بررسی ارزیابی مروری بر ادبیات سیستماتیک (بازاریابی سبز) و تحلیلی بر تعاریف، مراحل استراتژی و ابزارها در صنعت گردشگری و مهمان نوازی (سبز محور)
الموضوعات :شهرام رفیعی نائینی 1 , آتنا حرفه گر 2 , میترا حسین پور شرفشاد 3 , محبوبه جرجانی 4
1 - گروه آموزشی جغرافیا، دانشکده ادبیات، علوم انسانی و اجتماعی، تهران، ایران
2 - گروه آموزشی جغرافیا، دانشکده ادبیات، علوم انسانی و اجتماعی، تهران، ایران
3 - گروه آموزشی جغرافیا، دانشکده ادبیات، علوم انسانی و اجتماعی، تهران، ایران
4 - گروه آموزشی جغرافیا، دانشکده ادبیات، علوم انسانی و اجتماعی، تهران، ایران
الکلمات المفتاحية: پایداری زیست محیطی, استراتژی بازاریابی سبز, محصولات سبز, بازاریابی سبز, آمیخته بازاریابی, صنعت گردشگری و مهمان نوازی (سبز محور),
ملخص المقالة :
در سال های اخیر،نگرانی های رو به رشد بین المللی در مورد پایداری زیست محیطی و تغییرات آب و هوا،همه شرکت های گردشگری و مهمان نوازی (سبز محور) را با چالش و ادغام مسائل زیست محیطی در استراتژی و فعالیت های تجاری سوق می دهد،هدف از بررسی مقدماتی این مقاله; بررسی محرک های اصلی نوآوری در ادبیات سیستماتیک(بازاریابی سبز)بوده است.با توجه به اینکه تعداد شرکتهای گردشگری و مهمان نوازی (سبز محور) که محصولات سبز را توسعه میدهند به سرعت در حال رشد بوده و مصرفکنندگان(مشتریان)علاقه فزایندهای به این محصولات نشان دادهاند. بنابراین، شناخت ویژگی های اصلی محصولات سبز، شناسایی عوامل مؤثر بر قیمت و تمایل مصرفکنندگان به پرداخت بیشتر برای آنها، کانالهای فروش و ابزارهای تبلیغاتی (4Ps بازاریابی سبز) برای شرکتهایی که قصد طراحی، توسعه و بازاریابی را دارند بسیار مفید خواهد بود.محصولات سبز به همین دلیل، درک عمیق بازاریابی سبز، از یک سو، تولید پاکتر را از طریق توسعه محصولات سبز و از سوی دیگر، مصرف پایدار را از طریق بازاریابی موفق آنها تقویت میکند. این مطالعه از روش مرور ادبیات سیستماتیک استفاده می کند به طور خاص،این مقاله به تجزیه و تحلیل: 1) تعاریف غالب بازاریابی سبز (و مفاهیم مرتبط) و تکامل آنها در طول زمان،2)مراحل مختلف برای ایجاد یک استراتژی بازاریابی سبز، و3)ویژگی های عناصر آمیخته بازاریابی سبز پرداخته است. پس از جستجوی نشریات دانشگاهی در سه پایگاه داده (ابسکو، اسکوپوس و وب علم) و انتخاب نشریات بر اساس ارتباط آنها با اهداف ذکر شده،114 مطالعه در بررسی گنجانده شده است. نتایج نشان می دهد که تعریف بازاریابی سبز در طول زمان با توجه به ارتباط رو به رشد پایداری محیطی تغییر کرده است. با توجه به استراتژی بازاریابی سبز،چندین راه برای تقسیم بندی مصرف کنندگان شناسایی شده است.مطالعات در ارتباط بیشتر با موقعیتیابی برند سبز به جای موقعیتیابی محصول سبز، همگرا هستند و بسیاری از آنها آن را شانسی برای تمایز میدانند. با اشاره به آمیخته بازاریابی سبز، نتایج نشان می دهد که: انواع بسیاری از محصولات سبز وجود دارد.و به این ترتیب، پیامدهای مهمی برای مدیران صنعت گردشگری، محققان و دانشجویان دارد.
• Aaker, D.A., 1996. Building Strong Brands. Free Press, Macmillan, New York.
