فهرس المقالات ساسان حریفی المقاله 1 - A Hybrid Deep Learning Model Based on BLSTM-GRU for Enhanced Call Volume Forecasting in Call Centers Armaghan Nikfar Sasan Harifi Javad Mohammadzadeh Journal of Information Systems and Telecommunication (JIST) , العدد 3 , السنة 14 , تابستان 2026
