• List of Articles tourism.

      • Open Access Article

        1 - The Effect of Perceived Service Quality, Satisfaction and Trust of Health Tourists on Their Revisiting and Reusing the Hospitals and
             
        Health tourism is becoming a developing sector in the tourism industry. It involves economic grounds; creates job opportunities; introduces different cultures; and even holds political interests for the countries. Health tourism has many economic benefits for the countr More
        Health tourism is becoming a developing sector in the tourism industry. It involves economic grounds; creates job opportunities; introduces different cultures; and even holds political interests for the countries. Health tourism has many economic benefits for the countries that are active in this industry. Health tourism is an emerging field, and there are serious competitions among countries that try to attract health tourists and keep them satisfied during their stay. This study aims to investigate the effect of perceived service quality, satisfaction, and trust of health tourists revisiting and reusing the hospitals and health centers in Mashhad. Data were collected using a questionnaire. Based on a judgmental sampling method, 206 people were selected from the international health tourists. Structural equation modeling was employed. Results confirmed there was a direct and positive relation between the perceived service quality and the customers’ satisfaction. Also, the hypothesis proved the positive effect of customers’ satisfaction on their trusting healthcare centers and their staff. Results also approved the effect of customers’ trust on their future decisions to return to the same places of treatments. Manuscript profile
      • Open Access Article

        2 - Tourism Policymaking, Local Community Support, Place Image, Tourism Impacts, Tourism in Semnan
        Zohre  Kiani FeizAbadi Farnaz NikKhah Elisa  taherian
        Tourism policies widely affect the lives of local residents. On the other hand, the effectiveness of such policies depends on the local community’s support and participation. Therefore, the present study sought to investigate the influence of the Local Community’s Place More
        Tourism policies widely affect the lives of local residents. On the other hand, the effectiveness of such policies depends on the local community’s support and participation. Therefore, the present study sought to investigate the influence of the Local Community’s Place Image and their perception of tourism impacts on their support for tourism policies in Semnan. To this end, some 340 questionnaires were distributed among local residents, out of which 322 questionnaires were completed by the respondents. The collected data were then analyzed by PLS software using Structural Equation Modeling (SEM). The results indicated that the residents’ place image had a direct significant effect on their perception of tourism impacts and consequently on their support for tourism development policies. Moreover, the findings highlighted the necessity of evaluating tourism impacts based on the perceptions of residents, because the more favorable they consider the tourism impacts, the more support they give to tourism development policies. Finally, this study suggests some policy recommendations on how to manage the local community’s place image, their perceptions of tourism impacts, and their support for tourism policy-making. Manuscript profile
      • Open Access Article

        3 - Impact of the socio-cultural worldview of tourists on their intention to visit Shushtar traditional houses
        Yazdan shirmohammad Mehran  Shahrestani
        This research try to investigate the effect of cultural worldview and the authenticity of Shushtar traditional houses on the intention of tourists to visit Shushtar traditional houses. In this research, the cultural worldview and authenticity of the behavioral intention More
        This research try to investigate the effect of cultural worldview and the authenticity of Shushtar traditional houses on the intention of tourists to visit Shushtar traditional houses. In this research, the cultural worldview and authenticity of the behavioral intention process of tourists in visiting traditional houses have been measured by using the variables of the purposeful behavior model and with an interdisciplinary approach. It is a survey. The statistical population of the research was determined and selected based on Cochran's formula, 384 people among the tourists visiting the traditional houses of Shushtar. Statistical analysis was done using the structural equation method and using SPSS and PlS software. To test the hypotheses, a p_value smaller than 0.05 was considered. For the reliability of the questionnaire, three criteria of factor loading coefficients, Cronbach's alpha, and composite reliability were used, and for the validity of the questionnaire, convergent and face validity were used. Structural equation modeling examined the relationships between variables (cultural worldview, authenticity, attitude, subjective norm, perceived behavioral control, anticipated positive and negative emotions, behavioral desire, and intention). this research showed that cultural worldview and authenticity, through the variables of the targeted behavior model, can play an effective role in creating desire in the behavioral intention of tourists, in the decision-making process of visiting the traditional houses of Shushtar. The results of this research showed that maintaining the authenticity of the tourist destination is an important and influential factor in forming a positive image of the destination and visiting cultural and historical areas. Manuscript profile
      • Open Access Article

        4 - Examining the role of influencing factors on value co-creation through technologies equipped with artificial intelligence and knowledge management in the tourism industry
        Mohammad bashokouh Iman Ghasemi hamedani
        In the 21st century, the growth of new technologies, especially in tourism, is inevitable. The development of information and communication technology has also caused significant changes in tourism behavior. The current research is devoted to the analysis of the effecti More
        In the 21st century, the growth of new technologies, especially in tourism, is inevitable. The development of information and communication technology has also caused significant changes in tourism behavior. The current research is devoted to the analysis of the effective factors on value co-creation through technologies equipped with artificial intelligence and knowledge management in the tourism industry. This research is descriptive-correlation type. The statistical population of the research consists of employees and experts of the tourism industry, and 190 sample members were randomly selected. Data were analyzed using spss software and partial least squares method and Smart PLS software. were analyzed. Customer-based factors with a coefficient of 0.364 on the effectiveness of value co-creation, technology equipped with artificial intelligence with a coefficient of 0.802 on customer-based factors and with a coefficient of 1.097 on the effectiveness of value co-creation, and finally knowledge management with a coefficient of 0.540 The effectiveness of value co-creation has a significant impact. And customer-based factors with a coefficient of 0.292 were able to mediate the relationship between technology equipped with artificial intelligence and the effectiveness of value co-creation. Examining the results of this research showed that the significant effect of customer-based factors, technologies equipped with artificial intelligence and knowledge management on the effectiveness of value co-creation was confirmed. And customer-based factors were able to mediate the relationship between AI-enabled technologies and value co-creation effectiveness. Finally, technologies equipped with artificial intelligence were able to mediate the relationship between customer-based factors and the effectiveness of value co-creation. Manuscript profile