• Andrews, J.C., Netemeyer, R.G., Burton, S., 1998. Consumer generalization of nutrient content claims in advertising. J. Mark. 62, 62e75.
• Armstrong Soule, C.A., Reich, B.J., 2015. Less is more: is a green demarketing strategy sustainable? J. Mark. Manag. 31, 1403e1427.
• Awad, T.A., 2011. Environmental segmentation alternatives: buyers' profiles and implications. J. Islam. Mark. 2, 55e73.
• Banyte, J., Brazioniene, L., Gadeikiene, A., 2010a. Investigation of green consumer profile: a case of Lithuanian market of eco-friendly food products. Econ. Manag. 2, 374e383.
• Banyte, J., Brazioniene, L., Gadeikiene, A., 2010b. Expression of green marketing developing the conception of corporate social responsibility. Inz. Ekon. Eng. Econ. 21, 550e560.
• Belz, F., Dyllik, T., 1996. Okologische Positionierungsstrategien (ecological positioning strategies). In: Tomczak, T.R., Roosdorp, A. (Eds.), Position ierungkernentscheidung Des Marketing. Thexisverlag, St Gallen, pp. 170e179.
• Belz, F.M., Peattie, K., 2009. Sustainability Marketing: a Global Perspective. Wiley, Chichester, UK.
• Belz, F.M., Peattie, K., 2012. Sustainability Marketing: a Global Perspective, second ed. Wiley, Chichester, UK.
• Bickart, B.A., Ruth, J.A., 2012. Green eco-seals and advertising persuasion. J. Advert. 13, 51e67.
• Boehm, M., Thomas, O., 2013. Looking beyond the rim of one's teacup: a multidisciplinary literature review of product-service systems in information systems, business management, and engineering and design. J. Clean. Prod. 52, 245e260.
• Borin, N., Cerf, D.C., Krishnan, R., 2011. Consumer effects of environmental impact in product labeling. J. Consum. Mark. 28, 76e86.
• Boston Consulting Group, 2009. Capturing the Green Advantage for Consumer Companies. On-line available at: http://www.bcg.com/documents/file15407.pdf (Last accessed 3rd October 2016).
• Burke, P.F., Eckert, C., Davis, S., 2014. Segmenting consumers' reasons for and against ethical consumption. Eur. J. Mark. 48, 2237e2261.
• Central New York Business, 2008. Report: many consumers unwilling to pay extra for green lifestyle. Bus. J. Cent. N. Y. 22 (38), B9.
• Chamorro, A., Banegil, T.M., 2006. Green marketing philosophy: a study of Spanish ~ firms with ecolabels. Corp. Soc. Resp. Env. Ma. 13, 11e24.
• Chamorro, A., Rubio, S., Miranda, F.J., 2009. Characteristics of research on green marketing. Bus. Strateg. Environ. 18, 223e239.
• Chan, R.Y.K., He, H., Chan, H.K., Wang, W.Y.C., 2012. Environmental orientation and corporate performance: the mediation mechanism of green supply chain management and moderating effect of competitive intensity. Ind. Mark. Manag. 41, 621e630.
• Chang, H., Zhang, L., Xie, G.-X., 2015. Message framing in green advertising: the effect of construal level and consumer environmental concern. Int. J. Advert. 34, 158e176.
• Chase, D., Smith, T.K., 1992. Consumers keen on green but marketers don't deliver. Advert. Age 63, 2e4.
• Chen, Y.S., 2010. The drivers of green brand equity: green brand image, green satisfaction, and green trust. J. Bus. Ethics 93, 307e319. Chen, Y.S., Chang, H., 2012. Enhance green purchase intentions: the roles of green perceived value, green perceived risk, and green trust. Manag. Decis. 50, 502e520.
• Chitra, K., 2007. In search of the green consumers: a perceptual study. J. Serv. Res.Us. Res. 7, 173e191.
• Cho, Y.-N., 2015. Different shades of green consciousness: the interplay of sus tainability labeling and environmental impact on product evaluations. J. Bus. Ethics 128, 73e82.
• Cleveland, M.K., Laroche, M., 2005. Shades of green: linking environmental locus of control and pro-environmental behaviors. J. Consum. Mark. 22, 198e212.
