TY - JOUR AU - davali, mohammad mahdi AU - Rezaei, Shoorangiz TI - Effect of waiting time satisfaction and use of self-service technology on the sustainability of customer loyalty JO - Roshd -e- Fanavari VL - 21 IS - 83 SP - 52 EP - 60 PY - 2025 DO - 10.61882/jstpi.45342.21.83.52 ER -