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      • Open Access Article

        1 - A Combination Method of DEA, DEMATEL and ANP for Evaluation of ERP Systems
        amir amini alireza alinezhad
        In this study Data envelopment analysis is used for the assessment of enterprise resources planning systems of 18 manufacturing companies, to determine whether the defined goals for ERP systems have been able to affect the performance after the implementation of the sys More
        In this study Data envelopment analysis is used for the assessment of enterprise resources planning systems of 18 manufacturing companies, to determine whether the defined goals for ERP systems have been able to affect the performance after the implementation of the system. Considering the identification of effective factors in implementing ERP systems and using the previous researches, the performance evaluation criteria of this system were identified. Then, using experts’ views the most important input indicators were ranked by fuzzy DEMATEL and output indicators by ANP. In this ranking, time spent on implementation, the implementation infrastructure, training and user support were identified as top input indicators, and three indicators of productivity increase, proper resource management and user satisfaction were selected as top output indicators. Using selected indicators, the performance of ERP systems of selected companies was evaluated. The results of this research will be useful in identifying the strengths and weaknesses of companies compared to top ones and making their ERP system even better. Manuscript profile
      • Open Access Article

        2 - Assess an Enterprise Resource Planning System (ERP) Applying by the Success of DeLone & McLean’s Model; Case Study: id IKCO
        Anahita  Safajoo Mahdi  Rezaei Khatir Sajjad  Shokohyar
        In today’s dynamic and competitive business environment which is rapidly changing, the development and deployment of modern information systems have received much attention by managers. The use of such systems has left a significant impact on facilitating the management More
        In today’s dynamic and competitive business environment which is rapidly changing, the development and deployment of modern information systems have received much attention by managers. The use of such systems has left a significant impact on facilitating the management process. Thus, by providing the means of information production, process and distribution among different levels of management, managers have been enabled to monitor the flow of information in their organizations, relying on more knowledge to apply more determined and technical management. To achieve this goal, information systems have been paid due attention while organizations invest heavily in developing information systems. Therefore, it is vital to evaluate the success of information systems in order to understand their value and efficiency and justify the huge amount of investment made in the development of such systems. The present study was aimed at evaluating the success of information systems (Enterprise Resource Planning) in Iran Khodro Company using Delone and MacLean model. A questionnaire was designed based on six criteria including the quality of information, the quality of system, the quality of service, user satisfaction, the use of system and individual impact. The statistical society of research of 25000 people including managers, experts and employees in Iran Khodro car manufacturing company.379 samples were the required sample size, determined from the formula .The research in terms of objective is an applied research and in terms of methodology and implementation is the kind of descriptive analytic research with an emphasis on the correlation branch. First, the variables were described by statistical tables and indices using SPSS. Structural equation modeling was used to analyze data, test hypotheses and generalize the results to population using LISREL. The results of this research show that the acceptance of a system of information, especially from prospective of end users, arising from the ratio between the person and information systems. Finally, solutions have been provided to improve the refuted hypotheses. Manuscript profile
      • Open Access Article

        3 - Selecting Enterprise Resource Planning System Using of Fuzzy Analytic Hierarchy Process Approach
        Hojatollah Hamidi
        Selecting an enterprise resource planning (ERP) system is time consuming due to the resource constraints, the software complexity, and the different of alternatives. A comprehensively systematic selection policy for ERP system is very important to the success of ERP pro More
        Selecting an enterprise resource planning (ERP) system is time consuming due to the resource constraints, the software complexity, and the different of alternatives. A comprehensively systematic selection policy for ERP system is very important to the success of ERP project. In this paper, we propose a fuzzy analytic hierarchy process (FAHP) method to evaluate the alternatives of ERP system. The selection criteria of ERP system are numerous and fuzzy, so how to select an adequate ERP system is crucial in the early phase of an ERP project. The framework decomposes ERP system selection into four main factors. The goal of this paper is to select the best alternative that meets the requirements with respect to “product factors”, “system factors”, “management factors” and “vendor factors”. The sub-attributes (sub-factors) related to ERP selection have been classified into thirteen main categories. These criteria and factors are weighed and prioritized and finally a framework is provided for ERP selection with the fuzzy AHP method. Also, a real case study from PARDIS-LO Company is presented. Manuscript profile