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      • Open Access Article

        1 - Business Intelligence Systems and Transformational Leadership in SMEs
        Fereshte Soltani
        In order to survive in active and changing business environment, organizations should provide vital information for the managers by using new methods in a very short time. As Small and Medium Enterprises are the heart of economy; there’s no doubt in the importance of sm More
        In order to survive in active and changing business environment, organizations should provide vital information for the managers by using new methods in a very short time. As Small and Medium Enterprises are the heart of economy; there’s no doubt in the importance of small and medium industries’ role in countries’ economic development so they need to use this new methods and systems. By using new technologies, SMEs are able to apply new processes like supply chain management, customer relationship management, and knowledge management. Business intelligence as a new concept could integrate the scattered and heterogeneous organizational data and by using business intelligence systems, SME's would be able to provide multi-dimensional analytical reports for their managers to make correct decisions. In addition to above systems, a powerful, committed and adaptive leadership method could provide the basis for effective utilization of the business intelligence systems. In this article, first we introduce Business Intelligence and Transformational leadership, and then we will investigate the importance of business intelligence systems usage and the role of transformational management in SMEs. Manuscript profile
      • Open Access Article

        2 - Identifying Evaluation Criteria for the Political Behaviors of Chief Administrative Officers at Bank Maskan Iran Using DEMATEL - Fuzzy Delphi Technique
        Naser Poursadegh Rashid Zolfaghare zaferani Amir Rezaee
        The role of effective and efficient management is becoming more important in today’s competitive world which is undoubtedly full of complexity, ambiguity, and uncertainty in challenging situations, competitions, and conflicts. People associate power with many advantages More
        The role of effective and efficient management is becoming more important in today’s competitive world which is undoubtedly full of complexity, ambiguity, and uncertainty in challenging situations, competitions, and conflicts. People associate power with many advantages; therefore, they make many efforts to gain it in organizations. Battling for power raises the discussion of political behaviors in organizations. The aim of this study was to present a multi-index decision-making fuzzy hybrid model of qualitative analysis to identify the dimensions and indices of political behavior occurrence among CAOs at the branches of Bank Maskan in Tehran by using a fuzzy Delphi technique. Moreover, the decision-making trial and evaluation laboratory (DEMATEL) technique was employed to determine how influential and influenceable the indices were. The statistical population included 20 CAOs (Bank Maskan) with at least 10 years of executive and management experience. The research results indicated that Personal Characteristics became known as the most influential dimension with the highest value of (R-J) (1.244) among the evaluation criteria for political behaviors of CAOs at Bank Maskan. Moreover, Occupational Attitudes became identified as the most influenceable dimension according to the lowest value of (R-J) (1.358). Given the highest value of (R+J), Personal Characteristics interacted the most with other dimensions (1.244). Manuscript profile