetermined and great result) as a loosely strategies of decentralization. Considering researches have been done in a context of creativity and equifinality as a Decentralized Management Approach, we can see lots of researchers referred to the importance necessity of this phenomenon as a one of open system characteristics to intensify creativity, competitiveness’ prosperity, and productivity. But a comprehensive research has not been observed in related with correlation of creativity and equifinality in industrial organizations’ subject in a special case. In this research with using content Analysis method, a new category of equifinality usages in organization that causes creativity results, have been attempted to represent by surveying the past studies in relation with “decentralized management and equifinality” and “equifinality and creativity”. With revision and surveying the theories of different researchers in relation with the subject of decentralized management, equifinality and creativity, research's result subdivided in two dimensions accompanied with its components namely “equifinality and work process”, and “equifinality and structure”. Manuscript profile

Open Access Article

11 - Investigation of Effective Factors on Implementing the Knowledge Management in Central Office of Jahad Daneshgahi
Abbas Hosseinpour mohammad bagher alipour

10.7508/roshdefanavari.2018.14.006

The aim of this article is to identify effective factors on implementing the knowledge management in central offices of Jahad Daneshgahi. Research community is included of all managers and experts in which 132 people of this society are selected based on Chochran Formul More

The aim of this article is to identify effective factors on implementing the knowledge management in central offices of Jahad Daneshgahi. Research community is included of all managers and experts in which 132 people of this society are selected based on Chochran Formula. The research method is applicable and descriptive and the cronbach’s alpha is used for determining the reability of the research instruments. In this level,the cronbach’s alpha of independent variable of effective factors is equal to 97% and the dependent variable of implementing the knowledge management is equal to 95% that shows the desired level of the reliability for the research instruments. Data are analyzied within two descriptive and analytical levels based on spss software. Reseach assumptions are related to investigating the effects of each dimensions of IT, organizational structure, organizationa culture, motivation and managerial factors on the implementing the knowledge management that allof them are confirmed. Findings show that all effective factors have a direct relationship with implementing the knowledge management. The highest effect is related to the motivation and then IT, organizational culture and then managerial factors. The lowest level is related tothe organizational structure. Manuscript profile

Open Access Article

12 - Assessment of Non-prosperity Reasons of Knowledge Based Approaches in Public Organizations
غلامرضا بردبار

Today, due to increasing growth of economic based knowledge, knowledge is a critical factor for the success of organizations and, its Successful management helps the organization to provide effective services. In this regard, the knowledge based approaches in the organi More

Today, due to increasing growth of economic based knowledge, knowledge is a critical factor for the success of organizations and, its Successful management helps the organization to provide effective services. In this regard, the knowledge based approaches in the organizations may be failed consistently. Therefore, this study aims to identify and ranking the reasons of knowledge-based approaches failure. This study methodology is descriptive-analytic, and also applicable, and has used a questionnaire to data gathering. Statistical society includes staffs of electrical Company in Yazd. In order to aim of study, the theoretical bases and background reviewed and reasons of failure indentified, after interview with experts. Then, these factors divided to four dimensions by Factor Analyze method. Eventually, these four dimensions ranked based on Factor Analyze outcomes that the results had show main reason of Knowledge Management failure is technology. Fuzzy Topsis Technique had support this ranking Manuscript profile

Open Access Article

13 - A conceptual knowledge management model based on intellectual capital and project management knowledge in project based organizations (A case study in petrochemical industry)
عبدالکريم سباعي

The Lack of project knowledge management in projects results in organizational knowledge fragmentation and loss of organizational learning. Due to importance of knowledge management in project based organizations, a knowledge management model with six hierarchical-level More

