مطالعه ی پدیدارشناسانه تجربه زیسته مدیران در اجرای موفق استراتژی فناوری اطلاعات: طراحی چارچوبی یکپارچه از پیشران ها، فرایند و پیامدها
محورهای موضوعی : فناوری اطلاعات و ارتباطاتمونا جامی پور 1 , شهناز اکبری امامی 2 , صفورا فیروزه 3
1 - دانشگاه حضرت معصومه (س)
2 - استادیار گروه مدیریت، دانشکده علوم انسانی و هنر، دانشگاه حضرت معصومه (س)، قم، ایران
3 - کارشناسی ارشد مدیریت استراتژیک، گروه مدیریت، دانشگاه حضرت معصومه (س)
کلید واژه: فناوري اطلاعات, اجراي استراتژي, سيستمهاي اطلاعاتي , برنامهریزي استراتژیك, چارچوب ورودي-فرایند-پيامد,
چکیده مقاله :
استراتژ ي فناوري اطلاعات عامل کليدي در بهبود فرآیند و عملکرد شرکت ها در بکارگيري فناوري اطلاعات ميباشد . از اینرو، بس ياري از شرکت ها داراي فرآیند برنامهریزي راهبردي ه ستند اما فقط تعداد اندک ي از آنها موفق به اجراي کارآمد ا ستراتژ يها مي شوند . لذا، هدف پژوهش حا ضر طراح ي چارچوب فرآیندي اجراي ا ستراتژ ي فناوري اطلاعات ميبا شد؛ تا پي شران ها، فرآیندها پيامدهاي اجراي اس تراتژي فناوري اطلاعات در سازمان ها شناسا یي نماید. پژوهش حاضر پژوهش ک يفي با رویکرد پدیدارشناسانه محسوب م يشود و به منظور گردآوري دادهها، با استفاده از نمونه گيري نظري با 10 خبره وکارشناس حوزه فناور ي اطلاعات مصاحبه هاي باز و عميق صورت گرفت و دادههاي حاصل با رویکرد پدیدارشللناسللي در چارچوب ورودي- فرایند- پيامد مورد تحليل قرار گرفتند. نتایح تحليل نشان ميدهد، وروديها تحت عنوان پيشللرانهاي اجراي اسللتراتژي فناوري اطلاعات شللامل الزامات محيطي تداوم کسللو وکار، انسلل ام سلاختاري- لليلتمي، منابع انساني فناور محور، رهبري اسلراتژیك فناوري اطلاعات، نيازمنديهاي مهارتي و ارزشهاي مشلتر ميباشد. وجه دوم مدل اجراي اسللتراتژي فناوري اطلاعات ابعاد پایش و ابلاغ برنامه فناوري اطلاعات، تناسلو سللاختار ي، توسعه سيا ست هاي پ شت يبان، بودجهبندي و تخ ص يص منابع، آموزشهاي متنا سو و تو سعه فرهنگ ان ام کار را شامل م ي شود . در نهایت پيامدهاي اجراي استراتژ ي فناوري اطلاعات شامل پ يامدهاي مرتبط با مالي، فرآیند داخلي، مشتر ي و رشد و یادگيري ميباشد، دس ته بندي شدند.
IT strategy is a key factor in improving the process and performance of companies in using IT. Hence, many companies have a strategic planning process, but only a few succeed in implementing strategies efficiently. Therefore, the purpose of this study is to design a process framework for implementing IT strategy; To identify the drivers, processes and consequences of implementing IT strategy in organizations. The present study is a qualitative research with a phenomenological approach and in order to collect data, open and in-depth interviews were conducted with 10 experts in the field of IT using theoretical sampling. The results of the analysis show that the inputs under the headings of IT strategy implementation include environmental requirements of business continuity, structural-system cohesion, technology-oriented human resources, IT strategic leadership, skill requirements and common values. The second aspect of the IT strategy implementation model includes the dimensions of IT program monitoring and communication, structural appropriateness, development of support policies, budgeting and resource allocation, appropriate training, and the development of supportive culture. Finally, the implications of implementing an IT strategy, including those related to finance, internal process, customer, and growth and learning, were categorized.
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