Enhancing the Quality of ICT Regulation in Iran: A Study on the Application of the COBIT IT Governance Framework
الموضوعات :
Ehsan Baraty
1
,
Akbar Nabiollahi
2
,
Naser Khani
3
1 - Management Department, Najafabad Branch, Islamic Azad University, Najafabad, Iran
2 - Computer Engineering Faculty, Najafabad Branch, Islamic Azad University, Najafabad, Iran
3 - Management Department, Najafabad Branch, Islamic Azad University, Najafabad, Iran
الکلمات المفتاحية: ICT Regulatory Tracker, COBIT Framework, ICT Regulation Quality, Digital Transformation,
ملخص المقالة :
This study explores the application of the COBIT (Control Objectives for Information and Related Technologies) IT governance framework to enhance the ICT Regulatory Tracker (ICTRT) scores, a tool developed by the International Telecommunication Union (ITU) to assess ICT regulatory bodies across countries. Given the absence of specific improvement strategies from the ITU, this research fills a critical gap by investigating how COBIT processes can be leveraged for ICT regulation improvement. Utilizing an Automatic Content Analysis (ACA) method, we identified significant relationships between 22 out of 37 COBIT processes and ICTRT indicators, with particular emphasis on APO09, APO11, and DSS02 processes. Focus group methodology employed to validate these findings and development of a continuous improvement plan tailored for Iran's ICT regulatory body. This plan integrates 13 COBIT processes from the identified set, providing a structured approach for implementation. The findings not only highlight effective COBIT processes but also offer actionable insights for regulatory bodies aiming to enhance their regulatory quality and advance towards a digital economy.
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