List of Articles opinion mining

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  1 - Opinion Mining in Persian Language Using Supervised Algorithms
  Saeedeh Alimardani abdollah aghaei
  10.7508/jist.2015.03.001
  Rapid growth of Internet results in large amount of user-generated contents in social media, forums, blogs, and etc. Automatic analysis of this content is needed to extract valuable information from these contents. Opinion mining is a process of analyzing opinions, sent More

  Rapid growth of Internet results in large amount of user-generated contents in social media, forums, blogs, and etc. Automatic analysis of this content is needed to extract valuable information from these contents. Opinion mining is a process of analyzing opinions, sentiments and emotions to recognize people’s preferences about different subjects. One of the main tasks of opinion mining is classifying a text document into positive or negative classes. Most of the researches in this field applied opinion mining for English language. Although Persian language is spoken in different countries, but there are few studies for opinion mining in Persian language. In this article, a comprehensive study of opinion mining for Persian language is conducted to examine performance of opinion mining in different conditions. First we create a Persian SentiWordNet using Persian WordNet. Then this lexicon is used to weight features. Results of applying three machine learning algorithms Support vector machine (SVM), naive Bayes (NB) and logistic regression are compared before and after weighting by lexicon. Experiments show support vector machine and logistic regression achieve better results in most cases and applying SO (semantic orientation) improves the accuracy of logistic regression. Increasing number of instances and using unbalanced dataset has a positive effect on the performance of opinion mining. Generally this research provides better results comparing to other researches in opinion mining of Persian language. Manuscript profile
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  2 - An Improved Sentiment Analysis Algorithm based on Appraisal Theory and Fuzzy Logic
  Azadeh  Roustakiani Neda Abdolvand Saeideh Rajaei Harandi
  10.7508/jist.2018.02.004
  Millions of comments and opinions are posted daily on websites such as Twitter or Facebook. Users share their opinions on various topics. People need to know the opinions of other people in order to purchase consciously. Businesses also need customers’ opinions and big More

  Millions of comments and opinions are posted daily on websites such as Twitter or Facebook. Users share their opinions on various topics. People need to know the opinions of other people in order to purchase consciously. Businesses also need customers’ opinions and big data analysis to continue serving customer-friendly services, manage customer complaints and suggestions, increase financial benefits, evaluate products, as well as for marketing and business development. With the development of social media, the importance of sentiment analysis has increased, and sentiment analysis has become a very popular topic among computer scientists and researchers, because it has many usages in market and customer feedback analysis. Most sentiment analysis methods suffice to split comments into three negative, positive and neutral categories. But Appraisal Theory considers other characteristics of opinion such as attitude, graduation and orientation which results in more precise analysis. Therefore, this research has proposed an algorithm that increases the accuracy of the sentiment analysis algorithms by combining appraisal theory and fuzzy logic. This algorithm was tested on Stanford data (25,000 comments on the film) and compared with a reliable dictionary. Finally, the algorithm reached the accuracy of 95%. The results of this research can help to manage customer complaints and suggestions, marketing and business development, and product testing. Manuscript profile
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  3 - Presenting the model for opinion mining at the document feature level for hotel users' reviews
  ELHAM KHALAJJ shahriyar mohammadi
  Nowadays, online review of user’s sentiments and opinions on the Internet is an important part of the process of people deciding whether to choose a product or use the services provided. Despite the Internet platform and easy access to blogs related to opinions in the More

  Nowadays, online review of user’s sentiments and opinions on the Internet is an important part of the process of people deciding whether to choose a product or use the services provided. Despite the Internet platform and easy access to blogs related to opinions in the field of tourism and hotel industry, there are huge and rich sources of ideas in the form of text that people can use text mining methods to discover the opinions of. Due to the importance of user's sentiments and opinions in the industry, especially in the tourism and hotel industry, the topics of opinion research and analysis of emotions and exploration of texts written by users have been considered by those in charge. In this research, a new and combined method based on a common approach in sentiment analysis, the use of words to produce characteristics for classifying reviews is presented. Thus, the development of two methods of vocabulary construction, one using statistical methods and the other using genetic algorithm is presented. The above words are combined with the Vocabulary of public feeling and standard Liu Bing classification of prominent words to increase the accuracy of classification Manuscript profile
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  4 - Feature Extraction and Lexicon Expanded in Opinion Mining through Persian Reviews
  E. Golpar-Rabooki S. Zarghamifar S. Zarghamifar
  Opinion mining deals with an analysis of user reviews for extracting their opinions, sentiments and demands in a specific area, which plays an important role in making major decisions in such areas. In general, opinion mining extracts user reviews at three levels of doc More

