Organizational Awareness and Effectiveness Index in Knowledge Driven Organizations
Subject Areas : Entrepreneurship and Mnagement of Knowledge-based FirmsGholamreza Malekzadeh 1 , Mohhamad Amin Malekzadeh 2
1 - Ferdosi University
2 - University of Tehran
Keywords: Knowledge Driven Knowledge Based Organizational Awareness Effectiveness Organizational Monitoring,
Abstract :
Nowadays Knowledge-based and Knowledge-driven enterprises are assumed important organizations for moving toward knowledge-based economy. But knowledge-driven organizations are facing multiple crises in job/work design, reengineering process, organizing activities to increase efficiency. The one that stands out and greatly affects the organization is the maximum amount of work that an organization is capable to complete in a given period. Managers want to know how they can improve productivity in an organization. To do this without the slightest fault, organizations must have mechanisms to help increase their level of awareness. One of those mechanisms involves finding indicators to assess the organizational effectiveness in a strategic way. One of these indicators is organizational awareness that can help to increase revenue and profitability by establishing competitive advantage. Organizational Awareness includes the ability to identify who the real decision‐makers are and the individuals who can influence them, and to predict how new events will affect individuals and groups within the organization. This paper aims to introduce a method to assess effectiveness and organizational efficiency as a tool for achieving organizational awareness. The most important methods to evaluate effectiveness is called Global Organizational Effectiveness Index Subsystem (GOEIS). GOEIS can be used to compare execution to planning, in some defined areas, to verify if the proposed objectives of the organization are being met or not. This effectiveness index is suitable to improve management and performance while increasing effectiveness and organizational awareness.
1- اوپنهایم، آبراهام نفتلی، طرح پرسشنامه و سنجش نگرشها، ترجمه مرضیه کریم نیا، مشهد، معاونت فرهنگی آستان قدس، 1369.
2- کریپندورف، کلوس، تحیل محتوا: مبانی روششناسی، ترجمه هوشنگ نائبی، چاپ سوم، نشر نی، تهران، 1386.
3- گولد، جولیوس و کولب، ویلیام، فرهنگ علوم اجتماعی، کیا، تهران، نشر مازیار، چاپ اول، 1376.
4- هولستی، آل. آر، تحلیل محتوا در علوم اجتماعی و انسانی، ترجمه نادر سالارزاده امیری، انتشارات دانشگاه علامه طباطبائی، تهران، 1391.
5- P. S. Tolbert and R. Hall, Organizations: Structures, Processes and Outcomes (10th Ed.). Boston, MA: Pearson Education, 2009.
6- K. Kirst-Ashman and G. Hull, Generalist Practice with Organizations and Communities (6th Ed.). Independence, KY: Cengage Learning, 2015.
7- Columbia University report, “Where Ideas Work - Province of British Columbia”. 2016, Available: www2.gov.bc.ca/assets/gov.
8- P. Drucker, the Coming of the New Organization, Harvard Business Review on Knowledge Management, Harvard Business School Press, 1998.
9- D. Silva, “Effectiveness and Efficiency Indicators: A practical view about performance indicators to evaluate the efficiency and effectiveness of organizational processes”, Qualypro j., 2007.
10- A. J. Santos, Strategic Management, Lisbon, Academic Publishing House, 2008.
11- A. Rego, “Organizational Effectiveness”, Daily News, Economy, 2006.
12- J. Balogun and V.H. Hailey, Exploring Strategic Change, 2nd ed. Prentice Hall, London, 2004.
13- V. D. Miller, J. R. Johnson and J. G. Grau, “Antecedents to willingness to participate in a planned organizational change”, Journal of Applied Communication Research, 22, 1994. pp. 59-80.
14- K. Armstrong and A. Ward, What Makes for Effective Performance Management? The Work Foundation, London, 2005.
15- M. Moreira, “Effectiveness Index Development of an Organizational Subsystem as an Organizational Cockpit Instrument”, M. S. thesis, Portuguese Air Force Academy, University Education’s Department, Sintra, Portugal, 2012.
16- M. A. Campaign and D. K. Palmer, “Discovering corporate consciousness”, Journal of business and psychology, 10, 1996, pp. 389-400.
17- G. M. Spreitzer, “Psychological Empowerment in Work Place Dimensions Measurement & Validation”, Academy of Management Journal 38, 1999, pp.1442-1465.
18- B. Schneider, “The people make the place”, Personnel Psychology, 40, 1987, pp. 437-452.
19- P. G. Northup, M. M. McMahon, A. P. Ruhl, S. E. Altschuler, A. Volk-Bednarz, S. H. Caldwell and C. L. Berg, “Coagulopathy does not fully protect hospitalized cirrhosis patients from peripheral venous thromboembolism”, Am. J. Gastroenterol, 101, 2006, pp 1524–1528.
20- D. Vicente, “Towards Organizational Self-Awareness: A Methodological Approach to Capture and Represent Individual and Inter-Personal Work Practices”, M.S. thesis, Technical University of Lisbon, 2007.
21- R. Kaplan and D. Norton, “The Balanced Scorecard: Measures That Drive Performance”, Harvard Business Review, January–February, 1992, pp.71–79.
22- C. Páscoa and J. Tribolet “Organizational and Design Engineering of the Operational and Support Components of an Organization: the Portuguese Air Force Case Study”, Conf. Enterprise Engineering, University of Delft, Netherlands, 2010.
23- M. Lankhorst, Enterprise Architecture at Work - Modelling, Communication and Analysis, Springer, Verlag Berlin. Heidelberg, 2005.
24- T. Morden, Principles of Strategic Management, 3rd Edition, University of Teeside, UK, Ashgate Publishing Limited, 2007.
25- P. Mangas, “Analysis of the Flying Regime: Components and Application”, M.S. thesis, University Education’s Department, Portuguese Air Force Academy, Sintra, Portugal, 2011.