List of Articles human resource management

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  1 - Investigating the Relationship between Electronic Human Resource Management, Agility and Organizational Effectiveness in Organizations Under the Ministry of Communications and Information Technology
  Reza Bahadorifard reza rasouli
  Today, information technology has penetrated into all parts of the organization and has affected even the most important assets of the organization, namely human resources and the management of these valuable organizational assets. With the increasing development of har More

  Today, information technology has penetrated into all parts of the organization and has affected even the most important assets of the organization, namely human resources and the management of these valuable organizational assets. With the increasing development of hardware and software infrastructure in today's organizations, new approaches to human resource management in combination with information technology and under the title of electronic human resource management (EHRM) has been able to gradually occupy a worthy place in the management processes of the organization. This issue is doubly important among public organizations, which are considered as an intermediary between government and society, and is able to improve the speed and power of organizational responsiveness and performance of the organization through its desired outputs. With this explanation, the purpose of this study is to design of an EHRM model to increase organizational effectiveness through organizational agility in subsidiary organizations of Ministry of Communication & Information Technology Iran. In terms of purpose, this study is an applied-developmental study based on a mixed exploratory approach and qualitative and quantitative analysis approaches seeking to identify the components that form the electronic human resource management system and significance of the relationship between this system and organizational agility and also the significance of the relationship between organizational agility and organizational effectiveness. In this regard, the study gathered the data in the qualitative part based on semi-structured interview tools and the opinions of 9 expert managers in the subsidiary organizations and in the quantitative part based on a sample of human resource managers in subordinate organizations of the mentioned Ministry. Qualitative data analyzed based on theme analysis method and quantitative data analyzed based on structural equation modeling. The results of the qualitative phase of the research showed that electronic human resource management includes seven dimensions or general task, fifteen components and a total of seventy six indicators. The results of the quantitative phase of the research also showed that there is a positive and significant relationship between electronic human resource management with organizational agility and also between organizational agility and organizational effectiveness in the. Based on the results, implementation and development of electronic human resource management system in an appropriate manner in the mentioned organizations is well able to strengthen and develop organizational agility to promote and improve organizational effectiveness. At the end of the study, solutions and suggestions were presented to develop the effectiveness of electronic human resource management system in the mentioned organizations. Manuscript profile
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  2 - Assessing the impact of electronic Human Resource Management on creation of organizational agility (study of case: Bushehr Banks)
  fakhrieh Hamidianpour Majid Esmaeilpour Habibeh Firoozi
  Agility is a series of capabilities and competencies, which can cause survival and growth of the organization in business environment. One of the approaches that help organizations to enhance agility is electronic human resource management (E-HRM) approach. The main obj More

  Agility is a series of capabilities and competencies, which can cause survival and growth of the organization in business environment. One of the approaches that help organizations to enhance agility is electronic human resource management (E-HRM) approach. The main objective of the present study is finding an answer for this issue that how one can use E-HRM approach to develop organizational agility. In this study that has been conducted using survey method, after review of foreign and domestic research literature and construction of conceptual model, a questionnaire would be provided and distributed among employees of bank branches of Bushehr City in Iran and finally, collected data from 315 questionnaires would be analyzed using structural equation modeling method. Obtained results from the study confirm the presented conceptual model and indicate that using E-HR, Electronic payment of human resources, human resources maintenance and electronic performance appraisal of human resources and also electronic human resource management (E-HRM) can affect organizational agility significantly in confidence level of 99%. In addition, effect of variables of Electronic employment of human resources and human resource communications on organizational agility has not been confirmed. Manuscript profile
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  3 - Emerging the Model of Social Media Usage in employee's training based on the Grounded Theory (Case Study: Banking Industry)
  Hasan boudlaie ali noghreh abbas nargesian
  Nowdays, training is recognized as one of the most important factors that increase the effectiveness and efficiency of employees. Social media has been also increasingly used in employee training in recent years. Therefore, the purpose of this study is to identify the v More

  Nowdays, training is recognized as one of the most important factors that increase the effectiveness and efficiency of employees. Social media has been also increasingly used in employee training in recent years. Therefore, the purpose of this study is to identify the value of social media in organizational learning through finding the perspectives of training managers and experts, then to emerge a model of social media usage in employee’s training. This qualitative study is based on grounded theory approach. The research data were collected through semi-structured interviews with 15 managers and training experts of banks in Tehran who were selected by random sampling. Data analysis was performed in three stages of open coding, axial coding, and selective coding, and based on this a qualitative model of research was designed. The results of this study reveal the extraction of over 110 initial codes of interviews and 78 concepts and 18 categories in the paradigmatic paradigm including: central category (interactive technology-based learning), causal conditions (senior management support, change management, Competency-based HRM, Audience-driven approach), Contextual Conditions (corporate organizational culture, organizational agility, organizational policies, technological infrastructure), Interventional Conditions (Poor Technological Infrastructure, Inadequate Financial Resources, Lack of Staff Awareness), Strategies (Knowledge Management, Teamwork activities), Consequences (Reducing training costs, Improving employee performance, Training effectiveness, continuous learning). Manuscript profile
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  4 - Investigating the Influence of Human Resources Management Activities on Customer Loyalty in the Hoteling Industry Using a Multilevel Approach
  zahra Nikkhah-Farkhani Mohammad shaykhzade
  10.52547/journalitor.36121.11.21.1
  Considering the fact that customer loyalty is regarded as one of the most important concerns of hotel managers, this study sought to investigate the influence of human resources management activities on customer loyalty using a multi-level approach. The statistical popu More

  Considering the fact that customer loyalty is regarded as one of the most important concerns of hotel managers, this study sought to investigate the influence of human resources management activities on customer loyalty using a multi-level approach. The statistical population of the study comprised of managers, staff, and customers of four-star and five-star hotels in Mashhad. Moreover, the statistical sample size of the research at the organization level consisted of thirty-four, one-hundred and forty, two-hundred and forty managers, staff, and customers at organizational, staff, and customer levels, respectively. On the other hand, Sam’s 12-item questionnaire (2008) and the 17-item questionnaire developed by Al-Rafiei et al. (2013) were used to measure the human resources management activities and the staff’s satisfaction and loyalty, respectively, whose validity and reliability was tested using the Content validity method and Cronbach's alpha, respectively. Finally, HLM 7.02 and the SPSS software were used to analyse the collected data. The results proved the positive influence of human resources management activities on the staff’s satisfaction and loyalty, and in turn, on the satisfaction and loyalty of the customers. Therefore, it could be argued that hotel managers can increase the loyalty of their customers by emphasizing human resource management activities and improving their staff’s satisfaction and loyalty, which would increase the profitability of hotels in the long term by reducing marketing costs. Manuscript profile