  Opinion mining deals with an analysis of user reviews for extracting their opinions, sentiments and demands in a specific area, which plays an important role in making major decisions in such areas. In general, opinion mining extracts user reviews at three levels of document, sentence and feature. Opinion mining at the feature level is taken into consideration more than the other two levels due to orientation analysis of different aspects of an area. In this paper, one method is introduced for a feature extraction. The recommended method consists of four main stages. First, opinion-mining lexicon for Persian is created. This lexicon is used to determine the orientation of users’ reviews. Second, the preprocessing stage includes unification of writing, tokenization, creating parts-of-speech tagging and syntactic dependency parsing for documents. Third, the extraction of features uses the method including dependency grammar based feature extraction. Fourth, the features and polarities of the word reviews extracted in the previous stage are modified and the final features' polarity is determined. To assess the suggested techniques, a set of user reviews in both scopes of university and cell phone areas were collected and the results of the method were compared with frequency-based feature extraction method. Manuscript profile
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  5 - Incremental Opinion Mining Using Active Learning over a Stream of Documents
  F. Noorbehbahani
  Today, opinion mining is one the most important applications of natural language processing which requires special methods to process documents due to the high volume of comments produced. Since the users’ opinions on social networks and e-commerce websites constitute a More

  Today, opinion mining is one the most important applications of natural language processing which requires special methods to process documents due to the high volume of comments produced. Since the users’ opinions on social networks and e-commerce websites constitute an evolving stream, the application of traditional non-incremental classification algorithm for opinion mining leads to the degradation of the classification model as time passes. Moreover, because the users’ comments are massive, it is not possible to label enough comments to build training data for updating the learned model. Another issue in incremental opinion mining is the concept drift that should be supported to handle changing class distributions and evolving vocabulary. In this paper, a new incremental method for polarity detection is proposed which with the application of stream-based active learning selects the best documents to be labeled by experts and updates the classifier. The proposed method is capable of detecting and handling concept drift using a limited labeled data without storing the documents. We compare our method with the state of the art incremental and non-incremental classification methods using credible datasets and standard evaluation measures. The evaluation results show the effectiveness of the proposed method for polarity detection of opinions. Manuscript profile
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  6 - Bug Detection and Assignment for Mobile Apps via Mining Users' Reviews
  Maryam Younesi Abbas Heydarnoori F. Ghanadi
  Increasing the popularity of smart phones and the great ovation of users of mobile apps has turned the app stores to massive software repositories. Therefore, using these repositories can be useful for improving the quality of the program. Since the bridge between users More

  Increasing the popularity of smart phones and the great ovation of users of mobile apps has turned the app stores to massive software repositories. Therefore, using these repositories can be useful for improving the quality of the program. Since the bridge between users and developers of mobile apps is the comments that users write in app stores, special attention to these comments from developers can make a dramatic improvement in the final quality of mobile apps. Hence, in recent years, numerous studies have been conducted around the topic of opinion mining, whose intention was to extract and exert important information from user's reviews. One of the shortcomings of these studies is the inability to use the information contained in user comments to expedite and improve the process of fixing the software error. Hence, this paper provides an approach based on users’ feedback for assigning program bugs to developers. This approach builds on the history of a program using its commit data, as well as developers' ability in fixing a program’s errors using the bugs that developers have already resolved in the app. Then, by combining these two criteria, each developer will get a score for her appropriation for considering each review. Next, a list of developers who are appropriate for each bug are provided. The evaluations show that the proposed method would be able to identify the right developer to address the comments with a precision of 74%. Manuscript profile
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  7 - Numeric Polarity Detection based on Employing Recursive Deep Neural Networks and Supervised Learning on Persian Reviews of E-Commerce Users in Opinion Mining Domain
  Sepideh Jamshidinejad Fatemeh Ahmadi-Abkenari Peiman Bayat
  Opinion mining as a sub domain of data mining is highly dependent on natural language processing filed. Due to the emerging role of e-commerce, opinion mining becomes one of the interesting fields of study in information retrieval scope. This domain focuses on various s More

