واکاوی و اعتباریابی الگوی مدیریت استعداد در ظرفیت سازمانی دانشگاهی: یک رویکرد ترکیبی
محورهای موضوعی : الگوهای مدیریت استعداد سرمایه های انسانیدکتر جعفر ترک زاده 1 , فاطمه زینعلی 2 , مهدی محمدی 3 , قاسم سلیمی 4
1 - دانشگاه شیراز
2 - دانشگاه شیراز
3 - دانشگاه شیراز
4 - دانشگاه شیراز
کلید واژه: مدیریت استعداد ظرفیت سازمانی آموزش عالی دانشگاه,
چکیده مقاله :
هدف از انجام این پژوهش، واکاوی و اعتباریابی الگوی مدیریت استعداد در ظرفیت سازمانی دانشگاهی بود. طرح پژوهش، ترکیبی اکتشافی متوالی از نوع طبقه بندی و روش پژوهش در بخش کیفی فراترکیب بود. داده ها بر اساس 63 پژوهش کیفی که از میان 120 پژوهش از پایگاه های معتبر علمی داخلی و خارجی جستجو و معیارهای شمول مقالات مشخص شده بود استخراج گردید. پس از تجزیه و تحلیل داده ها، 16 مضمون پایه ی مرتبط با مدیریت استعداد احصاء شد. سپس، 16 مضمون پایه در 4 مضمون سازمان دهنده ی سطح اول شامل مدیریت منابع انسانی؛ شایستگی های منابع انسانی؛ مدیریت دانشجویان و مسئولیت های شغلی اعضای هیأت علمی قرار گرفتند و بر آن اساس، شبکه مضامین، ترسیم شد. در بخش کمّی روش پژوهش توصیفی از نوع پیمایشی و متغیرهای پژوهش شامل ابعاد مدیریت استعداد بود. جامعه ی آماری در این بخش شامل مدیران و رؤسای بخش های گوناگون دانشگاه های سراسر کشور بودندکه با استفاده از رویکرد نمونه گیری هدفمند و روش نمونه گیری آگاهی دهندگان کلیدی، 60 نفر به عنوان مشارکت کنندگان پژوهش انتخاب گردیدند. ابزار پژوهش، مقیاس محقق ساخته ی الگوی مدیریت استعداد است که از یافته های مرحله ی کیفی پژوهش بر گرفته شده است. برای تحلیل سؤال آماری نیز از تحلیل عامل تأییدی، همبستگی هر گویه با نمره ی کل و آلفای کرونباخ استفاده شد. نتایج نشان داد که بر مبنای دیدگاه پاسخ دهندگان، مسئولیت های شغلی اعضای هیأت علمی مدیریت منابع انسانی و شایستگیهای منابع انسانی، به ترتیب بیشترین تا کمترین قدرت تبیین را داشته اند. لازم به ذکر است که مدیریت دانشجویان تبیین کننده ی مدیریت استعداد نمی باشد.
The purpose of this study was Explorating and Validating the Talent Management’ Model in Academic Organizational Capacity. The research design was a sequential exploratory mixed method and research method in the qualitative sector Meta-synthesis. Data were extracted from 63 qualitative studies, which included 120 validated internal and external scientific databases and criteria for inclusion. After analyzing the data, 16 basic themes related to talent management were identified. Then, 16 basic themes were grouped into 4 first level organizing themes including human resource management, human resource competencies, student management, and job responsibilities of faculty members, and accordingly the themes network was drawn up. In the quantitative part, the research method was descriptive survey and the research variables included the dimensions of talent management. The statistical population in this section consisted of managers and heads of different departments of universities across the country who were selected as the research participants using purposeful sampling approach and key informants sampling method, 60 people were selected as research participants. The research instrument is a researcher-made scale of talent management model that is derived from the qualitative stages of the research. Confirmatory factor analysis, correlation of each item with total score and Cronbach's alpha were used for statistical analysis. The results showed that according to the respondents' viewpoints, the job responsibilities of the faculty members of Human Resources Management and Human Resources Competencies had the highest to the least explanatory power, respectively. It should be noted that student management does not explain talent management.
