%0 Journal Article
%A rezaei, narges, rezaei, Mohammad
%T A model for improving banking services using customer knowledge management and mobile banking and examining its impact on customer loyalty in Bank Mellat
%J Journal of Information and Communication Technology
%V 9
%N 31
%P 33-44
%D 2017
%R 
%U https://rimag.ir/fa/Article/8201