  Opinion mining as a sub domain of data mining is highly dependent on natural language processing filed. Due to the emerging role of e-commerce, opinion mining becomes one of the interesting fields of study in information retrieval scope. This domain focuses on various sub areas such as polarity detection, aspect elicitation and spam opinion detection. Although there is an internal dependency among these sub sets, but designing a thorough framework including all of the mentioned areas is a highly demanding and challenging task. Most of the literatures in this area have been conducted on English language and focused on one orbit with a binary outcome for polarity detection. Although the employment of supervised learning approaches is among the common utilizations in this area, but the application of deep neural networks has been concentrated with various objectives in recent years so far. Since the absence of a trustworthy and a complete framework with special focuses on each impacting sub domains is highly observed in opinion mining, hence this paper concentrates on this matter. So, through the usage of opinion mining and natural language processing approaches on Persian language, the deep neural network-based framework called RSAD that was previously suggested and developed by the authors of this paper is optimized here to include the binary and numeric polarity detection output of sentences on aspect level. Our evaluation on RSAD performance in comparison with other approaches proves its robustness. Manuscript profile
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  8 - Improving polarity identification in sentiment analysis using sarcasm detection and machine learning algorithms in Persian tweets
  Shaghayegh hajiabdollah Mitra Mirzarezaee Mir Mohsen Pedram
  Sentiment analysis is a branch of computer science and natural language processing that seeks to familiarize machines with human emotions and make them recognizable. Both sentiment analysis and sarcasm which is a sub-field of the former, seek to correctly identify the h More

  Sentiment analysis is a branch of computer science and natural language processing that seeks to familiarize machines with human emotions and make them recognizable. Both sentiment analysis and sarcasm which is a sub-field of the former, seek to correctly identify the hidden positive and negative emotions of the text. The use of sarcasm on social media, where criticism can be exercised within the context of humor, is quite common. Detection of sarcasm has a special effect on correctly recognizing the polarization of an opinion, and thus not only it can help the machine to understand the text better, but also makes it possible for the respective author to get his message across more clearly. For this purpose, 8000 Persian tweets that have emotional labels and examined for the presence or absence of sarcasm have been used. The innovation of this research is in extracting keywords from sarcastic sentences. In this research, a separate classifier has been trained to identify irony of the text. The output of this classifier is provided as an added feature to the text recognition classifier. In addition to other keywords extracted from the text, emoticons and hashtags have also been used as features. Naive Bayes, support vector machines, and neural networks were used as baseline classifiers, and finally the combination of classifiers was used to identify the feeling of the text. The results of this study show that identifying the irony in the text and using it to identify emotions increases the accuracy of the results. Manuscript profile
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  9 - A semantic sentiment recognition model based on ontology and cellular deep learning automata
  Hoshang Salehi Reza Ghaemi maryam khairabadi
  Today, social networks and communication media play a significant role in the daily life of users. Users talk and exchange information in different fields in social networks. In the sentences and comments of users, there are negative and positive feelings in relation to More

  Today, social networks and communication media play a significant role in the daily life of users. Users talk and exchange information in different fields in social networks. In the sentences and comments of users, there are negative and positive feelings in relation to the news of the day, current events, etc., and recognizing these feelings faces many challenges. So far, various methods such as machine learning, statistical approaches, artificial intelligence, etc., have been proposed for the purpose of detecting emotions, which despite their many applications; But they have not yet been able to have acceptable accuracy, transparency and accuracy. Therefore, in this article, an ontology-based semantic analysis model using cellular deep learning automata based on GMDH deep neural network is presented. Ontology approach is used to select salient features based on production rules and cellular deep learning automata is used to classify user sentiments. The main innovation of this article is the proposed algorithm that a deep learning method is developed to process only one expression and then by transferring it to the field of cellular automata, parallel or distributed processing is provided. In this article, the data sets of Amazon customers, Twitter, Facebook, fake news of COVID-19, Amazon and fake news network are used. By simulating the proposed method, it was observed that the proposed method has an average improvement of 3% compared to other methods Manuscript profile
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  10 - Improving Opinion Aspect Extraction Using Domain Knowledge and Term Graph
  Mohammadreza Shams Ahmad  Baraani Mahdi Hashemi
  With the advancement of technology, analyzing and assessing user opinions, as well as determining the user's attitude toward various aspects, have become a challenging and crucial issue. Opinion mining is the process of recognizing people’s attitudes from textual commen More

  With the advancement of technology, analyzing and assessing user opinions, as well as determining the user's attitude toward various aspects, have become a challenging and crucial issue. Opinion mining is the process of recognizing people’s attitudes from textual comments at three different levels: document-level, sentence-level, and aspect-level. Aspect-based Opinion mining analyzes people’s viewpoints on various aspects of a subject. The most important subtask of aspect-based opinion mining is aspect extraction, which is addressed in this paper. Most previous methods suggest a solution that requires labeled data or extensive language resources to extract aspects from the corpus, which can be time consuming and costly to prepare. In this paper, we propose an unsupervised approach for aspect extraction that uses topic modeling and the Word2vec technique to integrate semantic information and domain knowledge based on term graph. The evaluation results show that the proposed method not only outperforms previous methods in terms of aspect extraction accuracy, but also automates all steps and thus eliminates the need for user intervention. Furthermore, because it is not reliant on language resources, it can be used in a wide range of languages. Manuscript profile