تأثیر زنجیره تأمین پویا بر عملکرد خدمات الکترونیک شهری در بافت تاریخی شهر یزد
الموضوعات :نجمه رضائی صدرآبادی 1 , حسین معین زاد 2 , محمدعلی کرامتی 3
1 - دانش آموخته دکتری گروه مدیریت فناوری اطلاعات، واحد تهران مرکزی، دانشگاه آزاد اسلامی
2 - استادیار، گروه مدیریت صنعتی، واحد تهران مرکزی، دانشگاه آزاد اسلامی
3 - دانشیار، گروه مدیریت صنعتی، واحد تهران مرکزی، دانشگاه آزاد اسلامی
الکلمات المفتاحية: بافت تاریخی شهر یزد, خدمات الکترونیک شهری, زنجیره تأمین پویا, شهر الکترونیک, مدل حداقل مربعات جزئی,
ملخص المقالة :
شهرهای ایرانی اسلامی در گذر زمان شاهد تحولات و دگرگونی‌های متعددی بوده‌اند. در عصر حاضر، با پیشرفت روزافزون تکنولوژی، ضرورت ارائه خدمات الکترونیک شهری به عنوان راهکاری برای ارتقای کیفیت زندگی شهروندان بیش از پیش احساس می‌شود. در این راستا، شهر تاریخی یزد با سابقه درخشان در معماری و شهرسازی سنتی، گامی مهم در جهت ارائه خدمات الکترونیک شهری برداشته است. هدف اصلی تحقیق بررسی تأثیر زنجیره تأمین پویا بر عملکرد خدمات الکترونیک شهری در بافت تاریخی شهر یزد می‌باشد. این پژوهش از لحاظ هدف، کاربردی و از لحاظ روش تحقیق، توصیفی-تحلیلی است. برای جمع‌آوری داده‌ها از روش‌های اسنادی با ابزار کتابخانه‌ای و میدانی استفاده شده و جامعه آماری افراد آشنا به مبحث خدمات الکترونیک شهری و زنجیره تأمین پویا بوده و نمونه‌ای به حجم 250 نفر به روش نمونه‌گیری تصادفی ساده انتخاب شده است. تجزیه و تحلیل داده‌ها با نرم‌افزار Smart-PLS انجام شده است. نتایج پژوهش نشان داد که که زنجیره تأمین پویا نقشی کلیدی در ارتقای عملکرد خدمات الکترونیک شهری در بافت تاریخی شهر یزد ایفا می‌کند و شاخص‌های هزینه، قابلیت اطمینان، انعطاف‌پذیری، پاسخگویی، دارایی و چابکی به ترتیب مهمترین شاخص‌های زنجیره تأمین پویا هستند. با توجه به اهمیت این موضوع در سایر شهرهای ایرانی اسلامی، ضروری است که مطالعات مشابهی در این زمینه انجام شود تا الگویی جامع و کاربردی برای ارتقای کیفیت خدمات الکترونیک شهری در سراسر کشور ارائه شود.
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