طراحی الگوی مدیریت عملکرد با رویکرد توسعه منابع انسانی در بخش دولتی
محورهای موضوعی :محمد محمدی 1 , فتاح شریف زاده 2
1 - ایران/ دانشگاه علامه طباطبائی
2 - دانشگاه علامه طباطبایی
کلید واژه: ارزیابی, ارزیابی عملکرد, مدیریت عملکرد, توسعه منابع انسانی.,
چکیده مقاله :
در طول چند دهه گذشته تطبیق و به کارگیری روش های مدیریت عملکرد جهت بهبود ارائه خدمات و کسب پیامدهای کلیدی از اجزاء اصلی تغییرات مهم در توسعه منابع انسانی دولت ها شده است. با توجه به وضعیت نظام اداری کشور در خصوص مدیریت عمکرد کارکنان و با عنایت به اینکه مدلی که امروز اجرا می شود، در عمل توانایی ارزیابی عملکرد صحیح کارکنان و به دنبال آن توسعه منابع انسانی را ندارد، هدف اصلی این پژوهش طراحی الگوی مدیریت عملکرد با رویکرد توسعه منابع انسانی در بخش دولتی طرح ریزی شد. این تحقیق با روش تحلیل محتوای کیفی در بخش استخراج مدل و بر پایه پیمایشی میدانی برای ارزیابی آن اجرا شده است که منجر به طراحی الگوی مطلوب مدیریت عملکرد برای توسعه منابع انسانی در دستگاه های دولتی کشور شد. ابعاد اصلی این مدل شامل تاثیرپذیری استراتژی سرمایه انسانی از استراتژی سازمانی و اسناد بالادستی، همخوانی و هماهنگی فرایند پاسخگویی، ارتباط مسئولیت و اختیار با شاخص های ارزیابی عملکرد کارکنان؛ تاثیر استراتژی های ارزیابی بر فرایند ارزیابی عملکرد کارکنان؛ وجود رابطه معنادار ویژگی های فردی کارکنان با فرایند ارزیابی عملکرد آنان و در نهایت تاثیر ویژگی روابط کاری فی مابین بر مدیریت عملکرد کارکنان است.
Over the past few decades, the implementation and application of performance management methods to improve service provision and the acquisition of key impacts have been key elements in the development of human resources development in governments. Considering the state of the country's administrative system regarding performance management for the development of human resources and considering that the model being implemented today does not have the ability to properly assess employees, the main objective of this research is to design a model of performance management with the approach of HR development in the administrative sector was considered. This research has been implemented with qualitative content analysis method in the field of model extraction and based on a field survey to evaluate it, which led to the design of performance management model for human resource development in government agencies. The main dimensions of this model include the impact of human capital strategy on organizational strategy and reference laws; the coordination of accountability process; the relationship of responsibility and authority with employee performance appraisal; the impact of evaluation strategies on the process of employee performance evaluation; the existence of a significant relationship between the individual characteristics of employees and their evaluation process; Finally, the effect of the relationship of labor relations on employee performance management.
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