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      • Open Access Article

        1 - Providing a Model for Evaluating Knowledge Management Systems Using Balanced Scorecard at Pars Khodro Company
        Behzad Hasani ٌRocxana Fekri
        The purpose of this research is to identify and prioritize the criteria of knowledge management systems using BSC. The research method is descriptive-survey and the type of applied developmental research is Friedman and AHP ranking tracking method. Statistical populatio More
        The purpose of this research is to identify and prioritize the criteria of knowledge management systems using BSC. The research method is descriptive-survey and the type of applied developmental research is Friedman and AHP ranking tracking method. Statistical population included all experts and top managers of Pars Khodro Company (157 people) and sample size was 111 people based on Cochran formula. Data were collected using a questionnaire designed by previous studies and expert opinions. Content validity index (CVR) was used to determine the validity of the questionnaire and Cranach’s alpha coefficient of 0.728 was used to determine its reliability. Data were analyzed using SPSS and EXPERT CHOICE statistical software. The results showed that: BSC's vision is financial, customer, growth and learning and internal processes respectively. From the financial point of view, the CEO's financial knowledge is the highest and avoidance of duplication of costs is the lowest, and from the customer's perspective, the highest priority is to improve the quality of customer service and the customer's least. And change in the system is the least important of the improvements, and lastly, the internal process view has the least degree of effectiveness of the system in achieving the most desirable organizational objectives and document size. Manuscript profile
      • Open Access Article

        2 - Design and Validation of Strategic Training Model to develop Human Resources in the Automotive Industry (Case study: Saipa Automotive Group)
        Mohamad ali Borjikhani avanaki Esmat Masoudy Nadoshan Zahara Taleb Naiereh Shahmohammady
        The present study was conducted to design a strategic training model and explain its role in human resource development. This research is applied research that has used the mixed exploratory method as the research method. The community of participants in the quality sec More
        The present study was conducted to design a strategic training model and explain its role in human resource development. This research is applied research that has used the mixed exploratory method as the research method. The community of participants in the quality section of 27 people and a small number of 400 experts in the field of training and development of human resources and strategy of Saipa Automotive Group has been used as a participant. Purposeful sampling method was used in qualitative and stratified random section in the quantitative section. Data collection tools in the qualitative part included semi-structured interviews and in the quantitative part included a researcher-made questionnaire. Excel data were used for data analysis in the qualitative part and AMOS and 19SPSS software were used for the quantitative part. Data analysis method In the qualitative part, including the basic data method(Grounded Theory) (open, axial and selective coding) in the quantitative part, the method of path analysis, Pearson correlation and factor analysis have been used. The results of this research in the qualitative part led to the formation of a strategic training model to develop human resources in Saipa Automotive Group and in a quantitative part, the impact of the strategic training model in explaining human resource development was investigated. The results show that strategic training has a direct and significant effect on factors such as personal development and empowerment, knowledge sharing and improving individual performance and employee well-being. These results confirm the compliance of this study with previous research. The findings of this study can provide practical and operational tools for the development of human resources in the Saipa Automotive Group. Manuscript profile