TY  - JOUR
AU  - Jarahi, Mohammad hosein
AU  - Saeida Ardekani, Saeed
AU  - Zareiyan, Mohammad
TI  - The Role of IT in Establishing Electronic Customer Relationship Management (eCRM) 
JO  -  Roshd -e- Fanavari
VL  - 6
IS  - 21
SP  - 1
EP  - 10
PY  - 2010
DO  - 
ER  -