• Commission of the European Communities, 2001. Green paper on Integrated Product Policy. Brussels. http://www.europarl.europa.eu/meetdocs/ committees/deve/20020122/com%282001%29366_en.pdf (last accessed 3rd October 2016).
• Crane, A., 1997. The dynamics of marketing ethical products: a cultural perspective. J. Mark. Manag. 13, 561e577.
• Crane, A., 2000. Facing the backlash: green Marketing and strategic reorientation in the 1990s. J. Strateg. Mark. 8, 277e296.
• D'souza, C.T., 2000. Bridging the communication gap: dolphin safe eco-labels. Corp. Commun. Int. J. 5, 185e190.
• D'souza, C.T., Taghian, M., Lamb, P., 2006. An empirical study on the influence of environmental labels on consumers. Corp. Commun. 11, 162e173.
• D'souza, C., Mehdi, T., Lamb, P., Peretiatko, R., 2007. Green decisions: demographics and consumer understanding of environmental labels. Int. J. Consum. Stud. 31, 371e376.
• D'souza, C., Mehdi, T., Sullivan-Mort, G., 2013. Environmentally motivated actions influencing perceptions of environmental corporate reputation. J. Strateg. Mark. 21, 541e555.
• Dangelico, R.M., 2016. Green product innovation: where we are and where we are going. Bus. Strateg. Environ. 25, 560e576.
• Dangelico, R.M., Pontrandolfo, P., 2010. From green product definitions and classifications to the green option matrix. J. Clean. Prod. 18, 1608e1628.
• Davari, A., Strutton, D., 2012. Marketing mix strategies for closing the gap between green consumers' pro-environmental beliefs and behaviors. J. Strateg. Mark. 22, 563e586.
• Davis, J.J., 1993. Strategies for environmental advertising. J. Consum. Mark. 10, 19e36. Delmas, M.A., Burbano, V.C., 2011. The drivers of greenwashing. Calif. Manag. Rev. 54, 64e87.
• Drozdenko, R., Marlene, J., Coelho, Donna, 2011. Pricing of green products: premiums paid, consumer characteristics and incentives. Int. J. Bus. Mark. Decis. Sci. 4, 106e116.
• Elfenbein, D.W., Mcmanus, B., 2010. Last minute bidding in ebay charity 36 auctions. Econ. Lett. 17, 42e45.
• Erskine, C.C., Collins, L., 1997. Eco-labelling: success or failure? Environmentalist 17, 125e133.
• Esmaili, M., Fazeli, S.F., 2015. Surveying of importance of Green Marketing compared purchase budget and preferred brand when buying by AHP method. Mediterr. J. Soc. Sci. 6, 388e394.
• Essoussi, L.H., Linton, J.D., 2010. New or recycled products: how much are consumers willing to pay? J. Consum. Mark. 27, 458e468.
• European Commission, 2011. Attitudes of European Citizens towards the Environment, Special Eurobarometer 365. http://ec.europa.eu/environment/ pdf/ebs_365_en.pdf (Last accessed 3rd October 2016).
• European Commission, 2014. Attitudes of European Citizens towards the Environment, Special Eurobarometer 416. http://ec.europa.eu/public_opinion/archives/ ebs/ebs_416_en.pdf (Last accessed 3rd October 2016).
• Ferguson, R., Goldman, S.M., 2010. The cause manifes to. J. Consum. Mark. 10, 458e468.
• Finisterra do Paço, A.M., Raposo, M.L.B., 2009. “Green” segmentation: an application to the Portuguese consumer market. Mark. Intell. Plan. 27, 364e379.
• Finisterra do Paço, A.M., Raposo, M.L.B., 2010. Green consumer market segmentation: empirical findings from Portugal. Int. J. Consum. Stud. 34, 429e436.
• Finisterra do Paço, A.M., Raposo, M.L.B., Filho, W.L., 2009. Identifying the green consumer: a segmentation study. J. Target. Meas. Anal. Mark. 17, 17e25.
• Finisterra do Paço, A.M., Alves, H., Shiel, C., Filho, W.L., 2014. An analysis of the measurement of the construct “buying behaviour” in green marketing. J. Integr. Env. Sci. 11, 55e69.
