مدلی برای ارزیابی استقرار و پیشرفت حکمرانی الکترونیک در دستگاه‌های اجرایی ایران
الموضوعات :
1 - دانشجوی دکتری فناوری اطلاعات، گروه مدیریت فناوری اطلاعات، دانشگاه آزاد اسلامی واحد تهران شمال
2 - دانشیار، گروه مهندسی صنایع، دانشگاه آزاد اسلامی واحد تهران شمال
الکلمات المفتاحية: حکمرانی الکترونیک, دولت الکترونیک, تحلیل عاملی اکتشافی, ارزیابی حکمرانی الکترونیک.,
ملخص المقالة :
همزمان با توسعه فناوری اطلاعات و ارتباطات، مفاهیم دولت و حکمرانی الکترونیک در مدیریت و اداره کشورها گسترش یافته است. دولت الکترونیک بر ارائه خدمات به ذینفعان به صورت مجازی و حکمرانی الکترونیکی بر تغییر شیوههای ارتباط دموکراتیک دولت با شهروندان تاکید دارند. لازمه موفقیت حکمرانی الکترونیک، اطمینان از اجرای موفق برنامه‌های توسعه حکمرانی الکترونیک در دستگاه‌های اجرایی وابسته به دولت و همراستایی برنامه‌ها در تمامی بخش‌های وابسته به آن است. شناسایی زیرمولفه‌ها و مولفه‌های ارزیابی حکمرانی الکترونیک علاوه بر آنکه جنبه‌های حائز اهمیت برای توسعه حکمرانی الکترونیک در دستگاه‌های اجرایی را مشخص می‌کند، ابزاری برای اطلاع از وضعیت پیشرفت اقدامات دستگاه‌های اجرایی در توسعه حکمرانی الکترونیک خواهد بود. هدف اصلی این پژوهش، شناسایی زیرمولفه‌ها و مولفه‌های ارزیابی پیشرفت دستگاه‌های اجرایی در توسعه حکمرانی الکترونیک تحت عنوان مدل ارزیابی حکمرانی الکترونیک است. بر اساس مطالعه ادبیات و نظرات خبرگان، 27 زیرمولفه ارزیابی شناسایی شده است. با ابزار پرسشنامه، اهمیت هر یک از آنها در پیشرفت حکمرانی الکترونیک در دستگاه‌های اجرایی کشور ارزیابی شده و با استفاده از روش تحلیل عاملی اکتشافی، معیارها در شش مؤلفه اصلی دسته‌بندی شده‌اند: کیفیت حکمرانی الکترونیک، رهبری و انگیزش حکمرانی الکترونیک، بهره‌وری و تسهیلگری، پشتیبانی و حمایت، مدیریت خدمات الکترونیک و قانون‌گذاری الکترونیک.
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[3] D. Saparniene, From e-government to e-governance: e-initiatives in europe, Siauliai University, Lithuania. 2013.
[4] V. Homburg, ICT, e-government and e-governance: bits & bytes for public administration. In E. Ongaro, & S. V. Thiel, The Palgrave Handbook of Public Administration and Management in Europe. pp. 347-361. London: Palgrave Macmillan. 2018.
[5] C. Ø. Madsen, and A. M. Jesper Bull Berger, The development in leading e-government articles 2001-2010: Definitions, perspectives, scope, research philosophies, methods and recommendations: An update of Heeks and Bailur. International conference on electronic government, 2014. Springer, Berlin, Heidelberg.
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[7] G.R. Kazemian, V. Ghorbanizadehm, R. Vaezi, and M. Shahmohammadi, “A Pattern of Role and Structure of Local Governance in Iran's Management System,” Journal of Public Administration, vol. 11, no. 2, pp. 179-202 (In Persian), 2019. Doi: 10.22059/JIPA.2019.278535.2521
[8] M. Finger, and G. Pécoud, From e-Government to e-Governance? Towards a model of e-Governance. In Proceedings of the 3rd European Conference on E-Government-ECEG, 2003, pp. 119-130.
[9] S. C. Palvia, and S. S. Sharma, “E-government and e-governance: definitions/domain framework and status around the world,” International Conference on E-governance., 2007.
[10] J. Guida, and M. Crow, “E-government and e-governance,” In ICT4D: Information and Communication Technology for Development, 2009, pp. 283-320, Cambridge University Press.
[11] V. Godse, and A. Garg, “From E-government to E-governance,” 5th International Conference on e-Governance, 2007.
[12] M. Backus, “E-governance and developing countries, introduction and examples,” International Institute for Communication and Development (IICD), 2001.
[13] D. Savic, “eGovernance: Theoretical Foundations and Practical Implications. Montreal”, 2006. Retrieved from http://dobrica.savic.ca/pubs/egovernance_foundations.pdf
[14] A.R. Hashemian, “Investigating the two concepts of e-government and e-government,” Sixth International Conference on Information and Communication Technology Management, 2009. Tehran, Iran (In Persian). https://civilica.com/doc/84676/.
[15] R. Barman, “E-Government and E-Governance: A Conceptual Framework,” International Journal of Social Science & Interdisciplinary Research, vol. 3, no. 12, pp. 1-4, 2014. http://indianresearchjournals.com/pdf/IJSSIR/2014/December/1.pdf.
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