A review of the literature and future directions in the functional development of sustainability in the tourism industry
Subject Areas : Geography
SHAHRAM RAFIEI NAEINI
1
()
Atena Herfehgar
2
(Department of Geography, Faculty of Literature, Humanities and Social Sciences, Tehran, Iran)
Mitra Hosseinpour Sharafshad
3
(Department of Geography, Faculty of Literature, Humanities and Social Sciences, Tehran, Iran)
Mahbube Jurjani
4
(Department of Geography, Faculty of Literature, Humanities and Social Sciences, Tehran, Iran)
Keywords: Tourism industry, green hospitality, sustainability performance, sustainability indicators, sustainability assessment, sustainable business.,
Abstract :
In recent decades, the outlook for economic activities in the tourism and hospitality industries has been increasingly unstable. Despite the high number of articles published in sustainability science with different approaches and topics, it has been extremely scattered. The purpose of the preliminary review is to provide a structured overview of published articles related to the evaluation of sustainability performance in the tourism and hospitality industry and documentation in terms of the current state of the literature, categorization of published articles, analysis and linking to the studied trends. and also, to highlight gaps and provide scientific research recommendations. The method and investigation in this proposed research include two consecutive methodological steps. First, how to identify articles as a data collection approach and then how to analyze these articles. In this article, the results show that the sustainability assessment models in the tourism and hospitality industry should be more balanced, criteria and relationships should be defined in an appropriate way, and the subjectivity of subjective criteria inherent in sustainability indicators should be considered. To deal with this mentality, other analytical methods and group decision-making techniques can be used that can deal with uncertainty, conflicting indicators and linguistic evaluations and can be used in future works. By presenting research gaps, this review encourages researchers to develop practically applicable sustainability performance assessment frameworks to help assess and compare the degree of sustainability and lead to more sustainable business practices. This review defines the sustainability performance assessment of tourism and hospitality companies for the first time, examines the gap between sustainability accounting and sustainability assessment, and provides a structured overview of innovative research recommendations on the integration of analytical assessment methods into unique sustainability conceptual frameworks provides.
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