• (1) Pazargadi M, Salehi M. Quality Assessment of Education: A Partnership-Based Approach to Tackle the Challenges of the Third Millennium Higher Education Management System. Educational Research Journal of Islamic Azad University, Bojnourd Branch.2008: 17-23.
• (2) Katsuhama Y. Capacity building for flood management systems: a conceptual model and case studies. Water International Journal. 2010; 35 (6): 763 – 778.
• (3) Baghban A. Development of organizational capacity. Tadbir Monthly.2009. Code: l139245.
• (4) Mirkamali SM, Mazari I, Khabarah K, Sediqi I. Explaining the Role of Self-Governance on Human Capital of Higher Education Staff Personnel: A Study on the University of Tehran. Quarterly Journal of Educational and College Studies. 2016. Third Year, No. 11: 9-21.
• (5) McDonnell A, Collings D, Mellahi K, Schuler R. Talent management: a systematic review and future prospects. European International Management. 2017. Vol. 11, No. 1: 86–128.
• (6) Boudreau J W, Ramstad P M. Beyond HR: The New Science of Human Capital. 2004. Harvard Business School Press: Boston, MA.
• (7) Collings D, Mellahi K. Strategic Talent Management: A review and research agenda. Human Resource Management Review. 2009; 19:304-313.
• (8) Groysberg B. Chasing Stars: The Myth of Talent and the Portability of Performance. Princeton, Published by: Princeton University Press 2010. http://www.jstor.org/stable/j.ctt7rtk7.
• (9) Lewis R E, Robert J. Heckman Talent management: A critical review. Human Resource Management Review. 2006; 16: 139-154.
• (10) Cheloha G, Swain H. Talent management for a new era: what we have learned from the recession and what we need to focus on next. Human Resource Management International Digest. 2005; 18(3): 3-5.
• (11) Sabuncua Ku, Karacaya G. Exploring Professional Competencies For Talent Management In Hospitality And Food Sector In Turkey. Procedia -Social And Behavioral Sciences 2016; 235(24): 443- 452.
• (12) Asgariani M. Quality and Identification of the Components of Quality Improvement Training and Use of Production Center in Tehran. Application of Management and Development Sciences. 2017; Volume 2, Issue 3 (5): 17-1.
• (13) Abili G Mazari A. Human Resource Development (Volume One: Emphasizing on the Concepts of Self-Development, Self-Management and Self-Management). 2014. Tehran: Hope.
• (14) Jackson S E, Schuler R S. Human resource planning: Challenges for industrial/organizational psychologists. American Psychologist. 1990: 45(2): 223-239.
• (15) Ingham MK. Citizenship, support, and fit: Exploring the generalizability of these concepts to the occupational domain. PhD Dissertation, Temple University, 2008; 1-187.
• (16) Krishnan T N, Scullion H. Talent management and dynamic view of talent in small and medium enterprises. Human Resource Management Review.2017; 27(3): 431-441.
• (17) Iles P. Employee Resourcing and Talent Management. In: J. Storey, ed. Human Resource Management:A critical text. 2007. London: Thomson Learning: 97-114.
• (18) Thunnissen M, Boselie P, Fruytier B. Talent management and the relevance of context: Towards a pluralistic approach. Human Resorce Management Review.2013; 23:326-336.
• (19) Gay M, Sims D. Future talent development: a practical guide to talent management and succession planning. Trans: Jazani. 2009; N., Tehran, Saramad Publication, 1 st Edition.
• (20) Gold J, Oldroyd T, Chesters E, Booth A, Waugh A. Exploring talenting: talent management as a collective endeavor. European Journal of Training and Development. 2016; Vol. 40 No. 7: 513-533.
• (21) Gallardo-Gallardo E, Nijs S, Dries N, Gallod P Towards an Understanding of Talent Management as a Phenomenon-driven Field Using Bibliometric and Content Analysis. Human Resource Management Review. 2015; 25:264-279.
