تبیین نقش¬هاي مثبت و منفي منتورینگ در بهبود تسهیم دانش: موانع و راهكارهاي پياده¬سازي منتورينگ
محورهای موضوعی :
آرین قلی پور
1
,
سید جواد موسوی
2
,
محمد هاشمی
3
1 - دانشگاه تهران
2 - دانشگاه تهران
3 - دانشگاه تهران
کلید واژه: منتورینگ تسهیم دانش ترک شغل,
چکیده مقاله :
هدف پژوهش حاضر تبیین نقش مثبت و منفي منتورینگ در بهبود تسهیم دانش است. به دلیل رقابت شدید بین شرکت های فعال در صنعت بازار سرمایه، جابه‌جایی زياد کارکنان مستعد و باتجربه را در این صنعت شاهد هستيم، به همین منظور جهت حفظ و تسهیم دانش در شرکت قبل از ترک پرسنل کلیدی روش منتورینگ پیشنهاد و مورد بررسي قرار گرفت. نمونه آماری این پژوهش کارکنان کلیدی باتجربه و کارشناسان منابع انسانی سه شرکت تأمین سرمایه امین، لوتوس پارسیان و بانک ملت می‌باشد که با موضوع مورد تحقیق آشنایی دارند. نمونه پژوهش از طريق روش گلوله برفي انتخاب‌شده است. روش تحقیق نيز كيفي و ابزار گردآوری داده ها مصاحبه مي‌باشد. برای تحلیل داده ها از روش تحلیل مضمون استفاده شده است. به طور كلي هدف پژوهش حاضر رسيدن به پاسخ سه سوال مهم ذيل مي-باشد: 1. موانع تسهیم دانش در سازمان کدام‌اند؟ 2. راه های اجرای داوطلبانه منتورینگ در سازمان کدام‌اند؟ 3. چه راهکارهایی جهت پیشگیری از ترک سازمان توسط کارآموز پیشنهاد می‌کنید؟ با توجه به نتايج به دست آمده، از دیدگاه افراد مصاحبه شونده موانع تسهیم دانش به سه قسمت موانع فردی، سازمانی و فرهنگی تقسیم می‌شوند. راهكارهاي اجراي داوطلبانه منتورينگ در سازمان شامل سه بخش آموزش، جبران خدمات و تعیین متصدی اجرای منتورینگ مي-شوند. راهكارهاي پيشگيري از ترك سازمان توسط كارآموز نيز در چهار بخش طبقه‌بندی شده است كه عبارت است از: استخدام، امتیازات شغلی بعد از منتورینگ، برند سازی و رویه اجرایی منتورینگ.
The purpose of this research is to explore the positive and negative roles of mentoring on improving knowledge sharing. High turnover rate of talented and experienced employees in this industry are seen due to the fierce competition between active companies in the capital market industry. Thus, we suggest mentoring to keep and share knowledge in company before they intend to quit. The statistical society of the research is experienced employees and human resource specialists in Amin Tamin Sarmayeh, Lotos Parsian, and Melat bank who were aware of the subject. In addition, the sample was selected using snowball sampling. Qualitative research method is used and we used interview to data collecting. Theme analysis is used to data anlyzing. Generally, the purpose of this research is to answer to three questions: 1. what are the barriers of sharing knowledge? 2. What are the volunteer ways to perform mentoring in company? And 3. What strategies would you recommend to prevent the mentee to quit the organization? According to the results, from the perspective of Participators, knowledge sharing barriers were divided to three parts: individual, organizational, and cultural barriers. To perform mentoring, volunteer strategies in organization include three following parts: training, compensation, and appointed curator of the implementation of mentoring. To prevent the mentee to quit the organization, the strategies are divided in four parts as follows: hiring, job advantages after mentoring, branding, mentoring executive procedures.
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