• Foster, C., Green, K., 2000. Greening the innovation process. Bus. Strateg. Environ. 9, 287e303. Fowler III, A.R., Close, A.G., 2012. It ain't easy being green. J. Advert. 41, 119e132.
• Freestone, O.M., Mcgoldrick, P.J., 2008. Motivations of the ethical consumer. J. Bus. Ethics 79, 445e467.
• French, J., Blair-Stevens, C., 2006. From snake oil salesmen to trusted policy advisors: the development of a strategic approach to the application of social marketing in England. Soc. Mark. Q. 12, 29e40.
• Fuller, D.A., 1999. Sustainable Marketing: Managerial e Ecological Issues. SAGE Publications, Inc., London, UK. Gheorghiu, A., Vidras¸ cu, P.A., Niculescu, M.D., 2013. The development of the Eco marketing, green performance and corporate responsibility in a competitive economy. Quality (Supplement), 373e377.
• Ghosh, M., 2011. Green Marketing- A changing concept in changing time. BVIMR Manag. Edge 4, 82e92. Ginsberg, J.M.B., Bloom, P.N., 2004. Choosing the right green marketing strategy. MIT Sloan Manag. Rev. 46, 79e84.
• Gopaldas, A., 2015. Creating firm, customer, and societal value: toward a theory of positive marketing. J. Bus. Res. 68, 2446e2451.
• Gordon, R., Carrigan, M., Hastings, G., 2011. A framework for sustainable marketing. Mark. Theor. 11, 143e163.
• Grimmer, M., Bingham, T., 2013. Company environmental performance and consumer purchase intentions. J. Bus. Res. 66, 1945e1953.
• Grove, S.J., Fisk, R.P., Pickett, G.M., Kangun, N., 1996. Going green in the service sector: social responsibility issues, implications and implementation. Eur. J. Mark. 30, 56e66.
• Grundey, D., 2009. Eco-marketing and eco-labelling: does it ensure customer loyalty for eco-products in Lithuania? Transform. Bus. Econ. 8, 152e179.
• Grundey, D., Zaharia, R.M., 2008. Sustainable incentives in marketing and strategic greening: the cases of Lithuania and Romania, technological and economic development of economy. Balt. J. Sustain. 14, 130e143.
• Hansen, A., 2002. Discourses of nature in advertising. Communications 27, 499e511.
• Hartmann, P., Ibanez, V.A., 2013. Desert or rain: standardisation of green advertising ~ versus adaptation to the target audience's natural environment. Eur. J. Mark. 47, 917e933.
• Hartmann, P., Ibanez, V.A., Forcadasainz, F.J., 2005. Green branding effects on atti- ~ tude: functional versus emotional positioning strategies. Mark. Intell. Plan. 23, 9e29.
• Hastings, G., Angus, K., 2008. Alcohol industry sponsored social marketing: opportunity or threat? Mark. Theory 3, 305e322.
• Hennion, K.E., Kinnear, T.C., 1976. Ecological Marketing. American Marketing Association, Chicago. Hertwick, E.G., 2005. Consumption and the rebound effect. J. Ind. Ecol. 9, 85e98.
• Higgins, J.P.T., Green, S., 2011. Cochrane handbook for Systematic Reviews of Interventions Version 5.1.0 (updated March 2011). The Cochrane Collaboration. Available from: http://handbook.cochrane.org/.
• Hoek, J., Roling, N., Holdsworth, D., 2013. Ethical claims and labelling: an analysis of consumers' beliefs and choice behaviours. J. Mark. Manag. 29, 772e792.
• Hopkins, M., Roche, C., 2009. What the 'green' consumer wants. MIT Sloan Manag. Rev. 50, 87e89.
• Horkheimer, M., 1972. Traditional and critical theory. In: O'Connell, M.J., et al. (Eds.), Critical Theory: Selected Essays. Seabury Press, New York, pp. 188e243.
• Hussain, S.S., 2000. Green consumerism and ecolabelling: a strategic behavioural model. West. J. Agric. Econ. 51, 77e89.
• Hussain, S., Lim, D., 2000. The development of eco-labelling schemes. An economic perspective. In: Madu, C.N. (Ed.), Handbook of Environmentally Conscious Manufacturing. Kluwer Academic Publishers, Boston, MA.
