بازطراحی ارزشیابی و اثربخشی در نظام آموزش و توسعه بانک¬های خصوصی: پیشنهاد یک الگوی یکپارچه
محورهای موضوعی : تئوری ها و مدل های نوین آموزش و توسعه منابع انسانیدکتر علی دانا 1 , محمدرضا نیلی احمدآبادی 2 , خدیجه علی آبادی 3 , علی دلاور 4 , محمدعلی دهقان دهنوی 5
1 - بانک انصار
2 - دانشگاه علامه طباطبائی
3 - دانشگاه علامه طباطبائی
4 - دانشگاه علامه طباطبائی
5 - دانشگاه علامه طباطبائی
کلید واژه: آموزش و توسعهارزشیابی آموزشیالگوی ارزشیابیاثربخشی آموزشیبانک خصوصی,
چکیده مقاله :
پژوهش حاضر با هدف بررسی نظام ارزشیابی و اثربخشی موجود در بانک های خصوصی به منظور تدوین الگوی یکپارچه ارزشیابی و اثربخشی آموزشی در بانک های خصوصی انجام پذیرفت. روش پژوهش از حیث هدف، کاربردی و از حیث گردآوری داده ها آمیخته از نوع اکتشافی بود. در بخش کیفی از روش تحلیل محتوای استقرایی و در بخش کمی از طرح پیمایشی استفاده شد. جامعه آماری پژوهش حاضر شامل کلیه کارکنان و مدیران واحد آموزش و توسعه بانک های خصوصی و متخصصان آموزش و توسعه بودند که به دو صورت غیرتصادفی از نوع هدفمند و تصادفی از نوع ساده به اقتضای پژوهش، انتخاب شدند. به منظور گردآوری داده ها از مصاحبه نیمه ساختار یافته و پرسشنامه محقق ساخته استفاده شد. روایی و پایایی ابزارهای مورد استفاده در پژوهش مورد تایید قرار گرفت. به منظور تحلیل داده های بدست آمده از روش تحلیل محتوای کیفی به روش گرانهیم و لاندمن و آزمون T تک نمونه ای استفاده شد. یافته ها نشان داد که نظام ارزشیابی و اثربخشی موجود در بانک های خصوصی از وضعیت مطلوبی برخوردار نبوده و به صورت منسجم، سازمان یافته و یکپارچه انجام نمی شود. همچنین یافته ها نشان داد می توان مولفه های الگوی یکپارچه ارزشیابی و اثربخشی آموزش و توسعه را در 8 طبقه اصلی طبقه بندی کرد. و در نهایت نتایج نشان داد که الگوی پیشنهادی از منظر متخصصان از اعتبار لازم برخوردار است.
The purpose of this study was to study the evaluation and effectiveness system in private banks in order to propose an integrated model for evaluation and effectiveness in private banks. The present study was carried out mixed method. In the qualitative section, the inductive content analysis method was used and a quantitative part of the survey design was used. The statistical population of this study was all employees of the Private Banking in Training and Development unit, and training and development experts who were selected randomly in a randomized, non-randomized, simple and descriptive manner. A semi-structured interview and a researcher-made questionnaire were used to collect data. Validity and reliability of the tools used in the research were confirmed. Also, for analyzing qualitative data, Graneheim and Lundman's method was used and for analyzing quantitative data one sample T test was used. The results showed that the evaluation and effectiveness system in private banks is not well-suited and it is not done in a coherent, organized and integrated way. The findings also showed that the components of the integrated evaluation and effectiveness model of training and development can be classified into 8 main categories. Finally, the results showed that the proposed model is valid from the perspective of experts.
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