The Lack of project knowledge management in projects results in organizational knowledge fragmentation and loss of organizational learning. Due to importance of knowledge management in project based organizations, a knowledge management model with six hierarchical-levels is presented in this article indicating the time line for knowledge management and the extent of knowledge to be captured, acquired and shared. Level zero is equivalent to post-project reviews. Since the potential value of reuse of incident knowledge is declining over time, it is proposed in the second level to manage planning and implementation (execution, control and monitor) knowledge during each project phase respectively, conveying the concept of time value of the knowledge. The third level encompasses ten knowledge management areas in project management. The fourth level shows that the relationship between KM model dimensions and organizational intellectual capital. Knowledge maps role is apparent in fifth level. Finally, an implementation roadmap, including ten steps is presented. Since the proposed roadmap has its root in concepts and features of the proposed KM model, it could facilitate implementation of the KM model in project based organizations and lead to in-time knowledge management, project cost reduction and flourishing organizational learning. The research conducted in a project based organization in private sector, playing an active role in a wide range of services; engineering, procurement, installation, construction and commissioning in oil, gas and petrochemical projects. Manuscript profile

Open Access Article

14 - Relation between Knowledge Management and Effectiveness of Small and Low-Tech Enterprises
سعيد حسين رفيعي سمانه همايوني حبيب‌الله طاهرپور كلانتري

Along with development in management literature, several solutions have been introduced to improve the effectiveness of organizations. Knowledge management as one of these solutions has been widely considered and using it, as a new method, is one of the organization’s n More

Along with development in management literature, several solutions have been introduced to improve the effectiveness of organizations. Knowledge management as one of these solutions has been widely considered and using it, as a new method, is one of the organization’s necessities. But firstly this point should be mentioned that prior to the current development of knowledge management literature, knowledge management existed in organizations in traditional ways for years and should be considered in any new development in this field. Secondly, it has been observed that sometimes knowledge management new solutions are considered independent from their roles in organization effectiveness and KM comprehensive systems are recommended by management consultants as a definite effectiveness promotion solution. This article reflects the results of a research that has been conducted with two main goals, in organizations with small size and low technology level. First, study the level of knowledge management, in its traditional form in these organizations. Second, study the relationship between KM and effectiveness of these organizations. Manuscript profile

Open Access Article

15 - Readiness Assessment Framework for Knowledge Management Implementation
پيمان اخوان مهران کرمي

Regarding the fact that most failures in implementation of knowledge management have roots in unpreparedness of organizations; assessing organizations readiness has not significantly been regarded. Previous studies had a great deal of gaps and limitations. They had just More

Regarding the fact that most failures in implementation of knowledge management have roots in unpreparedness of organizations; assessing organizations readiness has not significantly been regarded. Previous studies had a great deal of gaps and limitations. They had just been looking for effective factors on readiness for implementing of knowledge management through case studies more than other subjects; however, an operational and integrated framework has not been among their findings. This research introduces steps for implementing readiness assessment by offering operational framework. Some guidelines are also offered for compensating limitations and filling the gaps found in previous studies. In order to validate the results and the suggested framework we have received opinions of experts and they have been analyzed using appropriate statistical tools. Results of this analysis indicate general agreement and consensus of experts on the authenticity of suggested framework Manuscript profile

Open Access Article

16 - Identification and Ranking of Factors affecting the implementation of Knowledge Management by using ISM model
آمنه کیارزم

Nowadays, knowledge has essential role in achieving strategic objectives and gain competitive advantage. Knowledge should be managed like any other organizational resource. Therefore, one of the most important considerations in order properly implement the knowledge man More

Nowadays, knowledge has essential role in achieving strategic objectives and gain competitive advantage. Knowledge should be managed like any other organizational resource. Therefore, one of the most important considerations in order properly implement the knowledge management process, is the identification and Ranking of the factors affecting the implementation of knowledge management. In this research, to identify organizational factors affecting the proper implementation of knowledge management, review of the literature was performed and then interpretive structural modeling was used for defining the relations between dimensions and Indicators of effective on implementation of Knowledge Management. The results show that the model contains seven elements: organizational culture, technology, organizational structure, strategy, human resources, leadership and benchmarking. Benchmarking and then technology have the highest driving power, and there are also less dependent on ot her factors, so it is necessary for the successful implementation of knowledge management, they should be given the utmost attention. After that, strategy, structure and leadership have higher driving power and dependence. On The fourth level, culture and human resources are, that have the least driving power and highest dependence. Manuscript profile