• Iraldo, 2016. in Vigolo C. Il greenwashing inconsapevole. Cos’e, e come affrontarlo. On-line available at: http://www.lifegate.it/imprese/news/il-greenwashinginconsapevole-cose-e-come-affrontarlo (Last accessed 3rd October 2016).
• Jain, S.K., Kaur, G., 2004. Green marketing: an Indian perspective. Decision 31, 168e209.
• Jain, S.K., Kaur, G., 2006. Role of socio-demographics in segmenting and profiling green consumers: an exploratory study of consumers in India. J. Int. Consum. Mark. 18, 107e146.
• Kals, E., Schumacher, D., Montada, L., 1999. Emotional affinity toward nature as a motivational basis to protect nature. Environ. Behav. 31, 178e202.
• Kapelianis, D., Strachan, S., 1996. The price premium of an environmentally friendly product. S. Afr. J. Bus. Manag. 27, 89.
• Kardash, W.J., 1974. Corporate responsibility and the quality of life: developing the ecologically concerned consumer. In: Henion, Kinnear (Eds.), Ecological Marketing. American Marketing Association.
• Kärnä, J., Juslin, H., Ahonen, V., Hansen, E., 2001. Green advertising: greenwash or a € true reflection of marketing strategies? Greener Manag. Int. 33, 59e70.
• Kaufman, L., 1999. Selling green: what managers and marketers need to know about consumer environmental attitudes. Environ. Qual. Manag. 8, 11e20.
• Kilbourne, W.E., 1998. Green marketing: a theoretical perspective. J. Mark. Manag. 14, 641e655.
• Koomey, J.G., 2011. Growth in Data Center Electricity Use 2005 to 2010. Analytics Press, Oakland, CA. On-line available at: http://www.analyticspress.com/ datacenters.html (Last accessed 11th January 2017).
• Kordshouli, H.R., Ebrahimi, A., Bouzanjani, A.A., 2015. An analysis of the green response of consumers to the environmentally friendly behaviour of corporations. Iran. J. Manag. Stud. 8, 315e334.
• Koszeghy, B., 2004. The triad of government, firms, and consumers on the market of environmental products. Period. Polytech-Soc. Manag. Sci. 12, 261e276.
• Kotler, P., Armstrong, G., 2014. Principles of Marketing. Global Edition, 15/E. Pearson Prentice Hall, Upper Saddle River, NJ.
• Kotler, P., Levy, S.J., 1971. Demarketing, yes, demarketing. Harv. Bus. Rev. 79, 21e30. Kotler, P., Zaltman, G., 1971. Social marketing: an approach to planned social change. J. Mark. 35, 3e12.
• Kronrod, A., Grinstein, A., Wathieu, L., 2012. Go green! Should environmental messages be so assertive? J. Mark. 76, 95e102.
• Ku, H.H., Kuo, C.C., Wu, C.L., Wu, C.Y., 2012. Communicating green marketing ap peals effectively. J. Advert. 41, 41e50.
• Kumar, V., Rahman, Z., Kazmi, A.A., 2013. Sustainability marketing strategy: an analysis of recent literature. Glob. Bus. Rev. 14, 601e625.
• Lampe, M., Gazda, G.M., 1995. Green Marketing in Europe and the United States: an evolving business and society interface. Int. Bus. Rev. 4, 295e312.
• Laroche, M., Bergeron, J., Barbaro-Forleo, G., 2001. Targeting consumers who are willing to pay more for environmentally friendly products. J. Consum. Mark. 18, 503e520.
• Lee, C.K., Lee Lam, J.S., 2012. Managing reverse logistics to enhance sustainability of industrial marketing. Ind. Mark. Manag. 41, 589e598.
• Lenox, M., Ehrenfeld, J., 1997. Organizing for effective environmental design. Bus. Strateg. Environ. 6, 187e196.
• Leonidou, L.C., Leounidou, C.N., Palihawadana, D., Hultman, M., 2011. Evaluating the green advertising practices of international firms: a trend analysis. Int. Mark. Rev. 28, 6e33.
• Levitt, T., 1960. Marketing myopia. Harv. Bus. Rev. 38, 45e56.
