طراحی مدل مفهومی ریسک های منابع انسانی و تعیین راهکارهای کنترلی مورد مطالعه: سازمان حمل و نقل بار و مسافر شهرداری یزد
محورهای موضوعی : مدیریت صنعتی
مونا اسماعیل زاده
1
,
مهدی زارع کمالی
2
1 - عضو هیات علمی
2 - دانشجو
کلید واژه: ریسک, ریسک منابع انسانی, مدل سازی ساختاری- تفسیری,
چکیده مقاله :
ریسک‌های مرتبط با منابع انسانی میتوانند به بخش مهمی از ریسک‌های تجاری تبدیل شوند. اگرچه اغلب به عنوان خطرات ناشی از عدم رعایت الزامات ایمنی شغلی شناخته می‌شوند، اما میتوانند تأثیرات گسترده تری داشته باشند. بنابراین هدف از پژوهش طراحی مدل ریسک های منابع انسانی و تعیین راهکارهای کنترل آن در سازمان حمل و نقل بار و مسافر شهرداری یزد می‌باشد. تحقیق حاضر از نظر ماهیت آمیخته و از نظر شیوه گردآوری داده ها توصیفی-پیمایشی است. ابتدا ریسک های منابع انسانی از طریق مصاحبه با خبرگان سازمان حمل و نقل بار و مسافر شهرداری یزد شناسایی و دسته بندی گردید. سپس پنلی متشکل از خبرگان تشکیل شد و مدل مفهومی ریسک های منابع انسانی از طریق روش مدلسازی ساختاری- تفسیری طراحی و در نهایت راهکارهای کنترلی ارائه گردید. از طریق مصاحبه با خبرگان 39 ریسک منابع انسانی بدست آمد که در قالب 7 دسته طبقه بندی گردید. در نهایت با استفاده از اعضا پنل، مدل ریسک های منابع انسانی طراحی گردید که ریسک ناشی از مسائل مدیریتی سازمان دارای بیشترین اثر گذاری و ریسک دانش و مهارت منابع انسانی، ریسک سلامت جسمی و روانی منابع انسانی، ریسک سرمایه های انسانی و ریسک رفتاری منابع انسانی دارای بیشترین اثرپذیری بودند. بررسی و کنترل ریسک های منابع انسانی برای سازمان-هایی که علاقه‌مند به بهبود عملکرد هستند، بسیار حائز اهمیت است. شایسته است مدیران، سیاست گذاران و برنامه ریزان سازمان حمل و نقل بار و مسافر شهرداری یزد به ریسک ناشی از مسائل مدیریتی سازمان اهمیت ویژه قائل شده و جهت کاهش ریسک سرمایه های انسانی و رفتاری برنامه ریزی های لازم را اتخاذ نمایند
Risks related to human resources can become an important part of business risks. Although often identified as risks resulting from non-compliance with occupational safety requirements, they can have broader and deeper impacts. Therefore, the purpose of this research is to design a human resource risk model and determine its control strategies in the cargo and passenger transportation organization of Yazd Municipality.The current research is mixed in nature and descriptive-survey in terms of data collection. At first, the risks of human resources were identified and categorized through interviews with the experts of Yazd Municipality Cargo and Passenger Transport Organization. Then, a panel consisting of experts was formed and the conceptual model of human resources risks was designed through the structural-interpretive modeling method, and finally control solutions were presented. Through interviews with experts, 39 human resource risks were obtained in the form of 7 categories. by using the members of the expert panel, the human resources risk model was designed, which has the most impact on the organization's management issues and the risk of knowledge and skills of human resources, the risk of physical and mental health of human resources, the risk of human capital and Behavioral risk of human resources has the most effectiveness.Investigating and controlling human resource risks is very important for organizations that are interested in improving performance. For this reason, it is better for managers, policy makers and planners of the organization not to neglect the benefits of identifying and analyzing human resource risks at different levels.
1. Aven, T., & Renn, O. (2010). Risk management and governance: Concepts, guidelines and applications. Springer Science & Business Media.
2. Abdel-Basset, M., Gunasekaran, M., Mohamed, M., & Chilamkurti, N. (2019). A framework for risk assessment, management and evaluation: Economic tool for quantifying risks in supply chain. Future Generation Computer Systems, 90, 489-502.
3. Wang, Michael. (2018). Impacts of supply chain uncertainty and risk on the logistics performance. Journal of Marketing and Logistics, 4-13.
4. Shoja, M. (2019). Systematic assessment of human resource risk management in Mashhad municipality. Master's thesis, Ferdowsi University of Mashhad (In Persian).
5. Fotr, J., & Hnilica, J. (2014). Aplikovaná analýza rizika ve finančním managementu an investičním rozhodování. 2 vyd. Praha: Grada, 299 s.
6. Huang, W., Sun, Q., Guan, X., & Peng, S. (2017). Human Resource Risk Identification and Prevention. Control and System Engineering, 1(1), 16-21.
7. Brunold, J., & Durst, S. (2012). Intellectual capital risks and job rotation. Journal of Intellectual Capital.
8. Stevens, J. (2006). Managing risk: The HR contribution, London: Routledge.
9. Stefánsdóttir, S. G. (2017). Risks in human resources and their relation to organizational risk management: mitigating the HR risk of knowledge-loss, using knowledge management systems (Doctoral dissertation).