• (22) Makram H, Sparrow P, Greasley K. How do strategic actors think about the value of talent management? Moving from talent practice to the practice of talent. Journal of Organizational Effectiveness: People and Performance. 2017; 4(4):259-378.
• (23) Gelens j, Dries N, Hofmans J, Pepermans R. The role of percived organization justice in shaping the outcomes of talent management: A research agenda. Human Resource management review. 2013; 23:341-353.
• (24) Williams A M. Perceptual skill in soccer: Implications for talent identification and development. Journal of sports sciences. 2014; 18(9): 737-750.
• (25) Wellins R S, Smith A B, Rogers R W. The CEO’s guide to talent management: Building a global leadership pipeline. Pittsburgh: Development Dimensions International; 2006.
• (26) Armstrong M. A Handbook of Human Resource Management Practices. 2006; 10th Ed, p.cm: 389-409.
• (27) Areiqat A Y, Abdelhadi T, Al-Tarawneh A H. Talent Management as a Strategic Practice of Human Resources Management to Improve Human e of Performance. Interdisciplinary Journal of Contemporary Research in Business. 2010; Vol. 2, No. 2: 329- 341.
• (28) Hilman A H, Ahmed A. Strategic talent management and university performance: a theoretical perspective. European Journal of Business and Management. 2017; 9 (4): 35-40.
• (29) Erasmus B, Naidoo L, Joubert P. Talent Management Implementation at an Open Distance E-Learning Higher Educational Institution: The Views of Senior Line Managers. International Review of Research in Open and Distributed Learning. 2017; Vol 18, N 3:83-98.
• (30) Dehghanan H, Afjahi S A, Soltani M, Javaherizadeh E. Grounded Theory Analysis of the Talent Management Process (Case study: Tavanir Co). Scientific Journal of Research in Human Resources Management. 2018; 10 (4): 1-25.
• (31) Luo Y, Zhang H. Emerging market MNEs. Qualitative review and theoretical directions. J. Int. Manag. 2016; 22 (4): 333–350.
• (32) Faraz Naim M, Lenka U. Development and retention of Generation Employees: a conceptual framework. Employee Relations. 2018; Vol. 40 Issue: 2:433-455.
• (33) Ebben S, van Z R B, Mathafena J R. The development of a talent management framework for the private sector. SA Journal of Human Resource Management/SA Tydskrif vir Menslikehulpbronbestuur. 2017; 15(0), a820. https://doi. org/10.4102/sajhrm. v15i0.820: 1-19.
• (34) Tyagi S, Singh G, Aggarwal T. Talent Management in Education Sector. International Journal on Cybernetics & Informatics, 2017; (IJCI) Vol. 6, No. 1/2: 47-52.
• (35) Hafez E, AbouelNeel R, Elsaid E. An Exploratory Study on How Talent Management Affects Employee Retention and Job Satisfaction for Personnel Administration in Ain Shams University Egypt. Journal of Management and Strategy. 2017; Vol. 8, No. 4: 1-17.
• (36) Bradley A P. Talent management for universities. Australian Universities’ Review. 2016; vol. 58, no. 1: 13-19.
• (37) Al Jarrah S A, Abu-Doleh J D. The Impact of Applying Talent Management Strategies in Enhancing the Organizational Affiliation among Faculty Members in Jordanian Public Universities. Business Administration. 2015; 11 (2): 283-315.
• (38) Eqbal F, Hoveyda R, Siadat S A, Samavatian H, Yarmohammadian M H. Designing And Developing A Faculty Management Talent Process Model For Talent-Based Universities. Journal of Public Management. 2016; Vol 9, No (34): 5-24.
• (39) Moradi M, Bashokoh M, Ahmadi H. (2016). Assessment of Talent Management Status among Faculty Members of Mohaghegh Ardebili University. Journal of Educational Management Innovations. 2016; Vol 11, No (3): 120-105.
• (40) Nazarpouri A, Mousavi S N, Hakak M, Pirzad A. Designing and explaining the talent management system model in universities. Journal of Armaghane Knowledge. 2016; 21 (10): 1029-1040.
