اولویت بندی استراتژی ها با استفاده از رویکرد ترکیبی تجزیه و تحلیل سلسله مراتبی و کپراس فازی
محورهای موضوعی : مدیریت استراتژیکعلی مروتی شریفآبادی 1 , محمدمحسن خدائی میدانشاه 2 , پوریا مالکی نژاد 3 , میلاد حمزه نژادی 4
1 - دانشگاه یزد
2 - اقتصاد، مدیریت و حسابداری
3 - دانشکده اقتصاد، مدیریت و حسابدری، دانشگاه یزد
4 - دانشگاه یزد
کلید واژه: اولویت بندی استراتژی, اصل پارتو, کارت امتیازی متوازن پایدار, تجزیه و تحلیل سلسله مراتبی, کپراس فازی,
چکیده مقاله :
با توجه به رشد روز افزون سازمان ها در رقابت براي افزایش سهم بازار، ضرورت وجود برنامهريزي استراتژيك در سازمانها دو چندان مي شود كه بر این اساس توجه بسياري از محققين را جلب کرده است. هيچگاه تمامي گزينههاي استراتژيك به طور يكسان مورد توجه استراتژيست هاي سازمان قرار نخواهند گرفت. لذا میبایست بهترين گزينه ها را شناسايي و انتخاب نمود. در این پژوهش از ترکیب روش های کارت امتیازی متوازن پایدار، تجزیه و تحلیل سلسله مراتبی و کپراس فازی به عنوان یک فرآیند یکپارچه برای انتخاب بهترین استراتژی استفاده شده است. در ابتدا 33 شاخص پس از مطالعه ادبیات و مصاحبه با خبرگان یکی از شرکتهای کابینت سازی فهرست و با استفاده از تکنیک تحلیل سلسله مراتبی وزن دهی شدند و در گام بعدی با استفاده از نمودار پارتو غربال گردیدند. سپس 9 استراتژی موجود که حاصل تدوین تیم متخصص برنامه ریزی استراتژیک بود، توسط تکنیک کپراس فازی اولویت بندی گردید. در نهایت «استفاده از اقیانوس آبی برای شکل دهی یک سیستم بازاریابی اصولی و برندسازی» به عنوان مهمترین استراتژی شناخته شد و تصمیم گیرندگان بیشترین معیار بهینگی را به آن اختصاص دادند. با توجه به قرار داشتن شرکت در ابتدای مسیر و نیاز به شناخته شدن، استراتژی برندسازی مناسب خواهد بود، چرا که از دغدغه های اصلی شرکت های نوپا می باشد.
According to the organizations additive growth in competition for increasing market share, the necessity of strategic planning is increasing which accordingly has attracted plenty of researchers. All strategic alternatives are never taken into consideration equally by strategists. Therefore, best alternatives should be selected. In this research, an integrated process is used for selecting the best strategy which includes three approaches named Sustainable Balanced Score Card (SBSC), Analytic Hierarchy Process (AHP) and Fuzzy COmplex PRoportional ASsessment of alternative (COPRAS). Firstly, thirty-three criteria were extracted after studying literature review and interviewing most conscious experts from one of the cabinet making companies. Secondly, they are filtered by Pareto principle. Afterward, nine strategies which are strategic planning outcome, prioritized by COPRAS technique. At the end, "Using blue ocean in order to form a principled marketing and branding" identified as the most important strategy and decision makers allocated the highest utility degree to it. Due to this issue that the organization is at the beginning of the path and consequently should be recognized, "Using blue ocean in order to form a principled marketing and branding" will be an appropriate and suitable strategy because it is the main concern of the newly established and start-ups companies.
Aghdaie, M. H., Hashemkhani Zolfani, S., & Zavadskas, E. K. (2012). Prioritizing constructing projects of municipalities based on AHP and COPRAS-G: a case study about footbridges in Iran. The Baltic journal of road and bridge engineering, 7(2), 145-153.
Akbari N, Zhedi K.M. (2007). The Use of Multi-index Grading (Ranking) and Decision Making, Tehran. National Organization of Municipalities and Rural Districts, (3): 425.
Azar, Adel., Jalali, Reza., Khosravani, Farzaneh., & Karami, Hossein. (2011). A Hybrid Approach for Business Strategy Selection. Journal of Business administration research, 2(4), 124-143. (In Persian)
Barney, J. B. (2002). Gaining and sustaining competitive advantage. Gaining and sustaining competitive advantage (Vol. 104).
Barney, J. B., & Wright, P. M. (1997). On becoming a strategic partner: The Role of Human Resources in Gaining Competitive Advantage. CAHRS Working Paper #97-09, 37(1), 1–25.
Bhattacharya, A., Geraghty, J., & Young, P. (2010). Supplier selection paradigm: An integrated hierarchical QFD methodology under multiple-criteria environment. Applied Soft Computing, 10(4), 1013-1027.
