%0 Journal Article %A کاظمی, مصطفی, فنودی, سعیده %T Decreasing of gap between service quality in direction of increasing of customers, stabilized value with assistance of SERVQUAL model %J Modiriat-e- farda %V 11 %N 33 %P 1-10 %D 2013 %R %U https://rimag.ir/fa/Article/24437