• (41) Taleghani Gh, Amini S, Ghaffari A, Adousi H. Investigating the Relationship of Talent Management on Faculty Members' Performance in Isfahan University. Journal of Government Management. 2014; Vol 5, No 3 (3): 83-102.
• (42) Creswell J W, Plano Clark V L. Designing and Conducting Mixed Methods Research. 2011; 2nd Edition, Sage Publications, Los Angeles.
• (43) Yamani M. (2009). Compatible Universities: A Complex Process. New Approaches and Perspectives on Higher Education (Proceedings). By Mohammed Yemen. Tehran: Institute for Cultural and Social Studies.
• (44) Machado M, Taylor J. The struggle for strategic planning in European Higher education: The case of Portugal. Research in Higher education Journal. 2010; 1-20.
• (45) Kim W J. Educational Psychological Analysis of Classroom Collapse. Korean Journal of Anthropology of Education. 2000; 3(2): 79-138.
• (46) Derish P A, Maa J, Ascher N L, Harris H W. Enhancing the mission of academic surgery by promoting scientific writing skills. Journal of Surgical Research. 2007; 140(2): 177-183.
• (47) Rahmani M, Rahmani M. Research and Development Achievements in Iran. 2007; International Conference on Research and Development Centers (R&D Globalization).
• (48) Hardy D E, Laanan F S. Characteristics and perspectives of faculty at public 2-year 19Katsinas and Hardy: An Assessment of the Impact of Collective Bargaining on Faculty. 2006; Published by the Keep, 2009.
• (49) Hamiti M, Reka B, Imeri F. The Impact of Computer Components in Enhancing the Quality of Teaching and Learning Process in Universities. Procedia-Social and Behavioral Sciences. 2015; 191: 2422-2426.
• (50) Ghonji M, Khoshnodifar Z, Hosseini S M, Mazloumzadeh S M. Analysis of some effective teaching quality factors within faculty members of agricultural and natural resources colleges in Tehran University. Journal of the Saudi Society of Agricultural Sciences. 2015; 14(2): 109-115.
• (51) Durišová M, Kucharčíková A, Tokarčíková E. Assessment of Higher Education Teaching Outcomes (Quality of Higher Education). Procedia-Social and Behavioral Sciences. 2015; 174: 2497-2502.
• (52) Piri M, Haratian A, Kianpour S. Students' Satisfaction with the Quality of ducational, Research, Student and Office Administration Services. Sociology of Education. 2018; 7(7): 214-230.
• (53) Roberts J, Dyer F. Magnitude of response: selecting sites for monitoring vegetation response to environmental flows. Proceedings of the 5th Australian Stream Management Conference. 2007; Australian Rivers, Making a Difference. Charles Sturt.
• (54) Bhattacharya C B, Sen S, Korschun D. Using Corporate Social Responsibility to Win the War for Talent. MIT Sloan Management Review. 2008; 49 (2).
• (55) Hosseinzadeh H, Bohlouli N. Investigation of Management Strategies for Recruitment, Empowerment and Retention of Human Resources in Miandoab Region Petroleum Distribution Company. Journal of Management and Accounting Studies. 2016; Vol 2, No 2: 209-226.
• (56) Asili Gh, Hindi S S. A Comparative Study of the Process of Attraction and Presentation of Appropriate Model for Knowledge Organizations. Organizational Culture Management. 2001; Eighth Year, No. 22: 94-69.
• (57) Nouri Shams Abad, Noavari M. Attract human resources. 2008; Tadbir Monthly. • (58) Caruth D L, Caruth G D, Pane S S. Staffing the contemporary organization: A guide to planning, recruiting, and selecting for human resource professionals. 2009; Westport, CO: Praeger Publishers.
• (59) AbbaspourA. Advanced Human Resource Management: Uses, Processes, and Functions. 2014; Tehran: Organization of study and compilation of humanities textbooks of universities.
• (60) Hosseinian Sh, Babaian M; Hamzeh Louie J, Pour Gholami M R. Pathology of Human Resource Holding System in Naja (Case Study of Police Command of Hamadan Province). Journal of Law Management Studies. 2011; Year 6, No. 4.