Chai, N. (2009). Sustainability performance evaluation system in government: A balanced scorecard approach towards sustainable development. Springer Science & Business Media.
Chatterjee, P., Athawale, V. M., & Chakraborty, S. (2011). Materials selection using complex proportional assessment and evaluation of mixed data methods. Materials & Design, 32(2), 851–860.
Chatterjee, P., & Chakraborty, S. (2012). Material selection using preferential ranking methods. Materials & Design, 35, 384–393.
Chen, F.-H., Hsu, T.-S., & Tzeng, G.-H. (2011). A balanced scorecard approach to establish a performance evaluation and relationship model for hot spring hotels based on a hybrid MCDM model combining DEMATEL and ANP. International Journal of Hospitality Management, 30(4), 908–932.
Das, M. C., Sarkar, B., & Ray, S. (2012). A framework to measure relative performance of Indian technical institutions using integrated fuzzy AHP and COPRAS methodology. Socio-Economic Planning Sciences, 46(3), 230–241.
Dereli, C. (2007). The developing environment for strategy formation in the smaller local authority. International Journal of Public Sector Management, 20(5), 366–379.
Drucker, Peter. (2000). Management Challenges for the 21st Century. Trans, Rezaei nezhad, A, Fara publication. (In Persian)
Feiz, Davoud. (2003). Designing a patterm for Selecting Vertical integration strategy, PhD thesis of Tarbiat Modares University. (In Persian)
Figge, F., Hahn, T., Schaltegger, S., & Wagner, M. (2002). The sustainability balanced scorecard--linking sustainability management to business strategy. Business Strategy and the Environment, 11(5), 269–284.
Fouladgar, M. M., Yazdani-Chamzini, A., Lashgari, A., Zavadskas, E. K., & Turskis, Z. (2012). Maintenance strategy selection using AHP and COPRAS under fuzzy environment. International journal of strategic property management, 16(1), 85-104.
Fouladgar, M. M., Yazdani-Chamzini, A., Zavadskas, E. K., & Haji Moini, S. H. (2012). A new hybrid model for evaluating the working strategies: case study of construction company. Technological and Economic Development of Economy, 18(1), 164-188.
Fu, H.-P., Chao, P., Chang, T.-H., & Chang, Y.-S. (2008). The impact of market freedom on the adoption of third-party electronic marketplaces: A fuzzy AHP analysis. Industrial Marketing Management, 37(6), 698–712.
Hahn, T., & Wagner, M. (2001). Sustainability balanced scorecard. Von Der Theorie Zur Umsetzung.
Henderson, R., & Mitchell, W. (1997). the Interactions of Organizational and Competitive Influences on Strategy and Performance. Strategic Management Journal, 18(S1), 5–14.
Hoffman, N. P. (2000). An examination of the“ sustainable competitive advantage” concept: past, present, and future. Academy of Marketing Science Review, 2000, 1.
Hoogstra, M. A., & Schanz, H. (2008). The future orientation of foresters: An exploratory research among Dutch foresters into the prerequisite for strategic planning in forestry. Forest Policy and Economics, 10(4), 220–229.
Kaklauskas, A., Zavadskas, E. K., Raslanas, S., Ginevicius, R., Komka, A., & Malinauskas, P. (2006). Selection of low-e windows in retrofit of public buildings by applying multiple criteria method COPRAS: A Lithuanian case. Energy and Buildings, 38(5), 454–462.
Kanapeckiene, L., Kaklauskas, A., Zavadskas, E. K., & Seniut, M. (2010). Integrated knowledge management model and system for construction projects. Engineering Applications of Artificial Intelligence, 23(7), 1200–1215.
Kaplan, R. S., & Norton, D. P. (1996). Using the balanced scorecard as a strategic management system. Harvard business review Boston, MA.
Kara, S. S. (2011). Supplier selection with an integrated methodology in unknown environment. Expert Systems with Applications, 38(3), 2133–2139.
Kazzazi, Abolfazl., Amiri, Maghsood., & Rahbar Yaghoobi, Fatemeh. (2011). Evaluation and ranking Strategies with ELECTRE III techniques in Fuzzy situation (Case Study Conducted at Temad Co.). Industrial Management Studies, 8(20), 49-79. (In Persian)
Khorshid, Sedigheh., & Ranjbar, Reza. (2011). Strategic analytics, codification and selecting strategy based on SWOT and fuzzy multi attribute decision making techniques. Journal of Industrial management, Islamic Azad university Sanandaj branch, 5(12), 19-38. (In Persian)
Lee, A. H. I., Chen, W.-C., & Chang, C.-J. (2008). A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in Taiwan. Expert Systems with Applications, 34(1), 96–107.