• Luchs, M.G., Naylor, R.W., Irwin, J.R., Raghunathan, R., 2010. The sustainability liability: potential negative effects of ethicality on product preference. J. Mark. 74, 18e31.
• Matin, A., Alauddin, M., 2016. Prospects and challenges of green marketing in Bangladesh. Eur. J. Bus. Manag. 8 (22), 114e118.
• Mendleson, N., Polonsky, M.J., 1995. Using strategic alliances to develop credible Green Marketing. J. Consum. Mark. 12, 4e18.
• Michaud, C., Llerena, D., 2011. Green consumer behaviour: an experimental analysis of willingness to pay for remanufactured products. Bus. Strateg. Environ. 20, 408e420.
• Mishra, P., Sharma, P., 2012. Green marketing: challenges and opportunities for business. J. Mark. Commun. 8, 35e41.
• Modi, A.G., Patel, J.D., 2013. Classifying consumers based upon their proenvironmental behaviour: an empirical investigation. Asian Acad. Manag. J. 18, 85e104.
• Molina-Murillo, A.S., Smith, T.M., 2005. How much is too much? Exploring life cycle assessment information in environmental marketing communications. Bus. Prof. Ethics J. 24, 199e223.
• Moniri, S.M., Shareghi, B., Ataei, S.V., Zolali, A., 2012. Green Marketing, an attitude toward future for improving life quality. Life Sci. J. 9, 5652e5656.
• Mont, O.K., 2002. Clarifying the concept of product-service system. J. Clean. Prod. 10, 237e245.
• Mostafa, M.M., 2009. Shades of green: a psychographic segmentation of the green consumer in Kuwait using self-organizing maps. Expert Syst. Appl. 36, 11030e11038.
• Nagar, K., 2013. An empirical investigation into the influence of green advertising on brand loyalty. J. Serv. Res. 13, 71e94.
• Nidumolu, R., Prahalad, C.K., Rangaswami, M.R., 2009. Why sustainability is now the key driver of innovation. Harv. Bus. Rev. 87, 56e64.
• Nyilasy, G., Gangadharbatla, H., Paladino, A., 2012. Greenwashing: a consumer perspective. Econ. Sociol. 5, 116e123.
• Ottman, J., 1993. Green Marketing: Challenges and Opportunities for the New Marketing Age. Ntc Business Books, Lincolnwood, Illinois.
• Ottman, J.A., Reilly, W.R., 1998. Green Marketing: Opportunity for Innovation. J. Ottman Consulting Inc., New York.
• Ottman, J.A., Stafford, E.R., Hartman, C.L., 2006. Avoiding green marketing myopia: ways to improve consumer appeal for environmentally preferable products. Environment 48, 22e36.
• Papadas, K.-K., Avlonidis, G.J., 2014. The 4 cs of environmental business: introducing a new conceptual framework. Soc. Bus. 4, 345e360.
• Papaoikonomou, E., Ryan, G., Ginieis, M., 2011. Towards a holistic approach of the attitude behaviour gap in ethical consumer behaviours. Empirical evidence from Spain. Intern. Adv. Econ. Res. 17, 77e88.
• Park, J.S., Lee, J., 2014. Segmenting green consumers in the United States: implications for green marketing. J. Promot. Manag. 20, 571e589.
• Peattie, K., 1992. Green Marketing, the M&E Handbook Series. Pitman, London, UK.
• Peattie, K., 1995. Environmental Marketing Management: Meeting the Green Challenge. Pitman Publishing, London, UK.
• Peattie, K., 1999. Trappings versus substance in the greening of marketing planning. J. Strateg. Mark. 7, 131e148.
• Peattie, K., 2001a. Golden goose or wild goose? The hunt for the green consumer. Bus. Strateg. Environ. 10, 187e199.
• Peattie, K., 2001b. Towards sustainability: the third age of green marketing. Mark. Rev. 2, 129. Peattie, K., Crane, A., 2005. Green marketing: legend, myth, farce or prophesy? Qual. Mark. Res. Int. J. 8, 357e370.
• Peattie, K., Peattie, S., 2009. Social marketing: a pathway to consumption reduc tion? J. Bus. Res. 62, 260e268.