10. Huang, W., Sun, Q., Guan, X., & Peng, S. (2017). Human Resource Risk Identification and Prevention. Control and System Engineering, 1(1), 16-21.
11. Ernst, F., & Young, E. (2008). Global Human Resource (HR) Risk: From the Danjer Zone to the Value Zone: Ey.
12. Urban, J. (2018). Human Resource Related Risks, Their Sources and Prevention, 6002-6007.
13. Cascio, W., & Boudreau, J. (2014). HR Strategy: Optimizing Risks, Optimizing Rewards. Journal of Organizational Effectiveness: People and Performance, 1(1), 77-97.
14. Bombiak, E. (2017). Human resources risk as an aspect of human resources management in turbulent environments. Tritonic Publishing House, 121-132.
15. Becker, K., & Smidt, M. (2016). A risk perspective on human resource management: A review and directions for future research. Human Resource Management Review, 26(2), 149-165.
16. Yilmaz, A. K. (2019). Strategic Approach to Managing Human Factors Risk in Aircraft Maintenance Organization: Risk Mapping. Aircraft Engineering and Aerospace Technology, 91(4), 654-668.
17. Kozubíková, Ludmila; Zámečník, Roman; and Výstupová, Lenka. (2020). the perception of human resource risks in the v4 countries. Polish Journal of Management Studies, 21(2).
18. Mogharabi Manazari, H. (2019). Assessment of human recourses risks in digital libraries of public universities of Tehran city. Master's thesis, Allameh Tabatabai University (In Persian).
19. Hasanpur, A., Zenuz, R. Y., Safari, H., & Ghujali, T. (2021). Identifying and Prioritizing Human Resource Risks in the Iranian Insurance Industry Using Fuzzy Delphi and ANP. The Journal of Planning and Budgeting, 119-146.
20. Yevdokymova, I. (2019). Professional and personnel risks in social work. Scientific and Theoretical Almanac Grani, 22(2), 23-31.
21. Adla, L., Gallego-Roquelaure, V., & Calamel, L. (2019). Human resource management and innovation in SMEs. Personnel Review.
22. Mitrofanova, Alexandra; Konovalova, Valeriya; Mitrofanova, Elena; Ashurbekov, Rafik; and Trubitsyn, Konstantin. (2017). Human resource risk management in organization: methodological aspect. In International Conference on Trends of Technologies and Innovations in Economic and Social Studies. Atlantis Press.
23. Phippen, A., & Ashby, S. (2014). Digital Behaviors and People Risk: Challenges for Risk Management. Social Media in Strategic Management (Advanced Series in Management), 20, 1-26.
24. Fotr, J., & Hnilica, J. (2014). Aplikovaná analýza rizika ve finančním managementu an investičním rozhodování. 2 vyd. Praha: Grada, 299 s.
25. Rohi Afrozi, H. (2020). Investigating the factors affecting human resource risk management in development projects in Mazandaran province. A Thesis Submitted for Degree of Master of Science in Civil Engineering, Tabari University of Babol, Iran (In Persian).
26. Haji Heydari, M. (2020). Presenting a suitable method for human resource risk management from the perspective of job enthusiasm using MCDM techniques. Case study: Sabah Steel Complex. A Thesis Submitted for Degree of Master (In Persian).
27. Piri, H. (2020). Investigating the risks of human resources and presenting its control solutions in Hamedan Province Commercial Bank. A Thesis Submitted for Degree of Master, Alvand Institute of Higher Education, Iran (In Persian).
28. Andayesh, A., Abdollahi, B., Jafarinia, S., & Hassanpoor, A. (2021). Identifying and Categorizing Human Resource Risks Based on the Strategic Orientation of the Organization and Groups of Employees in the Top
Manufacturing Companies in Iran. Management Studies in Development and Evolution, 101(30), 93-123 (In Persian). 29. Haviernikova, K., & Kordos, M. (2018). The perception of selected risks focused on human resources as results of cluster cooperation: The comparison between reality and expectations of small and medium enterprises. In Third International Conference on Economic and Business Management (FEBM 2018), 437-440. 30. Farndale, E., Horak, S., Phillips, J., & Beamond, M. (2019). Facing complexity, crisis, and risk: Opportunities and challenges in international human resource management. Thunderbird International Business Review, 61(3), 465-470.
31. Yan, X., Deng, X., & Sun, S. (2020). Analysis and simulation of the early warning model for human resource management risk based on the BP Neural Network. Complexity, 2020.
32. Mathafena, R. B., & Grobler, A. (2020). The effectiveness of human resources practices in driving proactive experimentation and risk-taking work behaviours in organisations. SA Journal of Human Resource Management, 18, 11.
33. Li, J., & An, P. (2022). Analysis of Preventive Measures for Human Resource Management Risks. Scientific and Social Research, 4(3), 13-18.
34. Ghobadialvar, A., Musavi, N., Shariatnejad, A. (2019). Analysis and evaluation of human resource risks in the higher education system; Case: Lorestan Islamic Azad University. Research and planning in higher education
