TY  - JOUR
AU  - rezaei, narges
AU  - rezaei, Mohammad
TI  - A model for improving banking services using customer knowledge management and mobile banking and examining its impact on customer loyalty in Bank Mellat
JO  - Journal of Information and Communication Technology
VL  - 9
IS  - 31
SP  - 33
EP  - 44
PY  - 2017
DO  - 
ER  -