• Phillips, W., Lee, H., Ghobadian, A., O'Regan, N., James, P., 2015. Social innovation and social entrepreneurship: a systematic review. Group Organ. Manag. 40, 428e461.
• Polonsky, M.J., 2011. Transformative green marketing: impediments and opportunities. J. Bus. Res. 64, 1311e1319.
• Polonsky, M.J., Rosenberger III, P.J., 2001. Reevaluating green marketing: a strategic approach. Bus. Horizons 44, 21e30.
• Polonsky, M.J., Grove, S., Kangun, N., 1997. International environmental marketing claims. Int. Mark. Rev. 14, 218.
• Prakash, A., 2002. Green marketing, public policy and managerial strategies. Bus. Strateg. Environ. 11, 285e297.
• Pranee, C., 2010. Marketing ethical implication & social responsibility. Intern. J. Organiz. Innov. 2, 6e21.
• Pranee, C., 2012. Moral meaning in green marketing and socially responsible mar keting. Intern. J. Organ. Innov. 4, 113e128.
• Prothero, A., Peattie, K., McDonagh, P., 1997. Communicating greener strategies: a study of on-pack communication. Bus. Strateg. Environ. 6 (2), 74e82.
• Prothero, A., Mcdonagh, P., Dobscha, S., 2010. Is green the new black? Reflections on a green commodity discourse. J. Macromark. 30, 147e159.
• Purohit, H.C., 2012. Product positioning and consumer attitude towards eco-friendly labeling and advertisement. J. Manag. Res. 12, 153e162.
• Rademaker, C.A., Royne, M.B., Wahlund, R., 2015. Eco-harmful media perceptions and consumer response to advertising. J. Clean. Prod. 108, 799e807.
• Raska, D., Nichols, B., Shaw, D., 2015. When descriptive norm cues fail as persuasion agents in green supermarket advertising. J. Promot. Manag. 21, 721e738.
• Rettie, R., Burchell, K., Riley, D., 2012. Normalising green behaviours: a new approach to sustainability marketing. J. Mark. Manag. 28, 420e444.
• Rettie, R., Barnham, K., Burchell, C., 2014. Social normalisation: using marketing to make green normal. J. Cons. Behav. 13, 9e17.
• Rex, E., Baumann, H., 2007. Beyond ecolabels: what green marketing can learn from conventional marketing? J. Clean. Prod. 15, 567e576.
• Ritov, I., Kahnemann, D., 1997. How people value the environment: attitudes versus economic values. In: Bazermann, M.H., Messick, D.M., Tenbrunsel, A.E., WadeBenzoni, K.A. (Eds.), Environment, Ethics, and Behavior. The New Lexington Press, San Francisco, pp. 33e51.
• Ross, D., Deck, D.W., 2011. Student guide to greenwashing. B>Quest 1e20.
• Roper ASW, 2002. Green Gauge Report 2002. Roper ASW, New York. Saha, M., Darnton, G., 2005. Green companies or green con-panies: are companies really green, or are they pretending to be? Bus. Soc. Rev. 110, 117e157.
• Sarkar, A., 2012. Green marketing and sustainable development challenges and opportunities. Int. J. Mark. Fin. Serv. Manag. Res. 1, 120e134.
• Saxena, S., 2015. Are they really green: flipping the second side of green marketing coin - a critical analysis using selected cases? Amity Glob. Bus. Rev. 10, 110e113.
• Scott, L., Vigar-Ellis, D., 2014. Consumer understanding, perceptions and behaviours with regard to environmentally friendly packaging in a developing nation. Int. J. Consum. Stud. 38, 642e649.
• Sčypa, P., 2006. Lingkungan pemasaran dan povedenie potrebitelskoe/Russian markets. Ekon. Manaj. 2, 156e159.
• Sharma, A., Iyer, G.R., 2012. Resource-constrained product development: implica tions for green marketing and green supply chains. Ind. Mark. Manag. 41, 599e608.
• Shrum, L.J.M., McCarty, J.A., Lowrey, T.M., 1995. Buyer characteristics of the green consumer and their implications for advertising strategy. J. Advert. 24, 71e82.
• Singh, G., 2013. Green: the new colour of marketing in India. ASCI J. Manag. 42, 52e72.
