شناسایی پیش نیازهای اجرای برنامه رسمی منتورینگ در سازمان
الموضوعات :
مهناز اکبری
1
,
ابراهیم رجب پور
2
,
آرین قلی پور
3
1 - دانشگاه تهران
2 - دانشگاه خلیج فارس بوشهر
3 - دانشگاه تهران
الکلمات المفتاحية: منتورینگمنتورمنتی بلوغ مدل 7 اس. مک‌کنزی ,
ملخص المقالة :
با توجه به اهمیت و ضرورت منتورینگ، به عنوان یکی از روش های توسعه منابع انسانی در سازمان‌های ایرانی و این موضوع که اجرای موفق منتورینگ رسمی مستلزم وجود بستر مناسب و بلوغ لازم در سازمان است؛ لذا، هدف پژوهش حاضر، شناسایی پیش نیازهای لازم برای اجرای موفق برنامه رسمی منتورینگ است. جامعه آماری پژوهش اساتید دانشگاهی و خبرگان آشنا با توسعه منابع انسانی و به‌طور ویژه روش منتورینگ می‌باشد. روش پژوهش، کیفی و مبتنی بر پارادایم تفسیرگرایی است. برای رسیدن به این منظور، پس از مطالعه ادبیات منتورینگ، پروتکل مصاحبه طراحی شد و بعد از مورد تأیید قرار گرفتن روایی محتوایی سؤالات مصاحبه، به روش نمونه گیری هدفمند با تعداد 15 نفر از افراد خبره در حوزه منتورینگ مصاحبه انجام شد. سپس، نتایج مصاحبه‌ها به روش تحلیل تم و با استفاده از رویکرد براون و کلارک مورد تحلیل قرار گرفت و پیش نیازهای لازم برای اجرای منتورینگ در قالب مدل 7 اس. مک کنیزی دسته‌بندی گردید. نتایج پژوهش نشان داد که عواملی از قبیل؛ فرهنگ مبتنی بر یادگیری، بلوغ فرآیندهای منابع انسانی، توان مالی سازمان و وجود دید استراتژیک در سازمان از پیش‌نیازهای اصلی اجرای برنامه رسمی منتورینگ در سازمان هستند.
1. Kosarieh M, Navehebrahim A, Abdollahi B. Human Resource Development through Mentoring: Case of Iran Electricity Grid Management Company. Journal of Energy Planning and Policy Research. 2020 Nov 10; 6(3):187-219. (In Persian)
2. Akbari, M. Identifying the factors affecting the success of the formal management mentoring program with a systemic approach (Case study: Iran Mobile Communications Company (Hamrah Aval)). PhD Thesis, Faculty of Management, University of Tehran. 2018. (In Persian)
3. Scerri M, Presbury R, Goh E. An application of the mentoring framework to investigate the effectiveness of mentoring programs between industry mentors and student mentees in hospitality. Journal of Hospitality and Tourism Management. 2020 Dec 1;45:143-51.
4. Dhaenens AJ, Marler LE, Vardaman JM, Chrisman JJ. Mentoring in family businesses: Toward an understanding of commitment outcomes. Human Resource Management Review. 2018 Mar 1;28(1):46-55.
5. Joshi G, Sikdar C. A study of the mentees’ perspective of the informal mentors’ characteristics essential for mentoring success. Global Business Review. 2015 Dec;16(6):963-80.
6. Clutterbuck D. What's happening in coaching and mentoring? And what is the difference between them?. Development and Learning in Organizations: An International Journal. 2008 Jun 27. 22(4), 8-10.
7. Mohammadi elyasi, G., Nasiri, N. Achievements of Official Morshedi Programsfor Organizations. Journal of Research in Human Resources Management, 2016; 8(2): 1-26. (In Persian)
8. McKimm J, Jollie C, Hatter M. Mentoring: Theory and practice. London NHSE. 2007.
9. Jacobi M. Mentoring and undergraduate academic success: A literature review. Review of educational research. 1991 Dec;61(4):505-32.
10. Dawson P. Beyond a definition: Toward a framework for designing and specifying mentoring models. Educational Researcher. 2014 Apr; 43(3):137-145.
11. Bright MI. Can Japanese mentoring enhance understanding of Western mentoring? Employee Relations. 2005 Aug 1.27(4), 325-339.
12. Chong JY, Ching AH, Renganathan Y, Lim WQ, Toh YP, Mason S, Krishna LK. Enhancing mentoring experiences through e-mentoring: a systematic scoping review of e-mentoring programs between 2000 and 2017. Advances in Health Sciences Education. 2020 Mar; 25(1):195-226.
13. Allen TD, Finkelstein LM, Poteet ML. Designing workplace mentoring programs: An evidence-based approach. John Wiley & Sons; 2011 Sep 13.
14. Wenzel J, Bekemeier B. Mentees on mentoring: A commentary on mentor relationships and paying it forward. Nursing outlook. 2017 May 1;65(3):325-6.
