@article{
  author = {bahari, jafar, karoubi, mehdi, Bahari, Shahla },
  title = {Investigating the Effect of Organizational Citizenship Behavior on Service Quality, and Customers' Satisfaction and Loyalty in the Hotel Industry: A Case Study of Mazandaran Province’s Parsian International Hotels},
  journal = { Social Studies in Tourism},
  year = {2022},
  volume = {10},
  number = {20},
  pages = {157-188},
  doi = {10.52547/journalitor.35756.10.20.157}
}