%0 Journal Article %A Jarahi, Mohammad hosein, Saeida Ardekani, Saeed, Zareiyan, Mohammad %T The Role of IT in Establishing Electronic Customer Relationship Management (eCRM) %J Roshd -e- Fanavari %V 6 %N 21 %P 1-10 %D 2010 %R %U https://rimag.ir/fa/Article/20138