@article{
  author = {davali, mohammad mahdi, Rezaei, Shoorangiz},
  title = {Effect of waiting time satisfaction and use of self-service technology on the sustainability of customer loyalty},
  journal = { Roshd -e- Fanavari},
  year = {2025},
  volume = {21},
  number = {83},
  pages = {52-60},
  doi = {10.61882/jstpi.45342.21.83.52}
}