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      • Open Access Article

        1 - Identification the components of Distinguishing management using Delphi fuzzy technique
        Seyyed Najmuddin Mousavi Ali shariat nejad
        The present study aimed to provide distinguish management cpmponent for pharmaceutical companies using Fuzzy Delphi method. This research is a mix research with exploratory approach which in terms of quantitative and qualitative research in the field of methodology and More
        The present study aimed to provide distinguish management cpmponent for pharmaceutical companies using Fuzzy Delphi method. This research is a mix research with exploratory approach which in terms of quantitative and qualitative research in the field of methodology and in terms of research philosophy includes deductive-inductive research. The statistical population of this study is all pharmacies, pharmacy companies in Lorestan province. In the qualitative section, the sample members of the research using a bullet-sampling method are selected and in the quantitative part of the research, they selected by Multi-stage cluster sampling. Since the present study is a mixed research with a quantitative and qualitative approach, both the interviewing tools and the questionnaire are used simultaneously. Regarding to analyze the research data, it should be noted that for analyzing qualitative data, the coding method and the ATLAS.TI software were used, also analysis in qualitative section with fuzzy Delphi were used. The results of the research show that the powerful knowledge chain in drug production, the use of medicinal plants, the dependence of the world's pharmaceutical companies on medicines and medicinal herbs, and the existence of a monopoly on the expertise in some of the drugs produced are most effective factors influencing for competitiveness of pharmaceutical companies. Manuscript profile
      • Open Access Article

        2 - An approach to prioritize quality dimensions of based on cloud computing using Multiple Criteria Decision Making method
        Zahra Abbasi Somayeh Fatahi Mohammad Javad  Ershadi
        Today, quality is one of the most important factors in attracting customer satisfaction and loyalty to service organizations. Therefore, one of the main concerns of managers is to improve the quality of services. With the development of the Internet and the world of com More
        Today, quality is one of the most important factors in attracting customer satisfaction and loyalty to service organizations. Therefore, one of the main concerns of managers is to improve the quality of services. With the development of the Internet and the world of communications, a concept called cloud computing has expanded in the world of communications, which provides a new model for the supply, consumption and delivery of computing services. The purpose of this study is to make the optimal decision in choosing the appropriate cloud service according to the conditions of users so that they achieve the highest satisfaction. Fuzzy Delphi method, fuzzy hierarchical analysis method, fuzzy TOPSIS method and finally multi-criteria decision making method are the methods used in this research. The results of the fuzzy Delphi method show that the indicators of transparency, accessibility and reliability should be eliminated. The results of fuzzy hierarchical analysis identified the cost index as the most important index and the support index during demand as the least important index. According to the results of fuzzy TOPSIS based on the weights obtained from fuzzy hierarchical analysis, SAAS, IAAS and PAAS cloud services were ranked first to third, respectively. Using the SAAS service provides numerous benefits to employees and companies, such as reducing time and money spent on time-consuming tasks such as installing, managing, and upgrading software. Manuscript profile