• Sitnikov, C., Vasilescu, L., Ogarca, R., Tudor, S., 2015. Matrix model for choosing green marketing sustainable strategic alternatives. Amfiteatru Econ. 17, 909e926.
• Smith, K.T., 2010. An examination of marketing techniques that influence millennials' perceptions of whether a product is environmentally friendly. J. Strateg. Mark. 18, 437e450.
• Smith, K.T., 2014. Millennials' interpretations of green terminology. Acad. Mark. Stud. J. 18, 1.
• Smith, K.T., Brower, T.R., 2012. Longitudinal study of green marketing strategies that influence millennials. J. Strateg. Mark. 20, 535e551.
• Sodhi, K., 2011. Has marketing come full circle? Demarketing for sustainability. Bus. Strat. Ser. 12, 177e185.
• Straughan, R.D., Roberts, J.A., 1999. Environmental segmentation alternatives: a look at green consumer behavior in the new millennium. J. Consum. Mark. 16, 558e575.
• Sustainable Packaging Alliance, 2010. Principles, Strategies & KPIs for Packaging 1278 R.M. Dangelico, D. Vocalelli / Journal of Cleaner Production 165 (2017) 1263e1279 Sustainability. Framework 1.0. http://www.documentshare.org/images/server01/20032017/373/f59e0705779f1bbb74f0bdfecca4c6a2.pdf (Last accessed 24thJuly 2017).
• Teisl, M.F., Rubin, J., Noblet, C.L., 2008. Non-dirty dancing? Interactions between eco-labels and consumers. J. Econ. Psychol. 29, 140e159.
• Testa, F., Iraldo, F., Tessitore, S., Frey, M., 2011. Strategies and approaches green advertising: an empirical analysis of the Italian context. Intern. J. Environ. Sustain. Dev. 10, 375e395.
• Testa, F., Iraldo, F., Vaccari, A., Ferrari, E., 2015. Why eco-labels can be effective marketing tools: evidence from a study on Italian consumers. Bus. Strateg. Environ. 24 (4), 252e265.
• Thøgersen, J., 2000. Knowledge barriers to sustainable consumption. In: Bone, P.F., France, K.R., Wiener, J. (Eds.), Marketing and Public Policy Conference Proceedings. American Marketing Association, Chicago, IL, pp. 29e39.
• Thøgersen, J., 2005. How may consumer policy empower consumers for sustainable lifestyles? J. Consum. Policy 28, 143e178.
• Thorson, E., Page, T., Moore, J., 1995. Consumer response to four categories of “green” television commercials. Adv. Consum. Res. 22, 243e249.
• Tomasin, L., Pereira, G.M., Borchardt, M., Sellitto, M.A., 2013. How can the sales of green products in the Brazilian supply chain be increased? J. Clean. Prod. 47, 274e282.
• Tseng, S.-C., Hung, S.-W., 2013. A framework identifying the gaps between cus tomers' expectations and their perceptions in green products. J. Clean. Prod. 59, 174e184.
• Tu, J.C., Kao, T.F., Tu, Y.C., 2013. Influences of framing effect and green message on advertising effect. J. Soc. Behav. Pers. 41, 1083e1098.
• van Dam, Y.K., Apeldoorn, P.A.C., 1996. Sustainable marketing. J. Macromark. 16, 45e56.
• Vlosky, R.P., Ozanne, L.K., Fontenot, R.J., 1999. A conceptual model of us consumer willingness-to-pay for environmentally certified wood products. J. Consum. Mark. 16, 122e136.
• Woolverton, A., Dimitri, C., 2010. Green marketing: are environmental and social objectives compatible with profit maximization? Renew. Agric. Food Syst. 25, 90e98.
• Wymer, W., Polonsky, M.J., 2015. The limitations and potentialities of green marketing. J. Nonprofit public Sect. Mark. 27, 239e262.
• Yadav, R., Pathak, G.S., 2013. Green marketing: initiatives in the Indian context. Indian J. Mark. 43, 25e32. • Yilmazsoy, B., Schmidbauer, H., Rosch, A., 2015. Green segmentation: a cross- € national study. Mark. Intell. Plan. 33, 981e1003.