ارائه مدل ارزیابی میزان رضایت کارکنان از سیستم مدیریت آموزش الکترونیکی (LMS)
محورهای موضوعی : روش های نوین آموزش وتوسعه منابع انسانیسیما سوفی نیارکی 1 , محمدجواد ارشادی 2 , علی نعیمی صدیق 3
1 - دانشگاه آزاد واحد الکترونیکی
2 - پژوهشگاه علوم و فناوری اطلاعات ایران (ایرانداک)
3 - پژوهشگاه علوم و فناوری اطلاعات ایران (ایرانداک)
کلید واژه: آموزش الکترونیکی ارزیابی رضایت کارکنان سازمان ثبت اسناد وب¬, کوآل سیستم آموزش الکترونیکی (LMS) ,
چکیده مقاله :
امروزه سیستم آموزش الکترونیکی به بخشی جداناپذیر از یک سیستم آموزش در هرسازمانی تبدیل شده است. کارکنان سازمان ثبت اسناد و املاک بمنظور افزایش بهره‌وری و بخصوص کاهش اتلاف وقت و انرژی و همچنین استفاده از سطوح کاربری بالا و انعطاف پذیری در دریافت خدمات آموزشی تمایل زیادی به استفاده از خدمات آموزش الکترونیکی دارند و این موضوع موجب گسترش این نوع آموزش در سازمان شده است. بدر پژوهش حاضر ابعاد مختلف ارزیابی سیستم آموزش الکترونیکی برپایه مدل ای‌کوال توسعه داده شده است. سازمان ثبت اسناد باتوجه به پراکندگی جغرافیایی سازمان‌های اقماری و لزوم استفاده از این سیستم مورد مطالعه این پژوهش بوده است. مدل توسعه یافته از شاخص های مختلفی نظیر معیار ظاهری، محتوایی، امنیت، سازگاری با ابزارهای مجازی و غیره تشکیل شده است. بدین منظور، یک پرسشنامه 3 بعدی طراحی و توزیع شده است. در این پرسشنامه سوالات مورد نیاز برای ارزیابی میزان رضایت کارکنان طراحی شده و بین 80 نفر از کارمندان این سازمان توزیع شده است. نتایج ارزیابی و تحلیل آماری نشان می دهد که ویژگی ظاهری بالاترین اهمیت را از دید کاربران دارد و مسئله ی امنیت، از میزان اهمیت پائینی از نظر آنها برخوردار است. در انتها پیشنهادات اجرایی بمنظور بهبود کیفیت سیستم آموزش الکترونیکی ارائه شد.
Today, the e-learning system has become an integral part of a learning system at the cutting edge. The staff of the organization of registration of documents and real estate in order to increase productivity and especially reduce the waste of time and energy, as well as the use of high user levels and flexibility in receiving educational services are keen to use e-learning services, and this has led to the expansion of this type of training in the organization. Is. The present study has developed various aspects of the evaluation of the e-learning system based on the ECVAL model. The organization of registration of documents in view of the geographical dispersion of satellite organizations and the necessity of using this system have been studied in this study. The developed model consists of various indexes such as apparent standards, content, security, compatibility with virtual instruments, etc. To this end, a 3D questionnaire has been designed and distributed. In this questionnaire, questions were asked to evaluate employee satisfaction and distributed among 80 employees of this organization. The results of the evaluation and statistical analysis show that the apparent character is of the highest importance to the users, and the security issue is of low importance to them. Finally, executive suggestions were made to improve the quality of the e-learning system.
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