• (61)Saadat E. Human resources management. 2007; Tehran: Organization of study and compilation of humanities textbooks of universities.Twelfth Edition.
• (62) Melo A I, Sarrico C S. Performance Management Systems and their Influence on the Governance Structures of Portuguese Universities: A Case Study. In Incentives and Performance. 2015: 413-430.
• (63) Jamali D R, Dirani A M, Harwood I A. Exploring human resource management roles in corporate social responsibility: the CSR-HRM cocreation model. Business Ethics. A European Review. 2014; 24(2): 125-143.
• (64) Ragan L C, Bigatel P M, Dillon J M. From Research to Practice: Towards an Integrated and Comprehensive Faculty Development Program. Journal of Asynchronous Learning Networks. 2012; 16 (5):71- 86.
• (65) González K, Padilla J E, Rincón D A. Roles, functions and necessary competences for teachers’ assessment in blearning Contexts. Procedia - Social and Behavioral Sciences. 2011; 29: 149 – 157.
• (66) Gonczi A, Hager P. The Competency Model. International Encyclopedia of Education. 2010; 8: 403-410.
• (67) Haunstein P. Competency modeling approaches and strategies. Permanent J [serial online]. 2000; Available from: www.csae.com/clie nt/csae.pdf.
• (68) Athey T R, Orth M A. Emerging competency methods for the future. Human Resource Management. 1999; 38(3): 215–225.
• (69) Lucia A D, Lepsinger R. The art and science of competency models: Pinpointing critical success factors in organizations. 1999; San Francisco: Jossey-Bass/Pfeiffer.
• (70) Rothwell W J, Lindholm J E. Competency identification, modeling and assessment in the USA. International Journal of Training and Development. 1999; 3(2): 90–105.
• (71) Afsharfar F, Abbaspour A, Rahimian H, Ghiasi Nodushan S. Manufacturing, Validation of Human Resources Competency Dimension Assessment Tools in Knowledge Based Companies. Journal of Educational Measurement. 2017; No. 29: 147-165.
• (72) Alnaser A S M. Service quality higher education and customer satisfaction among undergraduate students of university of Jordan. Theses of master management; 2010: University Utara Malaysia.
• (73) Heydari A A, Khalaj A R, Jafarian N. The Study Of The Students Attitude To Related Factor To Education In Hamadan University Of Medical Sciences. Avicenna Journal of Clinical Medicine. 2001; Vol 7, No 4: 30-35.
• (74) Johnson R D, Gueutal H, Falbe C. Technology, Trainees, Metacognitive Activity and e-learning E_ectiveness. Journal of Managerial Psychology. 2009; (6) 24:566-545.
• (75) Siadat A, Shams B, Homaie R, Gharibi L. Satisfaction of Students and Faculty Members of Graduate Studies From Educational Services Management at Isfahan University of Medical Sciences. Iranian Journal of Medical Education. 2005; (2) 5: 100-93.
• (76) Mohammadian A, Khanbabazadeh M. Students, Satisfaction with Di_erent Units Functions in Ardabil University of Medical Sciences. 2009; Ardabil Universtiy of Medical Sciences (ArUMS).
• (77) Jurkowitsch S, et al. A student satisfaction model for Austrian higher education providers considering aspects of marketing communication. Special Edition on Consumer Satisfaction – Global Perspective. 2006; Vol. 2. No. 3: 9-23.
• (78) Morris S, Snell S, Björkman I. An architectural framework for global talent management. Journal of International Business Studies. 2016; 47(6): 723-747.
• (79) Sparrow P R, Makram H. What is the value of talent management? Building value-driven processes within a talent management architecture. Human Resource Management Review. 2015; 25(3): 249-263.
• (80) Dries N. The psychology of talent management: A review and research agenda. Human Resource Management Review. 2013; 23(4): 272-285.
• (81) Collings D G, Scullion H, Vaiman V. Talent management: Progress and prospects. Human Resource Management Review. 2015; 25(3): 233-235.