Open Access Article

17 - Review and explain of the causal role of Knowledge Management in effectiveness of the Learning Organization (Case Study; Iran University of Science & Technology / IUST)
مرضیه باقری

In this study, the goal was to examine and explain the causal role of knowledge management in the effectiveness of the learning organization. Methods of survey research and data collection tool was the questionnaire. A comprehensive questionnaire to measure effectivene More

In this study, the goal was to examine and explain the causal role of knowledge management in the effectiveness of the learning organization. Methods of survey research and data collection tool was the questionnaire. A comprehensive questionnaire to measure effectiveness of the organization - has been designed and implemented according to The four functions of social system model of Parsons (Adaptation, Effectiveness,Unity and coherence, Stability & Maintain patterns), and Knowledge Management –was designed and employed according to Nonaka and takeuchi’s model. Data collected from the teaching staff of the University of Science and Technology.According to the analysis of research data, and the causal relationship between two variables, a positive meaningful relationship between KM Elements (Socializing, externalizing, combination, internalization) and the effectiveness of the learning organization was identified, and the direction of the relationship was detected of KM towards the learning organization. Also our findings indicated that demographic factors (Age, Work experience, Education level, Employment status, Position) of the above equation, have significant impact, Where as Gender has no effect. Manuscript profile

Open Access Article

18 - Improvement of mining association rules in selecting knowledge groups in the project team with using data mining techniques combined by TOPSIS technique
skch skch Ahmad نورنگ majid hasani دانيال بيدگلي

The role of knowledge management in project management is important and appropriate implementation of this is fairly effective in the efficiency of project management. Identification and using of knowledge groups is one of the principal components of knowledge manageme More

The role of knowledge management in project management is important and appropriate implementation of this is fairly effective in the efficiency of project management. Identification and using of knowledge groups is one of the principal components of knowledge management. Using association rules to identify the relationship between knowledge groups of the project team can improve and increase utilization of knowledge groups. In order to discover association rules between variables, there are different methodologies that can lead to different results. In this study considered utilization of three methodology to discovery initial of association rules in knowledge groups between project team members.The identified basic rules are checked with multi-criteria decision making technique and then classified. The results of this study as for utilizing a combination of methodologies of discovering the association rules and final classificating rules with TOPSIS technique can introduce the association rules among knowledge groups in project teams that these results lead to the promotion of knowledge management performance in project management. Manuscript profile

Open Access Article

19 - An appropriate model for knowledge management to enhance a R&D department in a manufacturing industry
Masoud Latifian Reza Tavakoli Moghadam Taghi Torabi

In this paper, the subject of knowledge management and research & development (R&D) is discussed a little in manufacturing and industrial companies; therefore, more studies in this field are needed. It is the first time that such study is carried out in Iran. At first, More

In this paper, the subject of knowledge management and research & development (R&D) is discussed a little in manufacturing and industrial companies; therefore, more studies in this field are needed. It is the first time that such study is carried out in Iran. At first, the literature of the relevant subject and different models of knowledge management and R&D is considered and then two models out of the existing models after consulting with experts, university professors and examining the specifications of the company are selected. Additionally, two questionnaires (general& specialized) are designed by the some experts and academic professors. The goal of the general questionnaire is to consider the effect of elements of knowledge management on the R&D department. At first, the research hypotheses are examined and then an analytical hierarchy process (AHP) method is utilized to prioritize the elements and technologies of the R&D department. The obtained results show that creation formation and educational technology have the highest effect, respectively. Manuscript profile

Open Access Article

20 - Build, reliability and validation of Knowledge Management questionnaire based on the model of Nonaka and Take Uchi in Payam Noor University
abbas abbas por mohamad reza nili ahmad abadi esmat momeni Farhad Kianfar

The purpose of this study was to construct reliability and validity of Knowledge management questionnaire scale among faculty members of Payam Noor University. In this research, due to the wide extent of the statistical society of this university and the uniformity of t More