15. Curtis, B., Hefley, B., & Miller, S. People capability maturity model (P-CMM) version 2.0 (No. CMU/SEI-2009-TR-003). Carnegie-Mellon University,0 Pittsburgh, Software Engineering Inst. 2009 Jul 1.
16. Gholipour, A; Mohammad Ismaili, N. Standard 34000 Human Resource Excellence; Tehran: Mehraban Nashr. 2016. (In Persian)
17. Maxwell G. Mentoring for enhancing females' career development: the bank job. Equal Opportunities International. 2009 Sep 25. 28(7), 561-576.
18. Ghosh R. Antecedents of mentoring support: A meta-analysis of individual, relational, and structural or organizational factors. Journal of Vocational Behavior. 2014 Jun 1;84(3):367-84.
19. Zachary LJ. Raising the bar in a mentoring culture. T+ D. 2005;59(6):26-7.
20. Clutterbuck D. Mentoring in business: executives and directors. Mentoring and Tutoring. 1999 Jan 1;6(3):76-84.
21. Chu CM. Mentoring for leadership in Pacific education.Thesis, Victoria University of Wellington, New Zealand. 2009.
22. Gardiner CE. Mentoring: towards an improved professional friendship (Doctoral dissertation, University of Birmingham). 2008.
23. Bennetts C. Aspects of love and spirituality in the search for self-actualisation: recent research perspectives on traditional mentor/learner relationships. InProceedings of ‘Diversity in Mentoring’. Ninth Annual Conference of the International Mentor Association Texas: San Antonio 1996.
24. Klasen N, Clutterbuck D. Implementing mentoring schemes. Routledge; 2012 May 4.
25. Hamlin RG, Sage L. Behavioural criteria of perceived mentoring effectiveness: An empirical study of effective and ineffective mentor and mentee behaviour within formal mentoring relationships. Journal of European Industrial Training. 2011 Sep 27, 35(8), 752-778.
26. Eller LS, Lev EL, Feurer A. Key components of an effective mentoring relationship: A qualitative study. Nurse education today. 2014 May 1;34(5):815-20.
27. Cellini MM, Serwint JR, D'Alessandro DM, Schulte EE, Osman C. Evaluation of a speed mentoring program: achievement of short-term mentee goals and potential for longer-term relationships. Academic pediatrics. 2017 Jul 1; 17(5):537-43.
28. Donlan AE, McDermott ER, Zaff JF. Building relationships between mentors and youth: Development of the TRICS model. Children and youth services review. 2017 Aug 1; 79:385-98.
29. Jyoti J, Sharma P. Empirical investigation of a moderating and mediating variable in between mentoring and job performance: A structural model. Revista de Psicología del Trabajo y de las Organizaciones. 2017 Apr 1;33(1):55-67.
30. Lapointe É, Vandenberghe C. Supervisory mentoring and employee affective commitment and turnover: The critical role of contextual factors. Journal of Vocational Behavior. 2017 Feb 1;98:98-107.
31. Plamondon K. Competency in Mentoring. 2007.
32. Waterman, R. H., Peters, T. J., & Phillips, J. R. The 7-S framework. Chapter, 1980, 6, 309-314.
33. Gholipour, A. Human resource management (concepts, theories and applications). Samat Publications, Tehran. 2014. (In Persian)
34. Ensher EA, Thomas C, Murphy SE. Comparison of traditional, step-ahead, and peer mentoring on protégés' support, satisfaction, and perceptions of career success: A social exchange perspective. Journal of Business and Psychology. 2001 Mar;15(3):419-38.
35. Rickard K. E‐mentoring and pedagogy: a useful nexus for evaluating online mentoring programs for small business?. Mentoring & Tutoring: Partnership in Learning. 2004 Nov 1;12(3):383-401.
36. Gilbreath B, Rose GL, Dietrich KE. Assessing mentoring in organizations: An evaluation of commercial mentoring instruments. Mentoring & Tutoring: Partnership in Learning. 2008 Nov 1;16(4):379-93.
37. Megginson D. Mentoring in action: A practical guide. Human Resource Management International Digest. 2006 Dec 1.
38. Higgins MC, Kram KE. Reconceptualizing mentoring at work: A developmental network perspective. Academy of management review. 2001 Apr 1;26(2):264-88.
39. Marsden PV, Campbell KE. Measuring tie strength. Social forces. 1984 Dec 1;63(2):482-501.
40. Noe RA. An investigation of the determinants of successful assigned mentoring relationships. Personnel psychology. 1988 Sep;41(3):457-79.
41. Darwin A, Palmer E. Mentoring circles in higher education. Higher education research & development. 2009 Apr 1;28(2):125-36.
42. De Janasz SC, Sullivan SE. Multiple mentoring in academe: Developing the professorial network. Journal of vocational behavior. 2004 Apr 1; 64(2):263-283.
43. Pololi L, Knight S. Mentoring faculty in academic medicine. Journal of general internal medicine. 2005 Sep;20(9):866-70.
44. Braun V, Clarke V. Using thematic analysis in psychology. Qualitative research in psychology. 2006 Jan 1; 3(2):77-101.
