طراحي سيستم خبره فازی براي انتخاب پیمانکار مناسب در برونسپاري فناوري اطلاعات
الموضوعات :
ناديا کلانتري
1
,
نادیا کلانتری
2
,
علیرضا حسن زاده
3
,
شعبان الهی
4
1 - دانشگاه تربيت مدرس
2 - دانشگاه تهران
3 - دانشگاه تهران
4 - دانشگاه تربیت مدرس
الکلمات المفتاحية: برونسپاري درون مرزي, پیمانکار, معيار, سيستم خبره فازي, فناوری اطلاعات,
ملخص المقالة :
افزايش پيچيدگي و هزينه سيستم‌هاي فناوري‌اطلاعات مشكلات زیادی براي شركت‌ها در زمينه زيرساخت و نيروي انساني ايجاد نموده كه با استفاده از برونسپاري اين موارد كاهش يافته است. همه سازمان ها سعی دارند از راه هاي مختلف احتمال موفقيت پروژه هاي برونسپاري خود را افزايش دهند. يکي از دلايل شکست اين پروژه ها خصوصا در زمينه فناوري اطلاعات به دليل نقش مهم آن درکسب مزیت رقابتي انتخاب پیمانکار نامناسب مي‌باشد که این انتخاب به دليل وجود معيارهاي متعدد و متناقض پيچيده است. هدف اين پژوهش يافتن معيارهاي مهم جهت انتخاب پیمانکار و ارائه چارچوب آن و مشخص نمودن اهميت معیارها و در نهايت طراحي سيستم خبره فازي انتخاب پیمانکار مناسب در برونسپاري درون مرزي فناوري اطلاعات مي‌باشد. روش اخذ دانش از خبرگان که شامل متخصصان و مدیران فناوری-اطلاعات می باشند پرسشنامه است و جهت اعتبارسنجي سيستم به استفاده از آن در یک شرکت فناوری اطلاعات پرداخته شده است و نتايج حاصل حاکي از عملکرد مطلوب سيستم مي‌باشد.
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