ارزیابی مولفه های ICT در بازاریابی گردشگری با استفاده ازتکنیک معادلات ساختاری نمونه موردی استان اردبیل
محورهای موضوعی :
دکتر علیرضا استعلاجی
1
(یادگار امام ره)
علیرضا هاتفی اردکانی
2
(دانشگاه آزاد یادگار امام)
کلید واژه: گردشگری, ICT, بازاریابی گردشگری, زیر ساخت فناوری اطلاعات و ارتباطات,
چکیده مقاله :
گردشگری صنعت رو به رشد سالیان اخیر می باشد که دارای سود و اثرات مثبت اقتصادی بسیاری در این زمینه می باشد. به همین سبب بازاریابی مطلوب در این زمینه و جذب مخاطب از اهمیت بالایی برخوردار است و با توجه به پیشرفت صنعت و تکنولوژی در عصر حاضر نیاز است این بازاریابی از طریق فناوری اطلاعات و ارتباطات صورت بپذیرد و شناسایی مقوله های موجود در این زمینه از اهمیت بسیار بالایی برخوردار است . بر همین اساس این تحقیق با هدف ارزیابی مولفه های اساسی آی سی تی در بازاریابی گردشگری با استفاده از معادلات ساختاری نمونه موردی استان اردبیل شکل گرفت و نمونه تحقیق 385 نفر از افراد متخصص، کارشناس و صاحب نظر اردبیلی در حیطه مورد بررسی بودند که به شیوه در دسترس هدفمند پرسشنامه محقق ساخته تحقیق را تکمیل نمودند نتایج نشان داد 4 مولفه امکانات سخت افزاری ، نرم افزاری؛ زیر ساخت فن آوری اطلاعات و ارتباطات؛ مدیریت دانش و تخصص و نو آوری و تنوع بکارگیری فناوری اطلاعات عوامل اصلی در تبیین بازاریابی گردشگری برمبنای ICT می باشند. در بین مولفه های شناسایی شده مقوله زیر ساخت های فناوری اطلاعات و ارتباطات بیشترین اثر مستقیم و نیز نو آوری و تنوع بیشترین اثر غیر مستقیم را دارد و در مجموعه مولفه های شناسایی شده توان تبیین بخش زیادی از متغیر بازاریابی گردشگری را دارا می باشند. بر مبنای نتایج بدست آمده مدل طراحی شده ابزاری کارآمد در شناسایی و ارزیابی اثرات مولفه های بازاریابی گردشگری بر مبنای ICT می باشد
Abstract Tourism is a growing industry in recent years, with many positive economic benefits and benefits. For this reason, optimal marketing in this field and attraction of the audience is very important and, given the advancement of industry and technology in the present day, this marketing needs to be done through ICT, and the identification of the categories in this field is very important. High up. Accordingly, this research was conducted with the aim of evaluating the basic components of ICT in tourism marketing using structural equations of case study in Ardebil province. A sample of 385 experts, experts and experts of Ardebili were studied in a manner that The purpose of the research was to complete the researcher-made questionnaire. The results showed that 4 components of hardware, software, infrastructure of information and communication technology, knowledge management, expertise and innovation, and the variety of information technology application are the main drivers for the explanation of tourism marketing based on ICT. Are. Among the identified components, the category of infrastructure of information and communication technology has the most direct effect, as well as innovation and diversity has the most indirect effect, and in the identified components of the component can explain a large part of the tourism marketing variable. Based on the results, the designed model is an effective tool for identifying and evaluating the effects of tourism marketing components on the basis of ICT
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