The purpose of this study was to construct reliability and validity of Knowledge management questionnaire scale among faculty members of Payam Noor University. In this research, due to the wide extent of the statistical society of this university and the uniformity of the organizational and educational structure of this university in the country, the faculty members of the centers and units of Payam Noor University of Khuzestan province in the academic year of 2016-2017 were selected as the statistical population of this research. Was studied in this research, a scale has been prepared based on the Knowledge Management Model of Nonaka and Take uchi, which evaluates the status of knowledge levels and its conversion processes. This scale was distributed electronically and in a presence among 171 faculty members of 31 centers and Payam Noor University of Khuzestan province. Cronbach's alpha coefficients were used to measure the reliability of the scale and its value was 0.84 for the whole scale. The factual and content validity of the scale was confirmed by 5 experienced experts. In order to assess the construct validity, factor analysis was also performed using principal components along with Varimax rotation. The extent of the explanation of the variance of variables for the eight factors extracted is 66/77 of the total variable variance. Also, the other results of the study and the construction of the current questionnaire are that the questionnaire is prepared in such a way that it can identify the centers of knowledge production and how to distribute information and knowledge in the target society. In fact, questionnaire questions can set the ideal, purpose, and ideal of an organization in such a way that the organization can achieve its purpose according to their implementation. Manuscript profile

Open Access Article

21 - Comprehensive Design Of Empowering Human Resources Using Knowledge Management (Case Study I.R.I Customs)
محمد سعید پوررضا mohamadAli sarlak Ali Jamshidi

Summary Human resources are the most valuable resource of an organization that can shape the competitive advantage of today's organizations to cope with widespread environmental changes. Powerful human resources are the winners of today's organizations. The purpose of More

Summary Human resources are the most valuable resource of an organization that can shape the competitive advantage of today's organizations to cope with widespread environmental changes. Powerful human resources are the winners of today's organizations. The purpose of this research is to achieve and design a comprehensive human resource empowerment model with the help of knowledge management in the Islamic Republic of Iran Customs. In this study, the qualitative research method (Delphi) was used and the opinion of Islamic Republic of Iran Customs experts and academic experts in the fields of knowledge management and human resources empowerment were used. This method was performed in three rounds and two dimensions, ninety components and sixty-six indices were identified. Also, Delphi process was extracted after removing two-dimensional low-average components, nineteen components and forty-six indices for model design. After determining the weights of each of the components and indices, the highest ranked indices in each component were selected to design the final model and the final model was designed. Manuscript profile

Open Access Article

22 - Investigating the Relationship between Knowledge Management Processes and Factors Affecting Human Resources Empowerment
mohammadsaeed POUR REZA mohamadAli sarlak Ali Jamshidi

Summary Human resources are the most valuable resources of an organization that collect and store in their minds as experiences, experiences, trends, solutions, initiatives, etc. as a knowledge base. When this knowledge was implicitly and explicitly taken out of the ha More

Summary Human resources are the most valuable resources of an organization that collect and store in their minds as experiences, experiences, trends, solutions, initiatives, etc. as a knowledge base. When this knowledge was implicitly and explicitly taken out of the hands of the organization and managed, It can be fruitful and can help achieve organizational goals. This happens during the knowledge management process. The process of identifying, producing, disseminating, integrating, and applying the right knowledge at the right time by the right person in the knowledge management organization. This article attempts to describe and define knowledge management and the relationship between knowledge management and human resource empowerment while explaining the impacts of knowledge management on human resource empowerment. Summary Human resources are the most valuable resources of an organization that collect and store in their minds as experiences, experiences, trends, solutions, initiatives, etc. as a knowledge base. When this knowledge was implicitly and explicitly taken out of the hands of the organization and managed, It can be fruitful and can help achieve organizational goals. This happens during the knowledge management process. The process of identifying, producing, disseminating, integrating, and applying the right knowledge at the right time by the right person in the knowledge management organization. This article attempts to describe and define knowledge management and the relationship between knowledge management and human resource empowerment while explaining the impacts of knowledge management on human resource empowerment. Manuscript profile

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