@article{
  author = {یاراحمدی, فتانه, , },
  title = {The Impact of Perceived Service Quality on Customer Citizenship Behavior of Kermanshah National Bank According to the Mediator Role of Customer Satisfaction},
  journal = {Modiriat-e- farda},
  year = {2025},
  volume = {23},
  number = {80},
  pages = {3-},
  doi = {}
}