Lee, S., Kim, W., Kim, Y. M., & Oh, K. J. (2012). Using AHP to determine intangible priority factors for technology transfer adoption. Expert Systems with Applications, 39(7), 6388-6395.
Lesani, Pedram., Bayrami Latran, Elyas., Saeedi, Nima., & Heydari, Seyyed Abbas. (2012). Formulation and categorizing Iran Behnoosh Co. strategies: An Fuzzy approach. Journal of New Marketing Research, 2(3), 135-154. (In Persian)
Mata, F. J., Fuerst, W. L., & Barney, J. B. (1995). Information Technology and Sustained Competitive Advantage: A Resource-Based Analysis. MIS Quarterly, 19(4), 487.
Mehregan, Mohammad., Razavi, Seyed Mostafa., & Akhavan Anvari, Mohammad Reza. (2012). Identification and Evaluation of Strategic Decisions in Gas Industry Using DEMATEL Method. Iranian journal of management studies, 5(2), 49-65. (In Persian)
Mirghafoori, S. H., Azizi, F., & Asadian Ardakani, F. (2014). Multiple Attribute Decision Making (MADM) Methods. Yazd: Jahad Daneshgahi publications. (in Persian)
Mirzaei Chaboki, Mohsen. (2010). Codification and prioritizing Strategy for Chouka company using Fuzzy TOPSIS. Master dissertation in faculty management, Islamic Azad University, Central Tehran branch. (in Persian)
Mirzaei, H.R., Rojouei, M., & Okhravi, A.H. (2012). Strategies Formulation for Dairy Cattle Complexes, Using Fuzzy AHP Group. Journal of Agricultural Economics & Development, 25(4), 428-440. (In Persian)
Naser, S., Kamal, S. S., & Rahimi, A. S. (2014). The Study of Impact of Organizational Spirituality on Organizational Citizenship Behavior (University of Tabriz, Tabriz Islamic Art University, Sahand University of Technology. Applied Mathematics in Engineering, Management and Technology, 2(2), 415–423.
Niven, P. R. (2011). Balanced scorecard: Step-by-step for government and nonprofit agencies. John Wiley & Sons.
Önüt, S., & Soner, S. (2008). Transshipment site selection using the AHP and TOPSIS approaches under fuzzy environment. Waste Management, 28(9), 1552–1559.
Perçin, S. (2008). Use of fuzzy AHP for evaluating the benefits of information-sharing decisions in a supply chain. Journal of Enterprise Information Management, 21(3), 263–284.
Podvezko, V. (2011). The comparative analysis of MCDA methods SAW and COPRAS. Engineering Economics, 22(2), 134–146.
Porter, M. E. (1980). Competitive Advantage: Techniques for Analyzing Industrial and Competitors. New York: Free Press.
Rabbani, A., Zamani, M., Yazdani-Chamzini, A., & Zavadskas, E. K. (2014). Proposing a new integrated model based on sustainability balanced scorecard (SBSC) and MCDM approaches by using linguistic variables for the performance evaluation of oil producing companies. Expert Systems with Applications, 41(16), 7316-7327.
Stonehouse, G., & Pemberton, J. (2002). Strategic planning in SMEs-some empirical findings. Management Decision, 40(9), 853–861.
Sun, C.-C. (2010). A performance evaluation model by integrating fuzzy AHP and fuzzy TOPSIS methods. Expert Systems with Applications, 37(12), 7745–7754.
Sun, C.-C., & Lin, G. T. R. (2009). Using fuzzy TOPSIS method for evaluating the competitive advantages of shopping websites. Expert Systems with Applications, 36(9), 11764–11771.
Tavana, M., Momeni, E., Rezaeiniya, N., Mirhedayatian, S. M., & Rezaeiniya, H. (2013). A novel hybrid social media platform selection model using fuzzy ANP and COPRAS-G. Expert Systems with Applications,40(14), 5694-5702.
Van Laarhoven, P. J. M., & Pedrycz, W. (1983). A fuzzy extension of Saaty’s priority theory. Fuzzy Sets and Systems, 11(1), 199–227.
Yazdani Chamzini, A., & Yakhchali, S. H. (2012). Tunnel Boring Machine (TBM) selection using fuzzy multicriteria decision making methods. Tunnelling and Underground Space Technology, 30, 194–204.
Zavadskas, E. K., Kaklauskas, A., Peldschus, F., & Turskis, Z. (2007). MULTI-ATTRIBUTE ASSESSMENT OF ROAD DESIGN SOLUTIONS BY USING THE COPRAS METHOD. Baltic Journal of Road & Bridge Engineering, 2(4).
Zolfani, S. H., Rezaeiniya, N., Aghdaie, M. H., & Zavadskas, E. K. (2012). Quality control manager selection based on AHP-COPRAS-G methods: a case in Iran. Economic Research-Ekonomska Istraživanja, 25(1), 72-86.