نیازسنجی آموزشی کارکنان دادگستری شهرستان زابل برمبنای تحلیل شایستگی ها
محورهای موضوعی : شایستگی های مورد نیاز رهبران منابع انسانی
دكتر منیژه احمدی
1
,
زهرا رحیمی
2
1 - دانشگاه پیام نور
2 - دانش آموخته
کلید واژه: نیازسنجی آموزشی, آموزش کارکنان, رویکرد شایستگی,
چکیده مقاله :
توسعه و بهبود منایع انسانی مستلزم شناسایی نیازهای آموزشی متناسب با هر شغل برای کارکنان آن شغل می باشد. رویکرد شایستگی نقطه عطف مهمی است که روشن می سازد برای عملکرد موفقیت آمیز چه چیزهایی موردنیاز است. لذا هدف از پژوهش حاضر نیازسنجی آموزشی کارکنان دادگستری شهر زابل بر مبنای تحلیل شایستگی ها می باشد. نوع تحقیق از نظر هدف؛ کاربردی، از نظر ماهیت و روش گردآوری داده ها توصیفی- پیمایشی است. جامعه آماری کارکنان دادگستری شهر زابل به تعداد 79 که به دلیل کم بودن حجم جامعه، تمامی اعضای جامعه به روش تمام شمار بعنوان نمونه انتخاب شدند. ابزار پژوهش؛ پرسشنامه محقق ساخته که روايي آن به روش محتوايي و با استفاده از نظرات اساتید و متخصصان سازمانی بررسی و تایید شد. پایایی نیز از طریق روش آلفای کرونباخ(0.91) بدست آمد. برای تجزیه و تحلیل داده ها از روش های آمار توصیفی( تحلیل داده های جمعیت شناسی نمونه آماری) و آمار استنباطی( آزمون های کولموگروف-اسمیرنوف، تحليل عاملي اكتشافي ، تحلیل عاملی تاییدی و آزمون تی تک نمونه ای) بهره گرفته شد. نتایج تحقیق حاکی از شناسایی نیازهای آموزشی کارکنان دادگستری در سه بعد دانش و آگاهی، مهارت و ویژگی های فردی در قالب 10 مؤلفه بوده است که به ترتیب اولویت عبارتند از: مهارت هیجانی و تعاملات اجتماعی با میانگین(2.517)، دانش اطلاعاتی با میانگین (2.711)، دانش استدلالی با میانگین (2.717)، دانش فنی با میانگین (2.825)، ویژگی های شخصیتی و ارزشی(2.963)، دانش ارتباطی با میانگین (2.983)، مهارت رهبری با میانگین (3.027)، آگاهی(3.067)، شایستگی های فردی(3.131)، مهارت حل مسأله(3.158) .
The development and improvement of human resources requires identifying the training needs appropriate to each job for its employees. The competency approach is an important milestone that clarifies what is needed for successful performance. Therefore, the purpose of this study is to assess the educational needs of justice staff in Zabol based on competency analysis. Type of research in terms of purpose; Applied, it is descriptive-survey in terms of nature and method of data collection. The statistical population of justice employees of Zabol city is 79. Due to the small size of the society, all members of the society were selected as a sample by whole number method. Research tools; A researcher-made questionnaire whose validity was verified by content method using the opinions of professors and organizational experts. Reliability was also obtained through Cronbach's alpha method (0.91). Descriptive statistics (demographic data analysis of statistical sample) and inferential statistics (Kolmogorov-Smirnov tests, exploratory factor analysis, confirmatory factor analysis and one-sample t-test) were used to analyze the data. The results showed that the educational needs of justice staff in three dimensions of knowledge and awareness, skills and personal characteristics in the form of 10 components, which are: skill skills and social interactions with an average (2,517), information knowledge with an average ( 2.711), reasoning knowledge with average (2.717), technical knowledge with average (2.825), personality and value traits (2.963), communication knowledge with average (2.983), leadership skills with average (3.027), awareness (3.067) ), Individual competencies (3.131), problem solving skills (3.158).
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