%0 Journal Article %A bahari, jafar, karoubi, mehdi, Bahari, Shahla %T Investigating the Effect of Organizational Citizenship Behavior on Service Quality, and Customers' Satisfaction and Loyalty in the Hotel Industry: A Case Study of Mazandaran Province’s Parsian International Hotels %J Social Studies in Tourism %V 10 %N 20 %P 157-188 %D 2022 %R 10.52547/journalitor.35756.10.20.157 %U https://rimag.ir/fa/Article/35756